I've gone through the drive-thru a couple of times on the way to work. The friendly staff helps to kick off my morning. I've only had the black and white mocha, which is pretty delicious and has good balance of flavors. I love the little stickers with sayings on them that they put on top of the lid to prevent spills is pretty cute. Definitely more pricey than Starbucks or my usual PDQ cappuccino, but it's worth a trip or two a month. read more

MOKA - Coffee & Tea Near Me - Madison, Wisconsin

The staff, particularly the morning crew, have to be the sweetest people on the planet. They are above and beyond friendly. I get coffee most mornings here and the staff has my order memorized. I love stopping here before work not only because the coffee is so good but also is a good start to my day. Coffee is excellent, staff is excellent, I can't say enough positive things about MOKA ! read more

Great coffees, smiling baristas and good ambiance. Been there thrice and have had great experience every time. Hot chocolate tends to be a little too sweet for my liking, but the mocha is just perfect. Just wish they could get a bigger place or make the interiors a bit more cozy. Nevertheless, definitely worth your buck! read more

I wholeheartedly agree with the other reviewers here...the customer service here is beyond great. Every single visit I've ever made through the drive through - literally every single visit - has been a pleasure. I've had no fewer than four different baristas take my order, and each was as friendly as the last. Places like this legitimately ruin experiences at other coffee shops, restaurants, and retailers. Why can't every single person treat customers this way? Considering the quality of service, I'd really let even the most mediocre coffee pass. Fortunately, that isn't an issue here. Their coffee is as good, if not better, than any other coffee shop I've been to in Madison. On top of all of this, their location and their drive thru make this one of my favorite places in town. It doesn't matter if you're driving to or from downtown on University Avenue, it couldn't be easier to access this location. read more

Moka is my favorite coffee shop! I wish there were more around! The staff members are so friendly and I have never had a bad drink. I also think that the prices are comparable or less than the bigger chain coffee shops. read more

Excellent quality , Excellent Customer Service, Excellent everything. From the first time that I've had MOKA (to my most recent cup..today)...they have always have excellent service and excellent coffee. They are always willing to accommodate any request that you have. I would highly recommend MOKA to anyone that wants a nice cup of coffee (or specialty drink) ! read more

They are kindest people ever and their coffee is amazing. Great customer service. A warm inviting coffee shop.

My mom and I are ADDICTED to Moka! We absolutely love everything we get there and the staff is truly the best in Madison. Everybody is over-the-top kind, willing to offer suggestions and actually care about you and your life. Between the coffee and the service it is without a doubt my favorite coffee shop in Madison. My recommendation: Iced Sugar Free Caramel Latte with Almond Milk. And yes, you should always get the largest size possible. Other favorites: anything blended/in frappe form and whole milk cappuccinos! read more

This is my favorite coffee shop in Madison! I don't typically get lattes anywhere because I don't like how sweet they are. They have multiple types of non-flavored coffee, and each are so different. I love the Jamaican, or the house with sugar free almond syrup. They have so many syrups! And more sugar free options than most places. I do really enjoy their miel, despite not liking lattes, and this has just a hint of honey to mellow out the acidity of the espresso. Today I ventured out and tried their lavender earl grey tea latte and it was literally heaven. I don't want anything else now! The staff is always super friendly, and if you go through the drive-thru they usually chat with you while you wait. It's cute, and they seem to genuinely want to connect with their customer. They also have fundraisers for different charities every now and then. I happened to stop in one day last summer while they were doing something with the Dane Co Humane Society. Great, little place! read more

Great service, terrible coffee. My cup was half full and I paid as much as I would have at Starbucks. Never returning here, Starbucks still has the monopoly. read more

This is my favorite coffee shop for a quick drive-thru experience. The baristas are sooo friendly and kind. Some of the best customer service I have ever received on a consistent basis. I love the Jamaican blend coffee. read more

High quality drip coffee and a speedy drive-thru -- what's not to love? The true motivation behind writing this review is Moka's customer service. It's a popular place, and the drive-thru line is usually several cars deep. The staff is often running out to your car and taking your order well ahead of your official place in line in order to expedite things. This is especially impressive when it's 9 degrees out like this morning. Way to go, Moka. read more

This place has the best coffee (as far as on-the-go coffee places). Even better, they are extremely friendly and have great customer service. If there is a long line, an employee will come out to get your order so that it is ready for you by the time you get to the window. Will always go out of my way to get MOKA. read more

The drinks are pretty good but they didn't stand out. If you're looking for a strong coffee or espresso taste, I wouldn't recommend this place. It tends to be on the lighter side. I tried the Jamaican coffee and the Iced black and white mocha. Comparable prices, great cafe environement inside, good wi-fi and good customer service! I agree with others, the staff here is very nice and friendly. I would have given 5 stars if the employee offered me a sample of the coffee when I told her I was having a hard time deciding what blend I wanted. I ended up choosing the Jamaican coffee. read more

A nice quiet hangout for getting work done, with good coffee. Area was clean, and staff was very friendly. I also loved the fresh flowers on each of the tables! read more

Moka may be the happiest place on earth. Every employee is above and beyond friendly, energetic and positive. And while it would be worth it just to visit and enjoy the good cheer, the Jamaican coffee is stellar and plenty worthy for the trip. Take a bag of these beans home with you, roasted with maple to give this solid coffee a sweet finish and make your kitchen smell delicious in the process. If you have a bad experience at Moka, you are probably the Devil. read more

Went through the drive thru but this time at the location on Washington. Delicious drink and SOOOOOOO pleased to find out they have almond milk. Cargo does not and for this reason, Moka is my coffee joint of choice (even though it's a little more expensive). read more

LOOOVE this place. The coffee is delicious and the staff is super friendly. They are also really fast--my favorite place in Madison by far!

Love this place! Their seasonal drink specials are delish and they have over-the-top customer service! They put a smile on my face! Their fruit smoothies are a hit with my kids too...along with the tootsie-rolls. ;) read more

Working just a few doors down I was excited to see a drive thru high quality coffee shop coming in! I've been twice so far, and love it! If you pull to the drive thru and there's someone at the window, a very friendly staff member will walk out to your car window and greet you, take your order, and it it started inside! The first time I had the iced Jamaican coffee with a shot added to it (a staff recommendation) and it was fantastic,,,slight hint of maple sweetness! Today I had an iced hazelnut latte, again delish! Friendly customer service, great quality, a drive thru for chilly winter days...I'm sold! Look for it in the building shared with Forward Dental just before Whitney Way! read more

Wow!!! The customer service is always great. The employees are friendly, smiling, & ask how my day is going. They serve great coffee! If you like vanilla & need to beat the heat try an iced blanco Americano. They take pride in what they do at MOKA, you can tell by the entire experience. read more

Great coffee, great service. What more could you ask for??? The drive through is nice. It makes for such a quick stop for coffee. The Jamaican blend? Amazing. The people there are so friendly. If you want great coffee quickly, this is your place! read more

Hands down new favorite coffeeshop! When I asked the barista which of their coffee blends she preferred, she gave me a really genuine and friendly response... and a little sample cup! She really went out of her way to make sure my experience was pleasant. Best customer service in any of the coffeeshops I've ever been to. Great coffee to boast about too! Highly recommend! read more

Moka is my favorite. The fact that they have a drive through makes my day. I always order a Chai tea latte with coconut milk. Love it. Also they sell these bars call moka bars and they are AMAZING!! They are peanut butter, millet, puffy cereal, chocolate chip goodness. They are huge and can last for 2 snack periods or a solid breakfast. I can't forget to mention the fun stickers they put on every drive through cup. Can't rave about this place enough. read more

Oreo latte blended triple to die for good bye Starbucks. Great location. Always consistent in flavor and service. Wife and I have been going there for about a 2 months now. Drinks have been very consistent have not had a bad drink yet. Mixed on the customer service I could be setting standard to high. I did just buy the Moka house bean coffee for home. I was pleasantly surprised. I thought it would be strong and bitter. It was not! The coffee was smooth and full flavor and tasted great. I found my new coffee. So far very happy stopping there. read more

I absolutely LOVE this coffee shop. My daughter and I come here every Saturday morning. The staff always greets us by our 1st name and I love that they remember the drinks that we order. read more

Great coffee, great vibes. Keith is a G, but I'm sure the other employees are boss in their own rite. Check it out. Or don't. Whatever makes ya happy, right ! read more

On my way to work I decided to stop since I didn't get a chance to make my normal cup of coffee at home. It was a good decision!! I used the drive though and someone came out to take my order since there were cars in front of me. I got a few drinks for co-workers and then I got myself the Chaippuccino. I love Chai tea lattes and I love espresso so this is an amazing combination!! I will be back for this drink for sure. I don't even know if I want to try anything else it is that good! read more

Moka's top notch beverages are made even better by their friendly staff. I've never been to any other drive thru in my life where someone chats with me the entire time I'm waiting on an order. And they aren't just trying to be polite. They seem genuinely interested in hearing about my day and keep the conversation easily flowing until I drive away. Though awfully decadent, I love the black and white. It's definitely not a drink for every day for me, but it's a really great treat now and then. I've had it hot and iced, and I couldn't pick a favorite even if I tried. read more

Moka has been my go to coffee place on the way to work everyday! I am a surgeon and moka has really good hours and prices for their location. I stopped going to Starbucks after discovering this hidden gem. 10/10 would recommend. read more

I am a really big fan of their jamacan roast. They don't have a super huge selection of coffee beans but the three they do make are all excellent. I would go here over Starbucks any day. read more

The staff here are super friendly, eager to take your order and will diligently make sure everything is correct and you leave satisfied. Coffee tastes great as well. Plus, the little stickers they add on the tops of your cup to prevent spills are always so cute :) read more

Hands down best coffee in Madison. Do yourself a favor and dabble in the Jamaican coffee

My absolute favorite coffee place in Madison. So glad they opened a location in a "banana stand" kind of place on Mineral Point Road, as well. The employees go out of their way to cheer you up, their prices are very reasonable, and the coffee is outstanding. Bravo! read more

Love this place. I live right nearby and go in the drive thru a couple times a week on my way to work. Always smiling employees and they strike up some good conversations, too! It feels like they're making it a personal experience and actually care and I love that. It's like I'm visiting family when I go instead of just being another cup of coffee to them. They have seasonal drinks that are always so delicious. I have not been inside because I honestly didn't realize they had an inside for people to go to. Looks pretty small to have something like that, but I'll have to check it out some day. read more

This is seriously good coffee and the baristas are always kind! I used to work at a coffee shop so I feel like I can be a bit discriminating. This is my favorite in Madison! read more

The people who work at MOKA are some of the very nicest people around. Seriously! The coffee and espresso drinks are fantastic and they are able to make them quickly. read more

This is hands down the best coffee in Madison. I stop here every day before work. The service is fast, and the staff are incredibly friendly! And the coffee..mmmm...did I mention how delicious the coffee is?! read more

Absolutely amazing service & a Chai that hits the spot every time. They go above & beyond each time I've visited & I will keep coming back!

Simply the best! I stop for coffee at least twice daily. Personal, friendly and prompt service. Great muffins. The drive-thru moves quickly. Thanks Karen and crew! read more