I could not be happier with where I spend 80% of my day at this agency! They say we spend more time…read moreat work than home these days, and I'm really grateful that I work with such an amazing team of insurance professionals at Andrews Office! When you think of insurance - think Andrew Easley! He's gonna make sure you get the best rates and the most coverage tailored to fit your life and what you care about! Top notch service and everyone he chooses to work with his team are TOTAL rockstars! Get Easley insured today

When asked by a corporate State Farm rep today how Easley could gain my trust back. This is what I…read moresaid: Have Easley not be a total fraud and liar. he tripled my renters insurance premium in 3 months and then proceeds in telling me lie after lie after lie. Then I canceled and expected a refund. I contacted him several times and he assured me the policy had canceled and a check was issued on Feb 27, 2020. Lie. I contacted his office and they said it would be 7-10 business days. I thought the check had been cut? I then filed complaint with Texas dept Ins and today a State Farm corporate rep contacted me and told me they had just cut a check and I should be getting it shortly. I asked, I thought the check had been cut and mailed. She looked at the notes and said the original check was mailed to the wrong address. Funny. The only address I gave them was on my policy. I advised her not get caught up in his lies. I told her Andrew would not know the truth if it hit him in the face. I told her I know when people lie to me and now she was getting caught up in trying to cover for him. I told her it didn't look good on her either. All they do is lie. She said she thinks it was an isolated case. I told her as much lying as this guy has been doing it is not an isolated problem. We shall see if I get a check by next week. But, they do lie at tat agency. ALOT! I even called Easley a thief. He has stopped responding on email. Why? Because he has been caught in a fraud.

Rondy is fantastic! He offered the best home insurance quote and was very responsive and helpful on…read moreseveral occasions when I used his service. Other than that, as a former Israeli, I would always be more inclined to use the services of a U.S. Army veteran.

I was the victim of fraud. Mr Kilpatrick was misleading and dishonest. Because of his shady…read morepractices I was entitled entitled to a full premium refund plus some. Beware!

I proactively reached out to Texas Associates Insurors for them to quote for liability and D&O…read moreinsurance for our HOA. Well, they must be all good....because the gentleman (actually, I think he was a Sr. Partner in this firm.....) who responded to my original email wasn't really interested in any new business (or at least doing any work for a new account - or even assigning an agent to follow-up). No follow-up. No offer to come out an look at the Common property, assets, etc. Oh, and did I mention that I made this was EASY AS POSSIBLE FOR THEM - as I had send them OUR CURRENT POLICY - meaning it would have not taken much effort at all. In my book, if an insurance company is lazy on A REALLY EASY QUOTE, then you probably shouldn't expect much from them when you really need them, If you need new insurance, don't bother.....these guys are all good.

TAI has earned a 5-star review for their excellent customer service. ...Or in this case, great…read morenon-customer service. I needed very specific event insurance that I had been unable to find anywhere, and upon reaching out to TAI I was informed that they also don't provide that service. However, instead of turning me away (despite my inability to bring them business) they still figured out my needs and then directed me towards two options that do provide exactly the insurance I required- and at a great price point! Thanks again Ronda.

Ty Lawrence company is great. Charline is amazing and is SO responsive with questions. I've been…read morewith them for 20 years and love the whole team!

Carly helped me find a great insurance quote after comparing various options and patiently answered…read moreall of my questions, making my insurance buying experience hassle-free. She is professional, knowledgeable, prompt and trustworthy. Thank you, Carly!

I needed quick capital to keep a construction project moving, and Longhorn Funding helped me…read moreleverage another property I own free and clear to make it happen. They structured a bridge loan using that property as collateral and were able to get me fast funding. There was no drawn-out underwriting like the banks were making me do. It really helped me stay on schedule with the build. Communication was clear, and I always knew where we were in the process. Definitely recommend if you need flexible funding and a lender who understands our need to keep things moving fast as real estate investors.

Heard about them on Biggerpockets and reached out for a small fix and flip loan. Since I was…read morebringing a decent amount to closing they were able to work with me and get a deal done quickly. Currently in the remodel phase but the underwriting and loan origination parts were very easy. I was very happy with the experience. Will hopefully be a repeat borrower.

Jeff Socha is wonderful! He met with me for 30 minutes to review advice regarding a pension fund…read moreand he didn't charge me anything! Very sound advice. Great personality. We'll be seeing him for our financial planning needs in the future for sure!

I started working for ARK Financial in August 2018. When I first met Jeff, I was well on my way to…read moreopening my firm. However, he offered me an appealing position with new and unique challenges. I have never met a more qualified group of individuals who all have a very strong work ethic and a drive to be the best.

Since I was transferring units in my apartment complex, I thought it was a good opportunity to…read moreexplore my options. So, I went on the State Farm website to try to get a quote, etc., and one of the questions was whether I had ever had damage at an apartment I lived in, regardless of whether I filed a claim. I answered yes, as back in May 2024, my then-apartment was flooded due to negligence/incompetence by the tenant in the unit above me. Answering truthfully then caused the website to say I couldn't continue and my quote request/information would be passed to a nearby agency. From past experience, I know these agents are aggressive when new business opportunities arise and call immediately, so I wrote "do not call" on the contact form. So, instead, I got a text shortly thereafter about my quote being routed to this office and a "check-in" from an agent at this office named Morgan. I didn't respond to it as I had other things to do at that moment and went on with my business, which included going to an afternoon movie. So I'm in the movie, and at 5:04 PM, after hours, I get another text from this guy. "Do you have a few minutes to chat?" at the end followed by his name and a smiley face emoji. Again, I ignore it. I don't do business after 5 pm. The next day, I'm busy with move in and move out stuff and haven't responded. This guy texts again, at the end of the day, about working on the quote, he needs a few details. I text back and say yes, but not right now. That 2 unsolicited texts near or after 5 pm are not any better than incessant and repeated phone calls. He texts back a few minutes later apologizing, saying it's been a busy day. He needs to know more about the claims for water damage, ie the nature of the incidents and was it from an appliance, or weather. I texted back in a few minutes; I explained that the water damage was from 2 years ago at my previous Austin apartment. 2 incidents, one being due to my directly upstairs neighbor not knowing the basic life skill of how to use a washing machine, water was pushed backward in the pipes to her water heater, which overloaded and came down the pipes into my water heater, flooding the entire apartment. The other, a few months later, was a buried pipe outside getting blocked, affecting multiple units in the complex besides mine. Then I said I was merely answering the question honestly on the website and expressed dissatisfaction over having to jump through these hoops caused by answering the question honestly when trying to do self-service. I thought that would be the end of it until Monday, but no. This guy texted on Saturday, saying he is in the office on Saturday too. What a hard worker, aggressively trying to get my business. Another text outside of business hours, distracting/disturbing me while I'm with my friends and relaxing. He says that because it was a claim, they have to review it and submit the information to be reviewed by the back-end team. To be reviewed and sent to another team to review, LOL. He's going to take it and add it so we can get the quote set up. Pardon me, what are you going to review? Do you want pictures of the entire floor of that apartment covered in water? Water going out the small crack in the doors because there is so much? And I'm no longer with AAA. but I still have all the claim information stored in OneDrive. Do you want that too, for you to review for your back end team, Morgan? I reply with a no thanks, and a plea to discontinue the texts. Then went on a diatribe. The continuous after-hours/not business hours texts are disrespectful to my privacy and time. And this thing about the water damage at an apartment I HAVE NOT LIVED IN SINCE OCTOBER 2024 seems shady. Particularly since the water damage was not caused by any negligence on my part. I closed with a statement about how, since I was transferring units, it was an opportunity to explore options, but for now I was going to continue with Allstate. A totally ridiculous situation. I feel like I dodged a bullet; if I had gotten renters insurance via this agency, I have a sneaking suspicion they would disappear when I had a claim for something. Aggressive messages to get my business, but nowhere to be found when my home has been disrupted by the negligence/incompetence of someone else. I don't even know why I was routed to this State Farm agency. I'm in NW Austin and these guys are 11 miles away east of 35. Surely there are agencies in NW Austin/or closer. Jake wasn't a good neighbor here. No Aaron Rodgers touchdown dance for Morgan. Whatever the response will be, like to my similar review of this place on Google, is nonsense.

I've had the pleasure of working with Yasmine for several years, and she's been nothing short of…read moreamazing. The trust and relationship we've built over the years mean so much to me. She's always responsive, knowledgeable, and genuinely looks out for what's best for me and my family. It's hard to find someone you can truly trust, and Yasmine has earned mine. I highly recommend her to anyone looking for an insurance representative who truly cares about her clients. The only real improvement that I hope for is that State Farm as a corporation does something to lower rates for current customers and not just new customers. I am truly happy with our agent, Alejandra De La Torre, and Yasmine they are definitely 5 star!!!!

REAP Financial has been handling my family's retirement plans with the utmost professionalism and…read morecourtesy for the past several years. In addition, they have been very helpful in providing financial expertise through monthly workshops that are beneficial in providing future ways of investing. We thoroughly trust Sandra Newman and her staff at REAP financial, and encourage others to do the same. At the very least if you're shopping around for a retirement financial planning firm then you should definitely give them a chance. Like I've mentioned before, they're very informative and knowledgeable when dealing with one's financial retirement needs.

Have been a client for several years, not impressed. They have breached our contract by trying to…read moreomit promised lifetime free services such as tax preparation and estate planning. To make it worse, they misrepresented the reason for doing so on three separate occasions, blaming it on the SEC. Hah! When confronted, their "compromise" offer was less than satisfactory.