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    Monarch Spring Meadows

    5.0 (2 reviews)
    Open Open 24 hours

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    4 years ago

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    7 years ago

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    Ask the Community - Monarch Spring Meadows

    Middlebrook Farms at Trumbull

    Middlebrook Farms at Trumbull

    2.3
    (3 reviews)
    4.2 mi

    I'm in the process of applying for Medicaid for my wife who was a resident at Middlebrook Farms and…read morehas recently passed away. The Connecticut Department of Social Services case worker has requested some financial records. I have left voicemails and sent an email to the Business Director with no response. Then I left voicemails with the Executive Director and no response. I requested similar info from another Benchmark facility with no issues. This is how Middlebrook Farms run their business???

    Middlebrook Farms has a cozy, exciting and inviting atmosphere…read more The building interior is colorful and bright. The high ceilings, large windows and cheerful staff really make for a positive environment. I toured this facility with my mother and we found an impressive monthly calendar full of fun & interesting daily events (both on-site and elsewhere via their bus). They have lots of common areas for group activities like baking, knitting, card games, socializing, etc. They also have a chapel, beauty parlor, game room, full size kitchen for large/group baking projects, private dining room, library, computer room and more. The resident rooms are nicely renovated with updated appliances and handicap-accessible bathroom amenities. There is also a full rehab facility (Ahlbin Center) located downstairs, including a water therapy pool. Great facility overall! (Too bad the only other reviewer "D.D." didn't seem to get past the parking lot... The parking lot was perfectly fine last week!)

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    Middlebrook Farms at Trumbull
    Middlebrook Farms at Trumbull
    Middlebrook Farms at Trumbull

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    Masonicare At Home

    Masonicare At Home

    1.9
    (15 reviews)
    23.8 mi

    We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

    I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

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    Special bonds!
    Special bonds!
    Our outstanding staff is honored with quarterly recognition.

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    Our outstanding staff is honored with quarterly recognition.

    Monarch Spring Meadows - memorycare - Updated August 2026

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