We took a ten day cruise from Ft Lauderdale. My scooter as promised was waiting in my cabin. I…read morewas a first timer and will never take a cruise again without the use of a scootaround scooter. Easy to drive and made negotiating the ship so easy. FIVE STAR RATING

julie the server was top shelf, courtesy, friendlyness, gets your order creectly, knows customer…read morerelations!we will be back! bill n

I ordered from this company and got a good price. They were courteous and responsive…read more More impressively, my Mom, who this was for, unexpectedly passed away. Barry (sp?), the customer support rep, went above and beyond to get the order cancelled and money refunded. That's true customer service. I would highly recommend these folks. They are competitively priced and very customer focused.

I did my research for electric mobility scooters and went to several different companies to test…read moremodels. Hands down the service and quality of products at Mobility Scooter Direct was the best option. The Sales person Justin was extremely helpful & informative. I ended up purchasing a Pride Revo 2.0 which is an excellent scooter for a wholesale price. They even helped me load it in my car during a rainstorm which was very much appreciated... I would definitely recommend them for any mobility issues! Sincerely, Anthony Kest

I purchased a Pride Go-Go sport scooter from these people SEVEN years ago. Today it finally gave…read moreout. I called to ask a tech question to make sure it is DOA, expecting to need to purchase a new one. I get some clown on the phone who wants to be 110% sure I purchased from THEM before he would help me. He even went so far as to ask for my "Order number" from 7 years ago. THIS shows their true colors, it is all about the DOLLARS. I told the man I had intended to purchase a NEW scooter if my suspicions were confirmed but since he was more interested in confirming I purchased from THEM than HELPING ME, I would be buying my NEW SCOOTER from another dealer. NICE GOING, GREAT WAY TO LOOSE A PREVIOUS CUSTOMER.

I ordered a part for my scooter. The package was crushed (a small part placed in a large…read morenon[-cushioned box). the part was damaged. It would not have worked, even if it had not been damaged. This is despite the fact that the website said it was correct for this scooter. Customer service gave me a runaround and said I would be charged 20% to return this, rather than a full $50. 00 refund. I find this to be extremely poor customer relations! In response to Andrew: It appears there are two views of this fiasco. My experience is exactly as I stated. The box and product were damaged. Even if it had not been damaged the item would not have worked, despite the website leading me to believe it was okay for the Go-Go. This escalated because of your customer service making things complicated. Interestingly, of course I have a computer. What I said was that I use a landline and do not the technical ability to photograph and send images. You have distorted this fact. I can take a regular camera and mail through the Post Office pictures to people, have never been able to send photos through a computer. Wish I'd read the other negative reviews before engaging with this firm.

Extremely professional, courteous, compassionate. He goes way above and beyond to help you.read more

Went in for a scooter charger and Tony took care of me. Place is very nice and they have what you…read moreneed. Thank you, Tony!

No muss, no fuss, very helpful, very informative; we called because we needed some equipment…read moreimmediately, they knew their stock and prices with no delay, so I drove over (plenty of in-front and more nearby accessible parking spaces and they have an accessible entrance, btw) and it took all of five minutes to compare some like-kind items, they were super-patient while I relayed specs to my bosses (my father-in-law and his daughter), get a quick but clear operational demo, pick and pack it up, pay and Bob's your uncle. I know where I'm if/when the next problem needs a special medical equipment solution.

I needed to purchase thigh high compression stockings for phlebectomy post op…read more My lovely sales gal measured me and took the time to show me how to correctly and efficiently put the darn thing on!!! Thank you for the tip with the strong dish gloves!!! What a help!!!! ; )

I thought I was going to have to purchase a whole new tire, as multiple other places I took my car…read moreto said they couldn't find it to patch it up, but there was a slow leak. As soon as I got to KT/A1 the team found the source of the slow leak immediately. They could have easily charged me for a new tire, but were honest and so helpful. Additionally, the team was very fast & efficient. So thankful

I went there early in the morning and they provide a valuable service…read more Clean and well-maintained environment with a private unit that made the experience feel comfortable and professional. The staff was extremely helpful, and the service was quick without sacrificing quality. Everything was handled efficiently and with care. Highly recommend for anyone looking for reliable, professional service in a clean setting.

Paid $800 for 2 used van's tire with installation They…read moreinstalled 11yo tires and said nothing wrong with it No CC accepted, no receipts Zelle only Im not recommending this company

Second time using them fixing a flat tire and they never fail me. Never have been dissatisfied with…read moretheir service they got good communication, everythings legit, and the employees are nice and willing to work with you for a good price. This is what a normal american consumer should consider a good business. Thank you guys for all your help once again

This company is great. We initially spoke to Diego and set…read moreup the appointment. He was professional, very knowledgeable and helped us with all our questions. Raphael came to our house. An expert and really knew how to service our equipment. He took the time to answer questions and made all repairs. Highly recommend this company.