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    Monroe Dental Group

    2.9 (21 reviews)
    Open 9:00 am - 4:00 pm
    Updated a few days ago

    Services - Monroe Dental Group

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Ask the Community - Monroe Dental Group

    Orange County Pediatric Dentistry - Lip & Tongue Tie at OCPD

    Orange County Pediatric Dentistry

    4.6(14 reviews)
    1.2 mi

    Me and my wife have been bringing our two children nine-year-old daughter and four-year-old son…read moresince they were old enough to go to the dentist. I cannot speak highly enough about the level of professionalism, compassion, and kindness we received from this dentist today my son had an Abscess on his front tooth that had to be removed, they had to numb the tooth and pull it. That's after they had to have a cavity filled. I don't know if anybody else has children that are terrified of dentists but his doctor put on a local anesthetic to numb the gums then with whatever amazing needle like device they used, they proceeded to remove the tooth and my son did not cry or scream, and was not bothered in any way whatsoever. I've never witnessed anything like that in pediatric dentistry. These dentists have always been amazing since we've been going there, but I feel today was there Magnus opus they are perfect mix of artist, scientist, dentist, and Wizard and that is the only way I can explain it. If you have kids that are afraid of dentist bring them here from their standard cartoon videos on the ceiling to the well described, locked toy chest. They can only open once they've successful completed their procedure. I almost feel that there are as much psychologists as they are dentist. Bring your difficult kids here you will not regret it I promise.

    I'm uncertain about whether my experience is the result of someone having an off day... or if like…read moreso many other environments as of late, finance dictates the experience. I've always experienced exceptional care and kindness in my experiences there after seeking a trauma informed dentist for my child. I have PTSD and have experienced ongoing hardship... seeing my child fearful in a dentist office is enough to trigger me which prompted me Eli seek and find this provider in the first place. Not long ago, I had temporarily lost my insurance due to a job change and had little recourse but to ensure the most rigid of dental routines at home till I could get back in the office as soon as I had insurance again. After missing some check ups, last week we had an awesome visit... My daughter's oral hygiene was complemented by the doctor and hygienist - both were surprised at the degree of high level maintenance we ensured without scheduled cleanings. A reapplication of sealant was recommended (which I'm an advocate for), and we set an appointment for next week. At the time I was told all would be covered by my insurance. Today, someone named Cindy was calling to let me know my dental coverage provider deemed sealants for a patient my daughter's age medically unnecessary and that there'd be an out of pocket expense that would be at a reduced cost of $300. Before deciding to pay hundreds out of pocket, I asked Cindy to please verify whether or not there is a medical need for this treatment before expensing funds that are needed for other basic necessities at the moment. Upon her return call she left a message asking me to call back instead of simply responding to the inquiry. I stopped my day to return the call only to have her begin to reiterate the preventative concern that was previously discussed. I confirmed my understanding of the previously relayed content and that my need was to understand if there was a current medical necessity that needed to be addressed... as that is unfortunately the reality of how I need to prioritize expenses at the moment. After expressing the concern, I was sternly and literally told "... well I'm going to have to write that down." . Somewhat taken aback, I said I'm not sure what that means and was told the annotation is to document my choosing not to follow to this recommendation... the tone with which it was said was not only unkind, but in my opinion conveyed an implication of negligent disregard on my part. I cannot fathom the purpose of such a comment. Based off the concern evoked by her response, I again indicated I want to ensure I have a clear understanding that we are all in agreement that upon evidence and evaluation that there are no cavities to be addressed... only to be told that if I "want it addressed as a cavity that can be done"... Baffled, I was honest and said I don't understand what that means either (mitigating increasing anxiety at this point)... I was then told that I could have my daughters teeth drilled as though there were cavities... have a filling done to reduce surface crevices and then sealed afterwards. I was quite shocked. My child has impeccable dental hygiene because she's fearful of even the sound of a dental drill and I took her there to ensure such a positive experience that she'd be motivated to exact good habits, thus eliminating any future need for the drills she fears. After being made uncomfortable by the terse exchange I declined further engagement. I still have a return visit in six months because I love the team that provides actual care and the Dr. has thus far been someone I trust... but this experience left me feeling unsure of how that will go and I'm concerned by being treated as though I'd done something wrong. As a single parent, in this economy, with a disability, no support and endless challenges to mitigate...dispensable income is non existent. The caller seemed very out of touch with this reality faced by so many and made me feel bad and borderline negligent in the manner in which she chose to address me and my honesty regarding my finances... I'm hoping it was just a bad day (which we all have)... but I could sure do without the negativity and non verbal indicators judgement that trauma survivors are hyper aware of in general but especially in the course of my work day. This persons communication style and demeanor are not reflective of what drew us to their care in first place and I'm hoping it's not pervasive in other areas of the business when we return.

    Photos
    Orange County Pediatric Dentistry - Lip & Tongue Tie at OCPD

    Lip & Tongue Tie at OCPD

    Orange County Pediatric Dentistry - Lip & Tongue Tie at OCPD

    Lip & Tongue Tie at OCPD

    Orange County Pediatric Dentistry - Lip & Tongue Tie at OCPD

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    Lip & Tongue Tie at OCPD

    Monroe Dental Group - generaldentistry - Updated May 2026

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