I truly do not have enough positive things to say about Triad Mechanical! I am a Case Manager at a…read morelarge Atlanta-area hospital, and was informed that one of my patients discharging home did not have a working air conditioning system. I needed an estimate of the work as soon as possible, so called several companies before (thankfully!) coming across Triad Mechanical. I spoke with Kim in the front office, who understand the need for the urgency of the price quote and jumped right on it. They were able to send someone out to the home that same day to provide a price quote, which was much appreciated by both the hospital and family- who very much wanted their child at home as soon as possible. The family entrusted Triad Mechanical to replace their HVAC system, and to say that the company went above and beyond would be an absolute understatement. It is often a rarity to find a company that combines both compassion with outstanding and thorough work, but owner Baxter Carbine and Triad Mechanical manage to do both. On behalf of the family who is now home sweet home, we thank you for everything!

I wish I could give this company a zero star. I paid over $7000 two years ago to have full A/C…read morereplacement and this is the third issues I have had since I have it replaced. first when they replaced the air conditioner the inSpector fail the installation, second issue the air conditioner stop working because it was wired incorrectly, third incident accurs when a very disturbing loud sounds comes on, causing my neighbors to complain to my home association to give me I fine because it was a scary sounds To me and my neighbors. It was 94 degrees outside and I was burning up ! No comparison and understanding when i based my concerns to the company. I wish I could get all my refund back, so I can move on to a better company!!

Dependable Resources and JC Air solutions are family owned companies they work as a team. They came…read morein the rain there was; no thunder or lightning of course just a rainy day, they replaced my entire unit outside and repaired something's inside! Highly recommend them if you need HVAC! I'm so glad we have AC it's been a miserable few days! If you want great people and service they are who you want to call!!

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Arrived on time and services both furnaces fairly quickly at a fair price. Highly recommend.read more

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

Professional, fast service. knowledgeable and communicative about the problems I was having.read more

BEWARE‼BEWARE‼BEWARE‼ I contacted this company because my AC…read morestopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful. I contacted this company because my AC stopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced (photo of old cold attached) and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent additional $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful.

Called and they said 'no problem, we can work you in the schedule today' …read more.. Very professional and honest, quick and to-the-point, and most important of all they were on time. I would definitely recommend and reuse if we have other concerns with the HVAC. I might have them do a system clean in the bear future as well. Service completed: 4 units of freon added and a leak sealer was added as well. Cost was reasonable, approx $350 total.

Kovack Mechanical Inc, was recommended to us for our AC issues. At first it seemed ok but after…read moresigning and financing it became a nightmare. My AC went out on July 2nd, they came out July 3rd and told us they would be there to install on July 9th. I received a text and email confirmation. At 2pm on the 9th I called to find out when they were coming to install and the owner said that they were coming Thursday and had no idea why I received a confirmation beyond him telling me as well he was coming that day. When they arrived they displayed no customer service in assuring that I knew they were on my property or their game plan how they were going to get the unit place. The owner went to remove the unit from his trailer and did not properly unchain the unit causing it to fall off the skid steer and dent it. They also did not remove the tracks on the bottom so it would have a properly displacement of weight on the new pad. After speaking to the owner earlier that week I found him to be condescending and rude. He talks over me the entire time I tried to talk and ask questions so I can be prepared for his arrival. During installation my husband and I decided it to be best if he looked at it when he got home from work and dealt with him rather than me. When he came home we found not only the unit dented, but trash everywhere, sloppy installation, the unit not leveled, gaps under the damaged pad, and no p-trap installed on the drain but yet placed so that the runoff would erode the unit over time. They sent the owners son out to fix it twice. We told him to have his dad call so that we can discuss the damage. I refused to approve payment until that discussion. When he finally called, again condescending and talked over me. He said the unit was not damaged that it worked. I said you know what why don't you call my husband and you all discuss this, I don't appreciate not getting a chance to say what I have to say. To which he said he's going to put a lien on my house. I am fully prepared to release the funds but not for a dented unit. If you purchased a brand new truck and the dealer dented it, would you still take it because it still works? Horrible company, disrespectful towards women, not at all good communicators and display very poor workmanship.

Mike was incredibly kind, hardworking, and knowledgeable. It's rare to find someone who genuinely…read morecares for someone else's home as if it were his own. His rates are very reasonable. I highly recommend Mike to anyone looking for someone who is honest and professional!

So glad I called when our AC went out, I was very happy with the service and they were exactly who…read moreI wanted working on our unit! Everything is back to humming along smoothly and the price was exactly what was quoted!

Tommy is the guy you can fully rely on…read more I had an issue with my HVAC on the 2nd floor in my house. After requesting a quote to several HVAC services, and Tommy was the first one to respond, and he was at my house on the same day. After the investigation, we decided to replace the whole HVAC unit, but before we came to that big decision, he looked into any possible options. Insulation went well, and Tommy kindly followed up minor issues afterwards. I would choose Tommy if I have any future HVAC issues for his sincere service. Highly recommended!

My AC wasn't cooling. Reached out to Tommy and got a response within minutes where others didn't…read morerespond. He came over right away on a weekend. Replaced my failed capacitor and did some maintenance on my system. AC is cooling better than it had before. Thank you, Tommy for helping me avoid a sweltering Labor Day weekend.

Great company that is honest and reliable. If you want a company that doesn't try to take advantage…read moreof you and will give you an honest diagnosis then ACS is the right company. It's hard finding a company to trust out here. Plenty of ac companies that will give you a cheap price but go out of business a week later. I highly recommend!

Matt is the worst. He has been to two houses and messed up our ac. He cracked my drain pan and now…read moreI have to get it replaced. Then he went to my mom and grandma house and got their ac not working now, when it was working before he got there. I'm filing a complaint with this company, about this worker in particular. Customer Service Representative was great.