This was my first time at this salon. It was the best pedicure I've ever had. She took her time and…read moreshe was very thorough. My nails look and feel great. I was well due for a pedicure; she worked a miracle! The location is convenient; I will definitely be back!

This is a small, local, Asian-owned business. I came here about last week (8/2/25) and I saw that…read moreone of the ladies there had the prettiest set. I asked to get the exact same style done for my nails. She was fluent in English and really helpful! These are called blush nails and I used powder #10 and a pink blush color #142 named Vanity Pink. I loved how it came out. Highly recommend! It was about $85 with tip. I definitely think I will come back to get this style again. It is so pretty!!

Amy always does a fantastic job--cant believe these are my very own nails ! She is quick and…read moreprofessional, friendly and efficient! I highly recommend her at Ann's nails

So the name changed from Ann's nails to Kawaii nails & spa. I had asked them about the name change…read moreand they said they are still the same people just new name. The last time I was in here was YEARS AGO!! They did a full remodel on the inside and it is so nice! I got a pedicure and so did my daughter and we both enjoyed it very much. I actually enjoyed this place so much that I got a gift certificate for my mom to come by and try it out when she can. I will be coming back to this location because of the quality of the work, cleanliness of the establishment and great customer service.

This nail shop isn't bad. It's okay. I had a nice adult beverage. They were very pleasant and even…read moretold me to come back within a week if I had any issues, and they will take care of it. Only thing was I got really sick and couldn't come back within the 7days when my polish started to peel. I'm not sure I'll go back. I need to think on this one because I really like my nail tech, but I'm concerned about the quality of the products they use.

The nails were on point! We walked in and got an appointment fast. They were super friendly and…read moretalkative!

Good quick service - they have a really great atmosphere and want you to relax and enjoy your…read morevisit. I need to work with them on design - my last salon had a great free hand designer (she moved and broke my heart).

Had a really great experience here and will definitely be back…read more Had a mani and a pedi. I did the aloe pedi and was surprised when they brought out actual aloe! Right from the leaf to my feet. It was lovely and relaxing. My husband came with me and did the mani pedi for men that they have -- he also really enjoyed it. We didn't have an appointment but went on a Friday early evening so we're pleasantly surprised there was no wait.

Very pretty salon, and I absolutely love the atmosphere! Everyone is always so friendly and…read morewelcoming from the moment I walk in. The young lady who did my nails was incredibly kind, took her time, and paid close attention to every detail. The service was truly 10/10. I've been here several times now, and I figured it was finally time to leave a review. I'll definitely keep coming back and highly recommend this salon!

So sweet and attentive as soon as I walked in, got my toes done with, I believe her name was Hana &…read moreI loved my toes and pedicure was great. Definitely plan on going again!

We came in on Saturday close to closing time and unfortunately weren't able to get service. We came…read moreback on Sunday, and they got us in quickly. My daughter got a full set, my son got a pedicure, and I got both a pedicure and a full set. The staff was very friendly and welcoming. The owner even took a few minutes to speak with me and addressed what happened the previous day. After talking with them, I understood that it was unreasonable for us to expect service so close to closing time. I really appreciated them taking the time to explain the situation and making us feel valued. Overall, we had a great experience and will definitely be back!

I returned to discuss the issue with my nails. They have a policy that does not give refunds but…read morethey did redo my nails. Pam did an excellent job and I'm very pleased with her work. She was so lovely and kind and very helpful. I highly recommend her! I appreciate that they did correct the problem. I was asked to promise to remove the negative review by the manager. I declined and said if the work is better I'd revise it, and I did. I've met the owner at their other shop which is my regular salon and she's absolutely fantastic, perhaps I went on an off day. This salon was recommended to my daughter and myself by our regular salon which is temporarily closed for renovations. The salon itself is really lovely and elegant. The staff was also very nice. We both got pedicures, mine wasn't very good, the massage part is my favorite and it's why I chose the $48 coconut pedicure. There was no massage, just lightly gliding her hands on my feet. It was disappointing. We were both charged $10 extra to remove existing gel polish, even though we both were already paying for pedicures. Then, my nails. They wanted to charge me $5 more to shorten them. I said no thank you. They also charged my daughter an extra $10 to take off her gel polish on her hands even though she was getting gel. So already that's $30 extra for basic services that we don't get charged for at other salons. Now on to my nails which if I could give no stars I would. My natural nails are long and I love them. The very next day after getting them done 2 have broken off. I was doing my dishes and wiping my counters so nothing out of the ordinary. Not even 24 hours later! I'm so upset and angry about how much we were charged and now I have to go and get them redone. This salon was about 30 minutes away and had it not been a recommendation we would never had tried it out. I do not recommend this salon. They over charge, charge extra for things that should be included in the service, and the work was awful. It makes no sense, $5 to trim your nail while you're already getting them done? $10 extra to remove polish even though you're getting them done? And I think he said they charge $20 extra for gel or shellac on your toes. To clarify, yes we were informed about the additional charges but as we had already started our pedicures we just said okay but that still doesn't make it right. I saw the owners comment, I've had long nails for over 10 years now and this has never happened before. So it's not the length, it's the poor quality of the work done.

I have been coming to the nail salon for years. I just so happen to go last week while owner/Tommy…read morewho usually does my nails is on vacation so I had services provided from a lady who sits at the front nail station to the left. I asked for an almond shape full set of nails. She did what I asked her to do, but the shaping of the nails needed more shaping, and the acrylic was laid down very thick. When she was finished, I mentioned to her that I did not like the way the nails came out that they needed to be thinned out and re-shaped. It looked as if I needed a fill before I left. She told me that if I wanted for it to look new then I need to pay additional for that. I told her that I had to leave and would not pay anything extra. She told me if I did not like my nails to come back on Tuesday because they were closed on Monday and she would fix it. I didn't make it out until Thursday, but before I went to the salon, I called and spoke with her and she told me to come in at a certain time and that she would fix it. Once I got there, she looked at my hands and she said everything was fine and that if I wanted any additional services I would have to pay for them. She recommended that I would get a fill, and if I wanted them to be thinned out, they would charge me to take them off and charge me for a brand new set to be placed back on. I find it ridiculous and sad that a long time customer has to go look for another nail salon because she did not want to fix what she had done. Unfortunately, I have acrylic all on the sides of my nail onto the skin and she still would not fix that. The shape is not the same for all nails and they are not even. She was very quick to try to get me to sit down and offer services to me but at full price. I understand this is a business, and everyone wants to make money, but the service you provide does matter. If the customer is not happy with the services you provided, then the nail tech should fix the work that was done. She was quick to argue with me, but still wanted me to sit down and get services done at full price. It's really sad because I am a loyal customer and have been going there for so many years, but to pay as much as they're charging and not be satisfied or not even mediocre happy for that matter is totally not worth it. There are a ton of nail salons all down Culebra where anyone can just move on as I have done now. If you do go to the nail salon, I would suggest you use Tommy or the other male gentleman and if neither one of them are available, don't settle for anyone else.

I am never going back here! I usually always get my eyebrows done by the tall man here but a…read moredifferent lady did them this time. After I had to go back and ask why she took my WHOLE TAIL off my eyebrow and not say ANYTHING!! She then proceeds to say she didn't put wax there! Ridiculous!! This used to be my go to spot since it's down the street from my house, but the lady couldn't even say sorry or admit taking it off!!

Love this salon, Thomas was great! He did my nails exactly as I wanted them, it wasn't too long,…read moreonly took an hour. The service was amazing and I'd highly recommend this place!!

I had t been in a while then came recently and service has gone down. Not very personable. Nobody…read moresays but Les Ethan 10 words the entire time were there. It wasn't busy there but I guess still not enough employees cause it seemed like me and my daughter were neglected for a bit. A bit more attention to detail would have been nice. And I guess next time I'll ask for a beverage cause I wasn't offered one.