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The Window Guy

5.0 (1 review)
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Services - The Window Guy

Blind installation

Window treatment installation or replacement

Motorize existing window treatment

2 More Services

Window treatment removal

Window treatment repair

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High Country Lumber - Clothing snd shoes.

High Country Lumber

(34 reviews)

$$$$

Had an extremely poor customer service experience at this location today. I purchased a current…read moredetector this week (along with about $500 in other items). I had some repairs I had to make while on a trip. The current detector did not work, in fact to a point it's a danger to someone if they blindly trusted it. I wanted to exchange for a better device. I figured no problem, right? Wrong... I didn't have a receipt, in fact I don't believe I was even offered a receipt, and if I was it definitely wasn't explained I wouldn't be able to return something without it. I honestly don't even think about returning things, it only happened because the device was defective. Look I get it, there's a lot of abuse and yes a receipt is important, but it's 2026 almost everywhere can look up a purchase on a card these days. It was more about the attitude and principle than anything else. There was no attempt to accommodate or even be decent. It would be one thing if I was asking for a straight refund, but I was upgrading to a $150 device (which I still purchased as I needed it). I was willing to show the device fault, but again no one cared. I love supporting small businesses, but this $23 device and poor service will have me going anywhere else and only back to Ace as a last resort. Thankfully Amazon ships here, just takes a few days longer. If I wasn't heading back home I would have just ordered it there. Hopefully in the future you'll find a better way to support your customers. I come here every year around this time and you were my go to location for parts. Next time I'll just wait it out for Amazon.

Everyone is so friendly here! Always willing to help. From now on this is the only place I'm…read morebuying paint, and everything else I need. Thank you ACE! Sharon

The Window Guy - windowsinstallation - Updated May 2026

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