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Monarch Raw Pet Food

3.8 (22 reviews)
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Ask the Community - Monarch Raw Pet Food

Are these balanced blends with 80% meat, 10% bone 5% organ and 5% liver?

Yes our percentages are approximate minus the liver. Our organ meat is Heart. We don't use liver or kidney. A majority of carnivores will not eat liver or kidney because they are filters for toxens in the body.

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Review Highlights - Monarch Raw Pet Food

Their diet is spot on, healthy teeth and gums, it is everything that Ben says it is.

Mentioned in 3 reviews

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Veterinary Emergency Center - After taking Apoquel

Veterinary Emergency Center

(625 reviews)

Not only did we come here for our pup after he got attacked by a german Rottie, but today they were…read morekind enough to euthanize an injured opossum we found on our drive home. We normally rehab opossums ourselves but this little girl's injuries were wayy too significant for our pay-grade of care. She was bleeding out of her mouth... they gave us the Good Samaritan discount and euthanized her for free. After leaving a different place and being forced to pay $250 to try and help an injured opossum, we left disgruntled and frankly pissed off! We decided to call the place that took Max in for his injuries, and hoped that they would help us with this too, and they definitely came through! Lovely and caring staff! HIGHLY RECOMMEND for emergencies!

While spending a week in Big Bear, our very healthy dog suddenly had a medical emergency that…read morerequired us to rush him to a 24-hour emergency veterinary clinic. We drove down the mountain and brought him into the clinic. Upon arrival, the first receptionist was kind and professional while getting us registered. She took our information and informed us of the $185 emergency services fee, which we immediately agreed to. We were then instructed to sit in a designated dog waiting area. About 30 minutes later, a very kind young woman came out and took Buddy to the back. After another 30 minutes, we were called up to the counter and asked to provide a credit card with an advance authorization of $1,600 for services we "may need." My wife asked what the veterinarian believed the issue might be that would require such a large pre-authorization. The receptionist informed us that Buddy had not yet been seen or evaluated, and that this was simply their standard practice. Confused, my wife politely asked if we could wait to speak with the doctor (which we had already paid for) before authorizing additional charges. The receptionist's demeanor immediately changed. She became visibly irritated and said the pre-authorization was meant to "save time" with billing later. My wife, still calm and respectful, explained that we had more time than money. This seemed to aggravate her further, and she continued to push for the $1,600 charge. We again stated that we preferred to wait and speak with the doctor before making any financial decisions. At that point, she abruptly stood up and told us to follow her to a room. As soon as she stepped away from the front desk, she pulled out a walkie-talkie and loudly announced, "Room 7 is refusing to pay fees--Buddy's family is refusing to pay," loud enough for the entire lobby to hear. People began staring at us. It felt like an attempt to humiliate us for simply wanting to speak to a doctor first. We were then left in the room for about an hour. When she returned, she said she needed authorization to give Buddy pain medication since we were "not willing to pay for it." Of course, we said yes--if he was in pain, please give him the medication. She again used her radio to relay this information, then stepped into the hallway and loudly added, "We can comp the price of the pain medication since you couldn't afford it," making sure others could hear. This behavior was incredibly upsetting and unprofessional, especially during such a stressful time. We sat there feeling shocked and embarrassed for another hour, still without any update on Buddy's condition. Eventually, I went to the lobby to ask for an update while also checking in on our children, who were still back at the house in Big Bear. While waiting, I overheard another receptionist mention that the wait to see a veterinarian could be 7-8 hours. When the same receptionist was available, I politely asked if that timeframe was accurate. I began explaining our situation with our children, but she cut me off and asked, "Are you checking your dog out of care?" Surprised by her response, I tried again to ask my question, but she ignored it and repeated, "So you want to check out?" At that point, I had had enough of the rude and unprofessional treatment and said yes, please check us out. She immediately radioed, "Bring out Buddy--the family is checking out." My wife came out to the lobby, and I explained what had happened. Upset, she requested a refund since our dog had never been seen by a doctor. She even offered that they could deduct the cost of the pain medication. At that point, we were told that they had not actually administered the medication--despite the earlier display suggesting otherwise. A technician eventually brought Buddy out, and we left. Over the years, we have visited many veterinary clinics, and we have never been treated so poorly. This individual showed a complete lack of empathy, professionalism, maturity, and basic human decency. She should not be in a customer service role, especially one that involves caring for pet owners during some of the most vulnerable moments of their lives. Afterward, I read other reviews and recognized similar experiences described by others--I could even picture the same employee. I regret not reading those beforehand. Having worked in public service for over 28 years, I can honestly say this was one of the worst customer service experiences I have ever encountered. It is clear from other reviews that management is likely aware of these issues but has failed to address them. While the facility appears professional on the surface, it operates with a "dollars over compassion" mentality. We returned home and cared for our dog through the night until a local veterinary clinic opened. There, he was finally seen and diagnosed with a spinal cord injury that had progressed beyond recovery. He passed away, and our family was devastated.

Monarch Raw Pet Food - petservices - Updated May 2026

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