I can't say enough good things about the service we've received. Everyone we've dealt with, from…read morethe owner to the technicians and the scheduling team, offers outstanding customer service and is truly excellent at their job. Highly recommend!

I learned the hard way by not asking for a written estimate. I had a verbal quote for $150 ish to…read morereplace a switch on my furnace. The technician spent approximately 25 mins working and I received a bill over $800.I thought it was a mistake. When I called the office wondering why it was so much more they didn't care and said they would take payments. I know I was completely ripped off!!!

My front yard sprinkler system had a bad valve that I couldn't replace, because the water shutoff…read morehad seized. So, I called Musch Plumbing. Mr Musch appeared almost instantly. He said he and his minion would return, the next morning. They arrived, dug, applied penetrating oil, and, almost-miraculously, un-seized the shutoff. I highly compliment Musch Plumbing for their responsiveness and competence!

John is knowledgeable, skilled, dependable, honest, hard working, and a perfectionist on everything…read morethat he does. My first experience with John was last July when I had a couple of major plumbing and sprinkler system issues. He resolved the issues beyond my expectations. Being able to get it done on a Fourth of July Weekend was unbelievable. After that experience I asked John if he would do some additional kitchen and bathroom remodel work for me, and he agreed to not only do the work but to manage the project since it included having an additional contractor involved. John oversaw the installation of a kitchen countertop, he removed the old countertop and installed all new kitchen appliances. He installed a new kitchen sink and garbage disposal, and had to re-plumb in order to do so. He updated one of our bathrooms to include a shower, and insulated the walls behind the shower. He oversaw the installation of all new interior doors and one exterior door. He had his crew touch-up all paint to match what was already there. He noticed things that needed done and asked me if I wanted him to take care of them. We are extremely happy with the quality of the work done on our house and appreciate John's attention to detail and taking the time to do it correctly, as if he was working on his own house. He communicated with us regularly on the project via texts and phone calls. If you are looking for a quick fix at a cheap price, John is not your man. John does exceptional quality work. He provides very detailed invoices. He does not take short cuts because he does not want come-backs and he does guarantee his work. We will definitely be using John to work on future projects and will keep him on speed dial for those unexpected emergencies.

I used R S to install a heat pump on my home. His crew were prompt and efficient. Their price was…read morethousands of dollars lower than a well-known competitor for the same work.

I scheduled an appointment, and Jesus arrived exactly on time. He confirmed he was there to service…read moremy unit, and I explained that I also needed the common wire connected for my new thermostat. Jesus was extremely respectful and professional, and he assured me that adding the wire would be no problem. Once he finished the work, we tested everything together, and the new thermostat functioned perfectly. I'm genuinely impressed with Jesus, as well as the owner and the entire company. Their professionalism and quality of service truly stand out. I highly recommend them to anyone needing service for their units and very affordable.

ZERO ACCOUNTABILITY from this company. It makes sense after reading the experience the poor lady…read morehad after a tech killed her cat. This company ripped out my fence with no permission to access a shut off for a neighbor. The fence still has not been fixed and they just left it in pieces on the side of my yard. I was away at work getting ring alerts of people walking up and down my driveway and pulling apart my fence. To top it all off my pregnant wife came home to the water turned off. The company was closed and I had to have a neighbor come and turn my water main on while I was still at work. I've used this company twice and both times felt they overcharged for the material they used and the work was sloppy. Do your research plenty of other companies in the valley who do great work.

I try to only leave positive reviews, but we had a lot of things go wrong that led to us being…read moreovercharged. Our heater which is brand new, warranty until 2028, stopped working shortly after we purchased our home. Got a diagnosis from Bishop Heating and Air, but they had a long wait time for getting the part installed, so we went with Dean's. I relayed all info - already had a diagnosis, using our warranty which is good until 28', gas valve needs replacement, don't need Dean's to send someone to diagnose, we just need the part ordered and installed. They sent someone to diagnose, which I repeated again, that we did not need. After they got the part, tech comes and installs the gas valve and says "they don't usually change the shape of the part unless there was something wrong with it from the manufacturer" to which I respond, "well I'm happy it's covered by the warranty". Long story shorter.. They tried to charge us for the diagnostic appointment (which literally never happened, no one showed up, it was a phone call of me telling them we only needed an appointment to install the part). And they charged us for the $300 gas valve which I had repeated to two of their employees was warranty work. I explained the situation and had to argue my position. They took the service charge off for the appointment that never happened (which was written on the bill as if he had shown up), but insisted that I never told them about it being warranty work. I asked to speak with the owner multiple times, and asked that they have him call me. Never heard from him. We feel scammed. We recommend paying attention when businesses have an unusually high rate of bad reviews. We will not use Dean's again and we send anyone we know elsewhere.

very friendly people I hope nothing happens with my appliances. but if something happens definitely…read morei know what plac I can go thank you guys

Great professional company with wonderful people. from the person answering the phone to the…read moreservice at your home. You know exactly what the costs will be before work starts and why. Don't hesitate to call them

I have had to have my Air Conditioner serviced and repaired by Advanced Air, and I can honestly…read moresay, that even though my air conditioner was giving them a ton of trouble after repairing almost everything on it, they would not give up on it. They are hard working and respectful people that want you to be happy in the end. I would recommend this company to do all your heating and air repairs, they are top notch!

Great and prompt service. Bill explained problem, had parts on hand, fixed the A/C. Definitely…read morereccomend.

I removed a sink from our master bedroom, and there were three pipes through the floor that needed…read moreto be removed. I left messages with three local plumbers I found through Yelp, and Sweetwater called back in less than 24 hours (the other plumber called back in 3 days, the third not at all). Our condo shares water with the entire complex, so Sweetwater coordinated with the local management to shut the water off to the entire complex and perform the job. The job was handled professionally and for a very reasonable fee. He capped the plumbing under the subfloor and checked for leaks after repressurization. I am very happy with the work that was performed and the total cost was very competitive

We had the Frozen Pipes syndrome during a very cold week and though our pipes have never been a…read moreproblem previously, it was definitely an eye opener to not have your water running when you wake up! I called and they were very nice on the phone but mentioned that they had lots of calls that morning, though they would come by and make sure they couldn't fix it quickly in about an hour or two. Sure enough, they arrived when they said and they stayed longer than they said they would to be sure we had our water running again. I highly recommend these guys as they were polite and courteous and go the job done before it was promised. In a town of flaky folk, these guys shine and shine brightly.

Seamless, professional, great service - all at a reasonable price…read more Very quick response to the service inquiry.

Very honest, efficient and fairly priced. They were far more transparent with what they were…read moreoffering vs. other providers we've used in the past on an AC repair. Their team was kind, professional, cleaned up after the job, and they provided evidence of all the work performed and tests they ran to ensure it was all done perfectly. I trust them and would use them again.

Bill's Appliance just finished repairing my dryer. Bill's work was professional and thorough…read more They called to confirm their arrival time and arrived when they said they would. I highly recommend Bill's Appliance and would call them first in the future. I worked in Information Technology for almost 40 years; people always ask me to fix their computers. While all computers are basically the same, they all have their idiosyncrasies. Sometimes it's difficult to determine the problem and it's always difficult to tell someone the bad news if the problem is significant. Two very polite and professional men arrived to diagnose the problem which I appreciate. One person supplied the tools to the other so that one person wasn't constantly getting up and down; made the job go more quickly. In my case, the problem was not simple to find and it was good that there were two technicians who could discuss possibilities. My dryer indicator lights suggested it was good to go, but would not start. The technicians methodically checked and tested each of the components from the most common issue to the less common. The common issues tested fine. When they went to test the control module, the on-board diagnostics would not work. They could have stopped there and said the control module was bad (this would have been easy for them and expensive for me), but instead they took the time to actually get to and inspect the control module. There was nothing obviously wrong with it (no leaky capacitors or burn marks). They reassembled the unit and I was prepared for them to tell me they would have to order a new module, but they gave the dryer one more test and it worked fine... there must have been some kind of a bad connection on the module. Regardless of the outcome, these folks did terrific, trustworthy work and I was glad I called them.

I've called Bills Appliance Sales and Service every time I need appliance help. From the…read morereceptionist, Monica, to the technical staff, they are helpful, friendly and efficient. Robert, one of Bills co-owners came out to resolve a problem with my washer, and he arrived on time, and kept me updated. He called after he left and diagnosed the problem, pointing me in a new direction, as the problem isn't my washer. I can highly recommend Bills Appliance, and will continue to use them for my appliance repair in the future.