I would say it's best to stay away. Rating it 1 star because 0 isn't an option, and what's worse…read moreis, I don't think they even care. Reading other reviews, apparently I'm not the only one having a similar experience, not once but twice. How hard is it to write a prescription for PT? Apparently, it's out of the wheelhouse of the physician. First time, didn't code it right, and in reading it afterward, it was for the wrong body part. Took 2 weeks to get it rectified, along with 6 phone calls to the office, who apologized, and sent the exact same wrong prescription over to the PT place, finally corrected. Follow up appointment, I get 4 different texts, starting a week ahead asking me to confirm my appointment, which I did. The day of my appointment, I arrive on time, to find my appointment has been cancelled. Reason? Doctor had emergency surgery. Somebody called you, but no one answered. I have no idea who they called, but it wasn't me, show my phone history to the very nice receptionist, she sighs, and says well, they were supposed to call you. Phone number in the system is correct, but none of the other information is correct. They have an address that I haven't lived at in 26 years, I actually have no idea, how they have this address. Second time correcting that issue, and the follow up cancelled appointment is 2 months after the first visit. How long does it take them to correct an address? I see the doctor today which is 2 days after the cancelled appointment. Issues haven't changed, he asks me why I haven't had the MRI..... to which I replied "What MRI"?, they should have scheduled it at the front desk. Turns out it was scheduled, but the MRI place never called me (Or so they say). Go figure....probably got that same wrong phone number from the office. So, I tell the physician, the issues with the first prescription, and how it delayed care.....(crickets) didn't get a response. I check out, and I'm supposed to pick up a script for more PT and an MRI at the front desk. No script for PT, call goes back to the doctor, and I have to wait for the script, albeit only 15 minutes. Nurse apologizes, very nice, I didn't look at it, and left for the PT place to drop it off. Guess what? Wrong script, wrong body part. Script for MRI is correct, PT nope. How could this be anything other than the physician himself. It wasn't just a simple oops and some clerical mistakes, this entire operation from all aspects has no idea what they are doing, read the other reviews I am not an anomaly at all.
Now the Physician. He is a spine doctor. I was referred to him by another orthopedist who said, not my specialty, and from your symptoms you need someone with this expertise. Correct just not this guy. She was willing to treat the issues I had with my knee which was very swollen, bruised and some meat removed from it. The first visit is about 1 1/2 months after the accident. After seeing him twice, I can't for the life of me fathom a guess as to why it took so long to get an appointment. I was in a head on auto accident with another vehicle who entered our lane of traffic. Now, I was specifically seeing him, because another physician recommended I see him, didn't pick him out of a phonebook or for any other reason. To say he seemed disinterested is being polite, barely examined me, and said it's going to take a long time until you feel better. The nurse had to bring up the chart for him to look at it and see for the first time. Same second go around, didn't bother to look and even question why a test he ordered wasn't performed, before going to see him a second time. Now my daughter was with me for the first exam. Her opinion was what a waste of time that was he barely looked at you. Second visit was shorter and less of an exam than the first. No follow up, no follow through, and couldn't be bothered. Do not waste your time, I went to a spine doctor who never physically examined my spine.
