A recurring issue is a majority of washers and dryers sit full of clean laundry for 30 minutes to an hour (probably longer) after the cycle has finished, making it difficult for other customers to find an available machine. Most of the time these customers leave the property. Ive been coming here for years and it is only getting worse. I've asked the attendants if they could empty machines that had been finished for a long time, but they always seem hesitant to do so, even after I explain how long they've been sitting. They may be following management's policies. This laundromat is clean, well-maintained, and it's nice to have attendants on-site. read more

Everyone here is so nice! Highly recommend! Super helpful. They provide laundry service. Machines were clean.

Employees helpful, place is clean, is overall a good place to do laundry. Good prices

I'm on vacation so needed to catch up on laundry. I seldom carry cash so went here as it takes credit cards AND has soap, etc for sale. The place is good sized and maintained well. I had a problem figuring out how to purchase the laundry card but the friendly employees walked me through the whole process, including starting the machines. Never experienced such great service as typically these places are not staffed. Great job! read more

it's very hot inside... but the washers and dryers are very consistent and reliable! easy and safe

First time coming in to wash my oversize stuff. Brandon the attendant was incredibly helpful and kind. Everything in here was maintained and clean. read more

It's easy for a business to say "just ask our staff if you need help." But these days, more often than not, no staff can be found; or if they are found, they're stressed out and seem put upon by requests from customers, especially lame questions from newbies. My first visit to Modern Laundry proved that they are the rare exception. Modern Laundry provides a spacious, well-maintained environment with machines that function well. I had not been to a self-service laundromat in a long time, and had no idea where to start. A kind staff member (I think his name was Rolando) noticed that I seemed to need help, approached me with a smile, then walked me through every step of how to obtain a payment card, how to choose a machine, where to put the soap and when and how much, etc. It would have floundered for a long time without his help. I am so grateful! The whole place had a comfortable vibe. It's a nice, safe place to hang out and get your laundry done efficiently. I love that they're open til 11 pm. And what a relief not to have to fiddle with quarters! Thank you, Modern Laundry. I'll be back! read more

There are a lot of machines and I haven't had to wait for a free one to do a load. When it's busy, I just have to look around for a free machine and I typically find one. I think the prices are ok although not too sure what the average is supposed to be. Dryer is 25c for 7 mins. Big load washers are like $4.95 for cold and lightly soiled. The medium/typical washers are $3.95 for cold and lightly soiled. I think its decently priced. If you use hot water and choose a heavy soiled setting it's above $5 on the big washers. I recommend this place. I keep coming here and only here because I love the ample room and seating. I like the card system bc I don't like carrying quarters. They always play great music too. read more

Modern Laundry - Machines use a card system - Laundry Services Near Me - Santa Barbara, California

A friend recommended this place. It was my first experience at a laundromat. I had no idea what I was doing and I'm forever grateful to a man named Jamie and one of the employees (whose name I didn't get ) for giving me the run-down and helping me. The washers were great. The dryers were confusing and I'm not sure if there was a way to add more time or if you just had to keep starting it again every 7 minutes... It was very busy around 11am on a Sunday and I had to scramble around and look for open washers to get all my loads done. Very nerve-wracking for me but I got it done and was happy I have to clean laundry and for everyone's help. read more

Modern Laundry - Kept having to start. I think it was $0.25 for 7 minutes. - Laundry Services Near Me - Santa Barbara, California

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The machines here are clean and well-maintained, but I've noticed that, at the end of a wash cycle, my clothes are wetter than they are at home or other laundrymats. I have a feeling that this place limits the water extraction part of the cycle so you have to spend more on their dryers. Other than that, it's probably the nicest laundry in Santa Barbara. read more

Haven't been to one in over 12yrs! Very nice facility. We had been traveling for a month and needed to wash some clothes. Very high tech and the guy who works there was sooo nice! He saw I was struggling on how things work compared to putting coins in the machines back in my day. Super helpful and he was always checking on me! read more

A very clean facility with plenty of washers and dryers. They have machines in various sizes (small, medium and large) and the cost to operate varies accordingly. read more

I've been coming to Modern Laundry for a couple years now. They issue you a card that you can easily upload credit onto. No more quarter pushing!! The music is good, the machines work well there is usually something eye catching on the TV, and Anna helped refund me and reset the machine the one time there was a malfunction. She was present, helpful, cheerful, and she even went out of her way to write down the info for a local dry cleaner when I asked about dry cleaning. So I gotta give Modern Laundry 5 stars, because doing laundry is never FUN, but I don't mind it so much at Modern Laundry. Oh! And the bathrooms are always clean! That's a bonus!! read more

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I'd really like laundry in my apartment but this is kind of the next best thing. Yes, I have to take it there, but when I show up there are machines so big and so small I'm kind of shocked by the variety. No matter how many I need there are always enough. I literally did 10 loads of laundry when I moved and there were plenty to spare. The machines use a pre-paid card, which was new even though I lived in San Francisco. Tech hub as it is we don't have those in my neighborhood -- I'd heard of a "laundry card" but never really got it. I gotta say it's way more convenient than quarters. Like a billion times more convenient. I love this place but I have one very mild complaint. I washed some dress shirts and took them to the window asking for a "low heat press". The lady didn't know what I meant so I said "just an iron on low heat, not even the collar, just around the buttons and holes". She told me they don't do any ironing, just fluff and fold. If I owned the window I'd have an iron and do some light pressing -- I'd have paid like $3 / shirt. Overall this place is CLEAN. I was actually the last to leave a couple days ago and literally every washer was open and had been cleaned by hand. I was absolutely shocked. I've been going to laundromats for a decade and I've never seen this level of care. The employees are very nice, and it's the only place I'll go in SB. read more

Modern Laundry - End of day, shocked how they cleaned every machine. They didn't just open the doors and call them clean, a kind woman cleaned them by hand. - Laundry Services Near Me - Santa Barbara, California

Best laundromat in Town! It's clean with quality, new equipment. It has TVs all around, music and plenty of space, tables and chairs. The fluff and fold service is awesome as well. read more

Modern Laundry - Laundry Services Near Me - Santa Barbara, California

THIS is your laundry spot- you've found it!! -helpful attendants/staff -plenty of seating and televisions -well-lit and ventilated -wonderful selection and number of machines -CLEANEST bathrooms I've seen in a while read more

Modern Laundry - HUGE space - Laundry Services Near Me - Santa Barbara, California

There is no social distancing what so ever so many people, my car got hit and they didn't want to show iD or any insurance. Then the modern laundry staff came out and said I was a bad guy because there daughter hit and left an enormous dent in my car. The cops pulled up soon after and they resolved the issue. The staff are rude and if you don't know them they will demonize you. read more

Modern Laundry - A giant dent that the staff said wasn't a big issue not okay! - Laundry Services Near Me - Santa Barbara, California

Is this place clean? Yes Does this place have WiFi? Yes Is this place in a safe location? Yes Is this place clean? Yes Do they offer laundry drop off services? Yes Do they have bathrooms? Yes Does this place take credit cards? YES! read more

Modern Laundry - Laundry Services Near Me - Santa Barbara, California

Never had a positive experience or interaction with any staff during the few times I patronized Modern Laundry. Not one employee is helpful or polite. They rival Walmart employees in customer service (not a compliment) Laundromat customers clearly not a priority as staff occupied nearly every washer and dryer for the fluff & fold service. If they weren't using a dryer, they blocked access to it as they stood in front of the dryers to fold the heaps of laundry from multiple dryers. When asked to use the other dryers, the women ignore you and act like they don't understand or speak English. Extremely inconsiderate and rude. Nice place - too bad it's so difficult to use. read more

I started using a laundromat because the apartment complex I'm at doesn't have laundry facilities. The first time I came, one of the workers was very friendly with coming up to me and asking if I had questions. He also helped me get a laundry card and use the vending machine for detergent. read more

Modern Laundry - Laundry Services Near Me - Santa Barbara, California

maria m was there today greeted me with her friendly demeanor asked if she was given kudos for my last review how clean place is and how very helpful she was she replied no. sad owner mentioned she/he would tell her good people are hard to come by hence my all caps this time :) read more

Mahdi @ Modern Laundry 12/30/20 @ 8:30pm - Came quick with a cart - Willing to come to my friends aid with the washer door when it was not properly closing. -brought towels and gave positive encouragement when it felt like causing the washer. - Observed Sanitation routine to come around to each washer to wipe down and clean off contact residue. 1/31/21 - Review from my bestie "he is very polite and helpful" read more

A worker by the name of Claudia is always mean. My mom had asked her for a favor she got mad and rolled her eyes. Also on Saturday I saw that she hit her co-worker with a laundry cart . read more

I deducted a star because parking is not always available during the day in the lot. It's a very busy lot, BUT Starbucks is across the lot. Huge plus. This laundry is large and CLEAN. Sometimes there are entire families inside and there is a little TV area near the back. But there are TVs and tables and chairs throughout the place. TV captions in English & Spanish. NOTE: This laundry only accepts its own card that you upload value to like an MTA card in NYC. So, go to the very back and find the card machines on the wall. Get a card and add value to it with cash or a credit card. Then you can use that card in any washer or dryer. I couldn't figure out how to use my credit card to upload value, so I used cash (bills only). The staff is super nice and when I didn't have a lingerie bag they let me borrow a mesh bag to wash a few things. There are small, medium, and large washers and they are priced according. Small loads are like $3.75 and medium go up from $4.75. Hot water increases the cost. Also it's easy to wash & dry four or five loads in an hour and half give or take a few minutes. They do let you wheel their carts outside to your car. Also they clean lint from the dryers twice a day - I witnessed this recently as an employee cleaned them up. Main point: Laundry + Starbucks is a huge plus. read more

I've been a regular for a while now of their fluff and fold service and no issues thus far! Great price and consistent work.

First time at A laundry mat. Had to do my daughters college dorm bedding. Plenty of parking easy to get to huge washers and dryer's . I did seven huge loads all at one time it was perfect. It did take me a few minutes to realize you can't put your credit card in the washer and dryer's, you have to go to the counter and they load a card for you and that's the card you use for the washer and dryer. Everyone there was very helpful. There's bathrooms vending machines even laundry soap you can buy there read more

DO NOT SUPPORT THIS BUSINESS. The supposed "owner" of this place (I think his name is Jonathon- huge glasses and long black hair) was harassing my husband and I for the duration of our experience. He was so rude and refused to share an ENTIRE ROW of washers just for us to fold our items. He kept harassing us and threatened to "kick my husbands ass." I had to repeatedly tell him to stop getting in our face and he was fuming at us for no reason. He was very rude and clearly does not respect his patrons. Please do not patronize here, there's better places. read more

This place feels really safe during Covid. They are always cleaning and disinfecting the surfaces. Buying credits to do laundry is seamless with the debit/credit card option. read more

Always clean and if there's a mess a person who works there gets to it pretty quick. Friendly staff. The place can be busy on the weekends, especially in the early and mid morning. There's a Starbucks and Italian store/sandwich shop in the same parking lot, and it's pretty close to other coffee/food places. Prices are comparable to everywhere else. They have a nice fluff and fold service too. read more

Modern Laundry is great! Always clean, extremely helpful staff, and has parking lot/WiFi/vending machines/outlets/TVs/a clean restroom. Next to Starbucks (better WiFi and coffee!), Italian deli, CVS, Ralphs - I usually get coffee and run errands while I wait. Parking lot usually has parking available, unless it's peak Saturday afternoon or weekday noon lunchtime rush. Washes seem a little more expensive but they're brand new machines which = super efficient, uses way less soap, and won't ruin your nice clothes. If I had to guess I would say that I'm paying the same per load because I use much less. Tips: If you register your laundry card online they refund the $1 to it, FYI 9:30 PM last wash = the wash machines are programmed to not accept new loads after 9:30 Registered WiFi -- Starbucks next door is faster and has ice cold AC read more

Modern Laundry takes fluffs and folds to the next level. This place is prompt, professional, reliable, and most of all, IMMACULATE! Last week my washer and dryer broke down, and after reading their positive reviews, I thought I'd give them a try, and Wow was I relieved to have found this place When I went back to pick up 25 lbs of laundry, a woman by the name of Santa Ana greeted me with a beautiful smile and remembered me by name- they made it so easy, my clothes, sheets, and delicates were VIOLA, clean, and folded perfectly. This place is quality, and Customer focused-Modern Laundry is the only place to go in Santa Barbara! read more

Clean laundry and restroom area. Super helpful attendant helped answer all our questions. Two thumbs up!

The machines are great, the staff isn't so helpful, grouchy and unpleasant, door open at 6am, but they only let in whom they know earlier.

When this place first opened it was a dream !! However, things have changed. There are NOT enough laundry carts to the point where people just hold on to them w/o using them for their laundry. Parking sucks, and the staff can't be bothered to regulate the flow of the place. If you can go elsewhere- do it ! read more

The laundry services were fine. The wash was $5! That goodness I only had one load as the washers were huge. But wow, not cheap. The cycles are fast, everything done in under 1:15. But the Laundromat was so loud, between the soccer game and the blaring music I couldn't get any work done. I had to go across the way to Starbucks. :( The machines were fine and my clothes came out as they should, always a concern with Laundromats. Also, even though it was a Tuesday morning, it was very crowded. Best advice, put your clothes in and then park yourself at Starbucks! read more

Best laundromat ever! Clean, good music, kids' area, bathrooms (clean and modern), delicious snacks, plenty of machines, friendly and helpful staff, and plenty of room to fold your clothes! Highly recommend!! read more

Very clean and employees are quick to help. They helped me get a card and load money on to it. The employees are constantly going around cleaning surfaces and mopping the floor. read more

This is a very clean laundry with friendly and helpful staff. The hours are wonderful too but my only complaint is that they are suppose to open at 6:00 but 80 percent of the time (I go once a week) they do not. They are late by as much as 20-30 minutes. This makes for a big deal when I have to be to work early myself. I will say that most of the time they will make it right for being late to open. Thank you for that! Please be more consistent in opening your establishment on time. Thank you! read more

I love this place staff is lovely all but one lady someone needs to smile more and be happy.. very clean and good area Parking sucks but its worth it read more

Wish I could give them 0 star. Workers were very rude. It's not my fault that they are making a minimum wage and unhappy. Learn more customer service skills or go look for other job. read more