I have been shopping at Mattress Direct for over 10 years. Dee Dee is wonderful and so knowledgeable about mattresses and their construction. I love the portfolio of mattresses that she offers and that she has NEVER tried to up sell me. She gives me the facts, lets me lay on them see how they feel and then I make my own decision. You will not find a better deal or better service in town. read more

I'm so glad I found this business when looking for a mattress. I wanted to shop local but never expected to find a deal as good as I did. I called to make an appointment and ion the agreed day/time (next day!!!) we met at the storage facility where the mattresses are. It was super easy to test all the ones I wanted to and when it came to delivery, the owner put the mattress on the back of her truck and followed us home!! The whole process was done masked, appropriate distances were kept and everything we touched was cleaned. I would highly recommend anybody to go to Mattress Direct and save some serious money since there is no big markup !!! You will not regret it!! read more

DeeDee was amazing! Met us at their storage unit, helped us sort thru the inventory, she was super knowledgeable and we got full and queen mattress for great prices!! Total local treasure and glad to keep our money local. Will never shop for a mattress anywhere else! Thanks DeeDee! read more

2 months in update: the luxury firm back supporter = best sleep of my life. It's so great that my 9 yo giant dog started sleeping on it too (he usually prefers the floor since he wears a year round winter coat encasement) and he LOVES it. He never wanted to sleep on my old mattress, which was a good one, but this new one DeeDee hooked me up with is simply irresistible. read more

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I am totally pleased with my experience at Mattress Direct. Dee Dee makes the bed selection process very easy with absolutely no pressure from her to buy anything. She carries a high quality line of beds and because of her low overheard, is able to sell them at a reasonable price. I am now sleeping on a bed that is made for back support. It's making a difference in my low back and I couldn't be happier. Dee Dee is extremely easy to communicate with and is all about customer service. read more

Mattress Direct and Dee Dee's service is an absolute gem in Santa Cruz. I initially had a hard time believing the flawless Yelp record this business has accrued, but Dee Dee's customer service and unbeatable prices have me thoroughly convinced that you cannot find a better mattress for a better price in all of Santa Cruz county. I ended up purchasing the best mattress I've ever owned (in addition to a box spring and frame and free delivery) for about 60% the price of what I would have paid at a regular mattress sales outlet. As the business' name suggests, Dee Dee sells the mattresses directly from the manufacturers and passes along the savings to her customers. Don't give it a second thought. This is without a doubt the best place to buy your next mattress. read more

Found out about Mattress direct on yelp and decided to give it a try, was not disappointed. Will be an unsual mattress buying experience (trying out mattresses in a storage facility) but a pleasant one. Really good prices and the mattress has been great so far (have been using it for a couple of weeks). Will definitely buy from Dee Dee in the future! Thanks Dee Dee!! read more

Thank you Dee Dee for helping us find the perfect mattress. My boyfriend was relocated for work and we had one day to find a mattress. We called Dee Dee and she accommodated our schedule, was great at showing us the mattress options, had us try the mattress out, delivered it to the apartment and assembled the mattress. She was so easy to work with, kind and friendly. We recommend her with no hesitation. read more

Deedee is absolutely killer at helping you browse her selection and actually understanding what you're looking at. She's endlessly informative, and had the patience of a saint. Plus her business model and location are rather clever, making it sensible that she can offer such good prices. I ended up buying a more expensive model than I originally intended, ONLY because she was able to inspire such confidence with everything she showed and explained to me, including letting us lay for several minutes on countless different models that she pulled out for us. It's been a few days since then, and the new model is proving to be worth every penny. Deedee, in a word, rocks. read more

I can only recommend that business. I was looking for a while for a matress for our guest bedroom. In every store I went the sales people always tried to sell me the most expensive ones. Bla Bla Bla..I can't stand that. Then I called DeeDee and had an appointment with her at her warehouse... What an amazing experience. She took her time to show me what I was looking for, did not try to sell me a more expensive matress just to get my money... I had all the time in the world trying out mattresses. Delivery was free... and no mention from her to please post on Yelp. Again, best experience ever...I'll be back read more

Buying a mattress from DeeDee was fast, simple and an overall great experience! Her prices were the best from any place I called in town, and she was extremely communicative throughout the whole process. If I could buy mattresses more often I would because of DeeDee! read more

DeeDee is amazing. She returned my call during her out-of-state vacation! Followed-up as soon as she returned. We went to see the selection of mattresses and she delivered - free - my son's new mattress the same day. Outstanding service and a price range for everyone. read more

Dee Dee is awesome!! Best place to buy your next mattress. She will help you pick out that perfect mattress. Her prices are fantastic! Get your mattress that day, FREE delivery too. Once you buy your mattress from Dee Dee... You'll never go anywhere else read more

Thank you again, Dee Dee for getting our King box foundation to us. Smooth transaction ans quick to deliver. Check Mattressdirect out for your future bed. Very reasonable prices compared to major distribors. And timely matter. Delivery is free in Santa Cruz county. Thanks again. read more

Dee Dee made this SO easy! Picked up my phone call right away, and met us an hour later at the storage facility where she has ample stock (American made mattresses!) and individualized service. She was helpful and patient while we compared our mattress choices, and her pricing was lower than anyone else and she even delivers. After a visit to 2 nearby franchise mattress stores, I was so put off by their sales pitches, "assumptive closing" techniques, and their "sudden lower discount", though they were pleasant enough. I felt like I was at a used car lot and wondered how much mark up these places added to pay commissions and give sudden lower pricing. Dee Dee was straight up, and offers a great service! read more

I SUFFER FROM EXTREME BACK PAIN and the only way I can be productive and live a somewhat normal life is to have a better than great bed. I had purchased a $2,500 mattress here locally and after finding myself displaced (thanks to the battle of greed between local landlords and non-local wealthy UCSC parents) my only escape from chronic pain had to be put into storage as my boyfriend and I temporarily moved into his 23 ft motor home.. After a month of sleeping on an "air bed" another expensive attempt to ease the pain, I woke-up crying, once again and my boyfriend couldn't watch me suffer a minute more. He found Mattress Direct online and called Dee Dee and our nightmare turned into a dream! She was not only understanding and sympathetic, going out of her way to meet us within an hour on her day off. But she was also incredibly knowledgeable and persistent in having us try several different mattresses in order to get the right one. We ended up buying the Spring Air Contesa - Heritage Collection, and it is the best mattress I've ever owned. I'm definitely getting rid of the old bed and will be buying this same mattress but in a Queen once we find our home. Dee Dee delivered the bed herself (she stands at about 5 ft tall with high heels on lol) and she was concerned the whole time about my back. She reminded me to keep the plastic on and to get a good mattress pad. In this day and age it is so in credibly RARE to find someone who truly cares and who also has a GREAT PRODUCT! I saved $2,000 and a lot of tears! THANK YOU, DEE DEE!!! read more

We had the absolute best experience with Dee of Mattress Direct! My fiancé and I just moved to Santa Cruz and were in need of a bed. We first visited all the "discount" mattress stores in town and were blown away by the high price tags. We then looked on Craigslist and in a few other second hand shops but the quality went way down. We found Mattress Direct online and met Dee the very next morning. Vibrant, kind and sincere Dee made us feel immediately comfortable. We tried out many beds while Dee educated us on the different styles and qualities. In the end we chose a bed we never could have afforded elsewhere. Dee really worked with us and kept reiterating her goal, "to offer us the best nights sleep possible". No high pressure sales or gimmicks, just a simple, honest transaction. Dee even delivered the bed for free and set up our bed frame. We had the best sleep of our lives last night thanks to Dee! Do not waste time visiting other mattress shops, head straight to Mattress Direct! Thank you so much Dee. read more

Dee Dee is amazing! She is professional, reliable, incredibly kind and helpful. I needed a mattress and she met me within 20 minutes of my phone call. She had several for me to choose from and explained everything about each model. I picked my mattress, paid, and she delivered it immediately. Amazing price, perfect product, and wonderful business woman! I'll buy from her again and HIGHLY recommend her mattresses and service. Don't waste time at the chain stores, Dee Dee is the real deal. read more

What a great find! No frills no salesmen breathing down your back. Dee dee came out of her way after just getting back from vacation to make sure that we got the mattress we wanted at a price we could afford. She even delivered it same day! Don't bother shopping in town, Dee has you covered! Great person, great buy! read more

Oh my goodness, I love DeeDee. I have purchased three mattresses from her and she has been nothing but wonderful during all of the transactions. She's incredibly flexible and accommodating, not to mention incredibly kind and understanding. I can't begin to thank her enough for all of the help she has given me. Also, the mattresses she sells are great quality, varied, and reasonably priced, especially for the service. THANK YOU!!! read more

we purchased our mattress 2 months ago. a full spring air plush mattress set. WONDERFUL!!! firm yet cushy at the same time. our backs, hips and shoulder thank us! price was totally competitive and then some. dee dee the owner is a total delight to work with. the whole process took under a half hour including loading into her truck. we knew what we were looking for and dee dee pulled out just the right mattresses to try. we recommend this business 100%. read more

Mattress Direct is AWESOME!! I have to admit that I was a little skeptical about the fact that they work out of a storage facility, but my hesitation was unfounded!! Dee Dee is amazing. She gives you all the facts and information about the mattress without being pushy in any way. They have everything; the $200 mattress, the $1200 mattresses, and everything in between. No matter what your budget is or what you're looking for, she will have it and at a good price. I will never go to a typical mattress store again. Avoid the annoying salesman, avoid the ridiculous prices and go with Dee Dee and Mattress Direct, you won't be disappointed! read more

In the day and age where customer service and satisfaction is rare Dee Dee's (owner) service is exemplary!! Great prices/deals and delivery too! I needed a mattress right away my back pain was increasing every night but I didn't have $200-300 on hand so she accepted three monthly installments. Thanks Dee Dee for the back and stress relief!! read more

I was in desperate need of a new mattress and Dee of Mattress Direct was a God send! I was a bit hesitant at first but after speaking with her on the phone and reviewing the mattress selection online I became really excited. I met with her at the warehouse storage place in Felton and she was super patient and very knowledgeable. We spent over an hour discussing my needs and it was clearly important to her that I got exactly what I wanted in a mattress. I have had my new mattress over a month now and could not be happier with my selection! I am certain I got the best deal available. I am also confident I got a way better mattress from Dee then I could have ever afforded from anywhere else. I will definitely go back to Mattress Direct for all my future mattress needs and can guarantee you will glad you found her as well! read more

We just bought two twin XL foam back supporter mattresses from DeeDee at Mattress Direct. We initially went to her business to look for a King size mattress and box spring. We found one we liked, and after thinking about it for a couple of weeks, decided that we would like to get an adjustable bed frame and mattress. Emailed and talked with DeeDee and did some research on the adjustable frames ourselves. We ended up with the frames from Costco, and then found the wonderful foam mattresses (twin XL's) from DeeDee. Savings were significant from what we had seen at a couple of the stores, and DeeDee was kind, and competent, and endlessly patient to deal with. read more

Dee Dee is amazing. From phone call to new mattress and box spring in my home was approximately an hour. She meets you at her warehouse, you try out as many beds types of beds as you like, you pay her, she loads it up, brings it to your house, and sets it up. Not just first-rate service, not just top quality brands and features, but the price about about half of anywhere else. Highly, highly recommended. read more

I was looking for a mattress but didn't want to spend a lot because I only need it for a year. So I called DeeDee and she not only had a wide variety of mattreses but at great prices. and she would deliver it right away at no extra charge! . She was reliable friendly and very helpful. If you're looking for a great mattress at a great price, give DeeDee a call. read more

I was so impressed with my purchase and dealing with DiDi that I posted this - my very first - review. It was simply a pleasure doing business with her. Her prices are very reasonable and yes, she does deliver. :-) She went out of her way to make sure I was satisfied and I must say that I love my new mattress and foundation. Very convenient especially since I live in Felton. A little unusual to pickup from a storage unit but well worth it. read more

I love supporting a small local business! Dee Dee provides amazing prices and prompt delivery. I highly recommend Mattress Direct.

We got a great mattress at a great price. Thanks Dee Dee! We'll recommend you to all our friends!