I was told that there was an apartment available for my mother for April and that some renovations…read morestill needed to be completed. I filled out the application and submitted the needed information and my mother was approved. As the week's progressed I kept asking for a move in date. Finally after 3 weeks, I said I needed a move in date and was told at that time that it would be mid June. I was extremely disappointed with how I was misinformed about an apartment that was not going to be ready. Had I been told that this apartment wouldn't be ready until June, I wouldn't have left work early on 2 separate occasions, spent time and effort on filling out a 30 plus page application and submitting countless bank statements. I also stopped looking for an apartment for my mother. What a waste of time. I would never recommend or do business with this establishment ever again.

My great-grandfather lived here for the last years of his life. I used to come visit him here when…read moreI was 6. Now, 30+ years later, I have many family members living here. I visit them between once and twice a week. I have seen many of the units in here, have eaten the food, met many of the people, rode in the elevators and can give a pretty good review of this place since I've seen other "old folks" homes. Most of the residents in Tower One are Jewish. Ever since HUD took over, the Jewish community within the towers is getting smaller with other groups moving in. While I'm sure it's a great place to live if you're Jewish like my family, I would feel like an outsider if I wasn't Jewish. Many of the units have been renovated. They look absolutely great and have been modernized. The older units are "old". They look like they are from the 70's. Either way, if you are living in Tower One, you have to get the meal plan which is six dinner meals per week except for Saturday because of the Sabbath. The food isn't half bad, but it is bland and people often complain about the food. There are several options. Over the past three years, I have noticed a significant decrease in the quality of the food in the dining hall. The food for breakfast and lunch is actually pretty good. (remember it is all kosher) The dinner is dairy free and the breakfast/lunch is meat free. The best part about living in Tower One / Tower East is the staff. From the administrators to the Security to the wait staff, they are all top notch. They know everyone's name in the entire building, so if you're not a regular or a resident, they will know instantly. If you live on certain floors, you need to purchase Utopia services which is like assisted living. There is a minimum charge, and extra hours can be purchased. The price to live here seems expensive, however when you break it down, it's actually not that bad. Units in Tower One which include the six meals run from $1300 for a studio to $2000 for a one bedroom. This is the total cost with everything included besides phone/cable.

The care of the nursing and aid staff were amazing BUT the administration, especially the social…read moreservices department, specifically one individual who shall remain nameless but she knows who she is failed my poor mom. The center released my mother who was recovering from hip surgery to her home where she has absolutely no care. They said they would assist in getting her on Medicaid and she would be in a " pending" status until she was approved which meant she would be allowed to stay until the application was complete and approval accepted. This would have allowed us to get someone into her apartment to care for her. Now she is literally left alone while I myself, her daughter, recovers from surgery and my brother tends to her, his family and his job. It's nearly impossible and we are afraid for the safety of our mother. If the administration would have listened to us and guided us sooner and better and not just say they handed my brother a packet ( but didn't) and hadn't been so condescending, I believe our mother would have been in a much better position by now. We are afraid.

The Grimes Center is just a block south of St Raphaels for short term rehab. Currently, free…read moreparking behind the building. My mother was just released after a 1 week stay. I was happy with the majority of the staff. There was one nurse in charge of meds that shouldn't have been. She couldn't answer any questions and had no personality. I don't like to single out 1 staff member but she continued to give my mom Miralax when she had diarrhea. Due to this bringing her home turned into a fiasco of her sobbing while "it" was pouring out of her. It's not a prescription, you can't check or make that decision on your own! How is someone like that in charge of dispensing medications?

I trust the smart staff of Maplewood, Orange. I feel confident that my family members are well…read moretaken care of in their final glory years.

Great place. I have my own apartment. Great area. Safe , nice r place to take walks. Take you…read moreshopping appointments. I rather eat in my apartment. Kitchen attentive. Privacy with my own apartment is nice. Price is very nice compared to their places like this in area.

I came here as a respite. My family hadn't known that the age group was the late 80s to 90s. Mostly…read moreresidents with walkers and "homebound". Frequent ambulance services due to the age of the population. The food service runs out of food presented on the menu. By dinner time the kitchen is sometimes out of the meal you wanted and the desserts are substituted by dinner. There are no special diets because all food is frozen. The soup comes from a famous chain but has high salt content. There are daily calendars posted for the day's events that are often canceled or moved to another day. The staff is wonderful, hard-working, and friendly. Atria does the best it can. Corporate needs to read these reviews and take action.

I went through the program. This was my first treatment so not a lot to be compared to. Had some…read moreissues with it but overall it was a really positive experience. Pros: Majority of staff is in recovery The phase model works really well 12 step oriented (i.e. AA is still a huge part of my life post-graduating) Most residential/living situations are really nice New haven is a nice little city to get sober in, and Turnbridge encourages clients to become a part of the community. I met some great people Learned how to have fun in recovery (lots of activities to take advantage of) Cons: Very expensive, for-profit organization (naturally raises some questions and skepticism among clients and new haven recovery community) Majority of staff is in recovery (in general, alcoholics and addicts are not the most organized and punctual of people) Lack of communication Clinical services are hit or miss (I had a few bad experiences, though there are also some amazing clinicians working there) As a 26 year old who has lived independently, I was there for recovery, not to learn how to be an adult. There are aspects of the program that felt a little juvenile and unnecessary to me, especially in phase II. If parents are paying (95% of the time this is the case), it often feels like case managers treat the parents as the clients and take away the client's autonomy... often hear things like "my parents have drank the turnbridge kool-aid and I'm stuck here" The biggest problem I had: I got some serious pushback when my family and I felt it was time for me to discharge. Possibly some ethical boundaries were crossed but ended up working out in the end and I graduated at 7.5 months with Turnbridge's support and blessing. I am very grateful to have had the opportunity to go through Turnbridge, and I can tell they did their best to meet me where I was at and be flexible with what my family and I were looking for. If you are ready to get sober, can afford it, and have the flexibility to take a year out of your life, this is a good place.

The lack of professionalism and expertise was stunning. I worried that we had been just given a…read moresales pitch to get our child in the door, and in retrospect, that's clear that's all they could offer us. They showed no capacity to understand reactive attachment disorder and instead did the thing that we have seen all too often from inexperienced therapists: a lot of pussyfooting around and making endless excuses for the child's bad behaviors, while assuming the parents were really to blame and treating us as adversaries instead of partners. They refused to believe anything they didn't directly observe themselves even though the child was not at home, in a classroom, unsupervised, or asked much of anything, so if course they weren't going to see how he would show up in other contexts, but even when we shared evidence of a series of poor choices he made right under their noses, they still pretended as though it were nothing. They were entirely incapable of holding him accountable or providing proper supervision to keep him from feeding his technology addiction, and they minimized everything he did, from breaking their rules to harassing teenage girls. They showed their ignorance when they allowed their own hero complexes to get the better of them, genuinely believing that because he seemed charming and cooperative, it was because they were doing such a good job (or that he had no issues in the first place), when, in fact, that's a basic, textbook symptom of RAD -- and, incidentally, of sociopaths, who would take them right in and practice deceiving them as though they were the greenest therapists in suburbia. When they started actively interfering in family connectedness, we pushed back hard, and rightfully so: it's the worst thing to do to a child with RAD and is more likely to exacerbate the problem than anything else. They clearly had no real concern for him, despite their feigned care, since they took him off most of his meds, promising a new neuropsychology evaluation, but they couldn't be bothered to get that done even though he'd been there a month. They were disorganized from the start, and we had to keep pushing for them to even follow through on their most basic promises. When we came for a visit, they decided, just hours beforehand, to kick him out and send him home instead, a day before the scheduled neuropsych eval, probably because they didn't want to have to acknowledge his case as a total and utter failure on their parts. They provided no transition planning at all. They provided our kid nothing more than an expensive vacation. He learned nothing beneficial at all. Don't waste your effort or hope or your child's time at this place.

My father was at Mary Wade for months and we had multiple incidents that put his health and life in…read morejeopardy. The overnight nurse staff belittled my father and disregarded his health on numerous occasions. I had to call the ambulance multiple times from which he was admitted and held for a period of times, and they were all because of things that were neglected from his health at Mary Wade. Molly, the social worker, is unhelpful and patronizing. She didn't return phone calls or let me know about important meetings that regarded my father and decisions in his care. This is particularly bad because if you can't rely on the social worker for help then you are on your own. They cut his diuretics which is very dangerous due to his heart failure and he ended up in the hospital. When the Yale doctor told me what Mary Wade wrote on the notes it said "patients urinates too much". The head of nursing was extremely rude, and when my father was hospitalized for the flu, she blamed the fact that he got it on himself. He fell multiple times and became in a weakened state. This facility is one of the worst my father has been in, it looks "nice" for a nursing home inside, but the staff is dangerous to the patients health. My father has been in more than one nursing home for rehab and we have never experienced the issues we did here anywhere else. Physical therapy is a joke here and barely worked with him. The head of physical therapy Beatrice is the biggest issue and they don't work with patients enough to help them get well. My father went to Hamden health care after Mary Wade for two weeks and was able to transfer and become mobile in just those two weeks he was there. He was at Mary Wade FOR MONTHS. Will be reporting to the board of health.

Terrible place. Outside and inside appearances are great. The care of the patients is way below…read morepar. You can go in and see the wheel chairs lined up in front of a tv with no aides, nurses or anyone watching them. The food is terrible and the people that need help in being fed are the last ones to eat while they watch other people. The aides are lazy, mean and demeaning both to the residents and their families.

I have had a great experience with Euro-American Homecare. The office staff is very responsive and…read morehelpful. The caregivers are all very well trained and professional. They offer paid training to all their caregivers in different languages. I would highly recommend Euo-American Homecare to anyone who needs care for their loved one. I give them a 10/10.

This company is incredibly good and responsible. They ensure that both caregivers and clients are…read morecomfortable before any service begins and also check in with them two weeks after the service starts to see how everything is going. They genuinely care about everyone's well-being. I would highly recommend Euro-American Homecare to anyone seeking homecare.