6/29/2026 Stopped in with granddaughters on our way to hospital to see new baby brother. Pepsi was flat, no carbonation. Pizza had a funny taste and French dressing was different than most other Monicals near us. I will say that even though the pizza had a weird taste, it wasnt spoiled. It was also crispy, which is nice. Service was ok in that she brought the food but didn't return. We also ordered a turkey sub to go. We asked for it as we were trying to leave, but the cook said she put garlic salt on it and was going to make another sandwich. I was fine with taking it the way it was. She said the sandwich had sat on the counter for a few minutes so it wasn't as hot. I was ok with that. I then went to bathroom to come back 2-3 minutes later and the cook has been texting and still texting. I said please no just wrap the sandwich and let me pay. It's been sitting on counter cooling off even more if she was worried about the heat of it. I watched as she continued to text while wearing her gloves, finally she got to the sandwich and no touching the sandwich in the same gloves she was texting in. She make the comments about texting her boss because the ceiling was leaking and I do understand to communicate that to whomever, but take care of the customer. This was our first visit and also our last. read more

Ok, it took 15 minutes to our drinks and even longer for our mozzarella sticks. I gave the very young waitress the benefit of the doubt, being it was busy and she was running around. We finally got our appetizer. It tasted like it was quickly thrown on a air fryer. Dont bother getting it. We ordered our pizza and because my fiance doesn't like extra sauce, we asked for it to be on the side. Emma was our waitress and she said she doesn't know if she can do that. Like it was a quantum physics question, but, she may be new so whatever. We got the pizza and my extra sauce on the side was stone cold. Why would you serve pizza sauce cold with a warm pizza? So my fiancee asks her for a hot pizza sauce side. Emma comes back with a saucer of pizza sauce. People...it was just as cold. Needless to say, we will not be coming back. I only gave a $3 tip out of a $31.94 bill because part of me felt sorry for her. Why not more if I felt sorry for her? Because I felt like she didn't want to actually go and ask. Whatever...do not bother. And as for the pizza itself? Digorno frozen pizza is sooooo much better and cheaper. read more

Love this Monical's. Been coming here for 40 yrs. Yes the service is slow. Have u noticed no one wants to get a job anymore? Get your food to go or be patient. If u r in a rush go to mcDonald's. I love their sausage pizza. I love their ranch. I love the salad and French dressing. The staff is always so kind. read more

The gentleman at the counter upon entering was seemingly overwhelmed with the amount of orders and the noon rush. He was not polite and not very good at his job. Other customers entering were likewise confused and dismayed by his attitude. read more

I've always loved this place, but recently went In and they were super rude and charged $1.60 for a cup of sauce.... when you get them free eating in. Disappointed for a small down. read more

Great food. Great service. Eat there every chance I get. It's a family tradition. Why do they require 85 characters?

The service is awful. Everyone got their pizza, but I never did. Next time I'll just go to the Monical's in Paxton. I never had this problem there... Very sad! read more

Meatballs were frozen solid, and service was terrible. Never got asked for a to go box, second time here and both times food was not good at all. Just my opinion, would not waste money again especially for $40. Also a bottle of beer was $7 for a Budweiser. read more

I was hosting a group of farmers in Gibson City and we went by this location for lunch. The staff wears super nice and accommodating. The service was fast, the meal great and the waitress never let a glass get empty or a plate get in our way when finished. Will go here again next time in town. read more

There have definitely been some improvements since my initial review. I believe they did a staff overhaul on the manager side and things seem to be on the good side now. I'm still hesitant, but I'm happy I can order pizza from here and be happy with what comes out. Generally, the wait staff are attentive, though you'll always find your bad apple now and then. Pizzas are finally being cooked right and have plenty of sauce and cheese on them! Still pricey, but a nice splurge now and then. read more

This location is the most disappointing one out of all of the Monical's Pizza restaurants we have tried. The pizza rolls are always undercooked or not crispy. The pizza is also not the best tasting because they do not cook it enough and they don't prepare it with care. Lastly, the manager is extremely rude and always gives us an attitude whenever we order through the phone. Go the to the Manteno location for great service instead of this one. read more

One of or very favorite pizza places. We always get the family please with a conical delight pizza with extra black olives. read more

Monical's Pizza - a view of the kitchen - Pizza Near Me - Gibson City, Illinois

Not a fan, I liked them when I first moved down here, but then I found Casey's pizza and I won't be ordering Monicals anymore. The pizza is like cardboard and the staff is rude. Plus their prices are sky high for what you get. read more

The service in this Monicals is so awful. I gave this place three chances, and each time it was a bad experience. Each time I went, the place was slow.. Maybe 1-2 other tables other than me.. The servers never check up on you (so get a pitcher of you would enjoy having a refill). In order to get my check and a to-go box, I had to go up to the counter after waiting 15 minutes for her to check up on us to ask if we wanted our check. Many people I know would agree that this place is awful. read more

We love Monical's Pizza!! It is good every time we have it!! You can't go wrong with Monical's!!! Love Love Love!!! It's the Best Pizza in my book!!! read more

I know this place is wildly popular in Central Illinois, but frankly I don't get it. I used to order from them fairly often, but I got tired of it and now I don't patronize them at all. They do some things well. I like the comfortable and attractive interior of the restaurant. Their salad dressing is the best I've ever had (I love their Thousand Island.) Their Healthy Heart pizza is great...almost a vegan pizza with minimal cheese, spinach, red pepper and garlic. (A bit too much garlic..last time my daughter and I had it we still reeked the next day!) I used to love their ravioli, but they changed the recipe and it now comes with a bacon-alfredo sauce instead of marinara. Their chef salad was a disappointment last time, too. It used to come topped with red pepper, but now it's just the usual iceberg lettuce and cheese. Also, it seemed like every time I had something delivered, they screwed something up...they would forget the drink, or the breadsticks...always something. Prices are crazy too...last time we ordered the family pleaser it was almost $30.00 including the delivery fee. For a pizza and some pop and iceberg lettuce? Are you kidding me? But, I know I'm in the minority with my opinion about Monical's. So many people do love it and enjoy it, so I'm sure they won't miss my business. read more

Easily the worst Monical's Pizza anywhere. Orders are frequently wrong, pizzas generally undercooked, staff is RUDE & known for losing orders. They offer a lunch buffet on weekdays, but rarely keep it stocked with pizza. A general disappointment. If you're hungry for Monical's it's worth the drive to Paxton, Mahomet or Fairbury to avoid this one! read more