I called to get a quote on duct cleaning and Jamie was so professional, helpful, and competitively…read morepriced. Unfortunately we ended up finding out that the ducts were worse then we thought and had to get extra work done but Jamie worked with us so we could proceed with getting everything done without delay. He is very responsive, reliable, and honest. Thank you Jamie for helping us with our duct cleaning and going above and beyond answering all our questions and providing valuable tips for us.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

Would not reccomend unless you want someone who is too high or lazy to care…read more One of their workers parked their van in front of the gate to my neighborhood, fulling blocking anyone from getting in. He was there long enough for 3 additional cars to be lined up and waiting. When I finally got out and asked him to move, he was sitting in the front seat smoking and yelled at me saying "what do you want me to do?!" Well, what I would like you do is to be considerate and not block people from getting home, creating a line of cars going down a main road just because you couldn't be bothered to put the vape down and drive. For reference, there is a large opening for cars to turn around, even if he didn't have a gate code to get through.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

The young men who did the job were extremely courteous and professional! Would highly recommend! My…read morehouse smells amazing!

The Air Duct Kommandments Team was very friendly and provided great service. I recommend them to…read moreanyone looking for Air Duct cleaning.

Arrived on time and services both furnaces fairly quickly at a fair price. Highly recommend.read more

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

Fantastic and wonderful service! If your air conditioner needs cleaning, I recommend them.read more

Family owner great service ' professional and great equipment quality for cleaning or air…read moreconditioning. For sure recommend!

Jonathan of Wolf Air Care was professional, capable, and did a great job for us. He stayed in…read moretouch and arrived.when he said he would, and he did a thorough job of cleaning our dryer vent. He doubled checked his work, cleaned up everything, and now my dryer is functioning properly. I highly recommend Wolf Air Care!​

Wolf Air was on time, did a through job of cleaning our vent line. Well worth the money! We'll…read moreuse them again!!

Responsiveness: Bryan and his team are extremely responsive, with quick turnarounds and thoughtful…read morequestions to fully understand the scope of the customer's needs. One thing I truly appreciated: they're not pushy. They don't try to upsell or recommend unnecessary services - they focus on what's actually required. Value: Their pricing is competitive. I reached out to several air duct cleaning companies, and Bryan's estimate was right in line with the market. Local: This is subjective, but if you're in the Suwanee area, supporting a local business is definitely a plus. Quality: Bryan took the time to explain every step of the service: what he could and couldn't do, how the equipment works, what to expect, and specific considerations for our home. The communication was excellent throughout. At one point, he even showed me a filter full of mold that the previous owners had apparently installed to mask poor air quality from one of the registers - something I would have never discovered on my own. Most importantly: the final result speaks for itself. The air inside our home is noticeably cleaner - you can literally smell the difference. I'm advising to everyone to do this often (once a year, at least). Highly recommended.

AVOID!! Completely rude. Window for arrival was 9-10 am, get a call at 10 am that morning that they…read morewould be there sometime in the afternoon after I had scheduled my day around the service. Unprofessional and didn't care the inconvenience that had caused after I had taken off work to be present for them. My advice - stay away!