We went here to get a pillow and mattress protector. The sales rep were super helpful, knowledgeable and even gave us a little discount. read more

Mancini's Sleepworld - Furniture Stores Near Me - Gilroy, California

I don't want to give any star to this place. The customer service there is completely horrible. Just today we have terrible interaction with sales person of this store. He said that his name Michael, but, since he doesn't wear a badge, I don't know if it true. I brought my 91 old disabled mother to choose a mattress. It was a second time we went to this store. During our first visit, the same sales person didn't really put attention to us. So, we could not find anything suitable. However, because the mattress,I bought for my mother in Los Gatos Mancini, don't work for her, and she can't tolerate long travel, we decided to try Gilroy store again. The Michael was uncooperative and rude. He said that he can't do exchange of the mattress and we should go to Los Gatos store, where it was purchased. When I asked to lower the bed base, so my mother can try the mattress, he start yelling on us, screaming that he can't lift anything and there is nobody to help. Finally he turned his back on us and left. That is completely unacceptable to treat old disabled people like that. I will newer come to this store again, and believe that such people must not work in sales or customer service. Alex read more

Came here with my wife to test some beds and window shop, left with an awesome mattress and deal. We needed to upgrade our now 7 year old matress. As we are getting older our backs need more support. As soon as we walked in we were greeted and given a tour of the showroom. Christopher was very helpful and understood what we were looking for. He spent a good amount of time with us. He was very knowledgeable and friendly. We finally found the perfect mattress and the price was excellent for the size and included options. We are very excited to finally get a comfy night's sleep. Overall, the staff are friendly, knowledgeable and had our best interests in mind. I highly recommend this location to find that perfect mattress. read more

Hello,My wife and I went into the Gilroy location today to look at mattresses.Michael quickly greeted us as we walked in and came over to help us.Michael made the searching/purchase smooth as can be,did not feel rushed and showed us plenty of options to try.Being a holiday week last thing I wanted to do was go out and shop, going into mancini's was definitely the best stop today! Appreciate you Michael! Happy holidays. read more

Larry and Mike are excellent. These two men know all the beds and are great in making THE DEAL. Larry showed us everything, many beds and described the quality of each brand. Wonderful experience. Mike fulfilled our order and they even gave us a beautiful set of bamboo sheets! read more

Michael was great... helped us sort out what liked and didn't like... no pressure. Had already done research... but wanted to see and feel in person... They are lucky to have him. read more

Went in to buy a bed frame and mattress and the whole staff was standing in the front not one person offered to help or said hello. Must not be on commision. read more

My mom bought her bed from David morales tonight. He was so nice, not pushy and very friendly. He was amazing to work with. Mancinis is lucky to have him. read more

I want to say Thank You to Larry Plageman for all his help, The minute i walked in he greeted me so very nice and Professional ,He showed me around the store and helped me choose a nice good bed for my son, He knows his job and his good at what he does,Thank You Larry for looking out for me as l was leaving to my car because there is not enough light in the parking lot,Thank You Mancini's Sleep World for having a good person like Larry Plageman working there!!!!! read more

Adam was very knowledgeable of every mattress in store he knows exactly what we were trying to find once we explained to him and recommended the mattress that would fit our budget look no where else Great customer service and very fast delivery that's you Adam! read more

Have been a Mancini Sleepworld customer & fan since arriving to the Bay Are in 2009. Saratoga, Almaden, & Gilroy. All are consistent all the time. Randy established something very special in developing this wonderful business. Never a pushy salesperson, only people filled with personality and care. Here this week I had the privilege of meeting Jake. First over the phone then today a week later for the purchase. Jake is very knowledgable, very personable, and know the mattress. He made my purchase seamless & painless. I typically hate sales people of every kind - most especially pushy retail ones. Mancini Sleepworld doesn't attract or hire them. If you need a mattress, if you need someone you can rely on, go to Mancini Sleepworld. And if in Gilroy ask for Jake Smith - fine gentleman who cares for people and knows his product. Would strongly recommend and will absolutely return. read more

The excellent staff of Mancini's Sleepworld are dedicated to the excellent sleep of their customers - such was our experience. We had to exchange the first mattress we bought from Mancini's because we are side sleepers. Jake helped us to find an appropriate solution and a mattress exchange was easily arranged. The second mattress cost less than the first so we got a credit on our zero interest finance balance. read more

My girlfriend and I were in the market for a new king bed and Mancini's Gilroy was the store that made our decision easy! A couple key points to mention for all readers! 1. Customer Service - no one can beat Mancini's customer service! David has always been in contact with us over email or phone to ensure we are happy with our purchase and make sure any issues we may have are taken care of and resolved. He has always made it a point to focus on our well being vs. any desire to increase his own commission. This felt awesome! 2. Selection - this store is massive! If you compare this to your local sleep train or mattress firm, this Mancini's has 4x the selection. We specifically wanted an Aeirloom and Mancini's was the only store that had them! 3. Set up and delivery - The delivery team was quick and knowledgeable with set up. Extremely smooth delivery and it was very timely! Only had to wait 2 days! Buying a mattress is a tough decision and one that you can have buyers regret after spending such a pretty penny, especially if you aren't 100% comfortable. With Mancini's 120 mattress exchange policy and excellent customer service, I always felt taken care of and never felt trapped with a decision I would regret. If you are in the market for a mattress, go see David McAndrews at Mancini's Gilroy! read more

Smooth process buying a new mattress. Was our first time buying a new mattress and were clueless walking in but Anthony Cooper had great customer service and was very knowledgeable and passionate about his work. Would recommend based on that alone but also a big selection of beds to try and choose from. read more

Stopped in today just to browse for a new bed for my mom for mother's day, but ended up making a purchase. I didn't really know where to start as far as what to test out, and the person that helped us took care of everything. We got what we needed, and at a reasonable price. I would definitely recommend! read more

Amazing customer service - thank you, Anthony! Walked in and helped us right away! Great selection and prices - super cool 3D sleep match device - matched us to a mattress my partner and I really needed! Free and super fast delivery (literally a day and a half after we purchased it)! We are so happy with our purchase! We will be back to replace all of our mattresses! read more

I talked to a guy up at the Steven's Creek location who couldn't shut up on the phone and listen to what I wanted. I went to the Gilroy location today, and Jason sold me exactly what I wanted with minimum fuss. He's a complete gentleman. I could not recommend this store any higher! Thank you Jason. read more

We bought a bed and frame recently. Richard was very helpful and not pushy with sales. He was knowledgeable and friendly without being overbearing. He made the experience fast and easy. The store has a lot of options for mattresses and frames. The base we bought was perfect with no need for a box spring. We are happy with purchase both in price and value. We will likely return if we w we need another bed and would recommend to others. read more

I am so impressed with this store, as a whole. I bought a mattress from here 3 or 4 years ago. Steve Church was the salesman, and was excellent. The Sealy particular mattress was in my eyes defective. Had the man come out. Denied a solution. Talked to Jake at the store. Got ahold of Sealy. They are standing behind their product. Went to the store after talking to Jake, and dealt with Adam for two new mattresses. I will receive them tomorrow. I can't tell you the stress they relieved me of. Really nice men, all three salesmen. I truly trust their knowledge and products. They don't get enough recognition. Thanks guys and to Sealy. Happy senior. read more

The customer service at this location is top notch. I've gotten my last two mattresses here. Jake and Adam are some of the two best salesmen in the business. They took care of me every step of the way. When I was looking for a new mattress, Jake showed me a couple of options based off of a couple of questions he asked. Gave me plenty of time to try the beds without being overbearing. The communication after the purchase was great too. Jake made sure that our bed was delivered on time and that they exchanged our old bed. I will continue to give my business to this team when I need a new bed in the future. read more

We went to Mancini's at the end of last year (2019) but only getting the time to write the review now.. With that said, the gentleman who helped up, Rico Fernandez went above and beyond to help us find the right mattress for us! We went in a little late in the evening and he didn't once show any agitation that we were there so late. He never rushed or pressured us to make a decision. He was one of the best sales people I have every met! We had all of our kids with us and never once was he irritated with them being there and goofing off as kids do. He was extremely patient and friendly with us. Treated us with great respect! I would definitely go back again and shop in the future! Plus we LOVE our mattress!! Thank you Rico and Mancini!! read more

I first went on the website and made an appointment and answered all the questions (size of mattress, comfort level, price, ect) so they could be ready I first walked in. I was greeted by Anthony. I let him know I had an appointment and found out the website does not communicate with the store. Anthony asked all the specific questions and narrowed my search to 4 different mattresses. After trying them all out several times, I chose a mattress that was perfect for me. The mattress was is stock and able to be delivered the next day. I am now sleeping so comfortably. I want to thank Anthony for his great service. read more

The staff at Mancini's sleep world are knowledgeable and helpful about all their mattresses. They helped us find the prefect mattress for our budget and comfort level. Way better than buying a mattress online because the last time we did that it nearly broke our backs! They even threw in free pillows and delivery! Great service. read more

Went in for a new mattress and I an appointment with Anthony Cooper. He went over and beyond his job duties to help us out I loved his customer service and picked out the best mattress we could find. He was very knowledgeable and hands-down the best customer service rep I have experienced!! Good job!! Will be referring this company to friends and family. read more

This location really dropped the ball on my $3k order, resulting in me completely cancelling with them and going with another company who got me the exact same product within one day. The sales people let my order be delayed for 2+ months and after me calling and following up fir 2 weeks I was told there was no ETA on my product that it was still just up in the air when I would receive it. Not only did nobody call me to tell me of this along the way, they kept stringing me along for the two weeks I relentlessly followed up with them looking for answers. No one from this store was ever pro-active about communicating with me about my mattress being lost. Ridiculously terrible service. I would never recommend this store to anyone. read more

So like most people I went I here thinking it was the Ashley Furniture store lol. I was looking around and noticed everything said Mancini's on it and thought that's weird I wonder if they sell Mancini's mattresses before realizing I was actually in a Mancini's. Anyways we had been to 2 other Ashley furniture stores and Russo's furniture as well. We found some things but everything felt so cheap. The drawers were hard to pull out and everything was so flimsy. Maybe it would last 10 years maybe not....it was questionable. Anyways at this Mancini's store we found a solid wood furniture set which had a platform bed with twice as deep pull out drawers. My only nitpicking is that it was a slightly darker color than I would have chosen and there are no choices of color. Anyways they were made in America from Red Oak and had Cedar drawers which slid out a tad better than the competition. It was really out of my girlfriend's and mines price range but we needed a chest (aka a 6 drawer vertical dresser idk why they call that a chest hahah) a 12 drawer dresser and the bed so Juan Chan the Man!! (Had to say it haha) gave us a really good deal. Plus this furniture will last our entire lifetime and that is not an exaggeration. I found a listing on Craigslist selling 75 year old solid furniture because the person who owned it past away. Solid wood is no joke! Well before jumping the gun we went online to look around. I could only find 2 other places that made solid wood furniture and what we paid for the set they were quoting for just 1 piece. So we went back to go through with the purchase 2 hours later and Juan set it all up for us. And get this to top it all off for just $40 they would deliver to us in East Garrison, (Marina) California!! This place rocks!! I will be back for sure! read more

Wow! If you are looking for an awesome experience finding a mattress definitely check out Mancini Sleepworld in Gilroy! Brandon was super informative and had all the answers to our questions. Super knowledgeable on the products. We ended up finding more then what we expected because they had such a good selection of mattresses and head boards. It was a smooth fun experience. Jake was also really friendly and helpful! Thank you two so much for giving us such an awesome experience! I highly recommend checking this place out. Ask for Brandon or Jake they will take good care of you! Thanks guys! We are so happy with our purchase!!! read more

Anthony was excellent! I traveled 3 hours to Gilroy to help a senior family member choose a new mattress. I called the day before to make an appointment. I explained what we were looking for and asked him to get things ready for our appointment to save time. When we arrived, Anthony had every thing ready for us and locked the door so my senior family member would have a private, safe shopping experience. They had PPE products at the front door and Anthony wore a mask and definitely physically distanced himself from us. He's very knowledgeable and made the shopping experience better than I could have imagined. I highly recommend Anthony at this location. read more

Needed a futon-style sleeper couch on short notice for my 13 year old son, and wasn't sure if they would have anything. They had some on the floor to look at as soon as we walked in, and also we were shown another option for a fold-up Murphy chest bed that was very cool. Prices reasonable and everything I looked at was good quality and stylish. Staff were extremely helpful and kind and worked with us on delivery options. They took their time and asked the right questions, and we were able to settle on the right item. Thanks for a great experience! Will be back again. read more

I went in needing advice and received excellent service. Korbin Wilson assisted me in picking the right bed and set up for my 88 year old uncle. I am confident the correct bed was chosen . Thank you Korbin ! Mike L. read more

This is the ONLY place you should buy your mattress! My boyfriend and I were next door at Ashley Furniture looking at bed frames and decided to go next door to look at mattresses. We were graciously met by Juan Chan who took his time to break down the different mattress types and what would suit us best. He was never pushy nor made us feel like he wanted to up-sell anything - and let me tell you Mancini's has the LOWEST prices of all stores we looked at. (As in thousands less) Tax included in price and 0% interest for 18 months - plus sheets, pillows AND a mattress cover thrown in compliments of Juan Chan the man!! The best experience I've ever had at any mattress store. Will only ever go back to Mancini's from now on!! read more

Thank you Anthony!!!! He helped us save a few thousand dollars and helped us pick the best mattress for us! We really appreciated his honesty and transparency! read more

I purchased a Temperpedic breeze from this store. Jake was a pleasure to work with and even when there was a problem during the deliver,stepped up to get it corrected. Now that my mattress is broken in, I am sleeping so much better. I had a Sleep Number bed and no matter how I adjusted it, I hurt every night. What an improvement in my life! read more

Shout out to Jake for helping us fix a problem with a mattress that I had previously purchased. He was kind, helpful and was very accommodating, as we were coming up up to a deadline in regards to the 120 day mattress guarantee. There are a lot of places to buy a mattress, so its important to work with someone who is honest and fair. I would definitely buy from him again. Also want to mention Anthony for his help as well with different mattress options. Thank you guys for all your help! read more

We had the pleasure of working with Juan Chan We were on a budget and he took that into consideration and gave us options for our budget and our comfort needs.... We also had both kids with us - and that can be distracting in itself, Mr Chan even went as far as letting our oldest son play his Video Game hand held console as My finance and I shopped. We did not go in for furniture but Mr Chan was able to get us a good deal we left with Mattress and Furniture Delivery was available the very next day - We are 100% satisfied with Mr Chan... And it was 100x better then our experience at Mattress Firm the weekend before. We are actually looking forward to going back to Mr Chan for matching night stands. read more

Their delivery schedulers suck! One calls says be there at noon, the other calls back to say no between 2 and 4. Meanwhile im missing work and this B has the nerve to tell me they dont control traffic. Well B gps will tell you how far away your destination is! read more

Best service, price and availability for a mattress. (I know I shopped around) Thank you Michael Watt for coming in on your day off and making my mattress purchase stress free and getting me on the schedule to have my new bed and adjustable base delivered to me next week. I will return for a mattress for my spare room. Connie M read more

Mancinis delivered as promised ,I was in and out in less than 30 minutes, they found me the bed I was looking for in the price I wanted. Loved the Red Vines read more

Go see Jake. Not Jake from state farm but Jake from Mancini's! He was so helpful when my wife and I were making a decision on what bed to get. He made the process relaxing like the bed we picked out. He also gave us options on financing and making sure we weren't braking the bank. read more

It was time for a new mattress, and I found a solid deal for a full size medium firm Beauty Rest mattress at Mancini's. Jake the manager was very pleasant and attentively answered all our questions about the different Beauty Rest types. Once I was ready to do the deal, he threw in some free bed sheets and the frame with no added charge. The delivery was also free and within 24 hours of ordering it! Overall, I greatly appreciated the timely and effective service! The bed is extremely comfortable and most definitely helps with a good night's rest. read more