Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

I highly recommend Lake City Air Conditioning! Dave and Julie, the owners, are wonderful people who…read moretruly care about their customers. Wade and Adam worked incredibly hard to get the air conditioning fixed, and they did an amazing job. The service was professional, friendly, and efficient from start to finish. The air conditioner is working great, and I couldn't be happier. Thank you all for your hard work, honesty, and excellent customer service!

I first used Lake City Air Conditioning during the summer of 2015. I was so impressed that it was…read moreone of the first Yelp reviews I ever wrote. We later moved out of state and rented our Henderson house for seven years. We had a few HVAC problems over the years, and we always called Lake City. They would bill me and provide an excellent explanation of each repair. We moved back to Henderson last year. Our large AC unit stopped working yesterday evening. Amazingly, after the hottest day of the year so far, 111 degrees, Julie at Lake City was able to get a technician out this morning for us. Adam opened up a side compartment on our big AC unit. He immediately said it looked like the capacitor should be replaced. He said we had an unusually sized dual capacitor, but he had an alternative that would work just fine at the same cost. He thoroughly explained our unit's situation and what likely caused the capacitor to fail. He fully answered every question I had in a manner I could understand! Adam was very professional but kind enough to be friendly and pet our extremely playful Shih Tzu. While Adam was excellent, I must mention how good Julie has been to work with over the years. She has quickly gotten answers to any technical questions I might have and has always worked to get a technician out as fast as possible. Lake City's prices seem to be quite fair. I really like that I've never been pushed into buying or repairing something I didn't need or want. I've always trusted their technicians, which is very important when you don't quite understand how an HVAC system works. Nobody likes to call a repairman, but it's comforting to have confidence in knowing exactly who to call. Lake City Air Conditioning falls into that category for us!

They are amazing! Kind, honest, and great at fixing the problem. They are one of the most…read moreprofessional air-conditioning people I have hired.

Live in Boulder City and wanted someone local to come out and take a look at my AC unit. It…read moreunfortunately conked out in the middle of the day, strained daily by the extreme high temperatures...so hot this summer! Looked on Facebook and also checked with my local Handyman... It looked like Lance with Knight AC & Heating was repeatedly and highly recommended. So I called Lance on his cell phone at 5:36 PM thinking I'd request an appointment for maybe the next day or so. He told me that he was indeed booked up, but that he could be out actually within an hour! He arrived within the hour as promised and spent a decent amount of time up on my roof inspecting my unit. He was able to make the necessary corrections and give me some professional recommendations too. He was extremely honest, fair and reasonable. When talking with him, I could easily see why he had such a great reputation. Being fairly new to Boulder City, I'm so glad to now have a "go to" HVAC guy, and will absolutely call only Lance whenever I have any kind of AC or heating needs. I want to give him my highest recommendation and urge you to call Knight for any HVAC services and/or repairs!

Fantastic, fast and very respectful. I needed to replace my AC/Furnace and spoke to a few other…read morefirms but Vlad was rhe most responsive and knowledgeable. Their price was in line with another company but significantly lower than others. I especially appreciated the care the team took while inside my home. They protected my floors and are sending a crew to touch up my attic access door that understandably got scratched in the process. When I told the lead, Ever, that I would clean up the debris left behind he asked 3 times if I was sure. I planned to clean the floors anyway but just loved his persistence that he doesnt leave a job site less than perfect. They also showed up right on time and finished 2 hours early.

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

I want to give a huge shout-out to technician Artur for the excellent service he provided! Our air…read moreconditioning went out late in the evening, and Artur came to our rescue in less than an hour. He quickly diagnosed the problem, got right to work, and had our AC up and running in no time. Thanks to Artur, our home is nice and cold again! We truly appreciate the fast response, professionalism, and outstanding service. Highly recommended!

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

A/C Service requested. I needed a second opinion on my…read morerecent home AC diagnosis from Goettl Air conditioning service. I had been a very long-time customer (12 yrs) with Goettl. I had began suspecting that maybe the "recent diagnosis" given by them was NOT accurate. Called Richner Air -a local business in Boulder City, NV They arrived promptly. I requested a thorough evaluation of the operational integrity of my aging A/C unit due to a noise I had heard that was out of the ordinary (without indicating the diagnosis I had from Goettl). My reasoning: If there is a problem- they will find it during their evaluation and advise. Everything checked out just fine and NO PROBLEMS WERE FOUND!! Goettl technicians are utilized as " part-time sales people" and they also earn commissions/bonuses** (this MAY have changed) on any additions to your service. I'll be staying with Richner Air to keep my A/C running going forward.

Richner has been servicing our family's AC units for years. They are always prompt. They are…read morerespectful. They are straight shooters and will not push you or scare you into services you do not need.

My AC went out at night. I called Brad at A-Tech heating and cooling a little after 10am. Brad got…read moreback to a few minutes later to set up a two hour appointment window. Service Tech Sergio was at my door at 12 noon. Quick response. Fast, efficient, courteous, and very professional. Thank you A-Tech Heating and Cooling.

Replaced the fan motor in my AC unit. Fast response. Next day service. Very competitive price…read more. Happy.