This was our 1st visit. We were greeted as we entered by the receptionist. The assistant weighed…read moreour dog and took us to a room. He was very kind and sociable. Dr Singh saw our dog and did his examination. We were impressed with his knowledge and diagnosis. We had a great experience and will definitely be using them again!

I decided to give Lake Forest Animal Hospital another chance, even though I honestly didn't have…read moreto. The last time I was there, the receptionist was extremely rude, and that experience alone left a bad taste in my mouth. On top of that, with their prices continuing to go up, we were already questioning whether it was even worth coming back. We seriously considered taking our business somewhere else. But I decided to give them the benefit of the doubt. I figured maybe the previous experience was just a bad day, and I was willing to walk through the door again and give them another chance. Unfortunately, it didn't take long for things to start going in the wrong direction again. I brought my dog in because I wanted to have his paws done. I was immediately told that they would need to put a muzzle on him. I asked why, because I had never been told that my dog had bitten anyone. They tried to tell me that he had bitten someone previously, which was news to me. Every time I had brought my dog there before, I had never been informed of anything like that. That is a pretty serious thing to claim about someone's dog, and if something like that had actually happened, I would expect the owner to be told immediately--not to find out later when they suddenly want to put a muzzle on the dog. What bothers me most is that I was willing to overlook the previous rude treatment and the increasing prices and give this business another opportunity. I didn't have to. I chose to. And once again, I walked away feeling like I had made the wrong decision. A business can charge whatever it wants, but when customers are paying increasingly high prices, the least they should be able to expect is respectful communication, professionalism, and transparency. After these experiences, I have a very difficult time recommending Lake Forest Animal Hospital. There are plenty of businesses that understand that their customers--and their pets--deserve to be treated with respect. Unfortunately, this has not been my experience here. We gave Lake Forest another chance. They gave us another reason not to come back.

They are the best!! Got us some in asap for dental work for our 7 year old dog. The entire team is…read more10/10! Taking all 6 of our pets here from now on!!

I've had to take one of my dogs - Zorro more than a few times to the vet in the last few months…read more This time knowing what was to come, he refused to get down from the car. This, in spite of treats from the vet office and some chicken nuggets. One of the staff came to help us and actually got into my vehicle to help gently nudge him out!! I can't thank them enough with how well they treat my doggos! Highly recommend Neighborhood vet care! Very glad we found them.

They're just about the money!…read more "Just tell us how much money you have!" Half the estimate was just to sedate our dog that wasn't moving at all. Nothing to help our poor kiddie, no blood work, 1 hour of used car sales man talk. Never again! There's a reason reviews stopped at this place.

We had to bring my son's beloved dog, Beau, to the vet on a Saturday evening. Being new to the…read morearea, we relied on reviews to find the right place -- and I'm so thankful my son chose McKinney Emergency Veterinary Clinic. From the moment we arrived, Dr. Taylor Williams and the entire team showed incredible kindness, compassion, and patience. Dr. Williams was gentle and sincere as she explained Beau's condition, and though we already knew the news wasn't good, she made a heartbreaking situation a little easier to bear. When it came time to say goodbye, she treated Beau with such love and tenderness, as if he were her own. It was an incredibly difficult evening for us, but the staff were phenomenal -- comforting, understanding, and supportive through every step. We are so grateful for their compassion and care during one of the hardest moments a pet owner can face.

Five years ago we moved to Celina and took our two 10-year-old dogs here. We live 25 minutes out in…read morethe country on back roads, and our dogs had bad hip issues and traveled poorly. The original vet was awesome, but he left. When one developed incontinence, we made an appointment. We were told to bring fecal and urine samples--resulting in two 60-ish people chasing a dog around with a pie pan. They took blood and promised results in 24 hours, but we had to wait 3 extra days while our dog messed up the house. The receptionist blocked us from getting updates because the vet was out until Monday, and no other vet is allowed to step in.The prescribed medicine made our dog stop eating, caused severe diarrhea, and triggered a full-on seizure. When we called, the receptionist gatekept again, demanding a new appointment and more samples. I stopped the medicine, and she immediately improved. At the clinic, the vet ignored everything but the seizure and wanted to run a battery of tests. When I said it was the medicine, she treated me like an idiot and claimed the drug didn't cause seizures. I looked it up online myself; seizures, collapse, and inability to walk are explicitly listed manufacturer side effects. The vet then brought up liver/kidney damage with other drugs and asked if we considered "Quality of Life." My wife was furious. To top it off, they never even asked for the fecal and urine samples they demanded. We just kept our dog outside. Later, our other dog (now both 14) had trouble walking. We called, went through the same rigid appointment/sample routine, and were given a list of drugs that could damage organs. We agreed to try Galliprant. The clinic charged us 43% more than Chewy's prices. When we asked the receptionist for a written prescription to fill online, we were blocked again and told the vet was unavailable and that they needed updated lab work. We dealt with this for six more months as their health declined. When we exhausted all options, we made the heartbreaking decision to put them down. The person my wife spoke with on the phone promised a gentle experience: they would sedate the dogs, let us say goodbye, and we could leave while they handled the rest and brought them to our truck. We made the appointment, had a party, and everyone said their goodbyes. The actual visit was a nightmare. The tech and the vet aggressively demanded a full history and wanted to know "what changed," forcing my wife to painfully rehash everything. I guess it was not our place to decide. After an argument, they finally agreed to proceed. Instead of the peaceful transition promised, they gave the first dog three shots on the floor, confirmed her heart stopped, slid her body out of the way, and did the second dog right in front of us. Then they just left us in the room with our two dogs' bodies. When they returned with bags, I told them we were leaving and would meet them at the truck.This was the most miserable, heartless experience ever. We are so glad we never have to go back.

I have been taking my dogs for both their annual visits and boarding for 3 years now and that will…read moreend immediately. Called to schedule boarding for July 5-15 and was told they are no longer taking Saturday drop offs. Not only that, but because the 4th of July is that Friday we would be required to make a $50 deposit and they would need to be boarded from the 3rd to the 15th requiring an extra 2 days of boarding (approx. $120 additional). Already having to drop off a day early knowing that they will be closed Sunday for drop-offs so this is absolutely ridiculous. I guess the dogs feed and let themselves out for 3 days while nobody is there at the facility.

One star goes for Nick. Zero compassion for pet owners as if we want our dog to suffer. when we're…read moretrying our best and learning as we go.

Super helpful with our dog who's 13 and terrified of vets. They scheduled us an appointment…read morequickly, came up with a treatment plan that didn't create additional anxiety for our dog and have been helpful with follow up. Would definitely recommend.

Great service and attention to all of our pets throughout the years. I highly recommend.read more

I have been bringing my dogs to Prosper Pet Clinic for years. I love Dr. Sargent & the staff! He…read moreanswers all of my questions & concerns. He's awesome! Thank you Dr. Sargent!

The team at VEG Frisco TX are absolutely fantastic. I am so grateful for everyone on the team that…read morehas helped me with my 3 dogs the last 4 days after they got into a bottle of Advil. My dog Rychu turned out to be the only one that ate anything and he needed supportive care and lots of re-tests. The staff here is so friendly, SO kind and the doctors answer every single question you have. They are very helpful with planning care and I truly felt like my babies were in the best hands possible. They sent me pictures of Rychu while he was receiving his overnight care and I really appreciated that a ton because I was so worried about him. He is doing much better enjoying his naps at home now. I cannot thank Dr. Nelson and the rest of the doctors and staff that all helped my Rychu enough. THANK YOU so much. You guys are all so amazing. :')

I'm so grateful for the expert care my dog Rona received at this animal ER. We came in during an…read moreextremely busy Labor Day weekend and the staff treated us with kindness, patience, and compassion. The doctor and nurse took the time to listen to me explain what was going on with my dog. After the exam they gave me some options. I chose to go with a prescribed ointment and an oral steroid to help her heal. I was skeptical at first....could this ointment really help this persistent infection? YES it dramatically improved her skin infection overnight. The doctor was absolutely correct (and I'm sorry I didn't get her name). I had previously taken my dog to her regular veterinarian but unfortunately the $$$ in treatment she received there didn't resolve the problem. My dog is actually HEALING now thanks to the caring staff here. Keep up the great work! Highly recommend.

I was able to get an appointment for the same day which was nice. The office was clean and quiet…read more The vet was nice and gave us plenty of time. She wrote out every test she thought we might need and circled the ones we could do that day. I never felt like they left me in the room for too long. They also had a calming diffuser on. They never man handled my dog. She answered all of my questions. Although we think differently about what the issue is with my dog, I know she just has to rule things out to be sure. And the diet change we do agree on has already helped. The front desk also double checked the total cost and corrected it and she helped me to my car. Compared to my other dogs previous vet at Twin Lakes: they left me with more questions or feeling like we weren't doing enough. That vet would leave the room before answering my questions and was very passive about the issues I was coming in for, offering no advice. The place was very outdated and wouldn't call back about questions. So you get what you pay for. Right now I'm happy with healthy paws.

I LOVE THIS PLACE! Came in today for my second visit and the entire staff was awesome! Shout out…read moreto Thadeus for being so kind and patient with my puppy!