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    Bella Bambini

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Bella Bambini

    Nanny services

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    1 year ago

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    Amanda T.

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    11 years ago

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    Family Helpers

    Family Helpers

    (4 reviews)

    I hope this service improves as I want to support local businesses, but this one truly harmed our…read morefamily. This service seemed helpful at first. In the end, it not only wasted our time and thousands of dollars, but most distressing, we got stuck with a nanny who made us and our daughter deeply unhappy for several months. My husband and I were trying to secure a nanny, and the first that we hired through Family Helpers had misled us on a few critical items. It turned out the nanny did NOT want to work with a newborn, showed up reeking of cigarettes, and was mean to our daughter. We asked Family Helpers to send us more candidates. Family Helpers repeatedly sent us candidates who could not meet our scheduling or budget needs. In short: * Family Helpers' vetting failed as it sent us a nanny unwilling to work with 2 kids * Family Helpers' vetting failed as it sent us a candidate unwilling to work within our discussed budget (i.e., less than $25/hour) * FamilyHelpers' vetting failed as it sent us a candidate unwilling to work the hours that we stated we were looking for * FamilyHelpers' vetting failed as it recommended a nanny who could not detect something was off when our daughter, who she had gotten to know over 8 weeks, lay on the couch for hours with a very high fever. Additionally, we were frustrated at Family Helper's guidance to increase our budget to $25/hr, which is 25%-33% more than peers using Family Helpers service, what several strong candidates we evaluated were willing to accept, or what we see online. Even more hurtful, Family Helpers blamed us for not being clear about the hours / pay, even when faced with email evidence to the contrary. After weeks and weeks of no good candidates, Family Helpers audaciously recommended we simply fire the current (bad) nanny, with no coverage at all. I was flabbergasted--what kind of plan was this, for two working parents? In the end, we found a few wonderful nannies through friends. My husband and I requested a substantial refund given Family Helpers failed to send vetted candidates that met our criteria and we paid $1,600 severance to one of their nannies, but Family Helpers refused. Family Helpers refunded us 50% of our fee, whereas we thought 95% would have been appropriate. I am a big supporter of local businesses, but I am a bigger advocate for the parents and families in my community. It is for this reason I share our recent experience with Family Helpers.

    We were referred to Family Helpers by a friend and colleague. We were very surprised to see the…read morequality of nannies to be extremely poor. We were informed that Susan was available and reliable as a resource .... we found this to be untrue. Susan was always out of the office and the information she shared with us and the referrals was incongruous. Her nannies were extremely inexperienced and they were requesting a salary comensurate with an experienced well trained nanny. I would never recommend Family Helpers to help find someone to care for the most treasured people in the world to us, our children. In addition, Susan charges a consultation fee and their consultation services were a falasy!! Everything Susan said during her limited "consultation" did not match the qualities the nannies portrayed or the expectations the nannies had during the interview!! Run as fast as you can!!!

    Discovery Village Childcare & Preschool - Children with teachers design their classrooms as different places in our village. We learn through creating and living in our village place

    Discovery Village Childcare & Preschool

    (12 reviews)

    Discovery Village has been absolutely wonderful for our girls. From the warm greetings every…read moremorning by Stephanie, Yasmill, and Krystallyn at the front office, to the kindness and dedication of their teachers throughout the day, we've felt genuinely supported and cared for. They truly live by the saying "it takes a village"--actively involving parents and creating a real sense of community and family. The only reason we're leaving is due to a major change for our family, and we wouldn't hesitate to recommend Discovery Village to all of our friends and family.

    This is both a genuine reflection of the services we have received from Discovery Village and a…read morefull-throated rebuke of a recent 1-star review by a clearly ill-intentioned person. Since enrolling our son in July 2019, we have been provided nothing short of high quality child care by a supportive, compassionate, and safety-minded staff and leadership team. We were present during the transition to the current web/app-based communication and documentation tool. It has provided us with a more than adequate level of security and connectivity with the daycare. Since the roll-out of the system last year, it was made clear that it was the parents' responsibility to check-in children on arrival. To think that a teacher should take the extra time - away from the other kids in class - to make up for your own irresponsible mismanagement of the platform is selfish and ridiculous. I, for one, am completely satisfied that the teachers prioritize direct care of the children over task-saturation within an online recording tool. The app-based tool has also provided parents with secure, direct access through a bluetooth-enabled unlocking system. Anyone that would consider providing access to this app to an unauthorized person is a security risk, and I think we are a safer community with this person gone. When I exit the facility, I either wait for someone entering to do so with their own access or I confirm with the staff at the front desk that the person belongs here before opening the door. I hope that everyone would challenge me in the same way when I enter! We are a community of families and should each have a vested interest in the safety of our children that supercedes an ease-of-access mindset. Since the beginning of the COVID-19 health crisis, the leadership at Discovery Village has been completely transparent about the challenges of both managing a business and meeting the demands of working parents in this environment. The center quickly adapted to the new normal by implementing more than the State-required sanitation protocols and providing regular updates to families. We suspended our enrollment in late March and returned to the village in May and have had ZERO complications. The idea that Discovery Village is, was, or has been lax about their cleaning and COVID protocol mandates is a baseless and belligerent accusation. This team is professional to the core! I would be remiss to not mention that our son absolutely loves his teachers at Discovery Village. He is happy as can be every day we pick him up and his learning and curiosity is clearly nurtured. I recommend this center to anyone looking for high quality care by a team that is genuinely invested in the well-being and development of your child. Thank you for all that you do.

    Elizabeth Mascia Child Care Center Inc

    Elizabeth Mascia Child Care Center Inc

    (1 review)

    Elizabeth Mascia Child Care Center is a local institution in Tarrytown, having served generations…read moreof children since 1969. It is a non-profit day care with classes starting at 1 year old. Frankly, I can't believe that I am the first reviewer because most parents in the area know and respect the program. My son has been in the toddler program for nearly a year now (started at 15 months). He absolutely loves going there every day and he learns new things every day. The caregivers are very attentive, caring and knowledgeable. They keep great records and can give me a full report at the end of the day. There are three rooms with 1 and 2 year olds (8, 8,16 kids) and each room has a consistent head teacher. There are two classes of older toddlers upstairs. Downstairs they have after school programs for older kids. The location in Tarrytown is really easy to reach from the NYS Thruway, Rt 9, Rt 119 but it is located in a quiet, residential neighborhood next to a firehouse (they've taken field trips there). The building used to be a grade school and it has two fenced playgrounds as well as ball fields for the older kids. I love that the kids go out every day, weather permitting. They open 7 am and last pick up is 6 pm. The kids get hot breakfast and lunch as well as an afternoon snack. They also nap on cots and do some potty training. Many of the children are bilingual and the staff is very familiar with bilingual language development. They are also very attentive to kids that need special help, support assessments and have therapists come in during the school day for kids that need it. Having him here has really put my mind at ease. We couldn't be happier with our choice.

    Bella Bambini - doulas - Updated May 2026

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