My interactions with Shawna the physical therapist and PT assistants were fantastic…read more My experience with Pittman Physical Therapy has led me to believe that they are not a financially trustworthy organization. On my first day of physical therapy, the lady at the front desk told me that she had looked up my insurance and that I hadn't met my deductible yet. I was informed that I would be charged $140 for the first visit and $100 for each of the following visit 7 visits. I was asked to sign some documentation that this billing information was correct and that I was responsible for looking up and confirming my insurance status. In the moment, this seemed wildly expensive and not correct, but I handed her my HSA card and paid for the first visit. The next day I was able to get in contact with my insurance company. They informed me that a claim had not been filed yet and that I did not have a deductible for physical therapy, but a co-pay. This information left me perplexed as it countered what I was told by the physical therapy office. I called and spoke with the front desk lady who had given me the initial wrong information. She told me that she had consulted with a generic website that showed her my insurance information. I asked her how she "knew" that my deductible was not met yet and her response deflected the question. I informed her that I did not have a deductible, but a co-pay, and again asked her about how she knew my deductible hadn't been met. She deflected again. I told her it felt like she had lied to me about my insurance information and she got very defensive saying, "I'm just a human and we all make mistakes." In my personal opinion, a mistake would have been just telling someone the wrong information, but to make up information and tell it to someone (and have greater financial gain) is frankly dishonest. At my next visit she had me sign a new financial agreement with the correct numbers on them. At my following visit, I asked the front desk lady for an itemized receipt of my first few visits (to give to my HSA). She snapped, I can't get that for you right now. However, by the time I finished the appointment she had provided me with an itemized receipt. On the day of my last visit, the front desk lady told me, "if we owe you anything, you'll get a check in the mail." A few days after my last visit I had the opportunity to leave an internal review of my experience. I was honest and fair in my review. I received a phone call that afternoon from someone within the company; he heard me out. However, before he finished the call, he asked me if there was anything he could do for me. I asked him to find out if I owed any money or was going to receive a check in return. He said he would let me know. It has now been over a month and I have not heard from Pittman physical therapy. My interactions with everyone, but the physical therapist and PT assistants, have been repeatedly unprofessional and suspicious and really make me have a hard time trusting Pittman Physical Therapy. I can't imagine I'm the only one this sort of behavior is happening with. I won't go back, nor do I recommend them.

This group of therapists are exceptional! I’ve worked with seven therapist and haven’t had a…read morebad therapist yet! They create a fun and uplifting atmosphere and are very friendly and caring. If you start hurting again they work and do special things to help you feel better. I will never go anywhere else!

Dr Lendermon wasn't available for same day app that is needed due to fall, but Dr. Benjamin Petty…read morewas available, he is also an orthopedic/sports medicine specialist. However Dr. Lendermon is really fantastic and replaced my son's humerus after a bad car accident and performed a minesectomy on my knee on an old skiing injury. She made both of completely better and did excellent post operative care. She has been our orthopod for 20+ years and really knows her stuff! They have a crack staff and perform complete orthopedic and sports medicine services right down to making wedges for your shoes and physical therapy. Highly recommended!!!

Dr. Lendermon is not only a great doctor, but one of my absolute favorite people. I can't recommend…read moreher enough. She's warm, caring, and practical, and her priority is to get you right as quickly as possible. While that sounds like what everyone in her field should be doing, she is truly exceptional. I have been seeing her for about 4 years now, and through that time, she has helped me with knee, foot, and hamstring injuries. I was first referred to Lendermon Sports Medicine by someone who Dr. Lendermon had been able to resolve help with a leg injury without surgery. She was able to do the same thing for me with a knee injury - a brace instead of the surgery recommended by a well-known local orthopedic firm. Since then, she has helped with a fractured foot, finding damage another doctor missed and helping to treat it appropriately, as well as hamstring issues. Each time, she is knowledgeable and genuinely caring. Sometimes the wait can be a little bit, as with all doctors, but she takes the time with each patient to make sure she gets it right. It is well worth it.

Dr Hood and all the staff are amazing. Everyone listens and takes good care of you. I have seen Dr…read moreHood several times. He is a caring person who makes sure you are taking care of.

This therapy clinic works one on one with everyone you never feel like just a number. They are very…read morehands on and take time listening to all problems. You never feel like you are being rushed or ignored for another patient. They have a surgeon and physician assistant in the office who can directly address and questions or needs that may arise.

Great people that helped me get well. I had tendinitis in my right knee and they designed a workout…read morefor me. I went twice a week for three weeks and fully recovered. They gave me pictures of the exercise I could do at home. Later they followed up to see how was going. Great people to work with if you need Professional Physical Thearpy Treatment.

From the owner: Our therapists have a combined 50+ years of knowledge and practical skill. Our therapists treat the…read moreperson NOT the diagnosis. We utilize multiple techniques in order to promote healing, relieve pain, and increase function.

PPT has been and is a knowledgeable, friendly, well rounded staff of professionals. They take the…read morevery important work of recovery and make it fun while guiding you thru the sometimes challenging "work" that will give your recovery and continued maintenance necessary for a healthy strong life. They have a positive way of making your sessions work for you. Dr Troy, Dr Bo, (Kelsey) this past summer and Shawna currently work one on one and as a team for your health. The administration is there for your every need and work diligently with scheduling, insurance questions and any need you may have. This is my first experience with Physical therapy where I want to show up and do my best. That is all accredited to their ability to listen, plan that day around your needs and execute. I never thought I would say how amazing it is to love physical therapy. Highlight of my week. Jeri Ryan

From the owner: At Pittman Physical Therapy Germantown, our physical therapists specialize in treating a variety of…read moreconditions including back pain, sciatica, neck pain, headaches, shoulder pain, knee pain, hip pain, foot pain, ankle pain, sports injuries, headaches, work injuries and more. Our treatment techniques include physical therapy, manual therapy, dry needling, and laser therapy. We are conveniently located off Poplar Ave in the StoneCreek Centre. Call us today at 901-627-3280 for more information or to book an appointment! Pittman Physical Therapy is committed to providing cost-effective, quality care to the community. Our goal is to maintain superior programs with exceptional outcomes.

It took me 4 months to get a new patient appointment. When I saw Dr. Allmon she assured me that if…read moreI am sick they will get me in same day or next day. I called and left a message a month or so ago when I was sick and no call back. I called last week and left a message to get a rx refill and no call back and no refill given. I called 2 days ago leaving a message that I am sick and my name, date of birth phone number, they never returned my call. Today I made a mission to get a hold of them. Called left a message. Called again got a person, was placed on a hold and then when they answered my call was told they do not have any appointments. I absolutely would not recommend this office.

From a patient of 10+ years of Joan Michelle Allmon, MD from St. Francis to Baptist Memorial…read moreHospital Collierville Where are MY records? Per Baptist Memorial Hospital-Collierville, my intake/symptom forms from 2014 to 2017 were "shredded" by you or your office within Baptist Memorial Hospital-Collierville's 3 year policy and conveniently when I was most ill. I requested my records when you changed practices in 2017. Former, current and future patients, I implore you to: 1. TAKE NOTES OF YOUR VISITS. 2. TAKE PICTURES of EVERY FORM YOU SIGN OR COMPLETE, INCLUDING YOUR PATIENT INTAKE/SYMPTOM FORM. ***This intake/symptom form, one form, is your only voice - you the patient. My voice was erased.*** 3. TAKE PICTURES OF ANY HANDWRITTEN INFORMATION YOU PROVIDE TO YOUR DOCTOR. I did provide handwritten information on a single notecard for each visit. These notecards were also not included in my medical record in any form from 2014 to 2017. Why not give these notecards back to me? 4. If you are unable to write or have memory issues, RECORD YOUR VISITS for your own recollection of what was discussed and what you need to do. 5. REQUEST a copy of your MEDICAL RECORDS. 6. Request a Complete Thyroid Panel. Request your lab results. Do your own research. Thyroid disease affects 1 in 8 women. I still cannot get all of my records while under your care requested August 2017. Where are MY records? YOU MUST BE VIGILANT ABOUT YOUR OWN HEALTH CARE. YOU ARE YOUR BEST ADVOCATE.