I spent 11 days here as a post-op, high-risk neurosurgical patient. If you are considering this…read morefacility, please use this checklist to perform due diligence and protect your loved ones from injury or neglect:Medication Pre-Approval: Confirm all medications are approved by the rehab doctor and pharmacist before arrival.Therapy Customization: Verify the mandatory 3-hour daily PT/OT requirement matches your doctor's recommendations and can be split into safe increments. Cookie-cutter protocols can be dangerous.Night Staffing: Ask if at least 2 staff members cover your floor at night and how wandering patients entering others' rooms are managed.Scheduled Meds: Ensure non-PRN medications are automatically monitored and given on time. If a dose is missed, demand a formal investigation.Hygiene & Linens: Ask who monitors bed linen changes to prevent bacterial infections on surgical incisions.Water Pitchers: Ensure plastic water pitchers are replaced regularly to prevent bacterial growth.Shower Hazards: Inspect shower chairs. A washcloth propped under a leg indicates an uneven floor or broken chair, which is a major tipping hazard. Report it to maintenance.Staff Behavior: If staff threatens to withhold medication because a patient is crying from severe post-surgical pain, report it up the chain of command immediately.Plumbing Failures: If bathrooms back up and floor staff ignores it, call facility maintenance directly or alert housekeeping to bypass the delay.Discharge Planning & Equipment: Days before discharge, ensure you are properly measured for a walker. If they fail to order one, they may force discharge without it, provide the wrong size, or stop your medication and food trays while forcing you to locate your own equipment in the Memphis area.Overnight Furniture: Be aware that overnight guests may only have an upright, non-reclining vinyl chair to sleep on, despite promises of cots or sleeper sofas.Safety Lifeline: Keep a cell phone close at all times in case nurses or techs ignore calls for assistance for several hours.Stay vigilant, keep a notepad of daily events, and never leave vulnerable or elderly patients unattended.

While the facility itself has potential, there are concerns regarding the professionalism and…read moretraining environment among some staff members. My mother was employed here, and unfortunately her experience with training was disappointing. She described trainers taking extended breaks, rushing through important training material, and providing limited support throughout the onboarding process. I initially recommended this facility to her because of its convenient location and the opportunity for a new experience, so it has been discouraging to hear how unsupported she has felt. As someone who also works in healthcare, I understand the importance of professionalism, teamwork, and patient-centered care. I have also observed interactions involving patient care concerns where some staff members, including nurses, displayed unprofessional attitudes. Patient care should always remain the top priority, and employees should reflect the values and standards expected in a healthcare environment. With stronger leadership, accountability, and improved staff engagement, this facility could provide a much better experience for both employees and patients. I sure hope this problems improves for future staff members.

Great Therapy - from a Great Therapist…read more I had had surgery a month or so before my surgeon referred me to Results for help in the healing process. Jill was quite good at knowing what exercises and lifestyle adjustments I needed to make to begin the healing process. We got along great from the get go. In fact, all of the staff are easy to get along with. I gotta warn you though, guys, it's all women - wait a minute, that was not a bad thing after all. Each time we met, not only did Jill make sure I knew what I needed to do - she gave me "homework" - more "stuff" to do before my next visit. As I have included these exercises in my daily routine, I have begun my healing process. Although my therapy sessions are over now, Jill told me that I could call her if I had questions later. All in all, I learned many skills and techniques during my sessions that will help me in the weeks ahead. If you are looking for a place to receive Physical Therapy, consider going to Results - and you'll get good "results" from pleasant people.

From the owner: Results Physiotherapy located in Germantown, Tennessee is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Great people that helped me get well. I had tendinitis in my right knee and they designed a workout…read morefor me. I went twice a week for three weeks and fully recovered. They gave me pictures of the exercise I could do at home. Later they followed up to see how was going. Great people to work with if you need Professional Physical Thearpy Treatment.

From the owner: Our therapists have a combined 50+ years of knowledge and practical skill. Our therapists treat the…read moreperson NOT the diagnosis. We utilize multiple techniques in order to promote healing, relieve pain, and increase function.

Alana and the entire staff at Mojo/Midsouth Orthopaedic are awesome folks. Alana was very caring…read moreand on top of everything. The physical therapy, I received was what I needed this afternoon.

I have just started here with Anna Evans to work on healing my body through strengthening my pelvic…read morefloor. It's not something that is talked about enough but thankfully there has been some light shed on this recently. I've just had one session so far - so I'd like to update this after the end of our sessions - but I am so impressed with Anna! You can tell she cares a great deal about her patients and about her line of work. I felt like "man, I am in the right place." PT work is difficult because you are retraining your body to do stuff it should be doing. FRUSTRATING! But Anna breaks it down into bite-sized pieces that you can manage. Thank. God. For. That!!!! I couldn't recommend this place and this physical therapist enough!

Haley was my primary therapist. She was knowledgeable, professional and friendly . Everday she…read moreexplained what muscles were affected by the procedure that was being profromed. All the staff from the front desk to the other therapists that assisted Haley were great. It was such a great experience to have the same therapist each visit. Robbie Elmore

My interactions with Shawna the physical therapist and PT assistants were fantastic…read more My experience with Pittman Physical Therapy has led me to believe that they are not a financially trustworthy organization. On my first day of physical therapy, the lady at the front desk told me that she had looked up my insurance and that I hadn't met my deductible yet. I was informed that I would be charged $140 for the first visit and $100 for each of the following visit 7 visits. I was asked to sign some documentation that this billing information was correct and that I was responsible for looking up and confirming my insurance status. In the moment, this seemed wildly expensive and not correct, but I handed her my HSA card and paid for the first visit. The next day I was able to get in contact with my insurance company. They informed me that a claim had not been filed yet and that I did not have a deductible for physical therapy, but a co-pay. This information left me perplexed as it countered what I was told by the physical therapy office. I called and spoke with the front desk lady who had given me the initial wrong information. She told me that she had consulted with a generic website that showed her my insurance information. I asked her how she "knew" that my deductible was not met yet and her response deflected the question. I informed her that I did not have a deductible, but a co-pay, and again asked her about how she knew my deductible hadn't been met. She deflected again. I told her it felt like she had lied to me about my insurance information and she got very defensive saying, "I'm just a human and we all make mistakes." In my personal opinion, a mistake would have been just telling someone the wrong information, but to make up information and tell it to someone (and have greater financial gain) is frankly dishonest. At my next visit she had me sign a new financial agreement with the correct numbers on them. At my following visit, I asked the front desk lady for an itemized receipt of my first few visits (to give to my HSA). She snapped, I can't get that for you right now. However, by the time I finished the appointment she had provided me with an itemized receipt. On the day of my last visit, the front desk lady told me, "if we owe you anything, you'll get a check in the mail." A few days after my last visit I had the opportunity to leave an internal review of my experience. I was honest and fair in my review. I received a phone call that afternoon from someone within the company; he heard me out. However, before he finished the call, he asked me if there was anything he could do for me. I asked him to find out if I owed any money or was going to receive a check in return. He said he would let me know. It has now been over a month and I have not heard from Pittman physical therapy. My interactions with everyone, but the physical therapist and PT assistants, have been repeatedly unprofessional and suspicious and really make me have a hard time trusting Pittman Physical Therapy. I can't imagine I'm the only one this sort of behavior is happening with. I won't go back, nor do I recommend them.

The PT here, Joel Lyons, is attentive, responsive and knowledgeable. The front desk manager is…read morefriendly as well.

From the owner: Experience the power of physical therapy with Select Physical Therapy. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

In and out with little wait time. Friendly staff and very compassionate doctor. After seeing Dr…read moreDalal, my knees feel so much better and I am active again.

From the owner: Tri-State Orthopaedics, with locations in Germantown and Memphis, Tennessee, is under the direction…read moreof Apurva Dalal, MD, a renowned board-certified orthopedic surgeon. Dr. Dalal completed residencies in general surgery with additional training in orthopedic surgery, joint replacement, and sports surgery.   Dr. Dalal is a knowledgeable pioneer in robotic-assisted hip and knee replacement surgery. As an early adopter, he is the most experienced robotic joint replacement surgeon in the tri-state area. Dr. Dalal built his practice to provide "big-city" state-of-the-art services and technologies with a small practice, personalized patient focus. The practice's diverse services include a physical therapy suite at the Germantown location for physical therapy and postoperative rehabilitation needs.   Dr. Dalal is also a member of the American Academy of Orthopaedic Surgery, the American Medical Association, the Tennessee Medical Association, the State of Tennessee Department of Labor and Workforce Development, the Medical lmpairment Rating Registry (MIR), and the American Board of Independent Medical Examiners. At Tri-State Orthopaedics, the same group of highly trained doctors and medical staff will coordinate your care from your first appointment to your last -- giving patients personalized attention from the very beginning. Dr. Dalal and the staff at Tri-State Orthopaedics are ready to help you. Schedule your appointment online or call today.

The staff at results physiotherapy brought my frozen shoulder back to almost normal ROM. Appreciate…read morethe care and patience. Many thanks to Ameena, Brittany, Seth, Craig and Claire.

They really took good care of me here. I had to come here for my TMJ and shoulder problems. Their…read moreschedule is flexible as long as you aren't picky about who you are seen by. I was seen by just about everyone and they all did an excellent job. At the end, we had a great program for me to do at home so I can continue to maintain the great work they've done.

PPT has been and is a knowledgeable, friendly, well rounded staff of professionals. They take the…read morevery important work of recovery and make it fun while guiding you thru the sometimes challenging "work" that will give your recovery and continued maintenance necessary for a healthy strong life. They have a positive way of making your sessions work for you. Dr Troy, Dr Bo, (Kelsey) this past summer and Shawna currently work one on one and as a team for your health. The administration is there for your every need and work diligently with scheduling, insurance questions and any need you may have. This is my first experience with Physical therapy where I want to show up and do my best. That is all accredited to their ability to listen, plan that day around your needs and execute. I never thought I would say how amazing it is to love physical therapy. Highlight of my week. Jeri Ryan

From the owner: At Pittman Physical Therapy Germantown, our physical therapists specialize in treating a variety of…read moreconditions including back pain, sciatica, neck pain, headaches, shoulder pain, knee pain, hip pain, foot pain, ankle pain, sports injuries, headaches, work injuries and more. Our treatment techniques include physical therapy, manual therapy, dry needling, and laser therapy. We are conveniently located off Poplar Ave in the StoneCreek Centre. Call us today at 901-627-3280 for more information or to book an appointment! Pittman Physical Therapy is committed to providing cost-effective, quality care to the community. Our goal is to maintain superior programs with exceptional outcomes.