Hey are you hungry well you need to come to Moe's Southwest Grill. The staff greeted us with a smile and warm hello. The vibes is about quality customer service and food. My burrito was so big with ingredients it busted, I said it's okay just wrap another tortilla around it. Hell no, they said hey we have to do it right and remade the delicious veggie burrito. Overall you need to fuel your body after a workout, running errands or just damn hungry come on in. The staff is amazing shout out to Shacarrie C excellent service with a smile. read more

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Unfortunately food is way oversalted and seating needs updating. Some cleaning and refurbishing would help.

Go to chipotle. Don't spend your money here. The portion sizes are about HALF of what you would get at chipotle and the prices are HIGHER. Just look at that bowl. It's insane. As for service, they're okay. But one of the ladies seemed annoyed she had to do her job at all. I asked where the spoons were and all she said was "over there" in the most annoyed tone. Food was cold before I even got it. It's like they didn't even have the warmers on or something. I drove 5 minutes down the road and ate it and it was like it had sat out for hours. Tasted nasty. Depressing vibe inside. Just feels sad to stand in there. The taste of the food was only kind of okay. Overall, I strongly advise you just go to chipotle instead of here. You'll get more food for your money and it'll taste better. read more

Moe's Southwest Grill - Mexican Near Me - Jackson, Tennessee

We were scrambling for food after a long day. We had eaten at Moe's before so we were comfortable with the idea when there were limited options. The staff members at this Moe's were accommodating and extremely friendly. We had a great conversation while they were preparing our order. We returned to our home about 20 minutes away and the food was delicious. Even though there was only a half hour before closing; the food was not your typical end of the night. It is apparent from the employees to the food quality that this location takes great pride. We will be back in the future. read more

I would have given this location 5 stars if they had fresh onions as a topping option. Their service was friendly, and the food options that they did have were fresh and tasty. But the actual seating area is pretty rough and run down. If the local Chipotle didn't have such bad Yelp reviews, I would have chosen to have lunch at Chipotle instead. But Moe's won my lunch money because the Yelp reviewers vouched for the quality of the food, and at the end of the day, that's all my tummy really cares about. This meal made me realize how much I need fresh onions in my chicken rice bowl to truly enjoy it. Nonetheless, I appreciate the fresh ingredients and don't regret choosing Moe's over Chipotle in this area of the country. (Special shout out to all of the local Yelpers who helped me make my decision as to where to have lunch today). read more

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Gotta love this place great people and great food all the workers are amazing working this place,been going for a while ,,,,thanks to a great owner of the Reddog Bar And Grill ,,,,,,,, read more

Vibe was weird and it was very dirty, not sure what standards I'm Jackson are lately but I was very excited and left very disappointed. Lady said I'd be back but the taste of the food was also pretty awful. No flavor very bland, seemed like the food wasn't very fresh and sat out awhile. read more

Had a delicious stack! Staff was super friendly and polite, the store was very clean and everything tasted great!

The service was terrible. There was only one other person in the restaurant and I waited 25 minutes to get my food. I had to wait for the person at the counter to get done doing paperwork to help me. Disrespectful people work here iykiyk read more

we were on a trip to Texas and had tire problems and came across this restaurant while waiting to get our tire repaired. We never had been in Jackson TN before so we googled restaurants and came across this one so we gave it a try. All I want to say is this is now our go to restaurant when we go through TN. from the time we walked in until the time we left we felt like family there. The waiter was spot on with service we did not have to ask for refills etc. food was hot and fresh and I cannot say the last time I can say this for a restaurant. We come through twice a year and this will definitely be our stop each time. I wish you were closer to our home. Keep up the great work!! read more

if you want to know what a restaurant looks like that is run by people who hate their job then look no further! It is a shame to ruin a good Moes with terrible service. Every couple years I try this Moes to see if things have improved but the service continues to ruin the experience. I am writing this as I wait an additional 30 minutes for my to-go order past the time they said it should be ready. The restaurant is a mess and the coke machine is out of almost everything. Maybe this time will really be my last time coming here read more

Think Subway with a South Western twist. Food was pretty good. Only issue was the soda machine was functioning correctly, but not deducting for that. read more

Website advertises delivery - this is only partially true. After spending nearly $30 for a simple burrito and a bowl, it took two hours to get here. Apparently their DoorDash driver was busy. $30 for a soggy, cold burrito is a pretty bad deal, huh? Don't order delivery here. You may regret it like I do. read more

I've been to many Moe's in my living in Tennessee and these folks were the KINDEST! They made some solid burritos/quesadillas (seriously - all the goods) but they were so sweet with my kiddo. Definitely plan to return when in the area! read more

No one here was wearing a mask... even the guy behind the counter... everyone was friendly enough, but I didn't feel comfortable and the guy who came in after me left because of it too. read more

Welcome to Moe's! Typical Moe's experience. Not my favorite burrito in the world (I still don't think rice belongs in a burrito) but hey, at least it's something. Clean, good counter service, cold beer and a salsa bar; it'll do, yes it will do. (Even though it is next to a pet store. . ."is that Chicken? Uh, yeah.. . .chicken") I seem to recall they had a pretty cool Coke machine at this location as well. The one really weird thing at Moe's we recently noticed, the super-sad celebrity lookalike (Moe's customers) posters. Wow, just wow. Worth a visit just for that! My usual, the homewrecker burrito with black beans. . .oh my gut. read more

The staff was AMAZING! The food is always great! I'm glad we stopped by! Thanks y'all!

We ordered a taco meal kit and when we got back to the house, the box contained everything - except the tortillas! I called to complain but I wasn't about to drive back down. But the woman I spoke to, a manager I think, offered to bring them to us! Now that's great customer service! And the food was excellent. read more

Is you see this drive about .1 mile down the road to chipotle trust me it's so worth it Moes food is so dry

They forgot the chicken... on my chicken nachos:( They also forgot the queso and cookie on the side. The rest was good. read more

Today, a pharmaceutical rep for our company decided to cater our lunch and placed an order with Moe's. The order was taking an awfully long time to arrive, so someone called to see what was going on and was informed that the order was mistakenly delivered somewhere else. Supposedly, the "driver" delivered the food elsewhere and either has no idea or doesn't remember where he dropped it off!! A replacement order would have taken at least 30 more minutes to complete, so the rep chose to cancel the order altogether. The issue is not that we did not get the food, as we can fend for ourselves and get lunch. The part we cannot comprehend is this "driver." Who has the job of a DRIVER but has no sense of where they have been? Whether or not he/she had 1, 2, 5, or 10 orders to deliver, you should at the minimum have a general idea of where you have been and where you delivered a very large order of food!! If the company is not using some kind of system to have parties sign for their delivery, they really should consider this. Also, if the company is not requiring their driver(s) to enter the delivery addresses into a GPS system, they should consider this as well. There is no reason that they should not be able to determine who received food that did not belong to them! Our only final hope is that our rep receives her refund for the order she placed. read more

Love me some Moe's when I want a taco salad. I always get the chicken in a shell with a side of queso. Moes hits the spot for a salad and they sit right jn the middle of Qdoba and have more options than Chipotle. They do seem hit or miss as a chain but this location was clean for the most part and the food was fresh. Their shredded lettuce was old but their romaine fresh and crisp. read more

Moe's Southwest Grill - Chicken Salad with corn - Mexican Near Me - Jackson, Tennessee

Husband and I stopped while traveling home from our Ole Miss weekend and had the best Moe's experience EVER. Every worker in the restaurant was friendly and professional. Our meals were HUGE (I even halved my salad to take the second half for lunch the next day!) and exactly what we ordered. Clean restaurant and restrooms. Friendly service. Excellent stop for a nutritious and quick meal while traveling! read more

I love Moes food. Fresh and tasty. I allways order burrito bowl to go. But this place was messy and not so friendly. Portions are smaller then other Moes places. Served with Moe's Famous Queso, your choice of protein, beans and pico de gallo. read more

Pretty much a normal Moe's experience. My burrito was not given as much love and attention as I'm used to. They didn't fill it up like other locations I've been to. Other than that the staff was friendly and the tea was sweet. read more

Wow did I wake up on a different planet? This ol reliable Moe's was awful. Orders wrong, and not just our table, overcharged, cold food and argumentative staff. Don't know what happened but looks like business is down so it isn't just us. Where'd ya go Moe? read more

This is hands down the cleanest and neatest Moe's I have been to in years. All of the staff was extremely friendly. I will definitely be returning. read more

We absolutely love coming here. Great fresh food! Something for everyone and a wonderful place to take your children. We always leave stuffed. read more

My favorite so far is the burrito bowl. You choose your meat and toppings(which are very fresh) so it really is your way. The salsa bar is very small,but excellent choices. The pineapple cucumber is Awesome and I really like the smoky habenero. read more

The staff is awesome. Quality food quality service. Jarvis is killing the game. Never had a Mexican experience quite like this.

I've been here a handful of times. I always get the same thing so I can't comment on the greatness of the food. What impresses me the most is this place is essentially fast food without the "fast food restaurant". The employees treat people with respect, have a sense of urgency about their job, and always say welcome and thanks for coming. The sitting area is ALWAYS clean. The manager runs a pretty tight ship most days I am in. read more

I hate how they scream welcome to Moe's. It is annoying. Food is either good or only okay at this location.

Moe's was my favorite restaurant until a few months ago. The franchisee changed and know the staff is unprofessional and the quality of the food has gone down hill. read more