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    Modern Maids Cleaning

    2.2 (33 reviews)
    Open Open 24 hours

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    Services - Modern Maids Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    2 More Services

    Regular home cleaning

    Post-construction cleaning

    Modern Maids Cleaning Photos

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    Recommended Reviews - Modern Maids Cleaning

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    Believe the bad reviews! I completely regret not trusting my extinct and going with another company. This review is particularly for the girl who books and answers the phone, Cassie or Cassidy can't remember the name. First off the girls were late: when booked I was told I was the first house at 8 AM. I called at 9 AM to confirm the time and I was told they were on their way and should be there by 9:30 AM, I called back at 10:30 because no one had shown up still and I had to leave for work but their girls eventually got there sometime after 11 AM. Cleaning: Debbie and her team did very well. I did have water issues in which I had no idea about. I was on the phone with the city for over an hour to find out why the water wasn't coming on. I swung by the house and they did a good job with the little water they had. The floors needed to be mopped thoroughly and I had confirmed twice if they would be able to do it and they assured me it would be done. I even drove to my own home to grab two 5 gallon water bottles so they wouldn't have issues cleaning it. I even left each of the girls cash tips for the water inconvenience because I felt really bad. As I returned to the rental house that evening the floor looked untouched. I texted Cassi and sent pictures to relay my concerns to her and I received such an unprofessional response (pics attached). She then called me and was extremely rude and unprofessional and I got very upset too. Debbie was on 3 way during this call and everyone was just talking over each other and nothing was getting resolved. I kept mentioning how I specifically asked would the floors be done and even after confirmation they were not and Cassi kept blaming me for the water issue. Which again I did admit and I had no idea that the water wouldn't run but then again I did bring by water gallons to get the floors mopped. As Cassi proceeded to raise her voice and be unprofessional I had simply stated I was not going to pay the $600 for a "deep clean" that was not even done and I would dispute the charges with my bank. Cassi then stated, "your going to pay from your house don't be surprised when you find your windows and things from your house broken". I couldn't believe she threatened me like that while trying to run a business. No apologies, no trying to make it work, nothing! Just straight verbal abuse and threats to damage the property of someone, who by the way, works for authorities. She said having security cameras and calling the cops wouldn't stop her! I was astonished, but thankfully I recorded the telephone conversation. Debbie did call me back within a few minutes of that phone conversation and in an extremely calm tone. She apologized for the inconvenience and I apologized as well and let her know I do respect and appreciate the hard work her and the girls did. But if they couldn't complete the job I should have been informed from the start which I had not been. Again over all Debbie was a pleasure to work with, in my honest opinion she should be the one running the company. We were able to settle gracefully because of her mannerism. But unfortunately I will never use this company nor recommend to anyone else because of this experience and threats that were made to me and my home.

    Rose D.

    I was visiting my daughter in the area and wanted to help her out and get her house cleaned. The gals arrived very courteous and professional. I hired them to do a deep cleaning and they were very impressive I. The amount of work they got done in three hours. The left the house spotless. Cleaned all the appliances, made the beds, mopped floors, cleaned baseboards, dusted, cleaned slider House was left smelling fresh I have my home cleaned weekly and wished we had this team come and clean my house!!!! My daughter , son in law and grandkids were do thrilled with their house when them came home. My son in law gave me a big hug. The grandkids loved how their toys were put away

    Wiped down only half of the cabinets.

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    7 years ago

    They are just bad. Over charging. I had to pointed out every single one they didn't get done right. Don't even try this company.

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    6 years ago

    I really appreciate the excellent service modern maids provided for me. They were on time and professional. I will use this service again.

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    Ask the Community - Modern Maids Cleaning

    Review Highlights - Modern Maids Cleaning

    I met with the owner (Cassidy) and she was very professional and nice.

    Mentioned in 5 reviews

    Read more highlights

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    Eric Laettner's Carpet & Floor Cleaning

    Eric Laettner's Carpet & Floor Cleaning

    (13 reviews)

    Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

    I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

    Sterling Carpet Cleaning

    Sterling Carpet Cleaning

    (82 reviews)

    We host an Easter party every year, which means we have about 80+ people in our house at one time…read more All of this foot traffic turns our large living room shag rug from a light gray color to a dark gray with rainbow pink confetti mashed into the threads. Last year, I tried to clean the rug myself and almost threw out my back hoisting this soaking wet rug onto the fence to dry... Sterling Carpet Cleaning to the rescue! I used Yelp's request a quote and was instantly connected with the company. After some questions about the size and style of the rug, I was give a quote of $125, done! I dropped off the 10' x 8' rug for cleaning and three days later it was ready for pickup. The rug was back to life. Fluffy, light in color, and smelled clean! Sterling Carpet Cleaning offered great customer service along with fast cleaning services! I will be using them to clean my couch as they also offer upholstery cleaning services as well!

    Rude, short-tempered, and extremely disrespectful owner. I asked for a quote. Workers came to look…read moreat place and then left I then called to ask for the quote. I received it and asked if they could come today. Owner was firm on price and I went ahead and booked. My review : I would not recommend or support this company given his behavior and poor phone etiquette. He squeezed me into the schedule and pressured his workers to rush so they could get to the next appointment. The owner then rudely called me, raising his voice and insisting his workers were waiting for me to move furniture even though it had already been moved. Instead of handling the situation professionally and moving on with the job, he continued to argue. I ultimately told them to just leave and I'd pay for the one room that was done (instead of the two I had booked) and that I'd pay for that. The owner instructed them not to charge me as they were leaving but I am still posting this review because no customer should be treated this way.

    All Clean Chem Dry

    All Clean Chem Dry

    (43 reviews)

    I first met Robert with All Clean ChemDry in the mid 1990's & utilized his services until 2010 at…read morewhich time I installed Pergo flooring. In 2019, I switched out the bedrooms to carpet. My husband @ the time was physically handicap & shuffled his feet causing the carpet to be worn down & soiled. When it was time to get the bedroom carpet cleaned, I was overjoyed to see Robert was still in business. Robert returned my call the same day & an appointment was immediately made. When Robert arrived we both laughed as he remembered servicing my residence in the past. Robert assessed the areas which were concerning to me @ which time he advised me the shuffling coupled with the husbands' soiled shoes & the nylon fibers in the carpet do get damaged. I asked him to work his magic but I also knew there was a possibility I would have to replace the carpet due to my A type personality. When Robert finished the room, he had me look the job over. OMG, it was almost new looking! Robert vacuumed, ChemDryed the carpet & raked/swept the carpet fibers. What I love about ChemDry is your carpet does not get saturated with water resulting in damage & taking a complete day to dry. With ChemDry the carpet is dry w/in hours. Robet will be called back to do the other two bedrooms. As far as pricing goes, you get what you pay for I received EXCELLENCE! Robert was just as professional & courteous as I remembered him to be. Robert is HIGHLY recommended by me.

    My aunt (Angie) needed her carpets cleaned the same day. Robert came in earlier than scheduled and…read moretook care of the three bedrooms in a matter of a couple hours. The carpets look great and freshened the rooms completely. Robert was very knowledgeable and explained the whole process to my aunt. She appreciated the wonderful personable customer service provided by Robert, quick response and value for the work done. Highly recommend!

    Modern Maids Cleaning - homecleaning - Updated May 2026

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