I've been behind on some of my reviews and I apologize for that. I hate it to loom about two months ago. Pam and I went there and it wasn't quite what we expected. It was a go up and order at the counter and they bring you your food. If it was a full sit down where they had a menu I would give em 5 stars cause the food was very good. And we travel to Tulum twice a year. And their food is very authentic. I love their sauce bar. The inside is kind of what you would expect for a place that you walk up to the counter. In order, the ambience is OK. If you're in a hurry for some authentic Mexican food, I would recommend this place. If you wanna go out and dine, maybe not where you wanna go. read more

Yes! Eat here! Great food and great service!!! My daughter and I were passing through and just happened to stop at this place and were very happy we did!!!! Excellent!!! read more

The food was excellent and very filling! My daughter said it was better and bigger than Chipotle. And Andrew was the king of customer service! Great stop for lunch! read more

The best fish tacos in Jackson. Fast and friendly service in a cute restaurant. Always great food.

This is the second time I tried this place. It's just okay but the prices are too high for just ok. Everything was kind of bland and the soft tacos weren't good. Just seems like this is just of lot of frozen thawed out food. Cabbage instead of lettuce was on my tacos. The chips and salsa not good. Service at the drive thru was slow. I'm not going back. read more

I am confused by these reviews. You're better off going to Taco Bell. We were on the road and needed somewhere to stop. I was happy their vegetarian options were clearly listed. First off, this is an order at the counter, quick service type place. So, it's not a traditional table side service place. Which is fine, if the food is good.. it's not. Spouse had some shrimp tacos and said they were "fine". I had the "vegetarian nachos", sans jalapeños, and they still brought me a plate covered in jalapeños.. had to get a new plate (which still had few stray jalapeños). It was basically a cold, bland salad on top of tortilla chips. I have never had COLD "nachos" before. I assume this watery white stuff at the bottom of the plate is "cheese", but honestly, these were horrible. I had to add a ton of salt. Zero flavor at all. So irritating. Not nachos. Bathroom was also ten degrees colder than the rest of the place, for some odd reason. We paid around $40 for the meal for four people, but honestly, we could have paid half that for the same quality (or better) at Taco Bell. read more

Tulum Fresh Mexican Grill - What is this ? Cheese water? - Mexican Near Me - Jackson, Tennessee

The customer service was lovely and so was the food. The manager Andrew and the cook Maria were very lovely. The food came out fast and was nice and hot! Will definitely be back! read more

Very good, yes order at the counter, but nice staff. Explained everything very well. We both ordered bowls that were delicious! My edible bowl with fajita chicken had great seasoning and all was just as ordered. Wish I wasn't traveling, so we could frequent this place! read more

Saw the billboard and decided to stop and eat from Texas. Andrew was a fabulous employee. Lively and great service! Food was delicious. Try the street corn and avacado creamA! read more

This place offers great food at a great price in a fun and inviting atmosphere. They offer burritos, tacos, etc. in a casual setting where you order your food at the counter and they hand you a number. From there you select a table and first they bring you chips and soon enough your meal. They have a salsa bar where you go choose your salsas. I particularly like their salsa verde and their habanero. I also liked their carrots and jalapeno peppers that is also at the salsa bar. They have both indoor and outdoor seating and since today was a particularly beautiful autumn day, several people opted to sit outside and enjoy the day as well as their meal. I had the tacos diablo with their carne asada and not only was it extremely tasty, the total, tax and everything, was $8.22. I strongly recommend here. It is a great place for a meal. read more

Tulum Fresh Mexican Grill - Mexican Near Me - Jackson, Tennessee

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The service was fast and friendly. It was mostly self serve on drinks, salsa, utensils; but the server brought our meals to the table. The tamales were fabulous! Recommend the fish tacos & chicken quesadillas. read more

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Tulum serves pretty westernized Mexican food, but t hits the spot when you're craving meat, cheese, and corn! Which spot? You can decide that for yourself. Came here for a light dinner consisting of carne asada fajitas, Tulum Fajita salad, elote, and a side of pinto beans. Everything was heavy on the meat and light on spice. Yes, I would've liked the side sauces to actually be spicy (and there are many options, which are self-service!). Regardless, I very much enjoyed my meal and thought it to be comforting Tex-mex in a fun, colorful, and casual environment. That elote is a must if you're into Cotija cheese and white sauce, because they pour it on. My salad was pretty big and had a decent portion of carne. The pinto beans were fine, nothing crazy. And the fajita is a great choice if you want a high variety of ingredients and delicious tortillas to go along with it. Recommend for a laid-back, affordable, family-friendly Mexican restaurant. read more

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Not sure what all the hype is- food was minimally ok for a authentic Mexican place. Service good- (order self) Clean However, wouldn't come back- typical fast food place read more

I think this place is outstanding. My dad and I have come three times just this month. We get the chicken bowl and added onions lettuce and sour cream. It is ALOT of food for an $8 bowl. We also loveeee the soup. It's similar to a chicken noodle with a twist. Worth the drive!!!! They have two locations and I think this one on carriage house drive is better. The staff is also attentive !! read more

Tulum Fresh Mexican Grill - Chicken bowl - Mexican Near Me - Jackson, Tennessee

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Good food! We ate supper here and got plenty to eat! The employees were very kind and helpful! read more

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Outstanding service and quality! We used Tulum's catering service for our family Christmas gathering and we were extremely pleased with the extensive taco bar selections, the queso, and the churro snack tray! Very generous serving sizes, sturdy serving containers, and great presentation! It was truly a turn key, delicious meal! Highly recommend their catering department! They were very helpful in guiding me to choose appropriate choices based on our family's particular needs. read more

Hubby and I were in the area after a wedding and decided to stop here to get dinner before heading home. This place looked like it would be only Tex-Mex but up by the register they have authentic options you can choose from. There's also a salsa bar you can get salsa from but be careful because I found two of the containers stuck together in the stack of supposedly clean ones. I was disappointed with the tamale I got because it was pretty dry, which I wasn't expecting from the banana leaf style. I guess either type can be moist or dry but the flavor wasn't that great, either. I would totally return here if we were in town because it's such a unique place. They also have some really unique items, like burritos with french fries in them. To Try: Rice Bowl: Cilantro Lime Chicken Rice Bowl: Chicken Tinga Rice Bowl: Fajita Style Jumbo Homemade Tamale Carne Asada Fries (Chicken) Burrito: Baja California (Chicken) Nachos: Chicken Tinga Loved: - Mexican Coke Ok: - Tamale: Banana Leaf, Chicken read more

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The best fish tacos in town. Pretty much everything they make is great. My husband loves the salsa bar.

This was not what I expected. You order at the counter then wait for your food to be brought to your table. The salsa bar had a nice variety to choose from. The food was tasty. Note: Management allows dogs to accompany their owners while they are eating in the restaurant. read more

Terrific dining experience, and it was a random stop. So pleasantly surprised by the wonderful customer service, and the food quality was outstanding! Located just off one of the main highways going through Jackson, Tulum's manager and his staff were really nice people, and went out of their way to make my visit a positive one. I arrived about 15 minutes before closing after a nearby Jackson Generals game, but they never rushed my friend and I, and made it a fun night! I enjoyed my Gringo Tacos, a collection of beef and asada which were perfectly cooked and served. Loved their selection of sauces and items to place on the tacos. One sauce was red-hot, but I loved it! Also had some fish tacos that were delicious. Immaculate inside, clean restrooms, and plenty of on-site parking. read more

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The food is delicious, the service is top notch. The restaurant is clean. I highly recommend trying it out.

Food is okay used to be better Service is good Union location is always dirty. Forks are cheap. Hornets outside will sting read more

Wonderful food, will come again The food was fresh, and tasty. The spices were perfect read more

Great price for unique and good food! Very friendly host went through the menu with us and helped us order! All three of us were stuffed: Battered Shrimp Chimichanga, two chicken enchiladas and the famous Battered Shrimp tacos! read more

Tulum Fresh Mexican Grill - Mexican Near Me - Jackson, Tennessee

Don't know good yet . I'm waiting but love so far ! Why ?! Because it is Mexican Restaurant !!! The best people in the world read more

Tulum Fresh Mexican Grill - Mexican Near Me - Jackson, Tennessee

I just can't miss in Jackson. The atmosphere is and oasis of good food and Caribbean music. The service was amazing,friendly, and knowledgeable of the food. We talked about the closed early on Thursday due to the severe tornado warning . I applauded the business thinking of employee safety. Back to the food delicious, and flavorful.come on in and have a great meal. read more

This place is popular and very crowded! It has a very cute interior with an island feel and offers Southern California style, mild Mexican food which is decent, but lacked the spice/heat and authentic flavors I crave. I ordered the chicken Tacos Del Fuego, but there was no fuego to be found. We asked for fresh, chopped jalapeno and that helped, but they had seeded the pepper before chopping, so it was very mild. It was a soft flour taco and tasted pretty good. My husband ordered the fish tacos which were not great because they smelled and tasted fishy. I've always heard don't order fish on a Monday and this is why, but we weren't thinking about what day it was, so lesson learned. Thankfully we ordered the chunky guacamole which was outstanding! It could have used more avocado, but the flavors of tomato, purple onion, cilantro, minced jalapenos, and lime juice were spot on and saved our dining experience. read more

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Reasonably priced, tasty offerings, quick service, kind employees... what else can you ask for?

Haven't been to this place in 3 yrs. Went through the drive thru today , the gal at the window was great! She's the only one I will give points to today. I ordered a fajita quesadilla. When I got home it was floating in grease. All my veggies were soggy and greasy. Probably the worst quesadilla I've ever had. I started poking around in the refried beans after eating the cheese off the top low and behold I found two pieces of cooked chicken in it, yuk! SMH not good and makes me think twice about how their kitchen is being run. I won't be back. A cook and or a chef should know how to properly cook fajitas and they also should have spoons in every item on their steam table and know about cross contamination. If something falls into another item , take it out ASAP don't mix it in and serve it. Too many doors opened here for a disaster waiting to happen in my opinion. Sorry guys I was really looking forward to a good late lunch today this was far from it. read more

Most Mexican places are run of the mill, but this place is very good! I had chicken soup and it was a meal in itself and incredibly tasty. The tamale was heavy on masa, but the chicken filling was good. I often find the beans and rice 'meh' and this was no different. However, the price point is decent and the service is great! read more

Great food, great service, clean restaurant. Loved the side bar of salsa dips and don't shy away from the carrots/jalapeño side it was surprisingly a very good side addition. I had the shrimp tacos and would order again. read more

Best Mexican restaurant in Jackson. Could eat here daily. Please try a limonada, ya'll.

Great food quality and fast serving speed. Fine in experience is great. Love their salsa.

First time ordering from here and have to agree with the other reviews the Food wash Freshly made and made to my Specs. Will definitely be coming back. Excellent Mexican food had the Carne Asada chimichanga and it was perfect. Nice to find a Place that I can count on for Great Mexican dishes. Prices are also reasonable. read more

Excellent place to eat! We could eat here every day! Food is delicious! Workers give wonderful service!

Fun spot right off of the highway. Very happy we stopped here during our road trip. Service was very fast and the food was good with fair pricing. Great place! read more

This place was actually great! I highly recommend it! I had tacos (steak and a chicken). They were hot and fresh and tasted freaking amazing. I will eat here again if the chance arises. read more

A classic! Whenever my folks are in town, I have a casual meeting, or need a bite to eat, I go to Tulum. It's a Jackson staple (at least for me, and those around me!) Why should you trust me when I say I love Tulum? I've worked in a Mexican Inspired Grill/Restaurant for over 2 years. Tulum has some great dishes, friendly servers, and they are fast! I highly recommend going here. Every time I go, I get the California burrito. read more

This place is fresh and always very good. You can tell they use better ingredients. Pro tip: they cater at a great price! read more

It is good food and clean. The fajitas were so very tasty and the chips and salsa delicious!