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    Monterey Bay Laundry

    1.8 (22 reviews)
    Closed 8:00 am - 9:00 pm

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    Henry P.

    FYI: Dryer E, below the old TV, not working very well. Watch your step, some water may on the floor. There are some parking spots on the back door.

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    1 month ago

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    7 years ago

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    10 years ago

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    Cypress Wash & Dry - Cypress washer  you can see the water and the fact the cycle did not finish all the way.

    Cypress Wash & Dry

    (14 reviews)

    The worse. I went in on Saturday in the morning since it is difficult to find parking at mom's…read morelaundry. They used to be good but it's horrible when the owners practically cut corners and take your money over old washers. I placed my clothes in there and made sure it was not overloaded. I should have easily been able to fit one to two more puffy jackets. After the cycle ended I noticed the lock would not become undone. The machines are so old I realized they do not have an emergency button and also there is no one there to help. I called the number on Google just to find out it rings inside while their office / stand is basically closed. (By the way I also do not agree they lock the restroom just because there is no one to monitor the place how lame is that when you're a customer you should be able to have access to the restroom). Somehow, the machine finally opened but all of my clothes were extremely wet. I took a pic displaying the machine was not overloaded. I also noticed until after the fact the machines are rusted. I had no choice than to take the extemely wet clothes to Mom's laundry to find out their new machines actually take the load and the interior is actually smaller since they're new machines. Hence I could not comprehend why this machine did not finish the load except they're just old. Extremely bad customer service. I was forced to take the wet and dirty clothes to Mom's laundry anyway and Instead of paying $4, I ended having to load more since Mom's laundry requires loading a prepay card if it is not in cash with a minimum of $10 when it's card. Although cypress owes me $14.00 then--you know they're so cheap they're not going to bother reimbursing me $14.00. Just do not go there. Do not. While most people would avoid requesting cypress $14.00 reimbursement because "it's not that much anyway"--it's about the principles. Horrific experience here horrific. If I could give it a zero star I would.

    My girlfriend and myself have been using this place for some time now because our apartment washer…read moreand dryers are always broken. However, this place always has broken machines and when a machine takes your money, there is no one working to help you. My girlfriend and myself ended up dropping clothes off one night to wash and then to dry--after leaving for some food, we were hoping our clothes would be dry, come to find out the dryer was spinning, but no heat, so our clothes were still soaked and we wasted an hour of our night, plus wasted quarters. This place is ripping people off and idk how they're in business. Don't recommend, unless you want to lose your money.

    Monterey Bay Laundry - laundryservices - Updated May 2026

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