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    Monarch Massage

    5.0 (1 review)
    Closed 9:00 am - 12:30 pm, 2:30 PM - 5:00 PM

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    Services - Monarch Massage

    Holistic animal care

    Massage

    Therapeutic massage

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    4 months ago

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    Integrative Veterinary Services of Southeast Michigan

    Integrative Veterinary Services of Southeast Michigan

    (3 reviews)

    FIVE STARS! Always a cynic, I was hesitant to spend the money on acupuncture for my 13 yr old…read moredachshund, Loki, who has chronic back issues, however, as his condition continued to get deteroriate and traditional medicines were not helping, my husband and I decided to give Dr. Matt's practice a try. We couldn't be happier and are now complete believers! Since his acupuncture, Loki has a new lease on life! Dr. Matt is caring, thorough and goes to the extra trouble to explain everything in as much detail as you desire....I asked lots of questions, and all of them were answered. He is very knowledgeable on Eastern medicine and recommended some additional herbal therapies. The needles never seemed to cause Loki any pain and the sessions lasted less than an hour. We had a total of 5 initial treatments, and will do quarterly tuneups going forward. We saw drastic improvements after just 2 sessions. Loki is now pain free and as nimble as a dog 1/2 his age. Steroids never did that for him! I highly recommend giving this practice a try to anyone experiencing chronic issues with their pet.

    Dr Matt & his staff are the most compassionate, professional people I've dealt with in a long time…read more I wanted alternative medicine for our 10 year old Lab with lung cancer; the supplements & treatments IVS provided kept our boy comfortable & active until the very end! I'm so happy I didn't choose the traditional chemo/radiation/surgery route that another vet offered. It took a little time to get an appointment at first but that just goes to show how many patients are seeking holistic vet services! I truly cannot say enough good about IVS!!! And they kept in communication with our regular vet with every visit.

    Animal Kingdom

    Animal Kingdom

    (86 reviews)

    Awful customer service $75 for a missed appointment is a…read moreripoff Never going back Stay away from these scalpers

    Incredibly disappointed with what was previously a fantastic veterinary practice. I have been a…read moreclient at Animal Kingdom for years now with multiple pets being patients here. The clinic has a new office administrator/manager who has chosen to enact new policies which I find untenable as a longtime client. Beyond that, Dudley's clear contempt for the clients who direct their business toward Animal Kingdom is beyond astonishing. The clinic now requires prepayment of a deposit before they will even schedule an appointment with a vet or even for just a nail trim. Contrary to the verbiage on their website, this policy now applies to ALL Animal Kingdom clients... or so I was told by the office manager, Dudley. I would completely understand this treatment if I had previously no-showed to an appointment or if I had ever failed to pay in full for services rendered at the time of the appointment. But as someone who has been a loyal customer for years, who has never once missed an appointment or not paid a bill in full, I find this new policy incredibly insulting. When I expressed my disappointment in being treated this way, I was told "only our deadbeat customers seem to have a problem with the deposit." The word deadbeat was literally directed at me by the incredibly rude clinic manager, Dudley. The clinic also now refuses to electronically verify prescriptions for Chewy in an attempt to force customers to use their overpriced pharmacy. They previously did this and their vets quite literally encouraged us to get the prescriptions elsewhere because of how expensive the in house pharmacy is. Apparently Dudley has decided to end this service and now you must mail a physical prescription to Chewy because Animal Kingdom staff won't take the time to verify a prescription. Chewy customer service has stated that I am not the first customer to run into this issue with Animal Kingdom. They also now refuse to renew my cat's flea and tick preventative unless I bring him in for a full wellness exam. My cat has taken the same flea/tick medication his entire life with zero issues, and I have never once been denied a refill prior to this new office manager implementing his new policies. If my cat was symptomatic or had any issues I would gladly take him in for an exam. I will not subject him to needless stress just to renew a medication that he has taken without issue for years. Again, this was never an issue in the past. It's a sudden new issue. Dudley claims this is a legal requirement, but also refuses to cite the MCL statute supposedly related to his claim that my cat had to be seen in person for a prescription refill. These policies strike me as being nothing more than a poorly veiled attempt at profiteering and increasing revenue. During a phone conversation with the office manager, Dudley, he repeatedly over-talked me and was incredibly condescending. He also threatened that he would contact my employer to falsely tell them that I was being verbally abusive to veterinary office staff (I work as a sales manager in the pet industry consulting with vets and pet store owners on a daily basis). I find this incredibly funny, as I recorded my interaction with him and did not raise my voice, swear, or do anything remotely insulting to the office manager or any of the clinic staff. When I asked when the clinic owner, Dr. Vicky D. Marsh, would be available to discuss my concerns about the new policies and his behavior/threats, the office administrator stated "I think this conversation is over" and refused to give me a time I could reach Dr. Marsh. As such I've reached out to Dr. Marsh through social media (Facebook) and used my industry contacts to track down her cell phone number in an effort to inform her of her employee's conduct. So far I've received no response. I'm really hoping Dr. Marsh has better customer service skills than her staff and will do the right thing as a business owner and reach out to discuss this situation. It's just absurd to have to resort to contacting a business owner through Facebook because an employee refuses to simply state when would be a good time to call and speak to the clinic's owner. Animal Kingdom has been a well respected veterinary clinic in the Saline and Ann Arbor area for years. It really is a tragic shame to see their previously stellar customer service take a rapid nose dive, only due to what seems to be a newly hired, power-tripping admin worker. As someone whose entire job and livelihood revolves around relationship building and providing quality customer service, I can't help but just shake my head at the way some people behave when dealing with their clients. The office manager truly needs a crash course in how to have a discourse with the clinic's clientele. I've already requested my pets' electronic medical records and will be looking for a new vet who doesn't employ admin staff who believe it is acceptable to treat their longtime clients like fraudsters.

    Reiki Euphoria

    Reiki Euphoria

    (2 reviews)

    Downtown Birmingham

    I had an amazing experience here ! They have so many healing modalities . I've seen all of the…read moreReiki masters that work here and they are all amazing . Lauren the owner really cares about her business and her clients . She was like that with me, and the other clients I saw her with. They are also very responsive . All 3 Reiki masters have access to the business phone app on their phones so someone will always call or text you back very quickly ! I can't wait to continue my healing

    I've gone here a few times over the past year. While not all bad, certainly things that could be…read moreimproved. Just a few things I've seen that are not quite rite. 1). The office phone is connected to the owners phone. You will get call backs from the staff with random numbers. Might want to be a bit more professional and get an office phone. 2). Your appointment will most likely change more than once if you see the owner. My appointment was changed due to "babysitting issues" but I saw her coming out of the sauna (no kids) wt the same time as my original appointment. Rochester is a small town. 3). During multiple appointments, the owner was scrolling through Facebook and texting during my session. She thought she was being sneaky but wasn't. Great support staff. Very kind and friendly. I won't reveal my identity because the defensive and crappy remarks that were made on the last bad review tell me you can't take any criticism. Learn some humility, you might get farther along. People are trying to help. Listen.

    Monarch Massage - massage_therapy - Updated May 2026

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