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    Veterinary Emergency Center

    2.9 (625 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Center

    Emergency pet hospital

    Pet physical or wellness exam

    Pet vaccinations

    Veterinary Emergency Center Photos

    Recommended Reviews - Veterinary Emergency Center

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    Reviews With Photos

    Juno after treatment. No more swollen face. Back to her happy, silly self!!
    Hayley A.

    My new fur baby Juno had to go here, she had an allergic reaction to one of her vaccines. I was a mess! Crying as we walked in. Every single person I saw was so beyond friendly. I cannot thank everyone there enough. The vet even called us a couple days later to check on how Juno was doing. I am so deeply touched by the kindness this staff showed. You all are amazing people. I can never thank you guys enough! Juno also sends her love!

    This office is very expensive. Their liets. Told me my 5 week old pup was gonna die. More and more money. The said she had broken ribs and a punctured lung. I brought my pup home and is playing eating and does not hurt to the touch. They are selfish. I think somebody the the first nurse I saw. Wanted to keep her. They lie. Terrible. My uncle is a big animal vet. And there was nothing wrong with Tubby my puppy. Worst place ever. Do not go there ever. Use the human society Amy Valentine. Not even a 1. They are terrible. 1 star.

    Dee T.

    Today my family had to say goodbye to our baby, June and our hearts are completely broken. This was the hardest day of our lives but we will forever be grateful to the incredible team at the Veterinary Emergency Center of Redlands for the compassion, patience and kindness they showed our family. They treated June with so much gentleness and dignity and never once rushed us. They explained everything with care and gave us the time we needed to hold her and say goodbye properly. They helped her pass peacefully, and that meant everything to us. We are especially thankful for the beautiful memorial gifts they gave us, a small bottle with June's hair for my son to keep forever and a box with her paw print and nose print. Those gifts mean more to our family than words can explain and brought us comfort in the middle of unbearable pain. Thank you for taking such loving care of our sweet girl and for supporting our family when we were at our lowest. We will always be grateful

    Before
    Valerie M.

    My dog had a portion of her ear bit off by another dog. When we arrived I was pleasantly surprised at the cleanliness and the layout of the waiting room. Despite them being very busy, our wait was not too long. I noticed there were lots of rooms. Dogs and cats were separated. The vet (I don't remember her name). was very thorough in explaining what my dog needs. Which was surgery, repair and stitches. They told us it would take 3.5 hours. It was shorter than that. They did a wonderful job on repairing the ear. We were pleased with the service and the veterinarian.

    My mom's 2yr old puppy.

    We visited several clinics and spoke with multiple others by phone. Most told us our dog would need to be euthanized, and one recommended a very costly treatment they felt would only be temporary. After hours of trying to get help, we came here late in the day. They took us in, created a clear treatment plan, and provided medication other clinics said was unavailable. The staff was attentive, patient, and compassionate throughout the visit. We appreciate the care and professionalism shown during a very difficult time.

    Hudson (left. Puppy treated) Brooklyn (right) her mom
    Monique C.

    I had a great experience. The staff was so welcoming and the vets are so honest with options. This is my 3rd visit and worth the drive from riverside. My puppy is feeling much better

    Storefront
    William C.

    Closest Emergency Vet to Coachella Valley. Cat hadn't eaten for a few days. We drove out on a Sunday morning and waited hours to have him looked at. They had a list of tests they wanted to do, but at that point we wanted to turn it all over to our Regular Vet on Monday. Guess I'm burying the lede here. This place is top notch. They were friendly, professional and, ultimately, very reassuring. Glad to know they are there if we need them.

    Before and after Rattler bite to the snout.

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    Emergency Pet H.

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    4 months ago

    Lack of communication caused a beautiful dog's death. It was unnecessary and very sad. I do not recommend this hospital.

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    Page 1 of 16

    Ask the Community - Veterinary Emergency Center

    How much is the office visit?

    $160 to start

    Is there a fee schedule? Basic charge to be seen?

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    Review Highlights - Veterinary Emergency Center

    Had to bring my dog in, they were so sweet, compassionate and professional durning a very difficult time.

    Mentioned in 16 reviews

    Read more highlights

    Redlands Animal Hospital - New comfort room and patio

    Redlands Animal Hospital

    (150 reviews)

    We took our 2 Mainecoon cats to this hospital, initially we were on the fence about the vet who did…read morethe wellness check on our kitties. We had legitimate reservations about one vacination and engaged in a long but productive conversation with the vet about it. As well as other things such as HCM and testing. After our conversation we agreed to the vaccination and allowed them to give it to our 1 year old girl. I then made an appointment for the 30th to spay our girl. Fast foward 5 days and I contact them about SOAP notes from the visit so we could submit them to the insurance company. The things this vet noted were absolutely insane. She stated we refused vaccination. UNTRUE. We allowed them to give it. the second vaccination we agreed to when our kitty was to be spayed. She also noted that she was 4 out 5 unpredictable and tried to bite her. What do you think happens when you try and peel a cats mouth back to look at thier gums? That wasn't a bite. I watched the whole thing and it was far from. Also was she unpredictable when the tech fed her a handful of treats? We took in to this office 2 incredibly healthy Cats. Our girl with minor gingivitis. Thats it. They offered us a $350 a year plan for dental cleanings as dental would likley be considered a pre-existing condition. I told the vet I think that would be ok, but that I would like to talk to my wife about it and wait for insurance to confirm or deny coverage for dental before we did anything. We come to find that the vet claims that we denied the dental treatment plan in the SOAP notes. Just to be clear, this is just a couple of things that stood out to us that the vet had notated. In every instance of the notes this vet made my wife and I look like horrible owners, like we were going to neglect our two new beautiful babies, and that the concerns we had about vaccination was flat out refusal, when in fact we had agreed and allowed them to vaccinate. Furthermore, the way the notes read was as if she was activley trying to get our kitties denied insurance coverage. Remember, One is 1 year 4 months old and the other is 12 weeks. The real kicker came when I contacted the office for the SOAP notes and they stated they needed to see her HCM screening results. I dont have those results. But I could find on the breeders website where she claimed that she was screened and negative. Along with multiple other screenings that the breeder had done to ensure she was breeding only high quality cats. The next day the office contacts us by email stating that the vet is refusing to spay our girl until HCM screening is done and fowarded to her office. Message recieved. Appointments cancelled. Appointments made at our usual clinic (farther from home). AND NEVER. AND I MEAN NEVER! AGAIN WILL WE GO TO THIS HOSPITAL. My wife and I want nothing but the abosolute best for our babies. We spent the money at a reputable breeder to buy high quality amazing cats. We want the best for them. We love them so so much. NEVER AGAIN WILL REDLANDS ANIMAL HOSPITAL SEE OUR CATS. And we will most certainly spread the word far and wide about this clinic not being acceptable to bring your beloved babies.

    Dr. Devore has been seeing my two dogs and their litter of 9 puppies and has been our favorite vet…read morewe've ever had. She is patient, knowledgeable and loving with our animals and also patient and kind with my kids. The vet techs and reception staff as well are amazing and professional. They all take their time with us and answer all our questions.

    Animal Emergency Clinic - Dog in waiting. 0530 Broly visit to the Emergency room. Never good. :(

    Animal Emergency Clinic

    (509 reviews)

    We've had many cats over the decades and they always go South on weekends, never fails. Our vet…read morerecommended this hospital and once again he was right on the money. We had to put our beLOVEd cat to sleep yesterday. Since it was an emergency hospital, we couldn't just show up at the appointment time but wait about 90 minutes, which was hard but I understand other pets had emergency situations. The all female staff (?) were kind, calm, and wonderful. This team must enjoy working together. The process was polished and caring, and Dr. Crossin made us feel like she's known us and our little boy for years. I miss him so much already and I'm happy this place was here for us. ************************ I'm surprised at how low the Yelp rating is here. My best guess is that when people love an animal and have to spend big bucks on emergency surgeries and such, the frustration bleeds thru to reviews. In life or death scenarios, our emotions run high and sometimes expect too much from people who can only do so much? Nothing about our experience here indicated haphazard or inconsiderate care, for what that's worth.

    I am writing this to share my recent experience, which was a mix of helpful medical care and deeply…read moreconcerning professional conduct by a staff member named Naomi. On the early morning of May 7th, I brought my dog in for labored breathing. After X-rays, the vet determined he had an asthma attack caused by allergies and that his lungs were inflamed. They administered an injection to calm his breathing and sent us home with steroids. However, by 4:00 AM on May 8th, his breathing was still strained, so we returned. He received another injection and a prescription for Albuterol. Unfortunately, the pharmacy process became a nightmare. A local CVS could not fill the script due to technical errors in the way it was written. I then placed an order through Chewy.com on the morning of May 8th. By May 10th, Chewy confirmed they were still waiting for the clinic's approval. When I called the clinic to follow up, I had the misfortune of speaking with Naomi. I explained that my dog had been struggling to breathe for two days and asked why the approval was being delayed. She was incredibly rude and insensitive. When I expressed my desperation to get my dog his medication, she told me that if he couldn't breathe, I should simply "take him to a different clinic." When I told her I was going to bring him back to AEC, she said they were no longer accepting patients today. When I asked to speak to someone else besides her, she placed me on hold for 25 minutes. When I tried to call back three times from my own phone, the calls were sent immediately to hold. Suspecting I was being screened, I called from a friend's phone, Naomi answered immediately. When I asked why I was being sent straight to hold, she stated she would leave me there until she had "new information." I was so shocked with her condescending tone. I even asked if she was hearing the way she was speaking to me, she replied, "Yes, I am," and put me back on hold. After being left back on hold for several minutes, I hung up and called back. Bella answered the phone. She was the complete opposite of Naomi. Bella went out of her way to help me. I told her I no longer wanted to wait for the approval for Chewy to fill the order and was going to see if I could fill the prescription at Walmart. Bella called around to different Walmart locations to confirm they had the Albuterol in stock. Thanks to Bella, I finally have the medication. While I appreciate the medical diagnosis and Bella's help, Naomi's lack of compassion was unacceptable. No pet owner in distress should be treated with such hostility, especially when the delay involves watching their beloved pet suffering. If you bring your pet here, please be cautious of Naomi's involvement in your care. I have seen other reviews talk about an emergency vet in Redlands. I was not aware there was one. I can't imagine returning to this clinic now after the treatment I received from Naomi.

    Animal Medical Center of Redlands - Welcome to Animal Medical Center of Redlands

    Animal Medical Center of Redlands

    (211 reviews)

    Professional techs and vets. Warm hospitality. Transparency. No surprises. Updates when dog is in…read moresurgery. Been here for about five years. Andy is THE greatest joy. I love his energy. I would def recommend this place. They treat your dog like a human and not a number.

    My experience here was unfortunately mediocre overall…read more First off, I was never sent a confirmation for my cat's initial exam appointment or her spay surgery. After leaving messages and not receiving a call back, I had to call the clinic myself both times just to confirm that the appointments even existed, despite being told the receptionist would call to confirm. Every time I have called, I can hear people in the back ground chit chatting (which is fine) but If I have left voicemails why is no one calling back with the free time they have? The initial exam itself went well and the facility is nice; However, after the exam I was met by the nurse, doctor and another staff member to review a very large estimate. I work in sales, and the situation felt more like a closing technique and a bit unprofessional. I was quoted an extremely high price for my cat's spay and told certain tests and vaccines were required beforehand, which in my experience as a cat owner is not always necessary. I ended up removing several optional items to make the cost manageable. A week later, when I dropped my cat off for surgery, a different doctor (who was not particularly friendly) again presented the higher quote. He also gave me different information about what was required. At that point I felt pressured and simply paid the full amount because my cat needed to be spayed as soon as possible and I had to get going to work. Scheduling was also difficult. I initially tried to book the surgery on my day off (Monday), but was told they do not perform spays on Mondays (even though my exam appointment was on a Monday and I was asked at that time if I wanted to do the surgery that day). They also never asked if my cat had been fasting beforehand on that Monday or the actual day of her spay. A bit concerning right...? Due to my work schedule, it is very difficult for me to leave work during normal business hours. I was able to get there almost on time for pickup, but would have arrived about six minutes after closing because I was coming from an hour away. I was told they could not wait six minutes and could not take payment over the phone to expedite pickup. However, when my boyfriend called shortly after, they allowed the payment to be taken over the phone. Additionally, my invoice stated my cat would be sent home with a recovery onesie , which was never provided. I also brought both a cone and a donut collar for her recovery. She came home wearing the cone, but the donut collar I sent with her was missing (my boyfriend picked her up so I did not notice this until I got home from work hours later). I did call about this and they said they would hold the donut for me to pick up, but I still don't understand why they would keep it. I received a voicemail back about the onesie and was told my account would be credited, then another person called right after saying the onesie was an estimate not charged. So why was it on my final bill? There is clearly communication issues here. I have also called with a couple follow up questions and never received a call back. Overall, the experience felt disorganized and inconsistent. I wanted to give a new veterinary clinic a chance, but unfortunately I will not be returning and would not recommend this clinic based on my experience. You will receive better service at the humane society and save yourself a ton of money. As a business owner myself, I understand businesses need to make a profit, but at least provide a good experience. I would also encourage the owner to respond to reviews more professionally, as the responses on Yelp come across as unprofessional. I will say, the younger man who works at the front desk & first nurse I had who checked me in and took mine and my cats photo were very friendly. Thank you for taking care of my pets spay but I am disappointed, this place has a lot of potential that is going to waste.

    Loma Linda Animal Hospital - Paul after his visit with Dr Sig

    Loma Linda Animal Hospital

    (971 reviews)

    I had to bring my dog Isla in after she was attacked, and I'm so grateful for the care we received…read more From the moment we arrived, the staff was incredibly kind, patient, and understanding during a really stressful situation. The vet took the time to thoroughly examine Isla, explain everything clearly, and make sure she was comfortable. You can tell they truly care about the animals and their owners. Thanks to their treatment and guidance, Isla is recovering so well, and I feel much more at ease. I really appreciate the compassion and professionalism from the entire team. Highly recommend. Thank you to Dr. Farg and his Vet tech Team.

    I brought my 11-year-old 62 lb pit mix to Dr. Farag after her tail tip was bleeding. She was…read moreotherwise in fairly good health and had no respiratory or other symptoms--this was the only issue we were seeing besides the bleeding. We discussed amputation as a way to prevent this from happening again. She stayed overnight on Wednesday, March 25. The next morning they took X-rays of her tail and chest and ran bloodwork. Later that day, Dr. Farag called to say they saw nodules in her chest and that it could possibly be metastasis/tumor or a fungal infection. Because of those findings, he recommended we not proceed with the tail surgery and that we see a specialist. He did say her bloodwork looked fairly okay for her age and that she seemed healthy overall. However, when I picked her up Thursday night and brought her home, she was extremely lethargic. I called immediately and spoke with the front desk about her being unusually low-energy. I was told she received a sedative and that more than a normal amount was given to keep her calm and prevent her from wagging her tail. They said if she still seemed that way the next day, I should bring her back, but otherwise to monitor her over the next few days. On Monday morning, March 30 (about four days after being there), I woke up at 3:30 a.m. to my dog struggling to breathe and unable to hold her head up. Within 10 minutes, she died. It was extremely sudden, and it didn't make sense to me given that she had never shown breathing issues prior to this. The next day I called, but Dr. Farag wasn't available. They told me he would call me back; I never received a call. About a week later, I called again from the original number and explained what happened. The front desk seemed honestly confused by how sudden it was. The following day Dr. Farag called me back. I was not satisfied with how defensive he was or how dismissive he became. I asked whether there was any explanation for how she died so suddenly and whether the sedative could have played a role, especially since I had been told more than the normal amount was given. He immediately said the information I was given was wrong, and then he started reading off doses while telling me to look them up online so that I could see the proper dose was given. He also added in there that it wasn't his practice and that it wasn't his fault or responsibility if the front desk gave me incorrect information amount the dose given. He also ended the call by saying she wasn't a healthy patient, which directly contradicted what he'd told me initially. I understand they found abnormalities in her chest on the X-ray. But for her to die within four days, after being active and otherwise fine beforehand, did not sit right with me. I wasn't calling to accuse anyone--I wanted answers, clarity, and compassion. I also want to note that I'm truly grateful for the vet techs and the front desk staff. They were helpful and empathetic throughout the process. My complaint is specifically with the doctor's responses--his defensiveness and lack of empathy--when I was simply trying to understand what happened. In the end, between wrapping her tail, X-rays, bloodwork, and the radiologist review, I spent around $1,300. It feels unbearable to say, but I feel like I spent $1,300 and went through all of that just for my dog to die shortly after. No it's not about the money if I could've spent thousands more just to keep her here I would have, but I feel I was given false hope when being told that she was fairly healthy, especially since I can see with my own eyes that she was a healthy and active dog. I know you can't predict certain things, but none of it makes sense, considering she never displayed any signs of her being unhealthy. If you bring your senior dog--or any dog--to this clinic, please be cautious. I just wish I had been given more clarity and kindness when I needed answers most. Also, since Dr. Farag was so quick to explain this wasn't his practice, and that misinformation given to me about his patient (my dog) has nothing to do with him, for whoever does own this practice, I would reconsider who you choose to assist with your business.

    Veterinary Emergency Center - vet - Updated May 2026

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