Absolutely a terrible experience! Beware of getting services through this business! I made the mistake of finding their groupon offer and thinking this is too good to be true. Spoiler alert: IT IS NOT GOOD SERVICE, NOT GOOD QUALITY. The "nurse" at this location is obviously not skilled. When I saw the groupon I called them to ask a few questions and my first red flag should have been when they told me to just come in and pay them directly instead of through groupon. Shady. Oh and at the end of the service when they caught me off guard and asked me if I would add a tip. That was pretty uncomfortable. But, we will get back to that.
I ended up coming in that day. I've never had any fillers, but I have tons of friends who have so I was very certain on what I wanted and what I did not want. I met two girls at the shop, one at the front desk and the other who administered the "juvederm". They were both very friendly. Which made this really hard.
I paid them directly $590 for 2 syringes of juvederm 1cc each. She suggested I use both that day. So I did. It was an extremely painful experience, but being my first time I thought this is probably just normal. (Found out later that none of my friends felt that with their fillers) And the service only lasted about 10 minutes. So I was a little dazed by the pain and quickness of the service.
I gave them my card, was awkwardly confronted by them to add a tip to the service, I did, and I left.
They told me to wait 4-6 weeks to set the true results and i waited very patiently. That first week i noticed something that looked like clogged pores or white heads next to my mouth where they used their needle. And i could feel little ball's under my skin where the product was. Then when the swelling started to go away i noticed the right side of my upper lip looked completely deflated compared to the opposite side. Long story short the service was not done properly. There was no skill involved. Just a sloppy procedure. With no consideration of what my results would be.
This was done in mid November. By the first week of January I knew something was wrong. I went to two other doctors for consultations who said it is impossible that they used two syringes of product on me. And confirmed the sloppy, careless technique the girl used.
I tried reaching out to this office numerous times and could never get a hold of them. I started emailing them from the email address they have on their website and the emails kept getting sent back saying that is not a valid address.
So I finally contacted my bank to dispute the charges. They reversed the charge while they investigated. And weeks later I was notified that modern medical's financial institution is not allowing the dispute to be processed. So my bank called MM directly and finally got me in touch with someone. I was so relieved that we could finally fix this. But, sadly that's not what happened. The girls were now rude and condescending.
They admit in their text to me that the results are not good, but accuse me of getting the service somewhere else after them. Really?!
Basically do not do business with this office. Now I've had to pay an attorney a retainer to start filing claims against MM and I have to pay double what I paid MM to go to a skilled doctor to correct the botched service they gave me. YOU GET WHAT YOU PAY FOR. ugh : (
I will also be uploading the pictures of service, the texts from the office, the screen shots of the returned emails and the letters from the doctors I consulted with, agreeing this service was not done properly.
Save yourself the time, drama and money... go somewhere else. read more