I only have a good experience when I come to this MOD pizza location; the staff are always so friendly when I go, and they're so patient when it comes to the build your own pizza. We got the build your own pizza option, and I love how it's unlimited toppings. My favorite part has to how thin and crispy the pizza is while it's packed with flavor from the toppings; additionally, I recommend getting the marinara sauce on the side and using it as a dip. Lastly, the ambiance is simple like all the other MOD pizzas, and I loved how clean it was at this location. There's also a parking lot. read more

MOD Pizza - 11 inch BYO Pizza - Fast Food Near Me - Downers Grove, Illinois

See all

This is your standard Mod Pizza on the north end of Downers Grove. There is a parking lot that is shared with other businesses so it can get a little packed but never completely full. The food is good, consistent, quick and reasonably priced. The folks who work here are always very friendly. read more

For a fast casual dining spot, MOD Pizza always hits the spot. The menu is short and sweet, and the staff are friendly and helpful. I wish they'd have some new suggested flavors to change things up with the ingredients they have for custom pizzas, but I know it's also possible for me to be creative with the make your own options. read more

I don't normally leave reviews for chain restaurants but I had to come here and say that Michael was the one who helped us and was awesome great energy and amazing service! read more

Kiyha was a beam of sunshine, so was incredibly helpful and rediculiously efficient. I will be coming back because of her service and will be recommending to friends. She was so incredible, thank you Kiyha!!! read more

Good enough go to place. Easy to order Quick service Clean and simple ambiance Food is good. I like that their pizzas are not loaded with cheese read more

MOD Pizza - the interior of a modern restaurant - Fast Food Near Me - Downers Grove, Illinois

See all

Took too long. I was late to my appointment. They offered nothing for the inconvenience except an apology.

Been to this MOD Pizza location a handful of time now, and I have to say the service is a hot mess. Plenty of staff on hand but not much communication between each other, which makes building your own pizza take much longer than other MOD locations I've been to. On the plus side if you can wait and have the patience to move through the line, the pizza always seem to come out nice and crispy throughout. Location appears to be relatively new. Decent parking. Staff could use a re-up on training and procedures to help make the ordering experience more pleasant and efficient. 'Til next time. read more

MOD Pizza - MOD build your own pizza - Fast Food Near Me - Downers Grove, Illinois

I came here today to order a vegan pizza for myself for takeout. We were attending a party and we were able to bring our own food as they were serving their own ordered pizza which we couldn't eat. When we entered the place we were greeted and walked towards the menu on the wall. We wanted a vegan pizza and she knew right away what we can add as toppings. They have so many pizza toppings that you can make your own pizza! The base can be thin crust, thick crust, gluten free crust, and you can also order a salad type pizza toppings in a bowl. I had tomato sauce with all the vegetables topping that they offered including roasted whole garlic, roasted broccoli and vegan cheese piled high! And this is all one price yay!! My hubby got tomato sauce and his toppings were whole roasted and crush garlic, fresh spinach, mushroom, roasted red bell peppers and lots of vegan cheese! I hope down the line they will have impossible or beyond meat Italian sausage crumbles as a topping, or vegan pepperoni slices, or even smoked tofu. My end toppings was balsamic fig glaze, so good! We waited in the dinning area. It's a big space they even had two roundtables that looks like it can fit up to 10 or more people also outside they have an eating patio area for those upcoming summer days. This place looks like a new location because it was very clean and modern and spacious. I enjoyed waiting for my pizza they had good background music and everyone seemed happy while they were making pizzas for online orders. Overall I think I will come back here again if I'm in the area and have a taste for a good vegan pizza my way! Oh I also wanted to add, I had leftover pizza! The next couple of days I stove topped the pizza crust in an oiled pan. The bottom crust was so crispy it was like I just ordered the pizza! read more

See all

I have absolutely nothing bad to say. We ordered two pizzas. One for my wife and I and one for our kiddos. Amazing! They were great. We ate this at lunch. It was so good we ended up door dashing another pizza later. No, we're not those kind of people, it was just that good! read more

This was yum. Had the pizza with all the meats and spicy sauce and it was both light and filling. Crust is different, like a very light cracker, sausage is nice and small, not as Italian as going to an Italian-owned spot but still good and easier to eat. I like that you can have as many toppings as you want. Recently saw a different place that wanted 1.50 for Oregano. (NO THAT WILL NEVER HAPPEN), not so here. So it's good for a chain restaurant. Plays good mix of interesting rock and alternative rock music. read more

Cauliflower crust is amazing tastes like regular crust. I like that they don't rip u off with toppings unlike other chains (Dominos etc). Highly recommend read more

Food is fine but heaven forbid u order more than 2 pizzas. Ur easily looking at 40min wait.

My grandsons birthday and he loves that place. Happy they had alternet crusts for keto.

Staffs were very friendly and welcoming!! Fresh pizzas!! I got calexico(?) and half pepperoni half salami with black olives. And a sausage pizza. I love the fact I can load up my pizza u expected ways anyway possible I want on pizza! Lol i have fun putting a lot of stuff mixed! read more

See all

Every time go to this Mod location it warrants a great review. Went there tonight and it was business as usual...great and friendly service, super clean store and excellent pizza. We go out of our way to go to this location even thought it's not the closest to our home...it's worth it every time. Employees are the best! Great job and keep up the good work! read more

This review is not about the food because the pizza is always good. This is about hygiene. The pizza baker was not wearing gloves, using bare hands to push pizza off prep tray and into oven. Then the baker was having a good time tossing the empty pizza prep tray into the sink 5 feet away and often missing and falling to the ground. My first thought was "I hope they wash those". All in all the staff seemed more preoccupied with having fun with each other. read more

Fresh Vegetables Toppings and other toppings suitable for vegans!!! I rarely eat out now, but when hankering for a pizza cooked by others my new go to place is Mod Pizza. read more

Long wait while the prioritized on line orders. Then very rude regarding wait. "Manager" was the culprit. Wife 55 years old did not have license. Not allowed to buy beer. When I offered to buy beer with my I.d was told only if I sat up front by door so she could keep an eye on me and not share beer. On top of all that, the pizza is mediocre at best. One and done. read more

I tried to do a online order on 1/16/22 and it directed me to call the store. I then called the store and the girl answered and I asked if I could order and she said no she is understaffed and her manager said she could close early. So if I wanted anything I would have to come in. We said fine and went. When I walked in they were completely empty. No one was there. As I walk up to the counter she asks if that was my car in the curbside parking. I said yes but my boyfriend was just dropping me off while he went to jewel next door.. we weren't parking. She literally told me to leave and move my car. I said no he was already leaving. She then with EXTREME attitude "what do you want" and I said never mind and left. Super disappointing. I understand staffing shortages but we weren't being demanding we just wanted a pizza. Reached out to corporate and received zero response. Will not return read more

So I have been to Mod pizza before. First time at this location. The pizza is decent. I got the cauliflower crust. It was better than I expected and it held up well to the toppings. My problem is that there are three employees behind the counter. No one has come in since our group. The tables are in need of being cleaned and the floor is gross. Stacks of dirty dishes waiting to get picked up. Trash can full almost to overflowing. Send someone from behind the counter to clean the dining area. read more

The food was excellent, however the customer service was not. Upon entering we where clearly being scolded as if we were not welcomed. The young lady with sweats on told her coworker that she did not want to take our order because she "did not feel like talking today". My other concern was the miscommunication between the staff of whether or not were allowed to dine in. I had asked if were allowed to dine in and there was a quick hesitation between staff. The lady with gray sweats was clearly opposed of the idea, while the rest seemed like it was okay. The rest of the staff was very nice though and I hope that they fix the mistreatment to their customers ! read more

What a difference a few days makes. Came for the first time on Saturday and had a delish pizza. Decided to try it again for lunch today... sadly, I'm disappointed in the skimpy toppings. I ordered just pineapple and black olives with extra cheese and there are barely any toppings! read more

MOD Pizza - Where are the rest of my toppings? Very disappointed... - Fast Food Near Me - Downers Grove, Illinois

The customer service at this establishment needs work. The manager himself is excellent. The young woman that works besides him has a bad attitude. If you asked for more of a certain topping. She kept rolling her eyes and saying "wow?! She acted as if the toppings were coming out of her pocket personally. Only us 2 were in at the time. As we were getting ready to cash out, a rush came in. Just like it usually does. At all retail and restaurants. This young lady exclaimed. "Seriously, wow", whilst looking out the door?! If you hate your job. How about changing up fields?! And consider NOT working with the general public. Amazon warehouse is always hiring. D.O.S 1/30/21 Time 4pm CST. read more

Delicious pizza and friendly service. Stopped by here yesterday (training day) and was pleasantly surprised how fresh the ingredients were and how quickly the pizza was ready. All the employees were super friendly and attentive. Looking forward to coming back an infinite number of times in the future. read more

This place ROCKS. There are so many kind faces when you walk in the store. There is a super cool ginger, a kid with curly hair, and an Italian looking golden retriever boy who just made my day. Pizza is great too and my son and I will definitely be coming back soon! read more

Avoid this location - absolute nightmare. Go to Willowbrook. Came here with my two small kids because they usually pride themselves on being super fast. Well tonight they were not and it took about 30 mins from ordering to get our food. And that's after begging them to take it out of the oven to feed my screaming children. Moms - you are better off at chipotle. If there is a manager reading this please contact me. The weird thing is there were literally about 4 or 5 people working so it's not like they were understaffed. They just kept saying they "couldn't read the handwriting" on the wax paper. read more

Pretty skimpy on toppings. And they dont have all the choices for toppings like they have at other similar places. And no lables with what the toppings are (such as the cheeses, peppers etc). It was a little over $18 for two pizzas so the price wasnt tooooo awful, but next time I'd get deep dish elsewhere. read more

My first instinct was to go to the District in Oakbrook for pizza and I wish I would have went with my gut. Found one of the employees there to be unprofessional. The pizza crust was burnt on the bottom and gooey on top. The non foundation drinks; the lemonade & pear tea were terrible. I did like the inside of the restaurant, it was open and could accommodate large groups. I went to MOD b/c my brother recommended we try their pizza and he has eaten here in the past and really liked the pizza. I however, won't be making the drive to ever eat here again. read more

This place is good for thin crust pizza , I mean thin, not feeling guilty thin. You walk in and you get to pick your toppings , you choose either 6" or 11 " 6 " is good for one person enough portion but if you got a big appetite try the 11" though it's enough for two people to share . The 6" is about $6 that includes your toppings that you choose. They put it on the oven as you wait and they cut it up for you, easy as that. I would recommend it read more

We walked in a little after they opened for the day and were instantly greeted and attended to. The woman who took my order was very kind and patient with my indecisiveness. I got a mini and it filled me up enough so I wasn't overly full. I got it with pesto, a sprinkle of garlic, ricotta cheese, mozzarella, chicken, and garlic butter drizzle with a little more mozz cheese to top it off. COOKED. TO. PERFECTION. Will definitely be back! read more

MOD Pizza - Fast Food Near Me - Downers Grove, Illinois

Kramer had the idea of build your own pizza and shove it in the oven, all supervised. Of course here the employees do the work, but under your direction. Great concept, good food, fair price. The lower rating is because of their poor organization. The first person asks the size you want and sauce. The second person puts on the sauce and cheese. A third person puts on the toppings per your direction. Then it gets put in the oven and the rest is downhill. There's no paper copy of your order. The line breaks apart and you look for someone to pay. If you order a shake, it most likely can be forgotten. The food eventually gets called up, but there's no guarantee you even paid for it. You have the offer of finishing toppings, but it's awkward to ask to go back behind people in line where those toppings were. With better management, I think this could work well. read more

I LOVE MOD SO MUCH!!! it's my favorite place to eat my friends and I go every Friday! We always have a blast!! Such friendly faces!!

Great staff and excellent pizza. Don't like the waiting aspect. Both times waited 15-20 minutes which is tough with the little ones. I love the drizzle options they offer at the end and I feel like the pizza is really customized just for you. One pizza feeds one person so you need to get a few to feed a family. Like the new location in Downers Grove but the parking lot is a joke to get in and out of. read more

Wow! Great food, awesome service! Love the hello when we walked in. This staff is phenomenal. Love the BYO concept. Will definitely be returning!! read more

MOD Pizza - Fast Food Near Me - Downers Grove, Illinois

Friendly staff with good service. The pizzas were decent enouggh for us to be back. This is a great place for a quick bite if you are in a hurry or have kids. Restaurant was very clean. read more

Delicious pizzas and great service! One of the cashiers took my order incorrectly but made up for it by adding in a free shake and a free no-name cake. We will definitely be back! read more

See all

Came in for a quick lunch today to try out the pizza, had a great experience! When I walked in the line was to the door and I expected to wait forever but the 4 staff working shredded the line like it was nothing! Teddy visited my table and was genuinely interested about how my first visit was. He helped answer some questions I had too. He is a shining star for your company! I will definitely recommend mod to all my friends! read more

Great pizza. I ordered the salad pizza with the dressing on the side for myself and a cheese pizza for my kids. Everyone was happy. Great food and service. read more

High school girls with long hair barely pulled back making your pizza. Interacted with two staff members, both had a bad attitude when you ask them to repeat themselves with their mask. Very overpriced for size and quality of pizzas. Will certainly not be returning to this establishment. read more