As a first-time single mom, I contacted Rebecca to receive supportive and effective lactation…read moreconsulting. Unfortunately, my experience fell significantly short of expectations, prompting me to remove my initial positive review. It seemed adequate the first day as she seemed to be a nice person, also relentlessly asking me to leave it, and I had no experience or opportunity to compare it to anything. But in a few days that followed, as advised, practices started leading to the worsening of my milk supply and led me to seek immediate help, which led to a change in my opinion. Despite Rebecca's apparent expertise, the session failed to address crucial issues, such as my son's latching difficulties and my inadequate milk supply. Even though Rebecca advertises such services as checking tongue ties and assistance with the latch, she is an entirely hands-off consultant, which, if I had known ahead of time, I would've not booked her. Rebeca sat on the chair most of the appointment and left promptly at the 1.5-hour mark, citing that I hadn't had more questions. At the time, I did not because I didn't know what I needed to ask. Addressing my pump usage alone would have taken over 30 min, but Rebecca doesn't offer such a review unless you explicitly tell her it's needed. Notably, Rebecca's advice against pumping & burping and her passive approach to the session contributed to a near loss in my milk supply. It exacerbated my son's digestive discomfort due to incorrect shallow feeding positions and lack of burping guidance. The lack of practical assistance, particularly with latch correction and pump usage (Rebecca did not offer to review my pumping practices, check if I was using the pump correctly, or measure my nipple, all that despite me telling her that I was using flanges three sizes bigger than what I'm supposed to), forced me to seek another lactation consultant, whose hands-on and proactive approach starkly contrasted Rebecca's. After the visit, Rebecca has shared many links with me to help me learn some information on my own. Many of those links weren't working, and those that did left me wondering where I would find the time to read and watch them when I have a tiny human requiring my 24/7 attention. Her advice to watch movies in the morning and try to get some rest/sleep also seemed a little out of place for a mom with a newborn child. For $450, the services rendered were inadequate and detrimental, leading to stress and additional expenses needed to rectify the issues caused. This experience has not only been financially burdensome but also emotionally taxing, highlighting a pressing need for Rebecca to reevaluate her service delivery and pricing model. I share this feedback not from personal dissatisfaction alone but to caution future clients about the potential disparity between expectations and the reality of the services provided. Requesting a refund, unfortunately, did not lead to a response or negotiations. Despite the quite apparent issues, Rebecca believes that her services were adequate and was unwilling to negotiate. I hope for acknowledgment of these concerns and adjustments in practice to prevent future clients from enduring a similar experience. Just be aware that with the way Rebecca's visits are structured, you need to proactively advocate for yourself and ask her questions, because she won't touch upon topics you personally don't find challenging. Meanwhile, the other LC I hired has an in-depth protocol where she is entirely hands-on and goes over every detail of your nursing journey without you even realizing how many details you are missing. To future customers, I can recommend never to rush to review services you can't compare to anything, and take the time to see if the provided services do lead to long-term positive outcomes. Also, don't pay cash. Otherwise, you risk never getting any reimbursement, even if the services you'll receive won't be what you've expected.

Rebecca is hands down amazing! I reached out to her when my son was three weeks old after…read moredeveloping a painful blister from breastfeeding. Rebecca responded immediately and came to us the very next day. She noticed right away that his latch was shallow and taught me tips and techniques for helping him get a better latch, along with muscle exercises to loosen his lips. She also showed me more comfortable feeding positions than the ones I was using (with her very own doll and stuffed toy breast, which I thought was cute). She also weighed my baby before and after feeding and helped me figure out the correct size flange to use for pumping. The very next day she provided us an email with her observations and a detailed care plan. Rebecca is delightful, informed, patient and kind. She listens attentively and provides detailed and technical information. I emailed her with some follow up questions and her response rate was incredibly fast. You can tell that she is passionate about this line of work and genuinely cares about her clients. I can't recommend her highly enough.

I met Stephanie in July when I had my first baby at Lenox Hill Hospital. After multiple lactation…read moreconsultants came into my room in the hospital I was feeling very frustrated because I was not understanding what they were trying to explain to me. Breast-feeding is one of the most difficult parts of having a baby for first-time moms. Something that should be so natural and easy- is not at all! Luckily for me Stephanie came into my room and I actually cried after I met her because no other lactation consultant's at the hospital were able to make me feel at ease or more comfortable than she did. She came over to my apartment multiple times the weeks following my birth and each session we had breast-feeding got easier and easier. She was patient kind and extremely knowledgeable about every aspect. She also was a labor and delivery nurse for years so I was always able to ask her all of my first time mom questions about the baby which was also an added bonus. I really valued and treasured the time that we spent together. She was always available to text or email and that was also very important to me. If you plan to breast-feed please line up Stephanie for when you come home from the hospital!

I have known Stephanie for years so after i had my baby she came to visit. I, myself am a labor and…read moredelivery nurse and was sure i didn't need any help. Wow and OMG did she help me. Most importantly she helped me with my low back pain from incorrect positioning. Her knowledge is impressive and she stays up to date on the latest research which is so helpful. Her advice is based in current research. She has even answered questions about introducing food and things like using Tylenol before age 2. There are many breastfeeding experts- but Stephanie is different in every good way. I highly recommend her and trust her with my most important and precious Baby Frank!

Dana is incredible!!! After a painful and stressful day due to complicated nursing issues and…read moredoctor visits, Dana completely saved the day!! She is so skilled, knowledgeable, and helpful!! She made me feel really comfortable right away, and was so thoughtful and easy to talk to. My husband and baby were so at ease too! Dana was amazingly organized and resourceful, and provided such useful and insightful feedback and hands-on support. I could not have had a better experience, and I am so grateful we found her! Life saver!!! So thrilled and relieved to be nursing again so smoothly, and would not be here without Dana! I can't thank her enough.

I cannot emphasize what a crucial part of my pregnancy and daughter's birth Stephanie was for us…read more Stephanie provided the exact support we needed; from the moment we hired her to the days leading up to my labor to the birth of our daughter to the days after and everything in between. Any question, request, guidance needed - Stephanie was there. She made us feel no shame in asking the smallest questions. She was clear about when something was evidence-based vs her intuition/experience. She never pushed us to do anything and was always supportive of decisions we made. It was important to me and my husband to have a natural birth, which was my main motivation to hire a doula. Truly could not have delivered this baby without Stephanie (I mean, I would have, of course - but likely after much more pain and decisions I would later regret). She was with us on the phone (my husband, mostly) as soon as my water broke and she was with us in person by the time contractions got heavy to get us through the later stages of labor and the pushing/delivery process. Stephanie worked so in sync with the midwife and nurse on my delivery team - it took a village! In addition to Stephanie supporting me, she was also an amazing guide and support to my husband - equipping him with reading materials before delivery and coaching him on best ways to support me throughout labor and delivery. In the days after our baby was born, we talked to Stephanie every day. She visited us to make sure baby was latching properly, showed me some other tips and tricks for feeding, and has continued to provide us with guidance on feeding and pumping and all feeding things! When I become pregnant with baby #2, Stephanie will be among the first to know - could not imagine doing a totally natural birth again without her!

Hiring Stephanie as our doula was one of the best decisions we made while preparing for the birth…read moreof our first child. When my partner and I started looking into childbirth education, we quickly realized how much we didn't know and how overwhelming it could be to research everything on our own. From our very first meeting with Stephanie, it was clear how knowledgeable she is. She focuses heavily on evidence-based information, which was exactly how we wanted to approach decisions around birth. I became interested in attempting an unmedicated birth, although I was only about 60% confident I could actually do it. Stephanie never doubted me. From that point on, all of our preparation and meetings were geared toward helping me achieve that goal. She was always quick to respond to texts and emails and provided detailed, thoughtful information whenever we had questions. Stephanie also did an incredible job coaching my partner ahead of time so he knew how to support me during labor. In our prep meetings, she walked him through different techniques and ways he could help when things became intense. Because of that preparation, he was able to really play an active role during labor. Even during labor itself, Stephanie continued guiding him on how to support me in ways that were actually helpful in the moment. When things were very intense, she would gently coach him on what to do, whether that was how to help with breathing, positioning, or encouragement. If he wasn't sure whether something he was doing was helping, she gave him feedback and reassurance so he could keep supporting me confidently. That support for both of us made a huge difference. When my labor started, I was able to text Stephanie updates and questions and she was always quick to respond and help ease my worries. At one point she had another client in labor (which we knew was a possibility), but her backup doula came to my house and provided wonderful support until we went to the hospital. Stephanie met us there and immediately helped me focus on breathing and staying calm. The moment I'll always remember most was during the pushing phase. I was exhausted having been awake for nearly 36 hours, but Stephanie's coaching and encouragement made such a difference. Her reminders to breathe for the baby and "blow out the birthday candles for the baby," along with her steady counting and encouragement, helped me push through and ultimately deliver my baby the way I had hoped. One unexpected benefit of working with Stephanie is that she is also a lactation consultant. She helped us prepare for breastfeeding, explained how pumping works, and helped us troubleshoot breastfeeding our baby a few days after coming home. I didn't expect that level of support, but it ended up being incredibly helpful. Stephanie is incredibly knowledgeable and very honest. She gives you the information and may offer a recommendation, but she never pressures you if you decide differently. She's straightforward, fact-driven, and clearly very dedicated to her clients. Working with her truly showed me how valuable doulas can be. Stephanie was wonderful to work with, and I would not want to have another child without her by my side.

Opal is one of the most experienced and knowledgeable IBCLCs in our area! We often confer on…read morepatients and everything she says is always on point and accurate. She is very sweet, patient and empathetic with her clients. I know this because I have gone on in Home visits along with her. She is well respected and highly regarded in the medical community and I cant recommend her enough!

I would not recommend Ms. Horvat's services. She did not help with latching which is absolutely key…read moreto breastfeeding, especially for new moms. She insisted the baby had tongue tie, which is statistically very rare and not supported by the pediatrician (remember she is not a doctor). She is the reason I have decided to stop breastfeeding in frustration of the pain it has been causing me. The session with her was not only a waste of money and time but also emotionally draining because she did not help fix the underlying problem which was proper latching and positioning. Please do yourselves a favor and find another LC.

Xiuting 是一位非常优秀、非常专业的通乳师。她上门帮助通奶时特别有耐心，整个过程细致又温和，连我的月嫂都夸她非常耐心，待的时间也比其他通乳师更久。…read more在服务结束后，如果我有任何问题发信息给她，她都会非常耐心地回复，帮我解决了很多焦虑和困扰。 另外，Xiuting 中英文都非常流利，即使你只会说中文，也可以完全放心地找她。 Xiuting is an excellent and highly professional lactation consultant. When she came to my home to help with milk flow, she was incredibly patient, gentle, and thorough. Even my postpartum nanny praised her patience and mentioned that she stayed much longer than other lactation consultants. After the visit, whenever I had questions and messaged her, she always responded patiently and thoughtfully, which helped ease a lot of my anxiety. In addition, Xiuting is fluent in both English and Chinese, so even if you only speak Chinese, you can feel completely comfortable working with her.

My wife and I scheduled an relatively urgent appointment with Xiuting for a specific time. Once the…read moreappointment window came, we texted her to ask where she was, only for her to ask to reschedule due to a last minute issue. Not only did this cause us added stress but this issue could have been completely avoided with advance communication. I personally had taken half a day off work to attend this session only for it to be cancelled post-appointment. Really unprofessional and I would not recommend.

Tara is one of the most knowledgeable, genuine and comforting people I have had the pleasure to…read moremeet during my early journey of motherhood. I was the first of my immediate family and friend network to breastfeed and I had no idea what I was doing. Tara helped counsel me in a 1:1 and group setting through both of my breastfeeding experiences. She helped me through a lip and tongue tie with my son and several rounds of mastitis with my daughter. She is always communicative and gives sound advice to ensure each of her patients are well cared for. I am so grateful to Tara for helping me have such successful breastfeeding experiences. I highly recommend her practice.

I reached out to Tara just days after having my daughter, after our pediatrician told us we had to…read moresupplement because she was not gaining weight. I was incredibly heartbroken. Enter Tara, she was so accommodating, and was able to fit us in just days later. She was so warm and supportive. I was so grateful for her support and instructions which did lead to me producing milk just days after. A few weeks after that, I reached out to her again because I had additional questions and wanted to know if I was on the right path. Again, she scheduled us right away and was so helpful. I was so happy and felt so supported with her around. She truly made me feel comfortable and like I could do this. Thanks to Tara, I was able to exclusively breastfeed my daughter and still am months later. I'm so grateful for her help and would recommend her to anyone. She is truly a blessing.

Catherine saved me! My daughter was in the NICU when she was first born and received formula…read morefeedings, but I really wanted to breastfeed. She gave me options and helped me forward. Catherine intuitively knew what I needed.

When Catherine came to our home to help me and my family after the hospital, it was as if the…read moreclouds parted and heavenly disco music blared from the universe. She was knowledgable, funny, and kind. When it comes to breastfeeding - which is one of the hardest things that I ever did - I felt as though no one really talks about it. The clogged ducts, problems with latching, PAIN, exhaustion, mastitis, being tethered to your baby for what seems like forever, cluster feeding, low milk production, pumping, and on and on!!!! Tack on the guilt and shame you can feel when nothing seems to be going right, and you have yourself a recipe for a heaping dose of PPD. I was LOST and felt ALONE. Catherine not only knew what to do, she was an unconditional supporter of everything I needed and wanted to do throughout the process. No judgement. Not pushy. She always knew exactly what to say to steer my thought process into a productive and positive place (AND make me laugh). I cannot recommend her enough and I'm not sure what I would have done if she didn't come into our lives. I was able to make the best decisions about my breastfeeding journey for me and my baby BECAUSE of her. If you feel like any of the above, just know that there is help, and her name is Catherine :) Thank you, Catherine. Me and my little dude are forever grateful. Xo