Haley was my primary therapist. She was knowledgeable, professional and friendly . Everday she…read moreexplained what muscles were affected by the procedure that was being profromed. All the staff from the front desk to the other therapists that assisted Haley were great. It was such a great experience to have the same therapist each visit. Robbie Elmore

My interactions with Shawna the physical therapist and PT assistants were fantastic…read more My experience with Pittman Physical Therapy has led me to believe that they are not a financially trustworthy organization. On my first day of physical therapy, the lady at the front desk told me that she had looked up my insurance and that I hadn't met my deductible yet. I was informed that I would be charged $140 for the first visit and $100 for each of the following visit 7 visits. I was asked to sign some documentation that this billing information was correct and that I was responsible for looking up and confirming my insurance status. In the moment, this seemed wildly expensive and not correct, but I handed her my HSA card and paid for the first visit. The next day I was able to get in contact with my insurance company. They informed me that a claim had not been filed yet and that I did not have a deductible for physical therapy, but a co-pay. This information left me perplexed as it countered what I was told by the physical therapy office. I called and spoke with the front desk lady who had given me the initial wrong information. She told me that she had consulted with a generic website that showed her my insurance information. I asked her how she "knew" that my deductible was not met yet and her response deflected the question. I informed her that I did not have a deductible, but a co-pay, and again asked her about how she knew my deductible hadn't been met. She deflected again. I told her it felt like she had lied to me about my insurance information and she got very defensive saying, "I'm just a human and we all make mistakes." In my personal opinion, a mistake would have been just telling someone the wrong information, but to make up information and tell it to someone (and have greater financial gain) is frankly dishonest. At my next visit she had me sign a new financial agreement with the correct numbers on them. At my following visit, I asked the front desk lady for an itemized receipt of my first few visits (to give to my HSA). She snapped, I can't get that for you right now. However, by the time I finished the appointment she had provided me with an itemized receipt. On the day of my last visit, the front desk lady told me, "if we owe you anything, you'll get a check in the mail." A few days after my last visit I had the opportunity to leave an internal review of my experience. I was honest and fair in my review. I received a phone call that afternoon from someone within the company; he heard me out. However, before he finished the call, he asked me if there was anything he could do for me. I asked him to find out if I owed any money or was going to receive a check in return. He said he would let me know. It has now been over a month and I have not heard from Pittman physical therapy. My interactions with everyone, but the physical therapist and PT assistants, have been repeatedly unprofessional and suspicious and really make me have a hard time trusting Pittman Physical Therapy. I can't imagine I'm the only one this sort of behavior is happening with. I won't go back, nor do I recommend them.

Ashley is AWESOME. She is a doctor of PT and I would recommend her highly. Thank you, Ashleyread more

Kim is amazing she has helped me through all my injuries and has really been an advocate for me…read morewhen others have not.

Dr Pickering is Top Notch, Office staff is friendly and polite. Nursing staff is as well. I…read morerecommend this facility to anyone and everyone. Special thanks to the dedicated Physical Therapists, Gordon and Allie, your tireless work help to make my TKR Better. Always upbeat, positive and keeping one focused on the endgame.

I am a long time patient of Dr Pickering. The staff is extremely friendly and helpful. After…read morenumerous breaks ( arm twice,shattered knee cap and a broken leg that required surgery), I definitely recommend Ortho One. And the doctors at the Olive Branch location are very nice to look at!! The care I received on all visits was very professional and caring!

The entire staff with Ortho Now under the Leadership of Dr Bret Sokoloff is reminiscent of what…read morevisiting your Doctor once upon a time looked like . Every time I visit Dr Sokoloff and his team with my mom is a family reunion. The experience is amazing from start to finish. I consider my mom blessed to be entrusted with such a team managing her care . I'd like to take this opportunity to acknowledge and express my heartfelt gratitude to Dr Sokoloff , Angel , Beth , Tony , Kylee and Will . This diverse collection of individuals ,with each bringing their own gifts , talents, abilities , united together , is when Diversity is their strength. It's that Diversity that has been United that is their Strength Blessings Don Parsons

Dr Sokoloff succeeded in removing my arthitic hip pain so that I could throw away my cane, improve…read moremy everyday activity, and send me on a cruise that I have looked forward to but dreaded before he helped me . He and his nurse are highly competent and experienced, and I recommend him enthusiastically and without hesitation​

Dr Lochemes, Titan Orthopedics is a miracle worker. I…read moreinjured my knee badly and went to Cambel clinic. For 3 months they kept telling me it would get better. Only it was getting worse, unable to put weight on it. Gave me a $1000 brace, which did allow me to very slowly get around. Cortisone injections, Gel injection, still got worse. My sister said," stop playing around with Cc, and go to Dr. Lochemes. He fixed me, both sons, and my husband goes to him." So I did. Within 2 weeks, he performed surgery on my knee (and my trigger finger). Three weeks later, I am walking without a brace, walking up to a mile at a time, and only moderate pain that is going away day by day. Oh and he is warm and caring with an excellent staff, icing on the cake. You have an ortho issue, this is the Dr you want to see.

Service is always above and beyond!!! I was scared everyone was super nice and caring! Dr Lochomes…read morewas great! Thank you guys for everything

I've been in the care of Dr Judith Lee-Sigler since 2011. I now commute from Jonesboro AR for her…read moreexpertise care. Yes, I could probably seek a local physician. But, I know there is no physician with her expertise along with her professionalism combined any where else locally to be found. The drive is definitely long, and at times painful along with uncomfortable due to my conditions. I've never found many physician's as Dr Lee-Sigler who go over your diagnosis and treatment plan as she. I've had other issues that were not within her field and recommended me to colleagues who were outstanding. Dr Wolfe was outstanding regarding my knee issue. Dr Saenz did an outstanding surgery on the wrist I broke. This establishment from the time you walk through the door, escorted to the doctor, seeing the doctor, getting X-ray, and checking out is extremely pleasant. The wait time very minimal from the waiting room to seeing the doctor. Since my time with this establishment I've never been under their roof over an hour...! PS: Dr Lee-Sigler personal assistant is a dream.

dr Owen tabor Jr did my total hip replacement surgery....he is awesome...I had little to mini…read morepain....I highly recommend him

Excellent facility and always clean. The staff is so friendly and personable when engaging. The…read moreschedule is always followed and timely! Well with Dr. Patrick Toy office. Absolute wonderful carr and aftercare for your needs. They really take care of your needs in and out of the office and they return phone calls too!

Dr. Dlabach is a great ortho, very kind and easy to talk too and hardly ever a wait and easy to get…read morean appointment. He had always been spot on with his diagnosis and treatment plan. He does great joint and trigger point injections. He will always refer you to another specialist if he knows that's what you need. My kids love Dr. Dlabach as well and he has handled sports injuries and fracture care amazingly well. He is focused on your best outcome!

Dr's Dockery and Campion are The first Dr's I have been to in the last 5 years of seeking help for…read moremy lower back and leg pain to tell me I'm Not crazy. My pain is real and they were going to find the answers. I just had my second surgery and am finally founding relief from all my leg pain. While I was in recovery, I experienced what was thought to be a side effect from anesthesia, Dr Campion came over to check it out and kept me longer to make sure it was subsiding. Some of the office staff leave something to be desired, but I find that at most clinics in Memphis. This does need to be addressed as they are the front line of the patient experience.

This was my first visit to the location and it was sweet. I met with my physical therapist and our…read moremeeting was good. The building has great lighting and I was greeted upon arrival. The staff was friendly and professional and the clinic was clean. The care and concerns were taken in great consideration, and my issues and concerns were addressed. The overall experience was good and I have several more sessions that has to be completed.