I was told that there was an apartment available for my mother for April and that some renovations…read morestill needed to be completed. I filled out the application and submitted the needed information and my mother was approved. As the week's progressed I kept asking for a move in date. Finally after 3 weeks, I said I needed a move in date and was told at that time that it would be mid June. I was extremely disappointed with how I was misinformed about an apartment that was not going to be ready. Had I been told that this apartment wouldn't be ready until June, I wouldn't have left work early on 2 separate occasions, spent time and effort on filling out a 30 plus page application and submitting countless bank statements. I also stopped looking for an apartment for my mother. What a waste of time. I would never recommend or do business with this establishment ever again.

My great-grandfather lived here for the last years of his life. I used to come visit him here when…read moreI was 6. Now, 30+ years later, I have many family members living here. I visit them between once and twice a week. I have seen many of the units in here, have eaten the food, met many of the people, rode in the elevators and can give a pretty good review of this place since I've seen other "old folks" homes. Most of the residents in Tower One are Jewish. Ever since HUD took over, the Jewish community within the towers is getting smaller with other groups moving in. While I'm sure it's a great place to live if you're Jewish like my family, I would feel like an outsider if I wasn't Jewish. Many of the units have been renovated. They look absolutely great and have been modernized. The older units are "old". They look like they are from the 70's. Either way, if you are living in Tower One, you have to get the meal plan which is six dinner meals per week except for Saturday because of the Sabbath. The food isn't half bad, but it is bland and people often complain about the food. There are several options. Over the past three years, I have noticed a significant decrease in the quality of the food in the dining hall. The food for breakfast and lunch is actually pretty good. (remember it is all kosher) The dinner is dairy free and the breakfast/lunch is meat free. The best part about living in Tower One / Tower East is the staff. From the administrators to the Security to the wait staff, they are all top notch. They know everyone's name in the entire building, so if you're not a regular or a resident, they will know instantly. If you live on certain floors, you need to purchase Utopia services which is like assisted living. There is a minimum charge, and extra hours can be purchased. The price to live here seems expensive, however when you break it down, it's actually not that bad. Units in Tower One which include the six meals run from $1300 for a studio to $2000 for a one bedroom. This is the total cost with everything included besides phone/cable.

The care of the nursing and aid staff were amazing BUT the administration, especially the social…read moreservices department, specifically one individual who shall remain nameless but she knows who she is failed my poor mom. The center released my mother who was recovering from hip surgery to her home where she has absolutely no care. They said they would assist in getting her on Medicaid and she would be in a " pending" status until she was approved which meant she would be allowed to stay until the application was complete and approval accepted. This would have allowed us to get someone into her apartment to care for her. Now she is literally left alone while I myself, her daughter, recovers from surgery and my brother tends to her, his family and his job. It's nearly impossible and we are afraid for the safety of our mother. If the administration would have listened to us and guided us sooner and better and not just say they handed my brother a packet ( but didn't) and hadn't been so condescending, I believe our mother would have been in a much better position by now. We are afraid.

The Grimes Center is just a block south of St Raphaels for short term rehab. Currently, free…read moreparking behind the building. My mother was just released after a 1 week stay. I was happy with the majority of the staff. There was one nurse in charge of meds that shouldn't have been. She couldn't answer any questions and had no personality. I don't like to single out 1 staff member but she continued to give my mom Miralax when she had diarrhea. Due to this bringing her home turned into a fiasco of her sobbing while "it" was pouring out of her. It's not a prescription, you can't check or make that decision on your own! How is someone like that in charge of dispensing medications?

I trust the smart staff of Maplewood, Orange. I feel confident that my family members are well…read moretaken care of in their final glory years.

I came here as a respite. My family hadn't known that the age group was the late 80s to 90s. Mostly…read moreresidents with walkers and "homebound". Frequent ambulance services due to the age of the population. The food service runs out of food presented on the menu. By dinner time the kitchen is sometimes out of the meal you wanted and the desserts are substituted by dinner. There are no special diets because all food is frozen. The soup comes from a famous chain but has high salt content. There are daily calendars posted for the day's events that are often canceled or moved to another day. The staff is wonderful, hard-working, and friendly. Atria does the best it can. Corporate needs to read these reviews and take action.

My in laws spent several years at Atria Larson Place. At first upon their entry, they had a…read morewonderful director and a great head nurse. The management changed and when the director left, most of the nurses and aids followed. The facility went downhill very quickly. I would not recommend Atria Larson as there are many other options in the area that provide wonderful care.

I cannot say enough wonderful things about our experience with **Turnbridge**\. Our family member…read morespent over 30 days in their care, and from start to finish the entire team was exceptional\. Every staff member we encountered was professional, knowledgeable, patient, and deeply compassionate\. It's clear this is more than a job to them--they truly care about the people and families they serve\. Turnbridge also understands that treatment is a journey for the **entire family**, not just the individual\. The support, communication, and education we received were incredible and will stay with us for life\. What could have been an incredibly difficult time instead became a period of growth, hope, and healing because of their team\. Knowing our loved one was in such caring hands brought us great comfort

Turnbridge has definitely helped Savannah I want to thank all the staff for helping Savannah she…read morehas a changed a lot I am so proud of the progress she has made Thank you Turnbridge for everything you have done for Savannah

Beautiful place with lovely personnel to help your loved one. A very happy reception area with a…read morepiano for music that pleases all the residents.

My father was at Mary Wade for months and we had multiple incidents that put his health and life in…read morejeopardy. The overnight nurse staff belittled my father and disregarded his health on numerous occasions. I had to call the ambulance multiple times from which he was admitted and held for a period of times, and they were all because of things that were neglected from his health at Mary Wade. Molly, the social worker, is unhelpful and patronizing. She didn't return phone calls or let me know about important meetings that regarded my father and decisions in his care. This is particularly bad because if you can't rely on the social worker for help then you are on your own. They cut his diuretics which is very dangerous due to his heart failure and he ended up in the hospital. When the Yale doctor told me what Mary Wade wrote on the notes it said "patients urinates too much". The head of nursing was extremely rude, and when my father was hospitalized for the flu, she blamed the fact that he got it on himself. He fell multiple times and became in a weakened state. This facility is one of the worst my father has been in, it looks "nice" for a nursing home inside, but the staff is dangerous to the patients health. My father has been in more than one nursing home for rehab and we have never experienced the issues we did here anywhere else. Physical therapy is a joke here and barely worked with him. The head of physical therapy Beatrice is the biggest issue and they don't work with patients enough to help them get well. My father went to Hamden health care after Mary Wade for two weeks and was able to transfer and become mobile in just those two weeks he was there. He was at Mary Wade FOR MONTHS. Will be reporting to the board of health.

We have been working with Euro-American for 3-years and have been very pleased with their…read morethoughtful, responsive, professional handling of our relationship, from the CEO level right on down.

I have only positive thoughts about EAHC as an employee of the company. I was impressed…read moreimmediately on first meeting the staff when I applied for a caregiver position. The administrative staff is very professional, and thorough in the hiring process , as well as warm and caring and supportive of clients and family members as well as the caregivers. I give this company top rating and feel very proud to be part of this winning team! Laurie D. Caregiver