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    Hawkins Lactation Service

    4.7 (14 reviews)
    Closed 7:00 am - 7:00 pm

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    Review Highlights - Hawkins Lactation Service

    Xiuting is always available via text for questions and was so helpful via both in-person and video visits.

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    Bergen Doula - Our Bergen Doula baby 3

    Bergen Doula

    5.0(45 reviews)
    6.4 mi

    I cannot emphasize what a crucial part of my pregnancy and daughter's birth Stephanie was for us…read more Stephanie provided the exact support we needed; from the moment we hired her to the days leading up to my labor to the birth of our daughter to the days after and everything in between. Any question, request, guidance needed - Stephanie was there. She made us feel no shame in asking the smallest questions. She was clear about when something was evidence-based vs her intuition/experience. She never pushed us to do anything and was always supportive of decisions we made. It was important to me and my husband to have a natural birth, which was my main motivation to hire a doula. Truly could not have delivered this baby without Stephanie (I mean, I would have, of course - but likely after much more pain and decisions I would later regret). She was with us on the phone (my husband, mostly) as soon as my water broke and she was with us in person by the time contractions got heavy to get us through the later stages of labor and the pushing/delivery process. Stephanie worked so in sync with the midwife and nurse on my delivery team - it took a village! In addition to Stephanie supporting me, she was also an amazing guide and support to my husband - equipping him with reading materials before delivery and coaching him on best ways to support me throughout labor and delivery. In the days after our baby was born, we talked to Stephanie every day. She visited us to make sure baby was latching properly, showed me some other tips and tricks for feeding, and has continued to provide us with guidance on feeding and pumping and all feeding things! When I become pregnant with baby #2, Stephanie will be among the first to know - could not imagine doing a totally natural birth again without her!

    Hiring Stephanie as our doula was one of the best decisions we made while preparing for the birth…read moreof our first child. When my partner and I started looking into childbirth education, we quickly realized how much we didn't know and how overwhelming it could be to research everything on our own. From our very first meeting with Stephanie, it was clear how knowledgeable she is. She focuses heavily on evidence-based information, which was exactly how we wanted to approach decisions around birth. I became interested in attempting an unmedicated birth, although I was only about 60% confident I could actually do it. Stephanie never doubted me. From that point on, all of our preparation and meetings were geared toward helping me achieve that goal. She was always quick to respond to texts and emails and provided detailed, thoughtful information whenever we had questions. Stephanie also did an incredible job coaching my partner ahead of time so he knew how to support me during labor. In our prep meetings, she walked him through different techniques and ways he could help when things became intense. Because of that preparation, he was able to really play an active role during labor. Even during labor itself, Stephanie continued guiding him on how to support me in ways that were actually helpful in the moment. When things were very intense, she would gently coach him on what to do, whether that was how to help with breathing, positioning, or encouragement. If he wasn't sure whether something he was doing was helping, she gave him feedback and reassurance so he could keep supporting me confidently. That support for both of us made a huge difference. When my labor started, I was able to text Stephanie updates and questions and she was always quick to respond and help ease my worries. At one point she had another client in labor (which we knew was a possibility), but her backup doula came to my house and provided wonderful support until we went to the hospital. Stephanie met us there and immediately helped me focus on breathing and staying calm. The moment I'll always remember most was during the pushing phase. I was exhausted having been awake for nearly 36 hours, but Stephanie's coaching and encouragement made such a difference. Her reminders to breathe for the baby and "blow out the birthday candles for the baby," along with her steady counting and encouragement, helped me push through and ultimately deliver my baby the way I had hoped. One unexpected benefit of working with Stephanie is that she is also a lactation consultant. She helped us prepare for breastfeeding, explained how pumping works, and helped us troubleshoot breastfeeding our baby a few days after coming home. I didn't expect that level of support, but it ended up being incredibly helpful. Stephanie is incredibly knowledgeable and very honest. She gives you the information and may offer a recommendation, but she never pressures you if you decide differently. She's straightforward, fact-driven, and clearly very dedicated to her clients. Working with her truly showed me how valuable doulas can be. Stephanie was wonderful to work with, and I would not want to have another child without her by my side.

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    Bergen Doula - The worlds GREATEST doula!

    The worlds GREATEST doula!

    Bergen Doula
    Bergen Doula - Bergen Doula Babies of 2017!

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    Bergen Doula Babies of 2017!

    Boober - In home visit anytime you need us. Photo credit: Tom Poole

    Boober

    4.8(44 reviews)
    15.3 miSouth Slope

    I love Boober! So happy my pediatrician recommended it to me! Just a genius service!…read more Julie was absolutely amazing!!! I would recommend her to anyone who needs lactation support. She was super professional and very personable! I learned so much in 2 hours and now am successfully pumping on my own within hours of her leaving. I would definitely work with her again!

    If I could leave a 0-star review I would. I applied to be a birth doula with this service. I…read morereceived repeated requests to fill out the same video interviews. I should have stopped the process then but alas I persisted in hope this would work out. Then I I have to go through repeated rescheduled onboarding interviews with Jada because she kept having "schedule conflicts" and no respect for my time. When we met it was awkward and the discussion mostly focused on other doulas who don't want to meet with their client until they are way into active labor and then Boober worries about refunds. I do not operate in a way that would entail these risks happening. I spent a lot of time on the application and intake process for boober yet I continued to get leads for potential clients way outside of my geographic area of service. I got clients that were not serious about hiring a doula or I was one of many doulas who would meet with clients. I responded to some potential leads and sometimes wasn't followed up with, other times was matched with clients along with several other doulas or I was sent redundant messages about client requirements which I had already met. As a newer doula (with about a year of experience) I felt I couldn't compete with being matched with clients who were also introduced to several other doulas. I invested a lot of time and effort into my Boober application and profile and saw NO returns for it. I would get no responses, clients would hire other doulas or no doulas or no one from boober would follow up with me for the leads I was actually interested in. At some point I can no longer tolerate such disrespect for my time. While I believe in providing strong customer service our time as birth workers and service providers also needs to be respected and it's just not at Boober. I'm sorry I every signed up for the service. Also there are different commission structures based on race which I'm pretty sure is illegal. I'm all for birth equity but I'm not looking to be disrespected over and over again.

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    Boober
    Boober
    Boober - 9 of the recent moms and babies helped by Boober!

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    9 of the recent moms and babies helped by Boober!

    Loretta Jordan - Loretta spending quality time with my tiny one

    Loretta Jordan

    5.0(6 reviews)
    0.6 miKingsbridge

    The universe really blessed me when it had my mother who was pregnant with me at the time, cross…read morepaths with Loretta. She has been a part of my life since birth, and because of her I was lucky to be exposed to the beauty of birth and breastfeeding. When I gave birth to my daughter in December 2013, I was having a lot of difficulty breastfeeding and wanted to give up. However, Loretta spent many many hours with me teaching me different techniques and positions until I found one that was comfortable and worked. I was also dealing with a pretty bad bout of postpartum anxiety (similar to postpartum depression), which made every obstacle seem even worse to me. Loretta was always patient and loving. I honestly do not think she realizes the overwhelming love and gratitude I have for her for being by my side during a time I really needed it. There are no words that can express how grateful I am to have her in my life forever, and for how she dedicated the time, effort, and love to me and my experience !!

    Loretta is just one of the most experienced, caring, and understanding professionals that I worked…read morewith after the birth of my daughter to try to get the hang of breastfeeding. She worked with me in my home and she did so on my schedule. She's been doing the work of a doula for decades, and it shows. She is patient and, at the same time, she's honest when honesty is called for. She'll show you what you want, but she'll also show you and teach you what you need.

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    Loretta Jordan - Loretta captured a beautiful moment where my husband was feeding me as I nursed my newborn

    Loretta captured a beautiful moment where my husband was feeding me as I nursed my newborn

    Loretta Jordan
    Loretta Jordan - DoulaKind...Support, Education, Advocacy Through Life Transitions

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    DoulaKind...Support, Education, Advocacy Through Life Transitions

    Catherine Belonogoff IBCLC - Skilled strong support to help  you reach your breastfeeding goals

    Catherine Belonogoff IBCLC

    5.0(4 reviews)
    15.4 mi

    Catherine saved me! My daughter was in the NICU when she was first born and received formula…read morefeedings, but I really wanted to breastfeed. She gave me options and helped me forward. Catherine intuitively knew what I needed.

    When Catherine came to our home to help me and my family after the hospital, it was as if the…read moreclouds parted and heavenly disco music blared from the universe. She was knowledgable, funny, and kind. When it comes to breastfeeding - which is one of the hardest things that I ever did - I felt as though no one really talks about it. The clogged ducts, problems with latching, PAIN, exhaustion, mastitis, being tethered to your baby for what seems like forever, cluster feeding, low milk production, pumping, and on and on!!!! Tack on the guilt and shame you can feel when nothing seems to be going right, and you have yourself a recipe for a heaping dose of PPD. I was LOST and felt ALONE. Catherine not only knew what to do, she was an unconditional supporter of everything I needed and wanted to do throughout the process. No judgement. Not pushy. She always knew exactly what to say to steer my thought process into a productive and positive place (AND make me laugh). I cannot recommend her enough and I'm not sure what I would have done if she didn't come into our lives. I was able to make the best decisions about my breastfeeding journey for me and my baby BECAUSE of her. If you feel like any of the above, just know that there is help, and her name is Catherine :) Thank you, Catherine. Me and my little dude are forever grateful. Xo

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    Catherine Belonogoff IBCLC - Comfortable latch for mom and good nutrition for baby

    Comfortable latch for mom and good nutrition for baby

    Catherine Belonogoff IBCLC
    Catherine Belonogoff IBCLC - International Board Certified Lactation Consultant, the gold standard for lactation care. You deserve the best.

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    International Board Certified Lactation Consultant, the gold standard for lactation care. You deserve the best.

    Rebecca Koyf, IBCLC - Breastfeeding Clinic

    Rebecca Koyf, IBCLC

    4.7(14 reviews)
    8.8 mi

    As a first-time single mom, I contacted Rebecca to receive supportive and effective lactation…read moreconsulting. Unfortunately, my experience fell significantly short of expectations, prompting me to remove my initial positive review. It seemed adequate the first day as she seemed to be a nice person, also relentlessly asking me to leave it, and I had no experience or opportunity to compare it to anything. But in a few days that followed, as advised, practices started leading to the worsening of my milk supply and led me to seek immediate help, which led to a change in my opinion. Despite Rebecca's apparent expertise, the session failed to address crucial issues, such as my son's latching difficulties and my inadequate milk supply. Even though Rebecca advertises such services as checking tongue ties and assistance with the latch, she is an entirely hands-off consultant, which, if I had known ahead of time, I would've not booked her. Rebeca sat on the chair most of the appointment and left promptly at the 1.5-hour mark, citing that I hadn't had more questions. At the time, I did not because I didn't know what I needed to ask. Addressing my pump usage alone would have taken over 30 min, but Rebecca doesn't offer such a review unless you explicitly tell her it's needed. Notably, Rebecca's advice against pumping & burping and her passive approach to the session contributed to a near loss in my milk supply. It exacerbated my son's digestive discomfort due to incorrect shallow feeding positions and lack of burping guidance. The lack of practical assistance, particularly with latch correction and pump usage (Rebecca did not offer to review my pumping practices, check if I was using the pump correctly, or measure my nipple, all that despite me telling her that I was using flanges three sizes bigger than what I'm supposed to), forced me to seek another lactation consultant, whose hands-on and proactive approach starkly contrasted Rebecca's. After the visit, Rebecca has shared many links with me to help me learn some information on my own. Many of those links weren't working, and those that did left me wondering where I would find the time to read and watch them when I have a tiny human requiring my 24/7 attention. Her advice to watch movies in the morning and try to get some rest/sleep also seemed a little out of place for a mom with a newborn child. For $450, the services rendered were inadequate and detrimental, leading to stress and additional expenses needed to rectify the issues caused. This experience has not only been financially burdensome but also emotionally taxing, highlighting a pressing need for Rebecca to reevaluate her service delivery and pricing model. I share this feedback not from personal dissatisfaction alone but to caution future clients about the potential disparity between expectations and the reality of the services provided. Requesting a refund, unfortunately, did not lead to a response or negotiations. Despite the quite apparent issues, Rebecca believes that her services were adequate and was unwilling to negotiate. I hope for acknowledgment of these concerns and adjustments in practice to prevent future clients from enduring a similar experience. Just be aware that with the way Rebecca's visits are structured, you need to proactively advocate for yourself and ask her questions, because she won't touch upon topics you personally don't find challenging. Meanwhile, the other LC I hired has an in-depth protocol where she is entirely hands-on and goes over every detail of your nursing journey without you even realizing how many details you are missing. To future customers, I can recommend never to rush to review services you can't compare to anything, and take the time to see if the provided services do lead to long-term positive outcomes. Also, don't pay cash. Otherwise, you risk never getting any reimbursement, even if the services you'll receive won't be what you've expected.

    Rebecca is hands down amazing! I reached out to her when my son was three weeks old after…read moredeveloping a painful blister from breastfeeding. Rebecca responded immediately and came to us the very next day. She noticed right away that his latch was shallow and taught me tips and techniques for helping him get a better latch, along with muscle exercises to loosen his lips. She also showed me more comfortable feeding positions than the ones I was using (with her very own doll and stuffed toy breast, which I thought was cute). She also weighed my baby before and after feeding and helped me figure out the correct size flange to use for pumping. The very next day she provided us an email with her observations and a detailed care plan. Rebecca is delightful, informed, patient and kind. She listens attentively and provides detailed and technical information. I emailed her with some follow up questions and her response rate was incredibly fast. You can tell that she is passionate about this line of work and genuinely cares about her clients. I can't recommend her highly enough.

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    Rebecca Koyf, IBCLC
    Rebecca Koyf, IBCLC
    Rebecca Koyf, IBCLC

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    Birth Matters NYC - Birthing Class reunion in Astoria Park, NY ... happy new parents & babies!

    Birth Matters NYC

    5.0(75 reviews)
    7.2 miSteinway
    Established in 2010
    Certified professionals

    We absolutely loved our classes with Lisa! The class was informative, supportive, and incredibly…read moreempowering. The classes are extremely comprehensive without feeling overwhelming. We came into class feeling excited but very nervous about this next chapter and left feeling so much more confident and prepared for both birth and the newborn stage. We loved Lisa's thoughtful approach - blending evidence-based information with compassionate, personalized support in a way that felt holistic, reassuring, and never fear-based. 10/10 - Highly recommend to any expecting parents looking for a childbirth class that feels both realistic and deeply supportive! Thank you, Lisa!

    We're expecting our first baby in February 2026 and initially felt pretty overwhelmed about where…read moreto start with birth planning. We were even hesitant to take a birth class at all--but we're so grateful we took Lisa Greaves' class. While we're planning a hospital birth, we hope to avoid a C-section if possible, and Lisa's class truly empowered us to feel comfortable and informed about all of our options. We learned about laboring at home longer, pain management strategies both with and without medication, and how to advocate for ourselves throughout the process. By the final session, we felt much more knowledgeable about pre- and postnatal care and genuinely prepared to welcome our baby. We also really appreciated the sense of community and the additional resources the class provides. Can't recommend it enough!

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    Birth Matters NYC
    Birth Matters NYC - The Birth Matters Complete Online Birth Course

    The Birth Matters Complete Online Birth Course

    Birth Matters NYC - Best childbirth class | Labor positions and mindfulness pain coping exercise

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    Best childbirth class | Labor positions and mindfulness pain coping exercise

    Annette Perel - Clearbirth Doula Services - Annette Perel- NY, NY

    Annette Perel - Clearbirth Doula Services

    4.9(35 reviews)
    6.0 miManhattan Valley

    Annette will always be close to our hearts of the joyous and warm birth she assisted with our first…read moreson! I only wish we had had her for our daughter too we moved far away. Right from the start she helped to ease any anxieties we had (which were a lot). She was extremely nurturing from the very beginning through the end. She never tried to persuade me into anything. She always listened and gave me wonderful information. In fact, she still asks about our son to this day and we love catching up over lunches when we are back in the city. She helped my husband, through much sweat and sore muscles, massage my back through 5 hours of super intense, level ten contractions. She never left my side or took a break. I ended up having a c-section and she even made that so special! She was quiet, positive and reassuring at ever step. She snapped gorgeous photos and filmed beautiful video throughout (I didn't even know she was doing this). She was there through the entire labor surgery and recovery room (which was about 20 hours), and which was where she taught me, in under a minute, how to breastfeed. She immediately got the baby latched on perfectly, helped me to understand just how to position him, and I never had a problem breastfeeding, nor did our son! In her home visit after the birth, she gave us a beautifully written letter, detailing ever aspect of that day. Our doctor (who was also in credibly amazing) was so impressed with her that he asked for her contact information as well, because through her, he realized her the immense value of having a doula by our sides the whole time.

    Annette is one of a kind, and I am so grateful that I had her by my side throughout my pregnancy…read morejourney, and birth of my son. To be very honest...I didn't even know what a doula is or if I needed one. But being a FTM, I had so many questions and worries about giving birth. I started to do research, and was recommended to check out Annette. And I am so glad I did! From the first conversation, I knew I was in the right hands. I am anxious and an over-thinker, but thankfully Annette's expertise and calming nature helped ease all of that. Most importantly, she helped me become informed in all of my options - so I was able to make the best choices for me and my baby throughout the whole experience - especially when dealing with doctors (which can be rather intimidating). Finally, she was also beyond helpful and reassuring to my support person, my mother...as the two of them together helped me welcome my son into this world. Annette takes on many roles while helping - a coach, a best friend, a cheerleader, an educator and many more. My family is forever thankful to her, and highly recommend having her in your corner to anyone on the beautiful, yet sometimes rather wild, pregnancy journey.

    Paige Green - sister & mama snuggles after a gorgeous home birth.

    Paige Green

    5.0(5 reviews)
    2.9 miWashington Heights

    There are not enough great things that I can say about Paige. We hired her to be our doula for the…read morebirth of our first daughter. Our labor was long and difficult, and overall, Paige was with us for over 55 hours straight. She was incredibly supportive throughout the entire journey and was there for me 100% even though it meant she had to miss class that day and missed about a night and a half of sleep. She stayed with me after the birth and helped me nurse my baby for the first time. We spoke often those first few weeks after my daughter's birth and she was so supportive and reassured me that I was doing a great job. Since my daughters birth 5 years ago, Paige and I have remained close and she is my go to person when I need support naturally balancing my hormones and nutrition, when I have questions about infant behaviors and sleep, and when I just need to speak to someone who is positive, and kind, and always supportive. I feel so lucky to have Paige in our lives and I highly recommend her services.

    Wow let me start off by saying thank you Paige! I have been dealing with ph imbalance / gut related…read moreissues for the past year and a half. It's been SO frustrating. Although my issues are pretty common with other women, it's been so painful and annoying to the point where I would cry. I would go to my internal medicine doctor and gyno at least once a month and each time I was treated without empathy and prescribed the same medication with absolutely no actual solution to the root of my problem. No matter what doctor I saw or how much money I spent on medication the problem would come back after a few days. I started losing hope in getting any better since even these "medical professionals" couldn't help me. I came across Paige's Instagram one day randomly and saw that she posted a lot about her experiences and education with women's health. I wanted to take a more holistic approach on my health and even got off birth control after 7 years to give my body a break and feel as natural as possible. I reached out to Paige through social media and I am so happy I did! I scheduled a one-on-one FaceTime constellation with her and wow she went above and beyond than anyone else has. Talking to her was like talking to a best friend - it was comfortable and natural only with a lot more educational and legit information! Paige took her time and evaluated my daily lifestyle (from what I eat, sleep patterns, stress, etc) after that she gave me a wide variety of recommendations on how to heal my gut internally and externally as well as how to ease the process of getting off birth control. She had so much valuable information and offered affordable and realistic approaches on how to heal myself. There is no overnight remedy for anything and although she didn't prescribe me a one and done cure, she suggested many lifestyle changes that would help me in the long run and my overall health - not just for my gut issues. I've been applying a lot of her recommendations, such as dietary changes and adding probiotics and supplements to my daily routine. Wow wow I have already seen more of a change in a little over a month than I have seen in over a year of visiting doctors monthly. I am so grateful I met Paige! She made me feel like I wasn't alone and that things would be better! She was so empathetic and patient with me! I would definitely recommend her to anyone having health problems - especially women! Not only is she so wise and sweet but also provides affordable services! She has even followed up with more than once after our consultation! I am truly grateful the universe brought me to this angel! Although I am getting better I will definitely be setting up more consultations with her in the future. Thank you Paige for being so caring and most importantly so real. Your passion for what you do is what makes you stand out. In a world where western medicine dominates, we need more people like Paige for our future. 10/10 would recommend!

    Photos
    Paige Green - Laboring at home with a first time mama.

    Laboring at home with a first time mama.

    Paige Green - When clients become family.

    When clients become family.

    Paige Green - Laboring in the tub during transition.

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    Laboring in the tub during transition.

    Hawkins Lactation Service - lactationservices - Updated May 2026

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