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    Monterey Mattress

    4.8 (20 reviews)
    Closed 11:00 am - 4:30 pm
    Updated a few days ago

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    1 year ago

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    10 months ago

    Hands down best mattress you will ever sleep on, at a great price. Monterey mattress are true all star craftsmen. Thanks guys!

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    2 years ago

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    8 years ago

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    Ask the Community - Monterey Mattress

    Review Highlights - Monterey Mattress

    ! I've been extremely happy with all of them, and I cannot say how much I appreciate Brian's courteous sales approach

    Mentioned in 12 reviews

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    Mattress Nation - Monterey - Post card in the mail from an exceptional business~Thank you Mattress Nation for an amazing product& excellent customer service!

    Mattress Nation - Monterey

    4.9(127 reviews)
    4.8 mi
    $$

    Wow! So happy to have found Mattress Nation in Monterey! We're moving from the East Bay to Carmel,…read moreand needed a new bed. Friends recommended this small, family-owned business. They were all impressed with their selection, pricing, and the knowledgeable and friendly staff - no high-pressure sales tactics. This was my experience too. Frances is personable, asked detailed questions about preferences, etc. and helped me select the perfect bed. She patiently answered all of my questions, and it was wonderful learning the bed could be delivered the following week. I also spoke with Andrew by phone, and he was equally friendly and helpful. They both genuinely care about their customers - you don't always experience that dealing with large mattress chains or department stores. Highly recommend this mattress store! Five stars*****

    I don't often write reviews, but my experience with Laura today absolutely warranted one! Shopping…read morefor a mattress is not an easy task, especially with the wide variety of options at this store. Luckily for us, Laura hopped right in to guide us through our experience. She took the time to understand our priorities and ultimately made us feel confident in this purchase. This level of customer service is hard to come by these days- that is why we continue to come back. Thank you Laura for providing us with the best experience at an excellent price. To anyone considering where to shop for the next mattress of your dreams- you won't regret checking out this shop... especially if Laura is working. We can't wait to get mattress #2!

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    Mattress Nation - Monterey
    Mattress Nation - Monterey
    Mattress Nation - Monterey

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    Mattress Firm Sand City

    Mattress Firm Sand City

    4.0(71 reviews)
    6.3 mi
    $$

    Miguel was an expert at helping me find the right mattress. Their price match guarantee is…read morereassuring too.

    Absolutely disgusting experience from start to finish…read more My client is an 80+ year-old woman with advanced dementia who was sold a nearly $6,000 mattress. The second we tried to correct the situation and initiate a return, the games started. Endless runaround, nobody calls back, corporate customer service doesn't exist. Every single person points you somewhere else and suddenly nobody has the authority to help. What really crossed the line was the way the delivery team treated my client directly. She is visibly cognitively impaired and confused, and instead of showing patience or compassion, they were rude and dismissive to her face. Watching grown adults speak that way to a vulnerable elder was honestly appalling. I eventually had to go into the store in person because they refused to handle anything over the phone. The employee "helping" me told me his title was "manager" but refused to give an actual title, a business card, or provide supervisor information when asked. Then the entire interaction became bizarrely focused on another employee named Alvin, who sold the mattress in the first place. Instead of helping resolve the issue, this man became completely fixated on whether Alvin had told me he was a manager or not. He repeatedly implied I was lying, told me he "doesn't like when people tell different stories," and spent more time interrogating me about internal employee drama than helping an elderly woman with dementia who never should have been sold this mattress to begin with. I was also repeatedly told to "relax" and not to "rush him." The whole experience felt intentionally exhausting and obstructive, like the goal was simply to wear us down until we gave up. I work professionally with seniors and families navigating dementia. People are already overwhelmed enough dealing with medical issues, caregiving, finances, and decline. Watching a company happily take thousands of dollars from a cognitively impaired elder and then turn the return process into a hostile, chaotic mess is shameful. Take your money elsewhere. Monterey doesn't need businesses operating like this.

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    Mattress Firm Sand City
    Mattress Firm Sand City
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    What Foy told me to do

    Eco Carmel

    Eco Carmel

    4.7(26 reviews)
    1.7 mi
    $$

    Cute little gift shop on one of the corners of Carmel. I was just window shopping and they had the…read morecutest window display I had to go in. But they had a sign that said "will be back" so I was about to step away but a nice lady said oh don't worry and let me in. Their selection is adorable. I spotted a comfortable pair of pajamas for my toddler but they did not have his size. The lady even checked the back stock and made pleasant conversation w me, never pushing the sale. That was so nice of her. I asked her to call me when her next shipment came in and she was true to her word and DID! Do u know how many stores I ask please call when so and so comes in and they never follow up. This owner was so nice and followed up and was able to ship the pjs to me. It was beautifully wrapped w a nice note. Great customer service and thoughtfully chosen products. Will be back again

    Always fun to discover a new store ... especially when shopping was not even on my agenda. We…read moreluckily snagged a parking spot on San Carlos close to our two planned stops: Scheid Tasting Room and Terry's Lounge, our traditional lunch spot. Scheid wasn't open yet so to bide time I popped into Eco. So glad I did. What a delightful shop. So welcoming. A wonderful mix of "green living and natural health" items. Merchandise is displayed beautifully. I always appreciate it when things are not too crowded. Kristi, the owner, was very helpful without being pushy on what to purchase. I was short on time ... we were eager for lunch. I returned after lunch and this time was greeted by another clerk. I believe her name was Melissa? Said she was originally a customer and was now so happy to working at Eco. I made no major purchases. Just some stocking stuffers (shop year round for those), greeting cards, and scarves. Good prices. Will definitely be back.

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    Eco Carmel - Eco Carmel

    Eco Carmel

    Eco Carmel - Lots of clothes for your tyke

    Lots of clothes for your tyke

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    Monterey Mattress - mattresses - Updated May 2026

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