I went to this nail salon for the first time this past Wednesday with my mom and my niece, and even though the small amount of reviews posted here seemed pretty mixed, I knew it was a fairly new business so I wanted to give it a shot anyways. I called ahead to make an appointment but they said they were slow and we would be able to just walk in, and we did just that. From talking to some of the staff, it seems they're slower during the week and get busy on weekends.
First off - this is the biggest nail salon I have ever been to. I mean, it's absolutely huge. You can tell that they put a lot of effort into designing and decorating the place. It was very clean also.
The nail polish selection was a little lacking in brands that I usually like (I'm an OPI and Essie fanatic) and they did have some OPI but no Essie, a decent amount of China Glaze colors and some brands I hadn't heard of before. They have a large selection of colors for gel manicures.
We all got their standard pedicure, which was $30 and included an orange scrub, callous removal, and an oil massage. The also used hot towels on your legs. All three of us were satisfied and relaxed by the end of the pedicure. Also, the massage chairs were more comfortable than I'm used to - normally I don't use the massage function at nail salons because I find it to be too rough and uncomfortable, but these were really nice, and my mom noticed it too.
My niece and I got gel manicures and my mom got a regular manicure. We were all happy with these also. The gel manicures were $35 each and the regular one was $15. I'm very specific about how I want my nails done - I like them short, square with rounded edges, and I always ask them not to cut my cuticles unless they have to because they get irritated really easily. The man who did my nails fulfilled all of my requests, and I think this is the first manicure I've gotten in a while that didn't irritate my cuticles at all. I noticed a few reviews saying that there was a lot of excess gel left around the nails when they were done, and I definitely had some, more than I'm probably used to, but after you wash your hands a few times or take a shower it tends to just come off your skin. My excess was gone before the end of the first day. It's been 5 days and I haven't had one chip yet which is a good sign too. The only thing I wanted to make note of here is that my niece asked if they would do a design on her gel manicure, and I've personally had other salons do this for me with regular polish on top of the gel, and they said they don't do that, so I was a little surprised. Oh, another cool thing to note is that the UV lamps for the gel manicures are built right into the tables at arms length when you're sitting, which is really convenient and more comfortable than what I'm used to, which is a plugged in unit sitting on top of the table you have to rest your hand in.
My niece got her eyebrows waxed, which was $9, and was satisfied with that also.
They do offer complimentary drinks, which is a nice perk and sort of makes you feel like a VIP. My mom had a glass of wine, I don't drink alcohol so I got a bottled water, and my niece is only 17 so she chose hot tea.
The staff were all very friendly, and they didn't rush us out at all, and asked us how our experience was and if we needed anything else. They were very attentive. I noticed a few reviews saying they were pushy and wanted you to get the higher priced pedicures, etc. but we didn't have that experience when we went. The prices overall are a little on the higher side, but I wouldn't consider it overpriced for what you're getting.
In conclusion, I would definitely recommend giving this place a shot and I will probably return also. read more