My step mom has lived here for about seven years, and generally, Edgehill is fine…read more But I witnessed a very disturbing interaction with another resident. While at the gym today, a very infirmed man had trouble and was in pain to the point of nearly fainting. I asked if he needed help since he could barely stand even with a walker. I looked around the Ground floor for help, but there was no one. I recommended that he press his emergency pendent, which he did. No one came. After five minutes, still no one came. More time passed. Still no one. I decided to go upstairs to the main desk to say someone needed help in the gym. They said they were aware of the emergency call but could not locate him. I then went downstairs and noticed a woman had finally arrived. However, she was rude, and ignored his request for a wheelchair, and began for forcefully push him backwards on his walker. When he mentioned his frustration about not being found after pushing the pendent, she just responded, "I'm here now." I said she arrived only because of me notifying the front desk, and she again slightly angrily repeated her statement. I was appalled at her attitude, but more importantly, her ignoring his request for a wheelchair, which he clearly needed. I went upstairs to reflect what I witnessed and to complain. I was then introduced to a manager. I said that I would hate to have my 84 year old mother treated this way if she had an emergency.

I toured many facilities for independent living for my mom before happily choosing Edgehill. It's…read moretrue you do have to plop down some cash around 565,00 depending what apt you choose . The upside of that is better quality in both food and service and programs. The residents are upscale and hip . I actually leave with a smile on my face usually not the case when you visit other facilities. The brunches pre Covid are amazing with unlimited mimosas even though my 93 year old mom never has more than one. My mom loves it there and that's the most important thing. From Albert who's like a personal concierge eager to help to Gaye and all the people in nursing to Jessica and others in food service are amazing. Peace of mind that's she's well taken care of.

We moved our brother to the memory care unit of The Residence at Seleck's Wood's in August, 2024…read more Thus far, it has been a very good experience for all concerned. The onboarding process was very smooth and with assistance of the Selleck's Woods staff, the move-in was very easy. My brother's apartment is very clean and functional. The personal care team has been terrific with making my brother feel welcome and well cared for. Best of all, my brother is quite happy with his experience at The Residence at Selleck's Woods and that in itself is extremely important to our family.

I am a hospice volunteer and have visited patients at Brighton Gardens. The caregivers there are…read moreattentive and kind and the patients I see are always clean and dressed with their hair combed. The facility is well kept. Much nicer than other assisted living residences I have visited.

In mid summer my mother became extremely ill in her hometown of TR NJ and after a lengthy…read morehospitalization and rehab we were forced to make the difficult decision to relocate her up to CT near us. My mother had no input in the selection due to her illness and because we told the rehab facility we were not interested in leaving her in NJ they decided to discharge her with little notice to our family. Dylan was extremely accommodating and met my sister and I on a Sunday. He arranged for someone from Sunrise to observe and document her condition at the NJ rehab and jumped hoops to help us move her quickly. Yes, there are a few unfavorable reviews we saw on the web but we checked the DPH licensing web and checked on things like service or health violations as part of our decision to move mom to BG. They bent a rule and let us move her on a holiday weekend since we had to get her in sooner when the NJ facility gave us two days notice of a discharge date of Friday before labor day. As my mother has improved, she has come to consider this her home with new friends. The staff have been kind and considerate of her recovery and care. They give her choices in her wardrobe selection and activities since she is wheelchair bound at this point. She loves her meals and feels happy, much happier as time passes, AJ, the ED has answered each and every question that we come up with, is very responsive and the receptionists are so helpful. We decided at the 11th hour of closing up her house to bring up her kitty after the first month who is also elderly and the staff has been wonderful with Timmy. I hope in considering choosing BG you will visit and check all sources, talk to staff and tour the facility. You will see for yourself that many factors go into a big decision with what is best for your parent or family member. We have found all the staff to be courteous and considerate and right down to the Director of Facilities, who responds quickly to complaints if any. The fact that Mom is close to myself, my two other siblings and we can see she is happy is a bonus. That and the friends I have made with other resident's family members. For our family it is a win win all the way around. And, then....let me tell you all about Bear........

Very unprofessional place to work starting with Brianny the director of harbor and the traditional…read moreside, the nurse Marianne on the 3-11 shift is very rude to the other employees that work there she also talks about residents in the nurses office amongst others present referring to the residents as "nasty, and disgusting" if this is the kind of place you want your family to stay at do it at your own risk but do not recommend for anyone to have family stay here let alone to work here unless you want to deal with the unprofessionalism and disrespect from the staff and nurse.

We had heard great things about this place...but....I would NEVER recommend Meadow ridge/Ridge…read morecrest to anybody for rehabilitation. If a pretty place and good food is what you want then Meadow Ridge/Ridge Crest is for you. This is a fancy place with below average rehabilitation care. The activities and music performers are great and that was something that my mom enjoyed. However, There is Little to NO communication between Meadow ridge/ ridge crest and family. We requested meetings with the social worker, PT dept, nurses but most items we discussed weren't acted upon. We Requested phone calls when any issues happened or changes with medications, illness, etc. had come up. We did not get any calls except when they were sending her to the hospital. We would leave messages with concerns at the nurses station after numerous tries to speak to someone. We would not get a call back to answer our concerns. After our last call (which was never picked up at the nurses station so we had to leave a voicemail message) about a very serious concern we had noticed about my mom's health we did not get a call back. My mother ended up in the hospital a day later with a very serious infection that was almost fatal. The infection stemmed from another smaller one that could have been diagnosed and taken care of. We chose to send her to a different rehab after she left the hospital which wasn't any better. Care quality at the new place was average on a good day but that's another story. Is there any good care out there? And don't get me started about charging to hold a bed when the resident goes to the hospital. don't do it!!

Our company, Stardust Move Managers, has worked with The Waterstone at High Ridge from the first…read moreday of it's opening in 2022. We were there to move the first residents into this spectacular Senior Living Community. Working with the staff at Waterstone made our job a pleasure. Everyone form the marketing /sales group to the move in coordinator to the maintenance people allowed us to do our job and move and settle in the new residents as seamlessly as possible. A tough task for a new building. We continue to move in new residents and are always so happy to be working with this great community of professionals.. Patricia Gabal Owner Stardust Move Managers LLC Senior and Specialty move managers

Poor care quality. Far too many patients for the amount of caregivers in the memory unit. Staff is…read moreunpleasant and there is very little interaction between the staff and the residents. The leadership at Waterstone really leaves a lot to be desired. Consider sending your loved ones elsewhere for this price point.

My 89 yo father has been a resident at Ridgefield Station in the Memory Care Unit for approximately…read more9 months as of this writing. Of course, this is always a difficult decision for the family, but, Ridgefield Station has made this process and my father's transition as easy as possible. The staff provides excellent care and the perfect balance of allowing resident independence, while still providing proper oversight. All of the staff that deals with my father (and by extension, the family) has been very kind and caring. While there are many factors that go into making a decision of this magnitude, I would say that for the items Ridgefield Station controls, they do an outstanding execution of a tough job.

My mother has been at Ridgefield Station, Compass Memory Care for 2 years and it has been…read morewonderful!! The team is caring, competent, and go above and beyond in their kindness to this population. I "pop in" often, always seeing residents engaged in activities, or relaxing in front the of fireplace (electric, of course), or sitting together in the dining room. The Compass Care facility is bright, modern, beautifully furnished, and full of natural light. Unlike others I toured, there no dark hallways or corners with residents slumped on sofas and chairs with no supervision. I cannot imagine a better place for these very special loved ones. I am an extremely demanding person, especially when it come to family, aren't we all, and Ridgefield Station is tops in my book.

Absolutely the worst place on earth. The staff could care less about the residents. The Osborn kept…read moretelling me it was difficult parents - but the we moved them and never had a single complaint. The only thing they are "experts" in is neglect.

Huge campus with beautiful gardens, walking paths, wonderful coastal location. There are tons of…read morethings to do, including an indoor swimming pool, fitness classes, live music concerts, and more. The care we get as residents is exceptional, full nursing care, memory support, and home care. There are also flexible payment plans including 100% refundable entrance fee. Monthly costs cover daily needs like dining, room cleaning, local transportation, and 24/7 security.

The staff has been so good and kind. They always take the time out to address my concerns and they…read morehandle everything with a gentle hand. Good food. Clean environment. Beautiful garden on the lower level. Parking can be a problem sometimes. We are grateful to the staff for taking good care of my loved one and giving our family, peace of mind in safety. I absolutely recommend Maplewood at Darien.

so, nice location and rooms .. but totally understaffed and unprofessional.. food for residents is…read moreok but there seems to be cut backs since oneof the partners passed away and the food, kitchen manager Karen is awful, totally rude, confrontational and sets a negative environment in her presence, she is a big part MW but the most disliked.. For the $$$ the residents spend to live there I would expect much more. * more 'professional' CNA's (that need to do their job when needed rather than not responding to.call for help requests from residents) * more food as they seem to have cut back and often run out * Better kitchen Manager * more activities and choices for residents as they become bored *. Better Maintenance Manager .. lots of problems that need to be addressed and the Manager becomes frustrated and unhelpful and rude.