I could have been a lifetime customer but the customer service is awful. I was given an…read moreappointment, took off of work and when I got there the rep was not in. No one bothered to call and let me know That would have been OK if they offered to work with me and contact my doctor for the correct RX. When I asked for a copy of my paperwork on the phone I was told I would have to fax a request. I don't have a fax and I said I would come in and sign something. When I came in for my appointment and found out they don't carry the equipment I wanted I asked for my paperwork. I was handed everything but the original RX and didn't have to sign anything. I really hate being lied to.

I'm in town at the start of a long trip and ended up with possibly a herniated disk. Not willing…read moreto cancel the trip, but unable to do much walking, I decided to get a wheelchair. I looked for the closest place and this was it. They were very nice on the phone, and even nicer in person. They listened well, evaluated my needs, and helped me find the wheelchair that best met my needs. They were happily willing to do what was necessary, and beyond, even to the point of having me talk to their PT about what would be best when I got home. I highly recommend them. It is nice to see that business that put their customers first. Thank you!

We took a ten day cruise from Ft Lauderdale. My scooter as promised was waiting in my cabin. I…read morewas a first timer and will never take a cruise again without the use of a scootaround scooter. Easy to drive and made negotiating the ship so easy. FIVE STAR RATING

julie the server was top shelf, courtesy, friendlyness, gets your order creectly, knows customer…read morerelations!we will be back! bill n

No muss, no fuss, very helpful, very informative; we called because we needed some equipment…read moreimmediately, they knew their stock and prices with no delay, so I drove over (plenty of in-front and more nearby accessible parking spaces and they have an accessible entrance, btw) and it took all of five minutes to compare some like-kind items, they were super-patient while I relayed specs to my bosses (my father-in-law and his daughter), get a quick but clear operational demo, pick and pack it up, pay and Bob's your uncle. I know where I'm if/when the next problem needs a special medical equipment solution.

I needed to purchase thigh high compression stockings for phlebectomy post op…read more My lovely sales gal measured me and took the time to show me how to correctly and efficiently put the darn thing on!!! Thank you for the tip with the strong dish gloves!!! What a help!!!! ; )

Would not help with a warranty issue for my lift chair the hand held remote wires had become…read morestretched out and nonfunctional over tie due to pride manufacturing flaw in craftsmanship I called to get a new hand held and first thing out of their mouth was it was going to be $150.00 icanpurchase one on line for $82.00 then I was told I would have to setup a service call to diagnose the problem I think the attached picture diagnoses the problem I was also told I would have to pay for shipping of the new device. Needless to say I purchased one off line and will install it myself you don't even need to be handy to replace it just plugs in. Total ripoff and oh the shipping was free on the new devicece and it will be here tomorrow thanks for nothing pride mobility!!!

My husband and I are long time customers of Mobility City. We needed a new motorized wheelchair…read moreand a new lift chair. Ira was so helpful without being pushy. He is very knowledgeable about the products and made good recommendations. He arranged for very quick delivery. Most importantly, we got the feeling that he really cared about us. It feels like we're visiting family when we go to Mobility City.

Wonderful store! Their prices are the best around. Very…read moreknowledgeable and friendly staff. They really go out of their way to make sure that you are 100% satisfied. Mandy was wonderful and very helpful in my purchases as well as the entire staff.

Friendly knowledge dedicated staff. We have a motorized wheelchair from this store, always…read moreavailable to do minor repairs. The store is neat & clean and well organized. Highly recommend this store for your medical needs.

I am a Veteran; I want the world to know why I gave a 5 STAR to Ocean Conversions & Mobility Inc…read more This is an establishment that has been in business for over 28 years, so just in the time they have in business tells you something, now if you rely or if you have the need for a handicap automobile for a short time or even in owning one. This is the place I selected Ocean Conversion & Mobility to convert my vehicle into one after several month of research I decide to move forward with Ocean Conversion, it was the best move I ever have done Why? the Knowledge, Variety, Price and most important of all trustworthy and SERVICE you really cannot ask for more from the moment you walk in you feel you are making the right choice and of course a point of contact when you need any type of Service, Richard, I thank you for all your help and more importantly in looking out for me and all other Veterans and folks that need to be mobile.

I have been the primary caregiver for my sister in law for over 20 years. Our biggest problem has…read morealways been getting an electric wheelchair that she could safely handle and one that locked down into her converted van so she was safe, secure, and protected! Well we have finally found Ocean Conversions. Richard Ruggeri came over to her house quite a number of times to show her different wheelchair styles and was so kind, caring and patient always. Once she decided on the model that fit her body best, Richard was able to explain how we could have a lockdown installed in the front seat. She is now able to sit in the front seat where the airbags are. Ocean Conversions put in an extension to the seatbelt so she is double locked down and she and her driver are safe when they and her caregiver are on the road! Disneyland here they come! Thanks again Mr. Ruggeri! Your patience and knowledge and kindness will never be forgotten!!! Thanks indeed Ocean Conversions!!!

I am looking for a product named clean ears For it is for…read morewax removal I am having a hard timr

Rented a scooter for my mother with multiple mobility issues before going to Disney. I was assured…read morethat it was charged and ready to go. When we arrived in Orlando the scooter did not work at all. My mother had to pay triple the amount of money to rent each day in the parks and was in agony walking to and from the transportation. Since we were in a large resort, she was stuck in the room because everything was way too far to walk. It completely ruined the trip. The worst part is that when we contacted the company, they kept trying to tell us we must be doing it wrong and were very nasty. When we returned it, it was confirmed the scooted did not work and then they tried to suggest it was our fault for turning it on and off too many times. I explained to the woman that the scooter did not turn on from the very first attempt and it was given to us broken. She again had a snarky attitude. They gave a refund, but a little kindness would have went a long way. Errors happen, but it is all about the recovery and the customer service was terrible. I would never trust them again.

Sunday night and looking for a brake light switch. I called Advanced Auto and the young man that…read moreanswered was extremely helpful. He looked up the part I needed and said there was 1 left in stock. Told him I was on my way to pick it up. When I got to the store he apologized for not having it ready. Seriously?? He was busy and did not have to get it at that moment. I didn't get his name but he was amazing...very friendly and professional. Will be back for all of my automotive needs

Fake advertising. They do not help with battery. Said it's my own problem to install…read more Tested battery needs replace and was told "they don't install here" even though they have multiple signs saying they have free install.