The worse. I went in on Saturday in the morning since it is difficult to find parking at mom's laundry. They used to be good but it's horrible when the owners practically cut corners and take your money over old washers. I placed my clothes in there and made sure it was not overloaded. I should have easily been able to fit one to two more puffy jackets. After the cycle ended I noticed the lock would not become undone. The machines are so old I realized they do not have an emergency button and also there is no one there to help. I called the number on Google just to find out it rings inside while their office / stand is basically closed. (By the way I also do not agree they lock the restroom just because there is no one to monitor the place how lame is that when you're a customer you should be able to have access to the restroom). Somehow, the machine finally opened but all of my clothes were extremely wet. I took a pic displaying the machine was not overloaded. I also noticed until after the fact the machines are rusted. I had no choice than to take the extemely wet clothes to Mom's laundry to find out their new machines actually take the load and the interior is actually smaller since they're new machines. Hence I could not comprehend why this machine did not finish the load except they're just old. Extremely bad customer service. I was forced to take the wet and dirty clothes to Mom's laundry anyway and Instead of paying $4, I ended having to load more since Mom's laundry requires loading a prepay card if it is not in cash with a minimum of $10 when it's card. Although cypress owes me $14.00 then--you know they're so cheap they're not going to bother reimbursing me $14.00. Just do not go there. Do not. While most people would avoid requesting cypress $14.00 reimbursement because "it's not that much anyway"--it's about the principles. Horrific experience here horrific. If I could give it a zero star I would. read more

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My girlfriend and myself have been using this place for some time now because our apartment washer and dryers are always broken. However, this place always has broken machines and when a machine takes your money, there is no one working to help you. My girlfriend and myself ended up dropping clothes off one night to wash and then to dry--after leaving for some food, we were hoping our clothes would be dry, come to find out the dryer was spinning, but no heat, so our clothes were still soaked and we wasted an hour of our night, plus wasted quarters. This place is ripping people off and idk how they're in business. Don't recommend, unless you want to lose your money. read more

Awful costumer service, I was exchanging my money for quarter on the machine, then this really rude guy approached me like I was stilling something asking me why I was using the machine and where was my clothes, I know they need to check that you are doing your laundry with them but it's not what he say it's on the way he said it, I will never come back to this place again. I will take my business somewhere else where it is appreciated read more

My boyfriend and I started doing our laundry here when we moved to marina because it was convenient for us, but the more trips of laundry we take to this place the more times we regret coming back. Every time we go, there are so many washers that are out of service. But nothing is listed until the machines take everyone's money. Which you don't even get the money back because no one is ever there to complain to! Also - all of the dryers are at such a high heat that it started singeing our clothes. On top of the fact that the dryers have also been eating our money. This place rips people off. And they know it. read more

I've been washing here for 3.5 years at here is my routine. I didn't want to share it and you'll figure out why. Typically I one of the very few that regularly washing laundry on a Sunday night at 8:30 until 10:30 pm. It takes me that long to wash, dry and fold for a family of three. We have about 3 loads of laundry and 4 when we do our bedding. On average I use a double washer and 2 white washers. If I'm in a rush I use the biggest washer and can fit about 3 loads in there probably more but I choose to wash my white towels separately. I used as many dryers as I need usually separating the heavier clothes like towels, jeans and my daughters clothes and blankets. Or I can fit 2 loads in the largest dryer. I spend about $20 a minimum, $23 at max. Sometimes I'm tired so it takes me a little longer than 2 hours. The machines do a decent job of cleaning the clothes. Here are things to look out for: when going at night there is no attendant, the lights in certain aisle shut down. Usually just the middle one stays on in the evening. There's an alarm around 10:30 but it turns off after a short while. The owners just asked that you close the door behind you when you leave. There are a lot of machines down but they are at least distinguished. On three occasions my clothes didn't get washed in the white machines, I think they fixed that though. Very upsetting. There are a lot of things that could use work BUT in general I would say that it's the best laundromat in the area. I've had washers and dryers mutilate my clothes at other places. The review is lengthy but I think it's helpful because I used to hate it here. It's not my favorite place to be but I can get the job done. read more

Why yes I am writing about another laundry facility. This place is only open for limited hours, I believe it closes between 9 and 10 pm, that means you have to have everything done early. But on the good side, this place has what i think looks like at least a quintuplet loader and dryer. It's humongous. It is very family oriented here, more so than most of the other facilities that I use in the area. Lots of children running about, and I have no clue about why I appear invisible to them but they have no fear in stepping on or running into me as they are playing. It would appear that they have a day that the shop gives you free detergent, fabric softener for your wash, I grabbed a pic of their advertisement. The prices are also reasonable, (.50cents cheaper than anyplace in Monterey, thats huge). 1.50 for a wash in a top loader, and 2.25 for your basic front double loader. Plenty of dryers and washers even with all the families here. They have a small store that has detergent for sale etc. Not the cleanest, but not as dirty as the facilites in Monterey either. All in all, very good. I'm not big into the whole family thing though. Soh Jai's Kook Factor for this facility: 2 read more

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Walking into this place it was empty and no attendant on site. I put clothes into 3 different machines and one of them took my money and didn't work. I couldn't find a contact number or anyone to talk to. I saw "security cameras recording" signs so I thought to come back to ask them about it. Came back later to find an attendant (finally) and let him know about the situation. The guy told me that I needed evidence to prove that the machine didn't work. I asked to check the security cameras and he told me they didn't work!! I was shocked!! I'm a small person and knowing that if I was alone doing laundry it would be dangerous situation especially with no cameras working! Broken machines and poor security. I'm not coming back. read more

Sun, Feb 18, 2018 Yikes..,first time here and been a month in Marina. Went to this place because it had 5 Stars..,why? There were so many non-working washers and dryers. It's tight...not a lot of folding tables...I could not believe how many broken washers and dryers. Owner had a sign out looking for a guy that destroyed some things not sure what. I won't come back, read more

It was near our motel; Yosemite Miner's Motel. It had an attendant, who kept the small laundromat clean & tidy. We're glad we found it. Standup washer $2.25. A few lager sizes of horizontal washers $3.00 to $4.00. Dryers .25 cents for about 5 minutes. read more

Worst laundromat ever. 90% of the machines are out of order. Ridiculous, one of the machines took my quarters and didn't start and left me waiting, i had to move to another machine. I lost 6.50! then i had another load that cost me 4.75 and machine never did spin, leaving my clothes half way wet and the other dry. Then i tried using one of their dryer and damn machine took .75 cents and didn't start. I am so pissed! To sum it up, theres no contact number, no one around to help. Will definitely never coming back to this place. If you are considering coming here, be prepared to deal with some issue and earn yourself a headache. read more

Good prices for top loader and unlike other places they actually clean the areas of the machines where you load the detergent and softener. They also give free coffee. Best place to wash in the area. read more

I read the other reviews of this place and I must admit, I had a little higher expectations. It was dirty, rather expensive compared to others I've been to, and had quite a few of the machines out of order. When you open a top load washer, you shouldn't see dried old powdered laundry soap caked onto the machine. It's rather gross and makes you not want to wash clothes there. For a better laundry mat, I'd try one of the ones in Seaside vice Marina. There's one not too far from the Safeway and Black Bear Diner, so I'd recommend that one! read more

The prices for the washers and dryers are great but the worst part is not having an attendant to help when the washers get stuck in wash for 1hour and 30 min! The time sheet says the attendant is there for certain hours during the day but she wasn't there. There should be an attendant during ALL open hours for the customers. If the machine is stuck then it is really inconvenient for the customer to have to wait til 430pm for the next attendant to come! very unhappy customer, and i suggest going elsewhere. There are too many machines out of order. Used to come here all the time but i recommend using a different laundry facility! read more

Honestly one of the worst places!!! I came to this laundry mat because is close by where i live. I usually go to another one. When i got here i liked it, it wasnt as crowded as most. But I honestly know why now. Basically all there one load washer where super dirty from inside with left over detergent and garbage. I loaded my clothes in a three load machine and added detergent next thing you know water just keeps coming out yet no phone number or anything to call maintenance i checked other washer they had and most of them were broken. Smh!! Never coming here again! read more