I am writing this As the wife of a current patient who is undergoing tests for an abnormal ECG. I…read morehave been mostly pleased with our visits. The doctor(Dr Mammen) has a very calming bedside manner and he's very knowledgeable about his specialty. The medical assistants have been courteous and professional. The nurses and nurse practitioners have been courteous and professional as well. However, I was disappointed that I could not accompany my husband for some of his testing, especially since one was for an echocardiogram. Since I am a retired RN, I understand that some technicians are uncomfortable with the presence of family members during tests but I think that allowances should be made for a family member to be present as long as there is no danger posed. Another issue was in scheduling an appointment. There was much miscommunication between our PCP's office and the Cardiologist's office before we could even schedule an appointment. That was troubling.

These folks saved my life, that's a lot better than a good steak, a good movie, chocolate mousse, a…read morefive star waitress, driven there in a RollsRoyce and wining the lottery......combined. Suneja rocks!

We were double charged over $900 and they still have not returned it after a year of going back and…read moreforth. My husband has spoken to the office manager, Marcella, and she has not been helpful with returning this money. I have also spoken to billing and they have tried getting this resolved with Marcella and have not been successful.

WATCH OUT FOR WRONG CHARGES! They say that Memorial Herman Hospital charges $130 for 'FACILITIES",…read moreNO MATTER WHAT; even if it is just a follow up (according to Alba). This is a lie because I also go to a different doctor (same building), and only pay my $40 copay, the same at countless hospitals I have visited in Houston. This is a very arbitrary charge because no hospital or office's doctor charges for additional facilities, unless the patient is treated for special issues needing special facilities different from the doctor's office. I called BlueCross BlueShield, and confirmed that I am not supposed to pay for any other charge, except for consultation. One thing is to sign admitting possible charges in the case a further procedure is necessary, and something else is to be assured that you will be charged for 'FACILITIES", even if you don't use them. They might want to justify saying that it was a misunderstanding; that it is a regular procedure to sign for it, and that they won't charge, unless additional facilities are used, but I clearly asked Alba to clarify, and she said I would be charged, no matter what. She was not exactly kind with BCBS, when speaking by phone either. I wasted my time going to this place, because I am not going to let them get away with wrong charges. The weird thing is that the first time, I went through the same process, and they did not charge for the supposed facilities, even though I got an EKG performed, so this time being a follow-up should be no exception, but Alba said that I had to pay because it was different circumstances. Really? A simple follow up must pay for facilities, or you wanted to get rid of me, because you don't like patients that stand up for their rights? From the first appointment, I could tell they did not like me calling BCBS to confirm coverage.

I have been going here for almost 3 years. I have never been charged a facility fee from Hermann…read moreMemorial. All of a sudden I am now being charged. Its bad enough to pay the co pay's, but now they want me to pay the hospital too. This should be illegal to double bill. I called BlueCross BlueShield, and confirmed that I am not supposed to pay for any other charge, except for consultation. When I contacted the Hospital, they said it was different than the doctor charges yet it was for the exact thing. Looking for another cardiologist.

Wait times are extreme. Prepare to not be seen for at least an hour after your appointment time…read more Even then, you still won't see the doctor for another 45 minutes if you are lucky. Hopefully you get to speak for more than five minutes in that meeting. Poor continuity of care here. I guess I need to find a new cardiologist.

This medical professional group services one purpose which is to run your bill up as high as…read morepossible. They will order a series of tests without explanation, hand you a stack of cards with appts and see you out the door. Last visit after an ultrasound I did just that and waited 45 minutes. I asked the Receptionist when I would see the Doctor for results and she said they would call for an appointment after I was told to wait, the front office staff need customer service training. So this group will run up your bill, provide bad service, and they are sticklers for no show appts as a result I'm a stickler for service and human decenc, here's your 1-star review.

I finally got insurance and have been able to go to doctors for underlying conditions. This Kelsey…read moreis always so clean, staff is so nice and very knowledgeable. My only complaint is sometimes it's hard to get quick appointments (sometimes only 2 months out) which is very inconvenient if you are sick. They have options to do tele-visits, go straight to specialists instead of waiting for referrals and can message your doctors just to ask a question. The app was confusing at first but it is great once you understand it. I've seen a primary care Dr, dermatologist, thyroid Dr, neurologist and going to be seeing a gastroenterologist soon. The ones I have seen were all spot on with their diagnosis and did not beat around the bush or just prescribe me a prescription and send me out the door. They actually try and find the problem and treat it to prevent it. I love this Kelsey. They are even expanding to have an out patient surgery center. 10/10 recommend.

My problem is with billing, they are not coding claims to insurance company correctly and they keep…read moresending outstanding balance. I have called them with my insurance on the phone and my insurance company tells them how it needs to be corrected or filed and Kelsey Seybold still does not do it correctly and this has been since April 2026. I would hate to change Doctors but I will if this is not corrected by the beginning of 2027. Our doctors we love but billing department does not know what they are doing. And another thing pharmacy keeps telling me my prescription not covered they just called they keep using wrong insurance

Having viewed www.healthgrades.com, and noting that this doctor had good ratings, I chose to hobble…read moreon down to his office. Streets in Katy are designed for a scavenger hunt, specifically South Mason, maddening at best. Be aware this place hides in the back of a strip center so drive all the way back before you amble up the ramp. Staff were welcoming, waiting was not lengthy, office clean, the Dr. did the x-rays and confirmed stress fractures. RX: stay off foot and wear ugly boot for 4 weeks, had walked on the foot for 3 weeks so the healing was not happening. Stated I should get bunions repaired ASAP. This doctor does not appear to advocate Cinderella surgery, will consult with him on this issue. When children are running in and greeting the staff happily, one can be satisfied that customer/patient service comes first. Will know soon if foot is healed and I can ease back into my Jimmy Choos.

Dr B was thorough in explaining what he felt was going on, what the X-rays showed and my options…read more He also sent copies of my X-rays to my phone. Accommodated my choice of surgery locations. He and I are both tennis players so he personally understands what my poor feet have been through. I recommend him. (I like his office being easy to get to and ample parking.)

My husband and I saw the nurse practitioner Kat Lopez. She was kind, compassionate and took the…read moretime to listen to concerns. It's a struggle to find a solid primary care provider, we're glad we were able to come here and receive great care. The MA and office staff were both really nice and helpful. We'll definitely be coming back

This practice is a joke. As other reviewers have mentioned I was a long-time patient of what was…read moreonce a thriving medical practice under Dr. Pezzia. When Pulse took over, the quality rapidly went downhill. The office moved to Kingsland & Provincial -- but they didn't even warn the patients. I found out when I went for an appointment and there was a handwritten note taped to the door. They don't even have a doctor on staff currently! (None of the staff pictured in this profile are with the practice.) They no longer do bloodwork in the office. You have to go to an outsourced lab with a bloodwork order. It is nearly impossible to speak to somebody competent to get prescription refills or to schedule an appointment. The staff lies and says that they completed tasks when they didn't, and are argumentative and rude. I'll be switching to another reputable practice soon. Sooooooo done!

I've been truly surprised at the couple of reviews that say Dr. Patel was dismissive or short with…read morethem. I've been with him 2 years now, as I developed epilepsy at that time. He has been nothing but phenomenal. He has always taken his time with me and answered all of my questions during appointments. He's got a great bedside manner, as well. I will say the office, itself, in terms of their processes/organization is lacking. They are nice there, but I do typically have to bug them to get test results or answers to messages. But that's all worth having such a great neurologist.