Jennifer L.

I scheduled a surprise nail day for my mom's birthday here at Modern Chic and we are thrilled about the service they provided! Firstly, because it was a surprise, my initial appointment was changed a few times to try to ensure that my mom was free and could make the appointment. It was a Saturday appointment that started at 1, then changed to 4:30, and finally, back to 2:30. The salon was extremely accommodating. I could tell that a late appointment would be pushing it but she still allowed it for us. Thankfully, we were able to get fit back into the early afternoon to allow ample time for our services. It was our first time there and I'm sure it was obvious as my mom and I stood around waiting for additional instructions lol but they didn't waste time in providing us directions. We were seated in one of their pedicure rooms where it was just my mom and I and we appreciated the fact that we were seated privately. I didn't catch the nail tech who worked on my mom's nail but my nail tech was Jolie and she was so sweet and kind. They both did a great job with us, and I appreciate that they were patient with us as my mom isn't totally confident in her English. So, as far as services, we got the spa pedicures and their classic manicures. Both packages came with a paraffin wax which was new for my mom but she did comment on how soft her feet were afterwards. She was a nail tech herself back in the late '90s and mentioned that these additions are very new and nothing she remembers. She mentioned that she'd like to come back for more spa pedicures which tells me she had a great time and a wonderful experience. We will be returning for sure and would recommend this salon to anyone looking for a new nail salon to try!

Kayla V.

Since it is the time of Covid I'll start by saying they are VERY clean! I walked in and was asked to sanitize then asked to wash my hands with soap and water, assuming so I didn't contaminate the sink handle. All the seats were covered in single use plastic covers. The tools used were sterilized and properly sealed before each use. All single use items like pumice stones were promptly disposed of after use. This should be standard practice by any nail salon but it is not so I was thrilled to see they were following standard procedures that go beyond Covid. I had a little gel left on my toenails and Mary, my technician, removed the gel the RIGHT way by soaking it off. She didn't grind it off, she didn't peel it off, she soaked it. I was already so happy with how it was going and we hadn't even really started yet. Mary was quiet most of the procedure but not in a rude way, she let me sit in peace and enjoy everything she was doing but she was very friendly! She didn't knick me when trimming my cuticles and she didn't dig too deep when cleaning my toes. The presentation of the lotions and scrubs was gorgeous and just went a step beyond in my opinion. She was thorough, precise, and did quality work from start to finish. I picked a color for my nails that was very sheer, which we agreed wasn't as pretty as the display, but she made sure it looked amazing with an extra coat. I loved the store. I loved the cleanliness. I loved that she was following the right procedures. I was cared for and made to feel very welcome. Mary did an amazing job and I cannot wait time go back to see her again the next time! Thank you Mary and thank you Modern Chic!

Sofia M.

I used to enjoy coming to modern chic for both Pedicures and SNS manicures but since i started coming both my nail techs have vanished, I was told the first was "on vacation" whenever i would call to schedule an appointment, but come to find out from my most recent nail tech she no longer worked there. It's very pricey and the quality has continued to decrease with every visit. The man who did my nails the last time spent 20 minutes cutting the sides of my fingers, not even the cuticles. By the next day I had bubbles and scratches in every nail. It was definitely not worth $22 and I will not be going back.

Alexa S.

I just recently moved to Frederick and wanted to try out a few salons in the area to pick my favorite. This was the first place I chose and I have no need to look any further! The salon is very clean and all of the staff were very friendly. Below I included a picture of my gel manicure and it came out perfectly. This was my second gel manicure with them and my first lasted almost an entire month without any chipping - I was shocked and have never had a manicure last this long. I would highly recommend Modern Chic Day Spa and will be a customer for many years to come!

Jamila Z.

UPDATE TO OWNERS response: The owner and employees at this salon are absolutely the worst. Their response to my concerns with GEL polish that started chipping 5 days after my service is unacceptable. I posted photos on yelp and their Facebook page. Clearly my nails started chipping well before I called to voice my concerns. I actually held off complaining because it was just one nail. When I realized more were lifting and peeling I called. The business owner claimed that i intentionally was peeling off the polish. I will never return to this business and will ensure not to recommend it to any of my friends. I managed salon and spas for over 5 years . I know how these services are supposed to be performed and how long they last. I've attended CND gel training. These folks are trying really hard to fool a customer that could of been a repeat client. I got my gel polish nails here 9/5 -10 days ago. My nails started chipping last week 9/10. I called yesterday 9/15 and explained to them the generally gel lasts 3-4 weeks for me at any salon I go too. They told me to come back in to get them fixed-9/16. Lena had me wait in their waiting room for 10mins and had her coworker search for the sign in sheet from the day of my services. The woman tells me it's been 11 days and they can't re-do my nails. I have to say , I am shocked . They basically refused to make a service right. I paid for an upgraded pedicure and gel nails plus tipped cash of over 25% and they don't even have the decency to admit their mistake. Lena was rushing when she was doing my nails and did not have them cure under the light long enough , which is why my polish did not last. Instead of understanding that gel polish shouldn't start peeling off 7 days after a service she had her co-worker search for proof to not provide me a service . There wasn't even an option to pay to have it redone. Ultimately this business refused service to me for trying to be a repeat client and catching a mistake. I knew there was going to be an issue when I walked in as she didn't even remember that I was just there. Over $100 in nails services. This is why this nail salon I never busy if you walk in.

Kate B.

I have been going here for about 6 months, and these ladies are fabulous! I always get a powder dip manicure (absolutely the best way to go for long lasting/indestructible manicures), and often treat myself to a pedicure. I have yet to be disappointed with the customer service, nor the quality of my manicures or pedicures. Today I was the first to get a new color they just got in (call me a trend setter) "Coral Glow" and it looks fantastic! Perfect bright color for spring!

Bingle B.

Admittedly, I don't get my nails done often because I have this thing about people touching my hands and feet. Also, since I chew my nails (I know, I know...), a polish barely lasts long enough for me to leave the salon. But I was feeling a little extra this holiday season, so I decided to spring for a gel manicure with some nail art. My nails now look presentable to the world. My nail tech, Lina (I may or may not have spelled it correctly) was quick and efficient and hand drew the cutest snowflakes. The salon was able to fit me in for a gel manicure and my gf in for a pedicure without a problem. Thank baby Jesus for that because, if you think my hands were bad, you should've totally seen the dumpster fire that were my gf's feet. Very good job overall.

1 star. nail tech Alec didn't listen when i told him what i wanted my design to be. he rushed me, even though i had an appointment, i was on time, he made me wait for 25 minutes, rushed my nails, and when i took a shower, my nail polish came off 3 nails! The salon is beautiful, but the service was terrible.

Chelsea H.

I walked past the day spa while it was still under a little construction and it peaked my interest. I made my way in this morning and I was in awe! It's gorgeous! Needless to say, Lena took care of me immediately, she did a wonderful job with suggesting the dip powder and my nails turned out beautifully. I also had a pomegranate spa pedicure and my feet are saying yes ma'am with the attention Christina gave them. They conveniently had matching nail polish for my toes! I was also offered a water, a sprite, or a coke, which was really nice, great attention to detail. 10/10 would recommend and come back again!

I used to LOVE this salon and had great experiences. However, my most recent experience has completely changed my mind, and I will never return. I got a gel manicure done on Friday. The guy who did my service seemed new, which I was fine with. Coming from a licensed cosmetologist stance, I know what it is like being new to the industry. After leaving the salon, I noticed that my color needed another coat of polish since some of nails weren't completely covered, nails were filed unevenly, my cuticles looked untouched, etc. At this point, salon was closed. I called on Saturday stating that I was unhappy and explained why. I was told over the phone that I could come in so they could see my nails and to refund me my money. They close at 5 on Saturday but told me I could come when I got off work (5:15). I go out of my way to drive to the salon, to find that they locked up and left. Since they are closed on Sunday, I call again on Monday, explaining my frustration. They told me to come in Monday and they will take care of my return.. only for me to come in on Monday to be told I cannot get a refund, that they can only fix my nails. Being a full time working mother, I did not have time for my nails to be fixed that day/week. The manager spoke with the owner, who also said I could not get a refund not a gift card to come back when my schedule allowed me to do so. For someone who has been a loyal customer to Modern Day Chic salon, I am now out $37 I had spent on a service that I could have done at home for free, that would look the exact same. The customer service I received was handled very poorly and unprofessional. And after the lack of acknowledgement and understanding towards my situation, I now see they are more concerned about their money income rather than making "the customer happy". It is safe to say that my friends that I've recommended to this salon and I will definitely NOT be back.

Win W.

So happy me n my daughter found this place very clean n modern everyone was very nice n professional Margaret does awesome designs ,,, only place around here can really do great nail designs very satisfied looks like our new nail salon we will goto regularly !!!

Harley R.

Call me Karen but this was a crazy experience!!!! First let me start by saying it was all good when I came in, I was greeted and taken good care of by the man at the front. Good job for him because he was very nice and did a good job on my toes. I came here bc i have 2 weddings to attend in 2 weeks and right now I am handicapped I asked for something very specific!!!! Now let me just say I was not upset when the lady quoted me at 75$ for a pink ombré however this was my first time at this place and I wanted to see the work. Needless to say my shape was sub par and my gel manicure is clumpy.... Also I got hot wax all over my engagement ring, now I have to go get that taken care of. It just was not very professional and didn't seem clean I did not see even one jar of barbicide disinfectant and they offered me a 20$ off voucher. Too bad I will not be back and I will not recommend to anyone, also saw a review on Facebook I asked how much they are quoting for pink and white ombré and they personally message me telling me 75$ that makes me think maybe they only quoted me this otherwise they would have advertised that on the page