Would not help with a warranty issue for my lift chair the hand held remote wires had become…read morestretched out and nonfunctional over tie due to pride manufacturing flaw in craftsmanship I called to get a new hand held and first thing out of their mouth was it was going to be $150.00 icanpurchase one on line for $82.00 then I was told I would have to setup a service call to diagnose the problem I think the attached picture diagnoses the problem I was also told I would have to pay for shipping of the new device. Needless to say I purchased one off line and will install it myself you don't even need to be handy to replace it just plugs in. Total ripoff and oh the shipping was free on the new devicece and it will be here tomorrow thanks for nothing pride mobility!!!

My husband and I are long time customers of Mobility City. We needed a new motorized wheelchair…read moreand a new lift chair. Ira was so helpful without being pushy. He is very knowledgeable about the products and made good recommendations. He arranged for very quick delivery. Most importantly, we got the feeling that he really cared about us. It feels like we're visiting family when we go to Mobility City.

No muss, no fuss, very helpful, very informative; we called because we needed some equipment…read moreimmediately, they knew their stock and prices with no delay, so I drove over (plenty of in-front and more nearby accessible parking spaces and they have an accessible entrance, btw) and it took all of five minutes to compare some like-kind items, they were super-patient while I relayed specs to my bosses (my father-in-law and his daughter), get a quick but clear operational demo, pick and pack it up, pay and Bob's your uncle. I know where I'm if/when the next problem needs a special medical equipment solution.

I needed to purchase thigh high compression stockings for phlebectomy post op…read more My lovely sales gal measured me and took the time to show me how to correctly and efficiently put the darn thing on!!! Thank you for the tip with the strong dish gloves!!! What a help!!!! ; )

We took a ten day cruise from Ft Lauderdale. My scooter as promised was waiting in my cabin. I…read morewas a first timer and will never take a cruise again without the use of a scootaround scooter. Easy to drive and made negotiating the ship so easy. FIVE STAR RATING

julie the server was top shelf, courtesy, friendlyness, gets your order creectly, knows customer…read morerelations!we will be back! bill n

I am a Veteran; I want the world to know why I gave a 5 STAR to Ocean Conversions & Mobility Inc…read more This is an establishment that has been in business for over 28 years, so just in the time they have in business tells you something, now if you rely or if you have the need for a handicap automobile for a short time or even in owning one. This is the place I selected Ocean Conversion & Mobility to convert my vehicle into one after several month of research I decide to move forward with Ocean Conversion, it was the best move I ever have done Why? the Knowledge, Variety, Price and most important of all trustworthy and SERVICE you really cannot ask for more from the moment you walk in you feel you are making the right choice and of course a point of contact when you need any type of Service, Richard, I thank you for all your help and more importantly in looking out for me and all other Veterans and folks that need to be mobile.

I have been the primary caregiver for my sister in law for over 20 years. Our biggest problem has…read morealways been getting an electric wheelchair that she could safely handle and one that locked down into her converted van so she was safe, secure, and protected! Well we have finally found Ocean Conversions. Richard Ruggeri came over to her house quite a number of times to show her different wheelchair styles and was so kind, caring and patient always. Once she decided on the model that fit her body best, Richard was able to explain how we could have a lockdown installed in the front seat. She is now able to sit in the front seat where the airbags are. Ocean Conversions put in an extension to the seatbelt so she is double locked down and she and her driver are safe when they and her caregiver are on the road! Disneyland here they come! Thanks again Mr. Ruggeri! Your patience and knowledge and kindness will never be forgotten!!! Thanks indeed Ocean Conversions!!!

I purchased a Pride Go-Go sport scooter from these people SEVEN years ago. Today it finally gave…read moreout. I called to ask a tech question to make sure it is DOA, expecting to need to purchase a new one. I get some clown on the phone who wants to be 110% sure I purchased from THEM before he would help me. He even went so far as to ask for my "Order number" from 7 years ago. THIS shows their true colors, it is all about the DOLLARS. I told the man I had intended to purchase a NEW scooter if my suspicions were confirmed but since he was more interested in confirming I purchased from THEM than HELPING ME, I would be buying my NEW SCOOTER from another dealer. NICE GOING, GREAT WAY TO LOOSE A PREVIOUS CUSTOMER.

I ordered a part for my scooter. The package was crushed (a small part placed in a large…read morenon[-cushioned box). the part was damaged. It would not have worked, even if it had not been damaged. This is despite the fact that the website said it was correct for this scooter. Customer service gave me a runaround and said I would be charged 20% to return this, rather than a full $50. 00 refund. I find this to be extremely poor customer relations! In response to Andrew: It appears there are two views of this fiasco. My experience is exactly as I stated. The box and product were damaged. Even if it had not been damaged the item would not have worked, despite the website leading me to believe it was okay for the Go-Go. This escalated because of your customer service making things complicated. Interestingly, of course I have a computer. What I said was that I use a landline and do not the technical ability to photograph and send images. You have distorted this fact. I can take a regular camera and mail through the Post Office pictures to people, have never been able to send photos through a computer. Wish I'd read the other negative reviews before engaging with this firm.

Friendly knowledge dedicated staff. We have a motorized wheelchair from this store, always…read moreavailable to do minor repairs. The store is neat & clean and well organized. Highly recommend this store for your medical needs.

Agy was amazing and so helpful! I went to another DME place in town and they were so rude. I'm so…read morethankful I found this place and Agy was the one who was there when I walked in. They are so knowledgeable and friendly, I never felt taken advantage of. And, the prices weee reasonable too!

Rented a scooter for my mother with multiple mobility issues before going to Disney. I was assured…read morethat it was charged and ready to go. When we arrived in Orlando the scooter did not work at all. My mother had to pay triple the amount of money to rent each day in the parks and was in agony walking to and from the transportation. Since we were in a large resort, she was stuck in the room because everything was way too far to walk. It completely ruined the trip. The worst part is that when we contacted the company, they kept trying to tell us we must be doing it wrong and were very nasty. When we returned it, it was confirmed the scooted did not work and then they tried to suggest it was our fault for turning it on and off too many times. I explained to the woman that the scooter did not turn on from the very first attempt and it was given to us broken. She again had a snarky attitude. They gave a refund, but a little kindness would have went a long way. Errors happen, but it is all about the recovery and the customer service was terrible. I would never trust them again.

Very helpful when my family needed a wheelchair and just as helpful when we needed to cancel an…read moreorder. Went the extra mile both times

Went in there to get a patch for my tire. The guy that was working there, I'm sorry I didn't get…read morehis name, was very responsive and patch the tire on my jeep very quickly. Charged me $20 for the plug. I only wish I had more cash on me to give them a nicer tip. Very friendly very fast very responsive, I would recommend this place

Pretty halfway decent spot to pump gas. The options inside are somewhat limited but there is a lot…read moreof room in case you're a truck driver like myself or if you're a truck driver who is hauling or you have a boat etc. On another note, if you like to be naughty and tempted... Chick Fil A is right around the corner. Ok ok, get your mind out of the gutter geez, relax. Anyway it's a good location on a fairly busy University Drive in Coral Springs.