Went quite well about 5 minutes past my appt friendly staff results to my gastroenterologist were a…read morelittle slow overall happy

If getting labs here, please know that they apparently DO NOT do the one hour GTT (glucose…read moretolerance test) because they "lack the facilities" (you sit in a chair for one hour after drinking a sugar beverage, and then have labs drawn again...). This is odd, as the other labcorp at Walgreens DOES... perhaps a unique policy to this store...? As it also says online that they do this test as well... just please be aware so you can save time.

Quest just lost a long-time customer. I had blood drawn last week and unable to get results…read more Status online stated I needed to sched appt to take sample (which I'd already completed). 2 days later, the entry disappeared and new entry appeared (erasing any record that I had been there). Tried for days to reach a human at Quest...impossible. Every recording tells you to go online. My doctor finally called for me and found out they lost my bloodwork and it would need to be done again No guarantee that if I rescheduled I would get results in time to keep my MRI appt at a hospital. which by now was less than 24 hours away. I chose to use a different lab. The new lab got me in same morning with only a 5 min wait and my results will be available before morning. I was previously a happy Quest customer so it's sad that the lack of customer care & communications forced me to leave Quest forever.

I Made an appointment online about 3 days in advance for bloodwork for my dad. This location is…read morelocated on the second floor right next to the elevators. When we first entered there's is a receptionist area without receptionists lol. I believe the iPads were in place of real people. We checked in on the iPad which is super simple using the QR code I received when I first scheduled the appointment. We sat for about 5 minutes and they called his name. A large TV screen shows your name and where your place is in line. We literally were in and out in less than 20 Minutes. The phlebotomists working were fact, friendly and efficient. I will definitely come back to this location for future blood work.

This is the best Quest location I've ever been to. Check in was easy, I was seen quickly, and my…read morephlebotomist was quick and efficient. I also want to note that while waiting I witnessed no less than 3 patrons being rude to the staff and the women working were incredibly kind, courteous, and helpful, despite some obstinate customers. I wanted to make sure they were recognized, especially the woman in the all navy fit with the ponytail, white nails with red hearts. I didn't catch her name but she hadn't even clocked in and had the patience of a saint with a very demanding and loud male patient.

Worst blood drawn experience ever! Super painful and my whole arm was swollen immediately after…read moreneedle removal! When I was seeking for help, they just handed me a piece of paper to instruct me what to do at home. After a few hours following the instructions and I am still in pain and arm is still swallowing! Asked ChatGPT, suggested me to go to ER!!! BTW, I am very athletic and my vein is very strong and easy to draw blood! This is very first time I had problem with blood drawn!

This place was great. I was able to get an appointment, get tested and have my results in a little…read moreover an hour. Everywhere else I checked only had appointments for the following day. The staff was very helpful and friendly. I was nervous about sitting in a waiting room, however, it felt reassuring they they kept the doors of the establishment (front and back) open and they were sanitizing everything when we walked in. Once we got our tests done, they politely asked us to wait outside and waited just a few minutes for our results.

I have been going to Arcpoint lab in Coral Springs for well over a year. They are kind, quick and…read morereport out in a rapid and professional manor. The State or Florida receives their reports within a few days, but the patient report is out within 24 - 36 hours, PCR or Rapid Antigen. I need testing for medical procedures, and they are empathetic to my needs, always. The staff, Brian, Kissi and others are professional, happy with what they do and always try to accommodate their patients. Getting an appointment during the highest and most critical times was easy on their webpage and they respect those appointments even though there were so many walk-ins. Thank you for your kindness and reliability.

I wanted to take a lab test asap and not have to wait and pay copay for Dr etc etc. I made an…read moreappointment for a Saturday morning and when I got there only 1 person was there, which I thought was great. The waiting area was good and very relaxing. The problem? The 1 lady standing there didn't have an appointment and ended up being crazy and wasting like 40 minutes going insane about getting a cholesterol test results that day. She kept making the front desk girl call the lab, call the courier, call her manager, just absolute insanity. Finally the crazy lady came to her senses and felt bad and told front desk girl to draw my blood. But the front desk girl should have done mine first on her own, then returned to the crazy lady. The blood draw was fine, the front desk girl was nice, and I got my results in a timely manner (I did not insist on getting my results on a Saturday ). I would have given 5 stars had it not been for that. They should have had another phlebotomist there and again, my appointment should have been handled first. I wouldn't have been as irritated had I just walked in with no appointment.

Very fast service and friendly staff. This is my second time going to this location for a specialty…read moretesting. Absolutely recommend to anyone.

This is a first class medical testing organization. Charlotte is great and I can't say enough good…read morethings about her.

From the owner: Patient Service Center Laboratoryread more

Quest Diagnostics was founded as Metropolitan Pathology Laboratory, Inc. in 1967 by Paul A. Brown,…read moreMD. Today, the company is headquartered in Secaucus, New Jersey, and operates 2,000 patient locations and dozens of clinical laboratories throughout the U.S. Services they offer include diagnostics, clinical trials, risk management, and drug screening. Quest Diagnostics is the world's leading provider of diagnostic information services. Half of the doctors and hospitals in the country rely on Quest Diagnostics to provide critical information that helps them manage their patients' health, and one-third of American adults in the U.S. will interact with Quest this year. I like that the Quest website is user friendly. I can easily see available appointments across their many locations, book an appointment, and quickly view my results when they are ready. The results also include easy to understand information so I know what they mean. Pro tip: drink water before you come in to help plump up your veins. My doctor does not draw blood in the office, and at this point I have been to multiple Quest locations all over Broward County. The Margate Quest was a little harder to find than the other locations I have visited. It is a very small office located in a medical office building next to Northwest Hospital. The morning of my appointment, I received a link to check in when I arrived, but the link didn't work. I kept trying it over and over, and it still wouldn't work. I went inside to check in, but it was very busy and only one of the kiosks was working. By the time I was able to check in, the screen informed me that I was 10 minutes past my appointment time and had to make a new appointment. This was so frustrating. The next appointment time was not for another hour. I finally got everything straightened out, but I wasted a lot of time, and there was no one I could speak to at Quest since employees only came out sporadically to take people back. I tried calling Quest, but the wait time to speak to someone was 20 minutes, and the call kept dropping. I was finally taken back, and my phlebotomist was Maria. She was very gentle and made the rest of my experience the best it could be. I usually bruise, and there wasn't even a mark this time. I would use this location again, but I would arrive earlier for my appointment in case there is a problem checking in.

This has been my go to lab when I need a blood draw. I usually schedule an appointment online for…read morethe morning which makes the process go quicker . The check in process has been easy and they show your name on the screen so you know when your turn is coming up . I'm not always the best with blood draws so I mention to techs and I am able to use a room that has a reclining seat .i have always been treated with kindness and patience here.