Let me start by saying l've never left a negative review of a company before, until today. This is the second mold company that has come to my house in the past year. The first one was exceptional! However, my experiences with Mold inspection sciences, left very much to be desired. The inspector wasn't prepared completely for the inspection, his equipment wasn't properly charged, needing to be fully charged. Also, the inspector was squabbling with one of his internal associates about closing out several reports from previous (other home inspections) while at my property. I know this, because he made it clearly known to me his disdain toward his internal associate. He sat at my table multiple times, trying to close out (others) reports all while trying to do my inspection. My wife noticed this too. Not to mention I had to connect him to my internet. Which is totally understandable if he were working on my report. This is something that I've spoken to their company about multiple times and they assured me that it is common practice for their ORGANIZATION. My rebuttal was if I'm paying such a premium ($1300) for Services I want his undivided detention so he wouldn't miss anything. After complaining about this, they talked me into moving forward with their full detailed report of my home. I have been struggling with health issues due to confirmed mycotoxin exposure through independent labs. Against my better judgment and out of desperation, I said yes. Their director of sales assured me despite my previous issues the report would be worth the money. Upon receiving the report on Friday afternoon, the project manager was trying to rush me through the report, even though i notified him I was in a car with four kids. Lastly, and most egregious in my opinion is when I got the report it had somebody else's MASTER BEDROOM. That in of itself should negate the entire report. How can someone trust the accuracy and validity of the samples that were taken for health reasons if I can't trust their final report to me? When I called them, they assured me that everything ELSE in the report was accurate, but it was just a clerical or system error that generated somebody else's house in my report. Services were not rendered in the entirety according to the agreement, the inspector was utterly distracted, the accuracy of my so-called detailed report was faulty, and lastly, the timing of and informed consent weren't sent to me to sign until three hours after the inspection. Please see just a small sampling of the complaint letter I sent to them. I am a husband, and a father of four boys and money is tight. I don't feel like it is a lot to ask for a full refund seeing they did not uphold their end of the bargain. The report was sloppily put together with somebody else's master bedroom in it. The report wasn't corrected until after (I contacted) the company and told them my dissatisfaction and ability to trust the report. I'm writing this complaint so no one else gets negatively affected by this company; especially if they're having health issues like iam. I will end by saying I chose them because of their website looked incredibly professional, however hindsight is 20/20. Upon going back and looking at the reviews on their company, they don't have one complaint on their website that I could find. No honest company in my opinion would be so one-sided with reviews as to only have five star reviews across the board. I'm simply asking for some type of refund because of these reasons...which I feel is not at all a huge ask. read more

Mold Inspection Sciences - Home Inspectors Near Me - Erie, Colorado

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Don't expect them to care about your sense of urgency. I called to ask for a mold inspection because I was instructed by the general inspector on a house that I'm under contract. The woman on the phone didn't care that I had special need read more

Steve was amazing. He was super polite and very thorough. I knew up front what the pricing would be and what to expect in the inspection. Steve called to report the areas he felt needed to be sampled further and discussed this with me in order to get my approval. The written report I received after the sampling was done was extensive but in addition to the written report, I received a phone call discussing the results as well. I highly recommend these guys! read more

We had this company test for mold, asbestos, and water quality. While I'm not thrilled with their findings, I'm so glad we hired them. They were prompt, professional, and thorough. The reports they provided were very detailed and I think this was money very well spent. Highly recommended to anyone who wants to quantitatively evaluate the "health" of their home environment. read more

Mold Inspection Sciences staff made it easy to schedule and they were really flexible-- we needed to reschedule several times before the weather finally cooperated and they were willing to work with us. Steve, the senior mold inspector who helped us, was prompt, professional and courteous, thorough and efficient. Pricing was reasonable and clearly communicated. Mold report and lab report arrived right on schedule. I recommend them. read more

Overall a great experience. Mold Inspection Sciences is knowledgeable, reliable, and thorough. I hired them to do a mold inspection and several mold tests on a home I'm leasing. One of the reasons I hired them was because they do not do any remediation to correct any problems, so they have nothing to gain. read more

This company was top notch to deal with even from my initial phone call and booking. They were able to give me an apt quickly and during their visit they were thorough, patient and happy to explain and talk through any and everything I asked. Their report was fast and extremely comprehensive - super helpful as I needed it as part of a home buying process. Will definitely used them again if we ever have a similar need and highly recommend. read more

I had a very good experience with MIS. I thought Steve truly cared about my air quality and wanted to find the best solution for me. Steve pointed out mold issues and explained how to remove it - and, or provided me with turn-key remediation services. I wanted to save the $ doing it myself so I appreciated Steve's business approach. I will recommend Steve in the future and hope I do not need to call him ever again. read more

I couldn't give enough gratitude to this company for all of their thoroughness and professionalism. We have a one year old son, so getting accurate testing to know what we're up against was HUGE. They handled every step with the upmost quality and care and have given us to knowledge and power to feel safe in our home again. Highly recommend!! read more

This company is the best! They are professional and extremely knowledgeable. They gave me very detailed reports so I would know exactly what I was dealing with. Both Brandon and Steve were a pleasure to work with. I would definitely recommend this company! read more

Great company all around! They were very professional and arrived right on time! Would refer to anyone looking for a mold inspection.

These guys were great - super smart and they helped my HOA and residents out in a pinch.

It was very easy to schedule an appointment and they got us in way sooner than we expected. Steve was wonderful to work with. We initially made an appointment for their most basic service available. We weren't sure if the basic services would be enough for what we were looking for, and Steve discussed our options with us. We went with a more time consuming investigation and Steve was more than willing to extend our appointment time and was very flexible with us. He answered all our questions we had before, during, and after inspection and was very professional. We received a phone call regarding our report prior to it being sent to us, which was really nice of Craig to go through everything. read more

Can't speak highly enough of this company and their people! Extremely professional and responsive. Not only were they quick to get me on their schedule, they showed up on time were kind and courteous in my home and were done in less than an hour. Once they received the results they call me and sent me a thorough report showing the results of their tests and it included a remediation plan. I ended up needing to have them test my home twice (I'm renting and our landlord claimed to have remediated the mold but I was concerned they hadn't). Mold Inspection Sciences went out of their way to help me determine if the remediation that had been done got rid of the mold and if a re-test was even necessary. I had them come back out to test and sure enough there was still mold. They helped me greatly and went out of their way to make sure I was not taken advantage of by my landlord. If you need your home tested you will have a great experience with Mold Inspection Sciences! read more