My first visit was a really good experience overall. The eye exam, glasses fitting, and contact…read morelens fitting all felt smooth and thorough. The doctor is professional, easy to talk to, and has a very relaxed, chill demeanor that made the appointment comfortable. I was also recommended Optase Hylo Relief dry eye drops and they've been great. They keep my eyes lubricated with contacts and feel noticeably better than other brands I've tried. David, the office manager, is very straightforward, sometimes blunt, but always clear and helpful. There was a miscommunication with my contact lenses that left me unable to receive them for about two to three months. Luckily I had enough supply to get by. David was instrumental in resolving the issue, which stemmed from my vision benefits. He followed up diligently and handled everything with professionalism and persistence. The matter ultimately resolved with my insurance, and I was impressed by his level of service throughout. Overall, a very positive experience with attentive care and strong follow through when an issue came up. I will definitely be back!

Dr Choi is amazing. He is able to handle the whole family and his equipment is more high-tech than…read moreour previous optometrist office. He is always attentive to eye health and has greatly helped us with our youngest's sight issues. Not only is Dr Choi great but so is his office staff. We never have to wait more than 10 minutes, it's a well oiled machine. David is incredibly efficient and knowledgeable. Their selection of frames is vast and they do turn around lens in store-- which is so convenient. Their pricing is on par and they work with insurance. We truly can't recommend this office more! If you're thinking about going, just book the appointment, you won't be sorry.

So.... This office is ridiculously unprofessional... I scheduled an eye appt last year that they…read morewere about 45 min late for. I didn't think anything of it. This year I schedule an appt for 5p.m. because I work until 4 p.m. They have me confirm my appt for 5p.m. (picture below) They then reschedule my appt for 4:20 p.m. without letting me know. I get a text from the office the day of my sons appt (attached) saying see you at 4:20 p.m. I call the office confirming my appt was for 5. They tell me no, that it some how got changed. That they already have someone scheduled for 5. I said, yes my son.... Anyway.... They tried to book me a little to early. Appts are made because that is the time you are able to be there. The audacity to argue though. Why couldn't they just be honest and say we had a family member that needed that time slot so we cancelled your appt. On to the next..

Excellent service, very efficient, good selection of eyewear! Good place to go! I will bring my…read moredaughter in for sunglasses now that the weather is getting hot.

여기 안경 오더하면 오래 걸리고 남자직원들 불친절해요. 자기들 끼리 가까운 관계 같았어요. 직원 편만…read more들어요. Give me the mic please... I used to make the drive here even after I moved because I've been going to Dr Yoon for almost two decades now & love her. However, along with recent incidents due to some change in management, my trip today was really appalling. Let's start with January when I scheduled my annual exam, I came in & noticed the place looked really disorganized & saw some new employees. This man asked me how he could help & I let him know that I had an appointment. He proceeded to tell me that I was early for my annual exam since I was just here 6 months ago in May. I had never had an issue of booking my appointments before the one year mark & was wondering why I wasn't given a phone call then before I came in if this was a problem. I let him that it's been 8 months technically & if it was a problem and he proceeded to say no. Then along with looking disorganized & the busiest I've ever seen them, I noticed a different optometrist then Dr Yoon & asked if she retired & was told she had semi-retired & only came twice a week so I asked to reschedule based off of everything. I saw another lady write in a calendar book my new appointment for March. I showed up for my appointment in March & made the drive again to get told they don't see my appointment. Don't know how that happened because I saw her write it in their calendar on that day the time slot I was coming. Dr Yoon graciously still saw me & along with contacts I ordered some new glasses. Typically my glasses & contacts come within 2 weeks.. max 3 & I usually get a call when it's ready & I get told if only one is ready & given the option to wait til both are ready. They have this new generic texting system where it said my glasses and/or contacts are ready & so my bad.. I get it says "or" but you would think that if only one was ready, they'd let me know. So I leave work early today to go pick them up, just to be told only my glasses are ready. The same guy from the January visit shows me my glasses... & I'm not quite sure they're mine because they look different from what I remember. These today had this distinct mark at the ends that are pretty noticeable that I don't recall seeing the last time. When I mention me not being sure this is what I ordered, he proceeds to do this condescending laugh saying it is what I ordered. Not sure what was so funny but I didn't say anything the first time but as we are still discussing this manner, he proceeded to laugh again & so I had to ask "what is so funny about this situation right now?" That's when a younger girl who worked there stepped in & was very professional, sweet & tried to make the matter right. While she was working with me, he tried to jump into our convo & to be frank, I told him I didn't want to talk to him. Normally in a situation like this, you would think as an employee, he would give me my space but he proceeded to say to me "I don't want to talk to you either". I wish I was making this up. Then when I proceeded to make a comment about his laugh being unnecessary in this situation, he said "should I have cried then?" in Korean. That comment is not only incredibly inappropriate & rude but it does acknowledge that he indeed was laughing. I was in shock that this is how a business talks to their customers & so I had to say my piece to him about how he was talking to me. I ended up talking to the new manager because Dr Yoon wasn't there but it seems like these two guys are friends because he didn't even care to hear everything about what happened & was abrupt with basically saying "there's no way we could have gotten your glasses mixed up. You could have just read his laugh the wrong way. How do you want us to fix the glasses? Do you want to just replace them" along with the most half-*ssed apology. I even told him that last time I came I heard another lady say that her glass order was wrong and he said it could be her not remembering due to her old age & it was me not remembering maybe due to it being almost a month ago. Like holy cow...so long story long.. i knew there was no point in getting into it with this guy about my feedback expecting anything to change. I ended up just talking to the younger girl again & my hands were even shaking when I was writing my address down because I was in such shock & had so much anger over what happened. She was sweet enough to offer to personally deliver my contacts but I declined since I know it's a long drive for her. I kept the glasses because I don't want to deal with this place any longer & feel very uncomfortable with that man. I planned on still coming here until Dr Yoon retired but I won't be back. Please please STAY FAR AWAY from this place..

Took me exactly 5 weeks to get my glasses done and I had to call every other day for 3 weeks just…read moreso I can get an update. I was told they'd be ready in 2 weeks. They didn't call me when my glasses were ready, I had to call and find out they were ready for pickup. I've been wearing glasses for 20 yrs and never did I have to wait 5 whole weeks to get my glasses. Very disappointing.

Dr Salamone is a great doctor and the staff is the best ! Dr…read moreForman is awesome . I love this place would not go anywhere else !

10/10 recommend. Easy to make appointments. Next day appointments available. Staff and Optometrist…read moreare great.

Danny is amazing and so sweet! He did a complimentary quick fix on my glasses. They feel brand…read morenew!! Would definitely recommend!

Dr. Bonilla & Danny are INCREDIBLE!! Danny was very…read morewelcoming as soon as we stepped into the building. My five year old was very nervous about his eye exam and Dr. Bonilla was incredibly patient and kind! She took her time with us and answered every question. I'm so grateful we found them. Highly recommend booking your appointment here.

Overdue by over 5 years for an eye exam and new glasses. I was able to set up a same day…read moreappointment via text. Staff are professional and friendly. Fair pricing and didn't try to upsell. Highly recommended.

This is such a beautiful practice! I am a new patient here, and I've never stepped in such an…read moreincredible office like this. I needed my annual exam done, and I needed new glasses as I knew my vision had changed. I scheduled an appointment with Dr.Wang and she was amazing. She was very thorough, and we discussed my medical history in-depth. After my appointment, I met with the staff member David to go over my options for glasses. He was so much fun, and I found the perfect pair. The whole process was easy, and I was so happy to find a pair of glasses AND sunglasses. I also love the fact that I can walk to the office from my house, so that is a HUGE plus. The staff at the check-in desk were super sweet. I have nothing but positive things to say about this practice, and I will see everyone next year!

Great service, excellent Dr. went over all tests, took his time answering all my questions, made a…read moreonline same day appointment, very convenient, just all around the best eye exam I've received Would highly recommend

Very kind and caring doctor pays attention to what you need and recommended me what I should be…read moredoing in several different scenarios. Really appreciate the approach here and will be coming back again for all I care needs.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly