I got a hair cut for my curly hair. Anthony did such an amazing job my hair looked so full and my…read morevolume was perfect. He styled my curls just how I like it and the products he used were amazing. My hair was in tact for a whole week without having to restyle. I can't wait to come back and have another cut! The vibes were great!

If there is one thing I will not tolerate, it is a liar. And…read moreliars who cheat ppl out of their money, especially in this economy? No, ma'am! I have to preface by saying this is all done by the same stylist for the same service, a twisty blow-out. 1. First appointment, no charge based on a Facebook post looking for volunteers. 2. Second appointment was half off since I booked during my first session, $11. 3. Third appointment, the stylist is now level 1, so my visit was $31. 4. Fourth appointment, I ask her if she can pin my curls as she does them and then release them at the end. She says yes, cool. I go to pay, $41....? The receptionist says it's because I got my hair pinned. Okay, but no one told me there was an upcharge. I'm irritated but pay and decide I'm not coming back ever due to this. 5. Now, on Friday, 2.23, I decide that morning I needed a blowout because it's my birthday, and the only place that could get me in was here,so I booked it. I tell my new friend my plans and lo and behold, not only does she also go to this salon but gets blowouts regularly by the same girl. I tell her about the $10 upcharge for the pins, and she's shocked! She tells me she never gets charged and leaves with the pins! Ok, so now I'm going with this info in my back pocket. I go in and ask for the same blowout. The girl herself this time offers to pin the hair in the crown area for added volume with NO mention of an upcharge. I tell her, you know what, can you pin the whole thing actually. And she says, oh, that's a $10 upcharge. And I immediately tell her why, you don't charge my friend and literally pull out the text convo to show her. She stutters and says, oh she didn't pay last time? No, she's NEVER paid the extra charge I tell her. Then she suddenly decides that in a whole 'professional' salon, she doesn't have enough pins to pin my whole head. COME ON! What a joke. So I'm thinking it's my birthday (I told her this too) I'm not stressing, I don't have time, fine just pin the crown. She finishes my hair and we go up to pay. She says $41!! I'm sorry, what? I said I'm not paying the $10 upcharge for the pins. Now, she says, oh no it's not the pins, it's your long, thick hair. I'm like dumbfounded. My hair has been this length always and she has never said anything before. I'm in shock at this point, she really swindled me into paying that extra $10 like she initially wanted to. Again it's my birthday, I have a dinner to get to. My fault, but I decided to pay with cash, so now I have no record and no way to dispute with my bank. And what's even more mind-blowing, my same friend went again today, AND NO EXTRA CHARGES! Are you kidding me? What scam is this place running? Are they pocketing the upcharge money? How ridiculous is this? Soo unprofessional.

Caryn cuts my son's hair. It always looks great! She's great at what she does. Always punctual and…read moreaccommodating. My son loves it there too.

My son has been going here for about a year now and they do a phenomenal job on his hair. Inside…read moreis very clean and modern. The atmosphere is very inviting. He is now at the age that he's wanting differently looks and went with subtle highlights and they came out great. Tori was the woman who did his hair and despite his very non-egaging manor when it comes to communicating, she was awesome with him.

Overpriced and overhyped the stylist was rude and just concerned about gossip and her love life…read more Ruined my hair . Had to go get a treatment done else where. My hair was left uneven and a complete mess. Dull how the f ... do you call yourself a stylist eventually my hair will grow back but to ruin layers really lady btw take a mint or two your breath was killer.

Just got back from Dolce - after a long recouperation from surgery in September i made my…read moreappointment with my girl Justine. My hair was overgrown color and cut..... I literally walked out of there with happy tears .. feel so much better --,she is an incredible artist.... Thank you Justine love you

My experience at this hair salon was an absolute disaster…read more On December 19th, I went for a root touch-up and had sent messages and visuals beforehand showing my hair's current condition and the color I wanted. I chose this salon because my previous stylist was far away, and my hair was incredibly healthy and strong. My hair expert friends confirmed this; I had been working for a year to grow my hair. However, because they didn't properly lighten my roots, Paulina Sanchez applied a dark and greenish color without asking me. I was shocked when I looked in the mirror. I went home and sent them a video crying, asking, "What did you do?" but they didn't reply. I later visited the salon so they could see it in person, but they ignored me and said, "We are busy." Within 2-3 days, my hair became multiple colors and kept falling out. I developed sores on my scalp and cheeks. The salon staff sent me a long apology message, saying they would fix their mistake and scheduled to correct my hair this week. However, despite knowing how damaged my hair was, they did not consider that it needed time to rest. Today, I had my appointment. They applied bleach for 5 hours to my hair, and some areas still didn't lighten. While washing my hair, I saw my broken hair in the hands of two staff members, yet they didn't say anything. They mockingly said "Happy holidays" when they finished. Even the other customers saw my hair was falling out. This process was extremely damaging financially, emotionally, and psychologically. My hair has become completely unhealthy, and I will have to shave it tomorrow. The 10 days I spent dealing with this experience caused me serious trauma. I am also a business owner in the U.S. and have never had problems with my clients, as they are more important to me than money. If you cannot do your work properly in this country, please leave this business to those who can. I believe these individuals' licenses should be revoked. Please do not visit this salon to avoid being victimized. I definitely do not recommend it.

New to the area. Told Trina what I was looking to do with my hair and she nailed it! Such a cute…read moresalon. Highly recommend. All the girls are amazing! 5+ stars for sure!

I have been going to the Hair Factory for years! Laura has been doing my hair she is very…read moreprofessional and her work is amazing ! I have very curly hair and she always blows out my hair perfectly straight! I get basic color and highlights and the color always looks amazing!! I have also had the other hairdressers do my hair and same quality of work! The atmosphere is always enjoyable!! Salon is kept clean and tidy! I highly recommend you to try any hairdresser and you will not be disappointed!

I have been going here since Covid and they are wonderful. Jen always does a great job, whether it…read morejust a cut & color, or highlights. Always very accommodating.

Amazing service love it so much amazing customer service and you're sure to leave with a smile…read moreevery time it's a nice salon no matter who dose you're hair you'll be happy

Made a last minute appointment for my daughter and Anita was her stylist. We absolutely love her…read morecut and will definitely return with my oldest daughter. We were running late and Anita was very kind and accommodating. I highly recommend this salon.

Leana rocked. I am picky to death with my hair - trust me, I'll get a haircut 3 times in a row if I…read morewanted. She is the first person who has touched my hair who didn't break my bank who made my hair balayage look awesome. She also listened to my concerns. Balayage cost me $160 without tip and the best part was she got me in and out in about an hour and a half. I'm so used to being in salons for hours, I was so shocked (in a good way). Thank you!!!

LEANA IS A HAIR GODDESS. Seriously - she is down to Earth & absolutely chill. I came in with…read moretotally brassy light brown roots (mine are natural dark brown / 'black') and with brassy orange and blonde balayage highlights that needed severe toning down (to ash blonde / brown). With a little TLC, she was successfully able to tone my hair down & make it ASHY. She is totally worth the hour drive & tolls from Long Island. I don't trust my hair with just anyone. Going from natural black to this lightness takes a while and my hair adventure is definetely staying with her.

I've had this place booked for a while and finally decided to get a cut from here…read moreI can tell they have a lot of regulars that they treat like family Jackie cut my hair and blow dried it and I was very happy with the results. $40 for that... and an hour later I'm feeling lighter and beautiful! I'll definitely be coming here again for a cut and possibly even color Highly recommended!

what can I say. Jackie is so unprofessional and let me leave after Margaret constantly is late and…read moreI said something. they only.put bleach in my hair leaving it brittle and dry. tonight margaret was again a half hour late and they didnt care. when I confronted jackie, she basically told me to take a hike. good luck to them but if you dont do it Jackie's way you're not a good fit. you get what you pay for. cheap is cheap.! This woman Jackie has just accosted me in a story email post. She is outright lying. I was there and I only went out to the car to move my car as I noticed I was parked over the line. I made no phone calls nor did I tell Margaret to take her time period. good bye Jackie, good luck. And I would watch the cash tip signs all over the salon. I guess your employees are not reporting wages earned. I think they call that fraud. oh I saw a bug crawling in the bathroom. yikes... I have given no permission to publically share a photo of myself. These public photos must immediately be taking down as it is an illegal act.

Came in for a wash and blow dry - mainly because they had the specials and I was feeling a bit lazy…read moreto wash my hair! They're in the neighborhood so why not? Got an appointment day of on Sunday. Walked in and the place is nice and cozy. Was immediately greeted with a friendly face. Only had to wait a little bit for my appointment and was offered a beverage while I waited. My hair looked fabulous at the end. Loved the products they used, staff was friendly, and close to home! I'll definitely be back

Great dry cut for my long hair, also does great blowouts. Finally found a place a few blocks from…read moremy house that's clean, not overpriced and not overcrowded. Thank you!!

Julz dose fabulous work. Top notch quality work. I'm always happy when I leave the salon.read more

We had a great visit with Julz! My kids have been getting their haircut by her their whole lives…read moreand they loved her new salon space. My daughter decided to get bangs for the first time and was thrilled with the results.