Heaven on Earth - Thank you Brian!!! After Many Trials and Errors, we Finally Found the Perfect Organic Bed, made by Monterey Mattress, a Family business for years, in Carmel. We Highly Recommend!!! Thank you Brian - we have Never Slept Better!! read more

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Hands down best mattress you will ever sleep on, at a great price. Monterey mattress are true all star craftsmen. Thanks guys!

I bought my first mattress from Monterey Mattress in 2005 and was pleased to use it until just recently, when we bought a new house and needed a bigger mattress. The lady that owned the house before us had passed away and her nephew, who lived out of state, sold the house and left some of her furniture. Two of the bedrooms had Organic Monterey Mattresses and were in perfect shape so we decided to keep them. She only had high-quality furniture and taste so I wasn't surprised she had these mattresses! They hold their shape and resilience and are made of high-quality materials. They are a great investment! read more

Monterey Mattress - Mattresses Near Me - Carmel, California

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Regrettably Flaky. Unlike most mattress stores where you can walk in at your own convenience, you have too make an appointment to get into the store. While they say the appointment will be at your convenience, Nancy is busy with other work in the mornings. I wanted new mattresses for the house. So I made an appointment for Wednesday afternoon May 29th. When I was there, I asked Nancy to get answers in writing from the owner Brian for me on the questions I had about sag tolerance, edge support and lumbar support. She was very nice. Told Nancy that i wanted to get 3 organic mattresses - 1 Cal King and 2 Queens. She said the organic part would add $1,000 to the price tag of each. She promised to have an email for me the following day with answers. Nothing. I emailed her on the 31st to follow up, and she said Brian was recovering from major surgery (strange she hadn't mentioned anything about that on the 29th as a deterrent to getting a response from him) and she and Brian were meeting that afternoon between 2-5. I heard nothing back. Not then, not on the 1st, not on the 2nd, not on the 3rd or the 4th. I emailed with "??" on the 5th. No response. No email or call on the 6th. A 3 mattress order would have been a big sale. However, their lack of follow up is a huge red flag. In my opinion it felt like a lack of courtesy, and less than ideal communication. Because of this, they will not get my business. My personal feelings are that If a customer who will be spending well over $10,000 dollars can't get emails and answers to questions before they place an order, imagine how bad it could be if there is a problem after Gingerich's gets your money. I also find it quite odd that a store that claims they have been so successful for so many years selling mattresses has so few Yelp reviews. When I asked Nancy about this, she stated that it is because their customers are old and don't yelp. But Yelp started in 2004. Hmmm. I cannot recommend them to anyone. Buyer beware. read more

In June 2021, we slept on a brand-new Monterey Mattress at a motel in Carmel Valley. When we were there again in November 2021, I made an appointment with Bryan and ordered a queen Natural Touch mattress. It took a few weeks for delivery, due to issues beyond their control. But it did arrive, and their delivery guys were great. They took the old mattress and helped me encase the new one. These mattresses are fairly expensive, but we expect to get years of enjoyment from it. In two weeks I know I'm already sleeping better. read more

Brian is the BEST!! I moved and needed a new bed. Hmmm were do you start? I called Brian at Monterey Mattress and boy am I glad. Brian had everything I needed and he even had the sheets to go with!! The kind of lovely sheets and Pillows ,from Germany ,that you only see in those 5 star hotels and such! My first night sleeping was a DREAM! I'm So thrilled with my new bed. A Big hug and THANK YOU BRIAN AND MONTEREY MATTRESS CO!! You are truly the BEST read more

Brian sold us 2 mattresses for our new home in Pacific Grove. He was very informative, finding our needs before anything else. The delivery service and follow through were more than 5 stars! We thoroughly enjoyed our experience with him and the mattresses are two of the best we've ever slept on. Can't thank him enough. Doug and Pat read more

If you live in the SF Bay Area, don't overlook Monterey Mattress. We were staying at a four star hotel in Monterey when we first experienced one of their mattresses. I woke up without feeling sore or sweaty (dreaded memory foam that's become ubiquitous) for the first time in years. Years. I asked the hotel front desk and they immediately handed me Monterey Matresses' information - must be a common request! I dealt with Brian, the owner, and he was friendly and forthright. I told him what I wanted (the exact same mattress I slept on at the hotel, and he delivered one to my door in San Francisco within two weeks for a reasonable fee. Several months later the persistent back problems and night sweats I was having are gone from trying other pricey brands (Naturepedic & Birch). Just a quality traditional spring mattress that will last for 10+ years (I checked the manufacture date on the hotel mattress I slept on - 2008?? and it still felt like new). After the first month, we ordered another queen mattress from Brian - what more can I say. They are not cheap, but also not super pricey - totally worth it for the quality and durability which I could not fault or find elsewhere at comparable prices. read more

I love my mattress.. love my mattress.. LOVE my mattress!!! One thing I can say for sure, Brian Gingerich's mattresses are consistent. I bought a Queen size for my move up to Washington State some years ago. When I moved back to PG I sold it 'cause the house could only fit a double. Now, I'm living in a larger place, so I sold the double and got a new Queen again! I've been extremely happy with all of them, and I cannot say how much I appreciate Brian's courteous sales approach. His beds are AWESOME!!! For one thing, he uses only the best materials.. AND, they are FLIPPABLE! Remember when mattresses used to be on BOTH SIDES? Have you checked out new mass-produced mattresses lately? THEY ARE ONLY ON ONE SIDE~!! That's so they will only last half as long, and you have to buy one sooner. In my opinion? that sucks! Gingerich-built mattresses are old-school.. YOU CAN FLIP THEM!!! I love my mattress.. oh, but I think I said that already. Try one, you won't be sorry. Plus, they last for what.. 20 years? Ya can't beat it. read more

I wanted to know more about the bed I was about to buy and how to get it home. Brian Gingerich delivered not only a wellspring of information, but also found a way to maneuver through multi-stepped logistics. His delivery men were just as accommodating and managed the project with friendliness, efficiency and timeliness. Truly great customer service! Monterey Mattress' dedication to sustainability and consumer health combine to underscore my buyer confidence. AND I am apparently in good company among luxury hotel and celebrity endorsements. I sleep at night with a firm and comfortable foundation under me and the knowledge I am protected by guarantees not only for the product, but also for the Monterey Mattress folks who stand by the "Gingerich" way. Highly recommended. - a former Duxiana customer read more

Hands down the most comfortable bed we've ever slept in! We loved the product and the customer service was truly exceptional. We realized after the bed was delivered that we needed a different sized box spring, which Brian generously (and quickly) adjusted for us. read more

Brian at Monterey Mattress is fantastic! So much of your life is spent in the sack -- why not be comfortable? We've been doing biz with them for at least 15 years after a strong referral way back then. He has stood behind what he manufactures and sells. Soooooooo great that he actually is in the mattress manufacturing game -- not just a retailer for one of the big names you always hear about. When I see an ad from any other dealers I just think of how lucky we were to find this company right here in our area. He will not let you down. Yes, COVID has made appointments necessary because it's a small storefront, but just call and he'll make himself available. You will find no better quality anywhere, and guaranteed satisfaction too!! read more

Brian is a great owner to work with. He was completely hands on with the ordering and measuring of our custom mattress for our motor home. He and his Dad came out to template the size and came back to deliver it to our home! We have ordered two other California Kings from Brian for our home and our guests have all praised how comfy the beds are! We can't offer enough high praise for Brian and his company! read more

I travel with work sometimes, and this is the most comfortable mattress I've ever slept on. I slept on it at the Portola hotel in Monterey. I was convinced, so I reached out. I've had my mattress now for about a year and a half, and it is just like new. I always have a great night's rest. Brian was very helpful and helped me decide what I want. customer service was great, and for what you're getting the price is reasonable. I highly recommend this! read more

The staff at Monterey Mattress was exceptional. Thank you Brian! I'm a headcase when it comes to decisions but after talking things over we went with a one-sided organic cotton Natural Touch mattress and nailed it on the first shot. The latex is hard to describe but it sort of holds you, conforming in a supportive way to your body. Way more comfy than the (quite expensive) memory foam I had been sleeping on before. Highly recommend! read more

Our family has purchased three mattresses from Monterey Mattress - Gingerich Built, since we moved to the peninsula several years ago. Not only are their mattresses unbelievably comfortable, they also last for years. In addition the customer service has been excellent. Extremely accommodating, even when delivering in challenging circumstances. I cannot recommend them highly enough. Brian and his team are awesome! read more

I scheduled a visit with Brian after sleeping on one of his mattresses at a hotel. The mattress was so comfortable that I pulled back all the bedding in order to find out who made it. I called Monterey Mattress and spoke with Brian directly. My husband and I took the trip from the Bay Area and visited the store, which is located in Carmel. The store is small and because of Covid, by appointment only. Brian was great, very informative and passionate about his family business. He has only a couple of models. He provided us brand new pillows and cases so that we could try the mattresses. He even left the store so that we wouldn't be rushed. We opted for the upgraded organic latex model which was still reasonably priced. I really like that it does not have a pillow top, so you can actually turn it over. We also opted to buy a wool topper, and he was able to get us substantial discounts on linens. The mattress arrived a few weeks later, and his crew took out the old mattress and even put the new mattress in a dust mite protection encasement. I just have to say that the mattress and topper are absolutely heavenly. It's a perfect combination of support from the mattress and cushion from the topper. What's been amazing is that I have had neck discomfort when sleeping for years. I've tried every pillow in the world, but until this new mattress, nothing worked. We are so happy with this purchase. Thank you to Brian for making such a great product! read more

It took less than two minutes on one of the luxurious mattresses in the Carmel Rancho showroom of Monterey Mattress to begin a major transformation in my life. Brian Gingerich is a rare individual who has a complete knowledge of building world class mattresses married to genuine interest and insight into his clients and their needs. Within just a few days he delivered and installed two wonderful mattresses in my home, late in the day on a rainy night. In these days of mass production it is a rare adventure to find a craftsman dedicated to all aspects of his decades old family business. And after my first night sleeping on my new beautiful mattress I arose with NONE of the back pain I have experienced for years, sleeping on my old Tempurpedic. Bravo Brian! read more

I find the REGRETTABLY FLAKY review below, from June 6, 2019 to be totally inconsistent with Monterey Mattress Company's customer service record as well as quality of product. Just because a person has a disgruntled attitude, it sounds to me more like REGRETTABLY FLAKY is the flake in this encounter with an attitude of entitlement. Why? Because having done business with Brian and his team for over 15 years with multiple purchases and soon to be another purchase, we can only say that regardless of flaky's brick and mortar store expectations-Monterey Mattress is not a large assembly line production company spitting out hundreds of mattress' per day whereby they need hundreds of store employees to market. Brian and his team run a good ship and I strongly recommend you-the reader, ignor flaky and discover for yourself what great service and top quality of a mattress you can get from Monterey Mattress regardless of the number of reviews flaky believes a company should have to be worthy of ??? (whatever he is eluding to). L.D. Patrick-Nashville read more

You deserve the best, right? Well I know I do...so I buy all my bedding at Monterey Mattress. Today I bought their Wool Filled Mattress Topper....this thing is 3 inches of pure heaven. Like sleeping on a cloud, cradled by soft billowy creaminess. Premium Eco Wool batting encased in organic cotton sateen. Best splurge I've maybe ever done. Sleepless nights are a thing of the past! read more