Me and my wife have been bringing our two children nine-year-old daughter and four-year-old son since they were old enough to go to the dentist. I cannot speak highly enough about the level of professionalism, compassion, and kindness we received from this dentist today my son had an Abscess on his front tooth that had to be removed, they had to numb the tooth and pull it. That's after they had to have a cavity filled. I don't know if anybody else has children that are terrified of dentists but his doctor put on a local anesthetic to numb the gums then with whatever amazing needle like device they used, they proceeded to remove the tooth and my son did not cry or scream, and was not bothered in any way whatsoever. I've never witnessed anything like that in pediatric dentistry. These dentists have always been amazing since we've been going there, but I feel today was there Magnus opus they are perfect mix of artist, scientist, dentist, and Wizard and that is the only way I can explain it. If you have kids that are afraid of dentist bring them here from their standard cartoon videos on the ceiling to the well described, locked toy chest. They can only open once they've successful completed their procedure. I almost feel that there are as much psychologists as they are dentist. Bring your difficult kids here you will not regret it I promise. read more

I'm uncertain about whether my experience is the result of someone having an off day... or if like so many other environments as of late, finance dictates the experience. I've always experienced exceptional care and kindness in my experiences there after seeking a trauma informed dentist for my child. I have PTSD and have experienced ongoing hardship... seeing my child fearful in a dentist office is enough to trigger me which prompted me Eli seek and find this provider in the first place. Not long ago, I had temporarily lost my insurance due to a job change and had little recourse but to ensure the most rigid of dental routines at home till I could get back in the office as soon as I had insurance again. After missing some check ups, last week we had an awesome visit... My daughter's oral hygiene was complemented by the doctor and hygienist - both were surprised at the degree of high level maintenance we ensured without scheduled cleanings. A reapplication of sealant was recommended (which I'm an advocate for), and we set an appointment for next week. At the time I was told all would be covered by my insurance. Today, someone named Cindy was calling to let me know my dental coverage provider deemed sealants for a patient my daughter's age medically unnecessary and that there'd be an out of pocket expense that would be at a reduced cost of $300. Before deciding to pay hundreds out of pocket, I asked Cindy to please verify whether or not there is a medical need for this treatment before expensing funds that are needed for other basic necessities at the moment. Upon her return call she left a message asking me to call back instead of simply responding to the inquiry. I stopped my day to return the call only to have her begin to reiterate the preventative concern that was previously discussed. I confirmed my understanding of the previously relayed content and that my need was to understand if there was a current medical necessity that needed to be addressed... as that is unfortunately the reality of how I need to prioritize expenses at the moment. After expressing the concern, I was sternly and literally told "... well I'm going to have to write that down." . Somewhat taken aback, I said I'm not sure what that means and was told the annotation is to document my choosing not to follow to this recommendation... the tone with which it was said was not only unkind, but in my opinion conveyed an implication of negligent disregard on my part. I cannot fathom the purpose of such a comment. Based off the concern evoked by her response, I again indicated I want to ensure I have a clear understanding that we are all in agreement that upon evidence and evaluation that there are no cavities to be addressed... only to be told that if I "want it addressed as a cavity that can be done"... Baffled, I was honest and said I don't understand what that means either (mitigating increasing anxiety at this point)... I was then told that I could have my daughters teeth drilled as though there were cavities... have a filling done to reduce surface crevices and then sealed afterwards. I was quite shocked. My child has impeccable dental hygiene because she's fearful of even the sound of a dental drill and I took her there to ensure such a positive experience that she'd be motivated to exact good habits, thus eliminating any future need for the drills she fears. After being made uncomfortable by the terse exchange I declined further engagement. I still have a return visit in six months because I love the team that provides actual care and the Dr. has thus far been someone I trust... but this experience left me feeling unsure of how that will go and I'm concerned by being treated as though I'd done something wrong. As a single parent, in this economy, with a disability, no support and endless challenges to mitigate...dispensable income is non existent. The caller seemed very out of touch with this reality faced by so many and made me feel bad and borderline negligent in the manner in which she chose to address me and my honesty regarding my finances... I'm hoping it was just a bad day (which we all have)... but I could sure do without the negativity and non verbal indicators judgement that trauma survivors are hyper aware of in general but especially in the course of my work day. This persons communication style and demeanor are not reflective of what drew us to their care in first place and I'm hoping it's not pervasive in other areas of the business when we return. read more

Both of my girls are patients of OCPD and they are absolutely wondeful. Everyone from the front desk staff, Dental assistants, Hygienists and Dentists are wonderful! They are all so caring and always greet you with a smile. So thankful to have been recommended o them. read more

I habe been bringing my three boys to Dr. Olstein for 9 years. Dr. Olstein is very professional and the staffs at the office are amazing and friendly. I would definatelly recommend Orange County Pediatric Dentistry. J. Batista read more

Love coming here with the kids ! The staff is so professional and amazing with kids!!! They also make it fun and the waiting room is very entertaining so that's a huge plus!!!! They make sure my kids feel really comfortable once they're in the chair! I can't believe how great they are!!!! read more

I have been bringing my three children to Dr. Olstein since they were toddlers. Dr. Olstein is a great dentist and her office staff is always very welcoming. They provide a very reassuring environment for children who might be frightened by going to the dentist. Their new office is beautiful as well. I highly recommend Dr. Olstein for your pediatric dental needs. read more

Dr Dayna and her staff are AMAZING! They took the time to make sure my daughter (who was nervous), understood what was going to happen, and they made every accommodation to ease her fear. I highly recommend Dr Dayna and her staff! read more

I highly recommend this dentist office! My girls look forward to their appointment. The staff is warm and friendly and make sure that the children are comfortable. I really could t ask for anything more. read more

This is hands down the best dentist in all of Orange County. My son loves it here and I wish they took adults. They are so friendly and caring they take really great care of you while you are here and make the kids feel very comfortable. read more

I cannot say enough good things about our visit. It was my daughters first ever dental visit and I was terrified. The entire staff was so amazing, friendly, helpful and very good with my daughter. She was comfortable the entire visit and when we got home even asked to go back to the Dentist!! They gave great advice and were fast and amazing. Highly recommend! read more

No reason to go anywhere else!!! This office is CLEAN and the staff is wonderful. Dr. Olstein is great! Thank you for making the dentist experience a great one. Wish I would have found this office earlier!!!! read more

Walked in for my daughters 10:30am appointment and was amazed on how kid friendly the place was designed. Cartoons on TV, iPads on the wall, toys for kids the play with and books for reading but most important extremely friendly staff. read more

DON'T TAKE YOUR KIDS HERE. Great staff, TERRIBLE dentist! This dentist recommends the most expensive, risky procedures for young kids with small cavities. Be very careful. My kids like this place because it has toys, TV, and a prize system, but parents have to look at the dentist's actual experience. I don't see it. I see someone who wants to milk our insurance and use small kids in the process by recommending crowns and putting fear into parents of possible root canals (for a small cavity!). I went here because it's closer to home. Big mistake. Make the trip to a better dentist. read more

Absolutely the best pediatric dentist I've ever been to! I had a great dentist growing up and I wanted the same for my daughter. Unfortunately, her first dental experience at another dental practice was a bit traumatizing for her. The hygienist at this other practice tried to hold my daughter down and it scared her. I spent a year cross referencing recommendations for a new dentist. It always led to Orange County Pediatric Dentistry. And with good reason.Let me tell you! I lucked out when I found Dr. Dayna Olstein and her staff! My daughter was obviously scared the first time we went there. When we walked into the waiting area, there were TV's, books and neatly organized toys throughout the waiting area. The office is clean and modern. Everyone of the staff is pleasant and comforting. The hygienist took her time with my daughter, showing her tools and gadgets. She let my daughter touch the tools so they didn't seem so scary. They have a TV overhead for your kids to watch cartoons while they sit back in their chair complete with cool sunglasses and get the most gentle check up and cleaning you will ever find. Then Dr. Olstein came in and did her check up. She is so warm and friendly. You feel like you are bringing your child to a family member's practice. When they are finished, they award your child with a certificate for no cavities, stickers and a coin to be used in their prize (gumball like) machine. By the time we were leaving, my daughter was asking when we can come back. Now she is 4 and no longer fears her dental check ups. We have been using Orange County Pediatric Dentistry for 2 years and I couldn't ask for more from a dentist office. Thank you Dr. Dayna Olstein and your staff. All the extra effort shows and I so much appreciate the comfort you give my daughter in addition to the fantastic dental services. read more