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    Peak Primary Care

    4.6 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    4 months ago

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    4 years ago

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    Lauryn B.

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    3 years ago

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    4 years ago

    Caring doctor and seems more interested in figuring out why you are having issues and a solution.

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    Village Medical

    Village Medical

    2.0
    (102 reviews)
    1.1 mi

    Yah it's a fancy building but you think the lobbies would be a bit more comfortable if they're…read moreplanning to make people wait around for so long after their appointment time. Not sure if the doctor had some issues with a patient and ran over or if admin just can't book properly but it's a little ridiculous. Consider the patient checks themselves in and can even process their own payment, I don't really understand how complicated the remaining admin work has to be... however, they're unable to give updates or estimates so you can end up waiting up to an hour or so past your actual appointment time. Like I've renewed my Drivers License in a short turn around time. It could be that earlier appointment had arrived late as I did see admin staff letting patients check in well past their actual appointment time. Again, that's something the office staff should be able to monitor a bit more responsively. I might would recommend arriving about 30 minutes late if you don't want to wait around cuz they'll let you in anyway and then you won't have to wait. Also, don't any of your paperwork online or on your phone. The receptionist doesn't check their systems so you'll apparently just sit around until you finally get up to ask if the doctor is ever going to call you back. Redeeming quality of the shop being one staff member, I think Tiffany was her name. She caught me in the lobby thinking I was on the way out... when I told her I hadn't been back yet, she promptly fixed that issue. I was with a doctor within ten minutes from that.

    I have been a patient of Village Medical for over 25 years and patient of Dr Lee Edwards for at…read moreleast 10 years. I have really liked having Dr Edwards as my Doctor. I tried to reschedule my appointment with her last week after the automated system sent me a message that my current August appt with her was cancelled. When I called to re-schedule I was informed she was no longer with Village Medical. I asked where she had moved to and was given no info. I have sent messages in Patient Portal. No responses. Normally a letter or notification is sent out if a MD is leaving a Practice. I reached out to the Practice Manager and left 2 messages. No response. I spoke to someone in the Call Center today to ask what was going on that none of my messages were being returned. Come to find out the Call Center and Billing & Insurance Center is now located in Central America which is why everyone who answers the phone has a heavy foreign accent that is barely audible unless you are Hispanic. I think this is so unprofessional that there has been no communication to her long standing patients or all of her patients for that matter that she was leaving the practice and what my choices were for having a physician take over my records. It is terrible that Dr Edwards is gone, she was a great female Doctor and I will miss her terribly. I am so disgusted with how Village Medical has handled this that there is no reason for me to stay with them as a patient. Dr Edwards is gone so I will look elsewhere for a new MD. It is also ridiculous that when you call into the office all calls are being routed to a Call Center in Central America instead of someone local here in Houston, Tx taking my calls. To say I am appalled by all this is putting it lightly. Dr Edwards and her Nurse Heather were always so good to me and I felt well taken of by them. I'm unbelievably disappointed.... I started with Village Medical in 1998 and I'm now 69 years old. Changing PCP's will not be easy but Village Family Practice is not comparable to how it use to be. Such a shame....

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    Village Medical
    Village Medical
    Village Medical

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    West Houston Internal Medicine

    West Houston Internal Medicine

    2.7
    (59 reviews)
    2.0 mi

    Poor all the way around! Takes on so many patients that she can't care for everyone the way she…read moreshould and doesn't even let you know or discuss with you that she won't give you enough of your medication anymore. The DEA sets a quota on how many controlled drugs doctors can prescribe. So, instead of being greedy and seeing way too many patients, she makes her patients suffer by dropping the amount of drugs she prescribes the patients. She also does not care if you hurt - OBVIOUSLY or she would find a way to honor the OATH she took as a doctor to do no harm. She will let you go through the withdraw I guess and not monitor you because dropping medication so drastically affects those of us with an actual medical condition that is permanent, be it pain and or ADHD. She could always have another doctor with an MD and their own DEA # to help her treat her patients properly but she won't do that. It would be too much professionalism! Which is it, HIPPOCRATIC OATH or is it Hypocrite Oath? I've seen Dr Thampoe for almost 2 years and I am stunned at how she's treated my husband for 3 years and just 2 weeks ago she dropped his meds significantly with. My appointment is this Thursday, what will she do with my knee pain medication? I'm scared and this is wrong!! I'm a 59 year old... not a child. Maybe this is why they call it a Medical 'Practice'.

    Waiting rooms are so small and claustrophobic. There was only one large room. The other one is the…read moreLab doctor staff very nice. Did you have to wait a while to get in

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    West Houston Internal Medicine
    West Houston Internal Medicine Associates, LLC: Karen Thampoe, M.D. is a Board Certified Internal Medicine serving Katy, TX
    West Houston Internal Medicine Associates, LLC: Karen Thampoe, M.D. is a Board Certified Internal Medicine serving Katy, TX
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    Peak Primary Care - internalmed - Updated July 2026

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