Dr. Ketchel is the sweetest most attentive dentist! I switched my insurance just so my kids could…read morecontinue seeing her. They love going to the dentist. It is so kid friendly and the staff is amazing. We love this office so much!!! Thank you for taking great care of my kiddos!!!

Love Dr. Ketchel! She has a very warm air about her that makes my little one feel at ease. Her…read morestaff is also very sweet, and the appointment reminders are much appreciated. This office is super kid friendly with books, toys, iPads and movies playing, so my little one is never bored waiting for his turn. Highly recommend!

This is our fifth visit to this easy to find location. Each time we have come they have always been…read moretimely. We do not have to wait more than five minutes before my daughter goes back. The office and clean and the staff are pleasant and attentive. They are also very gentle and meticulous with my daughter. Great place for kids.

We just changed Pediatric dentistry offices to Kidzania. This has been our second visit and my kids…read moregive it several thumbs up! Dr. Sam is very personable and has a very calm demeanor. The office staff are all very friendly and helpful. We are happy we chose this practice and look forward to future visits!

Wow. Stephanie was by far one of the best cleanings I have gotten. I'm kind of a big baby and she…read morenailed it. The office is great, Nellie always makes sure I'm taken care of and they try to make your experience at the dentist fast and easy. Great place, good people, keep it up guys!

LOVE Rush Creek Dentistry, from the front desk staff to Dr. Sater. Everyone is always very…read moreaccommodating and is always a great experience. My entire family comes here!

I have been a loyal customer of iKids Mansfield for 15 years without a single issue until I was…read morereferred to the Arlington location for my son's oral surgery. His appointment took place on 6/20/25. Prior to the appointment, our insurance coverage was verified; however, neither the Allowed Amount nor the Patient Responsibility was confirmed. As a result, I was overcharged $633.60. Despite my repeated requests, the Arlington office has refused to issue the refund I am owed. Initially, I was told that a refund could not be processed until my insurance provider issued payment. That payment was made on 6/25/25, yet the refund has still not been processed. I have contacted both iKids Arlington and D4C Dental Brands on multiple occasions (7/10, 7/18, 8/11, and 8/13) without receiving an explanation or timeline for resolution. Dr. Randy, I understand you no longer own the practice, but you are the reason my family has stayed with iKids all these years. I have never experienced an issue with iKids Mansfield, so this review is not directed at them. However, I cannot recommend iKids Arlington. Patients should ensure the office verifies all aspects of insurance coverage, including allowable amounts and patient responsibility, before receiving care.

Our 5 yo had an accident and was bleeding from his gums around his teeth. We tried to go to our…read moreregular office in Cedar Hill after calling repeatedly with no answer. We get there and a guy says it's closed because the air is out but there is one person inside. Not sure why they didn't update the phones to say they're closed but I go inside and thankfully the dental asst looks at the picture, agrees we need to be seen and gives us an ice pack, directing me to another location. I'm a little frustrated but I head to Arlington because it's closest. Got to the Cooper location at 2:05p. Sign said lunch from 1p-2p. Waited and waited but they still never unlocked the door. I tried it three times. And of course, repeated calls here are unanswered also. Watched other people try the door. Watched UPS try the door. It's now 2:50 pm. My still bleeding kid has yet to be seen. Just throw all the iKids locations away at this point. This is ridiculous. Update @ 3:10p: Someone called back from Arlington Cooper and advised the office closed early because the doctor was sick. A second closed office today with no note on the door or updated message on the phone system. Sigh...

Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.

Great staff and a fun, car themed environment! My kids love the cats in the clouds when they get…read moretheir teeth cleaned. If you know you know! Dr. Witte has served my kids for decades and I'm sure this office will see their kids as well. Love it here!

My son has been coming to this office since age 3. He is now 16 and we have had an excellent…read moreexperience every time. Otherwise we would've gone elsewhere by now. Good dentist are hard to find and we are lucky to have Dr Witte.

Been coming to this office for years. Called to make an appointment for my son. First they said…read morethey wouldn't be able to see him anymore with no reason given. I was hurt and shocked. I called back and they finally said because he needed a deep cleaning and they didn't do that. Took him in for a deep cleaning and they had no idea why I was there and said his teeth were great and just needed a regular cleaning. So I still have no idea why they kicked us out. Very very hurtful.

From the owner: Our unique open concept office provides a cheerful and enthusiastic environment to educate and…read morepromote oral health for the children of our community. We are excited to share this journey with you and your family.

Great team of hygienists and staff working with Dr. Sullivan and Dr. Wright. Personable,…read moreknowledgeable, and efficient. Our kids might have been a little uncertain during the first couple of visits when they were really little, but they quickly learned the routine of watching a movie, playing with toys, or playing on the gaming systems in the lobby followed by getting to wear cool sunglasses, getting a new neat toothbrush and prize once they were in the dental chair, that always put their minds at ease each and every time thereafter. Many great experiences for this mom of 4.

Dr.Wright was extremely rude and unprofessional. My child has went there since she was a baby she…read moreis 17 now. He was cold and mean to her the last visit. The staff said she can come back until she's in college and then Dr. Wright said he would not see her again this was her last visit and said to find another dentist she left crying. This is how you treat someone who has seen you their whole life? your a monster we don't want to go somewhere we are not welcome so we will never be back. the office staff is very rude to eachother cussing where my daughter could hear them argue. completely shocked at how downhill this place has went. Dr. Wright you should be ashamed of yourself.

This dentist office is truly amazing! I've been coming here for over a year and have had quite a…read morebit of dental work done. Throughout every visit, the entire staff has been attentive, compassionate, and professional. They always make me feel comfortable and well cared for. Dr. La is my dentist, and he is the best! He takes the time to explain everything, answers all of my questions, and genuinely cares about his patients. I'm so grateful for the excellent care I've received and highly recommend this office to anyone looking for a great dental team.

My whole experience was great, from assistants to meeting Dr. La. I am hoping to make him my new…read moreregular dentist

Was referred to Dr. Sheppard from my dentist. Needed a tooth extracted from a previous root canal…read more I was very nervous and had lots of questions during my consultation. After getting the reassurance from the Staff and doctor I felt at ease. We proceeded with doing the extraction the same day. My goodness, from the time it took for the anesthesia to kick in, which was quick, Dr. Sheppard came back in the room and did the extraction. It happened so fast, I was shocked! I hands down recommend Dr. Sheppard for any tooth extractions.

Got all 4 of my wisdom teeth pulled and was told before I was took back to the operation room that…read moreI would be getting hydrocodone after my extractions for pain then once I'm in the operation room they change it to regular Tylenol my husband was trying to understand up front on why they changed there mind while I was under and was told this doctor does not prescribe them for pain I was already super nervous iv never had anything like this done before besides a c section fast forward after we pick up the prescription I take one as told for pain ( my upper jaw hurting to badly ) this is about 2 hours after we left I wait a little over a hour to be sure that what I was gave would come into effect sadly it did not I have been crying in pain since the minute I took it and called them to tell them I am in so much pain and have been crying since and mind you this hurt way more then a C-SECTION I told them I have never been in this much pain before and that what they gave me was not working and asked for the hydrocodone they brought up in the first place ( mind you I have had friends and family tell me that is what they got after and they where just fine) I walked in there nervous but glad my pain would be handled in after care and it's was OBVIOUS THAT IT WAS NOT back to the phone call they proceeded to tell me that I just need to take I ibuprofen for the pain I took 5 ibuprofens at once and I'm still in pain crying this office does not care about your pain management post op what so ever I would not recommend to ANYONE NEVER GET WORK DONE HERE