I called Modern Air Conditioning and Heating and made an appointment to have my air conditioning fixed. We set the appointment for Monday but he said if he could get someone there Saturday he would and asked when I'd be home. I told him I had errands to run in the morning but would be home by 12:00 for the rest of the day.
When they didn't show up Saturday I figured their other jobs ran long and they couldn't make it to my house after all. I understand, I'm in a service based business myself and sometime you don't know how long a repair will take.
So I suck it up and wait until today. I'm up by 6:30 cause I'm not sure if they start at 7:00 or 8:00. And since their office is only a mile from where I live I figure I'd be first on the books. Here it is 6:15 pm and they never showed up.
Guess they really wanted my business. I called them because I used them the last time and, although I thought they were a little high, they did a nice job and the repair lasted for more than one season (a problem I had with the previous AC company I had used). I won't be calling them again.
Now I have to deal with the heat another week before I have a day off and can wait around all day for someone to show up. read more