I've come into contact with some really rude people that have shopped here and it's no wonder the people that work here are considered rude by customers, they have to deal with the rudeness all day long. Today there was a guy who's card was declined and he was giving the lady at the register a hard time about it. Turns out they found another form of payment and thought it was okay to cut in line in front of us. In any case, we don't know what the owners have been through that day or what stupid people have been in there before us that may have caused a scene. We were in search of some souvenirs since we were vacationing in Monterey for the week. I had been in search for a backpack for some time that wasn't a cheap looking drawstring backpack. This place had exactly what I was looking for. I just love my back pack! This place also has your typical Monterey sweatshirts and teeshirts and other little Knick knacks. Also walking distance to hotels on Cannery Row. They have the best prices in cannery row by far in my opinion. I also thought the lady at the cash register was very pleasant and we chatted for a bit. She was very pleasant. read more

Monterey General Store - Love this little backpack I picked up from this store today. - Accessories Near Me - Monterey, California

I've had a few minutes to calm down bc I got so upset. This was the last place we went to get a souvenir and service was TERRIBLE!! The old hag at the front was extremely rude. She was saying things to other customers, whispering under her breath, and literally a bitch. DO NOT GO HERE. SAVE YOUR MONEY. You are better off spending a few extra dollars & not souring your trip.​ read more

0 stars!! Negative stars would be actually make more sense. The lady charged me twice for a jacket and then went on to say "no I didn't" when I corrected her. WTF? I was looking at the comments and seems I am not the only one who had a bad experience with her. Why run a store if this is how you are gonna act? Rude. read more

Much better prices than the Main Street! $1 water and cute hair clips for $1. Lots of options for souvenirs, we well as some cute stuffed animals and artwork. read more

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The people running this place are extremely rude, frustrated by everyone and not welcoming. Their merch is junk and overpriced. Don't shop here. read more

Really cool and fun shop, the lady working was nice to the customer before me, but when it came to me she was extremely rude. She was vocally upset at the fact that I wanted something that was locked up (fake Sonny Angel). read more

Beware. Selling fake Sunny Angels!!!! Will be disputing purchases with credit card company. We bought 11 and they were all fake. read more

Monterey General Store - Sunny Angel - Accessories Near Me - Monterey, California

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So apparently, as I'm looking at all the reviews, this place has long years of history for being rude. I'm so relieved that I did not see the lady that they were talking about. But other than that, I am not a local and I came to visit Monterey with my family with my daughter, niece & mother. What attracted us to the store was all the Hello Kitty stuff they had in the display window. Me and my family bought a few things from there, but as I left and got my stuff that I paid for, for me and my daughter, the man working at the counter just gave me my stuff with no bags. He didn't offer a bag and I was kind of just going to let it go until my mother had noticed that he didn't give me a bag. So she did ask him for me if I can get a bag that she had no problem paying for it. He told my mom that he could give me a black bag because I guess they were giving out hello Kitty bags which I've learned that my mother paid extra for. She was really upset about it that they didn't wanna give me a bag. I didn't think it was a big deal but reading these comments I see that they are intentionally rude. Not offering your customers a bag is really rude. Whether it was a simple plain black bag or a hello Kitty bag it would be nice if they offered their customer a bag instead of just giving them the items with no bag. I could get hundreds of plastic hello Kitty bags off of the SHEIN website. I see why this place runs off their customers even in 2026. These people are miserable business owners. If you do not want kids in your store by the way, do not sell things that kids would like because Monterey is a place where a lot of families like to visit. And I hope they read their reviews. They have a pretty bad reputation. read more

We love this little store! We stop by every time we're in the area (over the last 10 years, I think.) My husband stocks up on caps, my son on sweatshirts, my daughter on tons of Sanrio products (squeal) and mom on beach/ ankle jewelry. They are very reasonable and you can find some nice finds. I know I've read the reviews of the lady that's, not so nice. Honestly, a lot of kids are just "let loose" in a packed store, so I can imagine owners might get a little stressed. I would totally recommend you stop by, but if you have young children, just be polite and watch them closely; it's a cute store for them too! read more

Monterey General Store - Water bottle and bracelets - Accessories Near Me - Monterey, California

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This shop is a little off the beaten path from Cannery Row, but closer to our hotel. It's a nice little shop with many gift ideas and souvenirs. Not a huge selection of items but some unique products that we hadn't seen at other shops. Prices are very reasonable, especially when they have sale prices going on! Joe K and I found several cute children's gifts. We bought a child's purse containing a stuffed baby sea otter nestled inside and sea otter T-shirt. I also splurged on a couple of decorative laser etched sea creatures of the ocean glass cubes that were on sale. The owner of the store who helped us was very nice and fun to talk to. We will most likely return for a repeat shopping experience during our next vacation endeavor. read more

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The store Sells fake products, I purchased a Smiski Hipper, Sonny Angel Hipper and a Have a Seat Labubu only to open them at home and them all be fake. On top of that the woman there was super rude when I was trying to get one even though I had explain which items I would like to get. read more

Cute shop but the guy who rang us up was rude. He was annoyed that we wanted to swap out a plushy for a smaller one and rolled his eyes and said "put this back" with a tone. It's ultimately his job to put it back even tho we were going to anyway. read more

If you find yourself in this store be wary of the owner/worker. My family of 5 came in to shop after a day at Cannery Row. My nephew picked a toy that had no price tag on it so I went to look for an employee to ask for the price. Instant attitude! She told me it the price is on the tag and that I didn't look hard enough. I held my tongue and told her there was no price tag. She begrudgingly goes to check the price. She then proceeds to follow us and then notices toys that fell on the floor from earlier in the day and immediately proceeds to accuse us of being horrible parents that didn't watch our kid. She seriously said "if it weren't for bad parents like you things like this wouldn't happen." Excuse me?!?! Not only were we not anywhere near that section, our 10 year old was quietly standing right next to us and never left our sight. We were disgusted by the behavior and put every single thing back. The employee snuck back into the back of the store to hide afterwards. I am always understanding of overworked and stressed out staff and don't take it personally. But honestly, there were no other customers. We were quietly looking and it's not like we were pawing through her things. We only touched and picked up what we intended to buy. This was a situation where I would've found satisfaction in matching her energy but instead we all just walked out. If you had any intention to support a local shop, there's plenty of others off Cannery Row to spend your hard earned money. Save yourself the undeserved mistreatment. read more

fake sonny angel!!! i asked if they were an authorized seller of sonny angels and the lady said yes. she lied.

Great store and reasonably priced. Customer service can be better, but the assortment of plush, trinkets, and pricing makes up for it.

Got these glasses for 7 bucks, very nice. Sister got a bunch of hello kitty merch. Was cool they also had bt21 stuff. Very cool. Very cool. I need more words to write my review. But I don't have much else to say, this store had so many cool things and had great prices. Friend got a backpack for 20 bucks. read more

Monterey General Store - I got these glasses for 7 bucks, very nice. - Accessories Near Me - Monterey, California

The owners are awesome and super helpful! Everything is really well priced, which was surprising for the area we're in. Very friendly! Came back twice in the same day!! read more

They have great prices ! I came back two days in a row with my mom and we got a bunch of souvenirs and gifts . I got a cute Monterey hat that was only 4.99 and hoodie for $19.99 and bunch of other stuff . I couldn't couldn't believe we found so many good deals being so close to the ocean !! The people working were very friendly as well I can't wait to visit again !! read more

Eh. Reasonable prices but not great quality stuff. Employee was very unfriendly, hardly speaking to us and never looking at us at all. I wouldn't go back probably a good place for people with kids who need cheap souvenirs but other than that not really worth checking out. read more

RUDE. Omg, I like the other reviewers I wish I could give ZERO stars!!!!!! Today we were visiting Monterey and decided to stop by this store. Things were priced pretty inexpensive and I picked out a sweatshirt and a purse. However, another purse I was interested in was on the top rack behind a few others. My husband politely asked the woman behind the counter if it would be possible for me to look at that purse. She just sat there and asked which one. He said it was at the top and to the back. She said, "I know that. There are 3 rows of purses at the top. Which one?" My husband walked away and I told her it was in the first row. She got the step ladder and climbed up. I told her which one I wanted and I asked if she wanted me to hold the ladder for her. Her response was very cold, "I got it. I told her I was just trying to help and she said. "I hear this stuff every day and it gets annoying." I couldn't believe how RUDE she was to me!! I handed her the purse back while she was still on the ladder, told my husband to put the sweatshirt back and I left the store. We were with our daughter who has a look of confusion on her face. When we got outside, we explained to her about Customerservice and politeness. And just because something is cheap, if they don't treat you with respect do not buy it. Walk away. NEVER give your money to people who are rude to you. Even if it's not cheap IT'S NOT OK. I never tell anyone to not go to a place BUT I'm making that exception here. To me, it was clear that it wasn't her first time being rude. Also, because things are inexpensive and many tourists come in their store she feels like she has the right to be rude because she'll still make money. I hope people read the reviews and don't go in this store. Yes, things are cheap but I'd rather pay a little more somewhere else where they treat people with respect. Not worth it. read more

Stopped in here (Visiting from Los Angeles) after going to the Aquarium and seeing Cannery Row. Very polite older woman working behind the cash register with a good sense of humor. We picked up some magnets for my mother in law and an awesome little sea otter doll for our daughter. Great prices in an otherwise expensive area/tourist trap. read more

ZERO stars if I could. I believe I had a run-in with the store owner's wife the other day I was in here. Read the review below mine. What attracted me into this store was all the cute stuffed animals on display in the window. No, I'm not a big stuffed animal fan, I do like cute things. We walked in and the place is PACKED with little knick knacks. We walk around the store looking at everything. There was another couple in there also browsing around. No one greeted us when we walked in. I didn't see any employees anywhere. I was picking up and touching every little thing. I then noticed someone following behind me and rearranging everything I had just set down. OCD much???? I also saw her doing the same with the other couple. Um....ok. The cd that was playing kept skipping and she kept going to the back room to "fix it." Wouldn't you give up after the 5th try? After deciding on a few things, I went up to her and let her know I was ready. She was a total RUDE ASS BITCH! I can see why no one goes into her store. The owners practically push everyone away with their attitude. Save your time and money. Go elsewhere! These people obviously don't care for your money. How do they even survive NOT selling anything? They're better off selling their things online, they don't have to deal with face to face interactions. You know.....PEOPLE! Won't ever go in here again unless I feel like making a mess in their store. ;) read more

This is definitely a one stop shop, in every sense of the term. whether you need to grab a cheap hoodie to block out the sea breeze or if you are looking to purchase cheap souvenirs, this place has something for everyone. I came in looking for some cheap gifts, but instead left with a new t shirt and a few accessories for less than $10 total. If you are in the area, I suggest that you stop by this shop, you are bound to find something that peaks your interest. read more

Monterey General Store - Get Your Monterey Swag Here :) - Accessories Near Me - Monterey, California

This is ALWAYS my first stop after parking in the garage for the aquarium. I'm not sure about the other reviewers, but I've never had a bad experience with the folks that work here. I don't care much for all the souvenir stuff they carry, but I've come here every year or two for new quilts. This is my secret little quilt spot! Love the price and quality! Came here today with my mom two new ones to add to the collection. Can't wait to get them washed and start using them! read more

Monterey General Store - My new king quilt with matching shams - Accessories Near Me - Monterey, California

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Garbage store that sells garbage merchandise. Not sure why anybody would ever want to go into this tourist trap. Stores like this really bring down the vibe of the entire area. read more

they sold us a messed up baby sweater more then half on Monterey is missing for the sweater

Gotta say, I've never had a run in with any of the people that work there thankfully. I've been coming here for years as one of the gift shops we check out when in the area. They have good prices and a big selection of items packed in a small space. It's a good place to check out if you don't want to spend hella money on souvenir type stuff. I'll be back since the prices are good. The guy working wasn't too friendly, but he processed my transaction pretty painlessly so not biggie. read more

Monterey General Store - Some of the cool dolls they carry...good prices too. - Accessories Near Me - Monterey, California

My sister and I love this store! It is the first place we go to when in Monterey. Great prices! We love the girly t-shirts at great prices.

Awesome little tourist trap! They have all the tourist gifts that are sold on Cannery Row, but a much larger selection at HALF the price! This is the best place to shop for hats and t-shirts. I don't know how often they have sales, but all hats and shirts were only $5 each! Great little $1-$2 section as well. We were able to stock up on fun little gifts for the kids there....never would've been able to afford this on "the Row." read more

I wish Yelp had a ZERO rating, this place soooo deserves it! The owners hate children! Please read my review below.... Today I was in this store with my three children (ages 3 to 7). My daughter was standing next to me looking and touching some magnets, that were at child level. My other two sons were looking at items standing next to me as well. The owners wife came over to my little girl, who is 3, and grabbed the magnets out of her hand and said to her sternly, " I told you kids not to play with these! You have to put these back!" My daughter put some of them back and then the woman, said,"...that is not where they go!" My daughter began to cry and the lady walked into the back of the store. I calmed my daughter down and walked over to the counter where the owner, Mike Halstin, was standing. As he started to ring up my item, I politely said that it might be a good idea to let the parents know if they do not want kids to touch something in the store. He proceeded to tell me he should not have to do that because he is not a babysitter. He then raised his voice above mine and told me I should be watching my kids and he is not he as a babysitter. I told him I was standing next to her the whole time and that he was being beyond rude. I told him I would never in a million years allow him to watch my children and asked him why they would have so many toys in the store if they do not want kids to come in? He proceeded to continue berating me and insulting me as I asked for my card back and told him I will never come back. I am a local and I informed him I will let everyone know in the community never to come here. He continued yelling his insults as we walked out, all in front of my kids, as I was trying to tell him he was beyond rude and had no clue what babysitting was or is. They need to learn how to run a business and not drive customers out of the store. These owners should be ashamed of themselves! These people are HORRIBLE and all the other reviews are right on. Please BOYCOTT this store. It is a sad insult to the Monterey Peninsula that they are even in the community. read more

I stopped by the shop really quickly with my boyfriend to look at their selection of mugs and magnets to buy as a souvenir from our trip to Monterey. Nothing really caught our eyes so we left empty handed. The store itself is a bit cramped and small. Product goes almost up to the ceiling. The man working at the store greeted us, which was nice. We did not interact with him so I can't comment on the service. Maybe I'll stop by again if in the area. read more

I have never written a review on Yelp, but like some of the others on this page we had a very disappointing experience at this store. This store has MANY items geared towards kiddos. My boys were SO excited to see fidget spinners in the window of this store and decided they would spend their own hard earned money to buy from this store owner. My boys are respectful young men and she treated them with absolute rudeness, attitude and disrespect. It was very disheartening to see a store owner not value their customer, no matter their age. I hope this store owner learns that kind customer service is a value that a successful business owner should practice. Biting the hands that feed you (no matter their size) is not wise. read more

Store owner accused me of stealing a deck of cards. Then threaten to call the cops. I left and when I was leaving the cops showed up. Asked me if I stole anything and asked to see my pockets. I had nothing but my clothes and my phone on me. I mean I'm a short 15 year old, if you know me in person you know I would never do that or even be able to runaway if caught read more

Love this store!!!! I visit it every time I came to Monterey. Very reasonable pricing on everything!!! Very friendly owners and super location read more

Loved this store! Ana was so kind and fun to laugh with while shopping the store! Great customer service!! Can't wait to come back!

These people are so rude. Went in to get quarters for the parking meter, asked very nicely if she had change for a dollar and she was very short with us and said 'try the change machine outside' a little put back we explained that out meter didn't take the coins that it gave out, so we asked if she could just spare us two dollars in quarters and she replied 'what if i don't want to give you quarters', we then responded by saying that she didn't need to but we would appreciate it. She gave us only a dollar in quarters when we gave her two dollars, so my husband said 'ma'am could we please have our full two dollars' she glared at my husband, so finally my husband said 'for a active duty service member would you give me my full two dollars?' She very blatantly responded with a 'HAH' handed us or quarters and we left. I have never been so shocked as to how we were treated that day. If you can't give out quarters just kindly say you can't, don't prance around on your high horse and be a rude prick. I wish i could give this place a -5 read more

Is 0 stars a possible rating ???? Should be, because I can't even give this place 1 star. My family and I visited this store on 8/17/09 and were treated horribly by the owner. We were trying on sweatshirts due to it being much colder in Monterey then we expected. Everything in there is very cheap, which is why we chose it. I didn't want to spend a bunch of money on a Monterey sweatshirt. Anyway, the owner is extremely rude to the point that I literally was in shock at the words coming out of his mouth. Quote "Obviously your mom didn't teach you how to use a zipper" After this, we decided to leave the store and not buy anything. I laid the sweatshirt, I had been trying on, down for the lovely owner to put it away himself, then he states "I bet that is what your closet looks like at home" My girlfriend then proceeds to ask the guy why he is speaking so poorly to us and he says "I don't take money from your kind honey" "I own this store and that is why I can kick you out" All because one of his cheap zipper sweatshirts didn't zip right! Anyway...just wanted to warn everyone out there. He is awful and doesn't deserve a penny from any customer. read more