I have been a contact lens wearer since 1985. I visited this clinic since it was close to home. I was charged an extra fee for a contact lens fitting, which my previous optometrist had never done. When I went for my fitting, the prescription was so bad that I thought I had put them in the wrong eyes ! I voiced my concerns to the doctor, who just seemed flustered, with no clue how to correct this issue. I was then given a succession of contact lenses to try during the fitting, NONE of which corrected my vision. I have astigmatism, which can be tricky to fit. In all my years of wearing contacts, and seeing various optometrists I never had this experience. Zero percent of the contact lens samples that were tried were correct. ZERO ! Yet other optometrists had always been able to fit lenses on the first try. Despite this I was sent home with these awful samples and told to try them out at home. If I couldn't see anything properly with them in the office, what magic was supposed to occur at home ?
I need glasses or contact lenses to function 100% of my waking hours. The doctor quoted me a price for the LENSES (excluding the frames) for my everyday glasses ( $ 500.00) and told me they could give me a deal on the lenses for the second pair of glasses of glasses I would need to read with while wearing my contact lenses ($ 250.00 or something. I wear contact lenses so I don't need to wear glasses - sheesh). I was given my written prescription, but the doctor refused to give me my pupillary distance. I was then given a song and dance about how online optical dispensaries could not "possibly" give me the correct prescription. Meanwhile, due to my complex prescription, online optical dispensaries charge about $ 250.00 CAN for the lenses in my frames v.s. the $ 500.00 plus HST I was quoted. Yet the previous pair I ordered online were perfectly adequate until my prescription changed. Since prescription lenses are not covered under Ontario Health what is a person with a limited income supposed to do to see ?
The exam and contact lens fitting cost about $ 250.00, including tax. Due to my experience with how inaccurate my contact lens fitting was, I feel the prescription I was given for my daily glasses is probably worthless, too, so I did not bother to have it filled. I have no choice but to pay again to see a different optometrist.
I didn't go back for a second attempt at contact lens fitting.
Avoid, unless you have loads of money and a very simple prescription that is easy to fit. read more